Glendale

Mum was very frail and confused when she came to the home. She is stronger and safe and well cared for now. Staff are caring and attentive to Mum's needs.

Excellent care. The carers are so kind and patient. The food is good and nutritious. I can't speak highly enough. The home has a real family feel.

Every time I visit my friend I feel very welcomed staff are lovely and so accommodating. They have so much time for all the residents with good activities and stimulation. The food looks lovely and the cakes are a favourite. The manager is brilliant and very approachable. They have redecorated the whole home during Covid. The garden is big and has plenty of seating areas. I can highly recommend this beautiful lovely little home.

My father was made to feel very welcome at Glendale and was very well looked after. They were very caring and always had his best interests at heart, which made visiting him a lot easier as it was when we leave him after a visit. We feel that as a smaller care home they were able to give him much more time and personal assistance compared to a large home - we would 100% recommend them.

My mother has been in Glendale for 4 years now. I could not be happier with the amazing care and support provided by all the staff at the care home. I think they go above and beyond to make sure that the experience for the residents and families is one of compassion and friendliness. Nothing is too much trouble and I have always been kept up to date with any changes that have happened to my mum. Care is assessed for each individual and managed appropriately. Before covid, outings for the residents were organised and activities are a daily occurrence. The care home is clean and well maintained. The residents have regular pamper sessions which include manicures, pedicures and reflexology. A visiting hairdresser does everyone’s hair in the ‘Hair salon’ at Glendale on a regular basis. I am thankful to the manager and all the staff for the superb quality of care that my mum receives. I would highly recommend this outstanding home.

The care my father received from the Glendale team was excellent. Nothing was too much trouble, particularly when Dad lost his appetite - they would happily cook something specifically for him. They took time to get to know him very well, what he liked and disliked.

Excellent caring home, run very professionally by people who really care for the residents. My father was a resident for three years and had the best levels of care.

As a daughter, I find this care home amazing. I feel safe leaving my mother here. The staff are amazing and my mother is always happy and well looked after.

A beautiful, clean home that is well-led. I couldn't ask for better care for Mum. Food is really tasty and nutritious. There's always something going on - games, entertainment, haircuts and pamper days. Thank you Glendale family.

Glendale are providing excellent care to my dad. The staff are very patient and supportive of his care needs. He has a lovely bright room, he is partaking in the activities provided. He has gained weight due to their patience in encouraging him to eat.

Friendly and caring staff. They have managed to get my father-in-law settled and eating again after a spell in hospital where he deteriorated. He has a bright and clean room, excellent food and facilities. Staff are attentive and caring. He is very well looked after in Glendale.

My father was well looked after he had an operation. The staff were very kind and cared for him with all his needs.

So pleased with this lovely little home. The right choice for our grandmother, the team are loving and caring it’s comfortable and cosy. Very clean with home-cooked food. All residents seem happy stimulated and well presented. The home is very clean and tidy. We have had visits in the garden BBQs and entertainment seaside days and a Christmas party all through covid although we have to keep our distance and wear PPE we can see that our grandmother and the other residents are happy. The home has moved forward with covid made a visitors room and testing station and I got one feel very safe when I visit. Can highly recommend this lovely compassionate little home.

We as a family can’t thank the team enough over the last few months when my mum's health declined so much. They have been marvellous to mum, also kept us in the loop with everything. She very well cared for, it’s been a hard year for care homes and the residents but they have done a great job.

An excellent residential home - small, friendly and homely. Staff get to know the residents really well and develop close relationships with them, so they are able to provide good personalised care. The communal areas and rooms are clean and comfortable. A variety of activities are offered daily, as well as trips, special occasions and events for residents and friends/family. Lovely garden and surrounding village. Good food. A very happy three years spent at Glendale.

My brother was catered for with care during his short stay. He arrived with complex needs and they were met. He had to get used to being in a wheelchair and a more structured daily routine. He enjoyed a happy birthday and Christmas. The staff were very supportive during a very difficult time. We were well looked after when visiting and felt completely safe in the environment. He had excellent end-of-life care.

A professional caring attitude, aware of 'end of life' needs. Good and clear information of medical procedures and condition of the patient, and referrals to Doctor. Help and encouragement to relatives in extremely difficult situations of lockdown.

It would be nice to see more structured activities and outings available.

Astonished when I visited. Fantastic to see all be included. A secure, reassuring home with dedicated staff. Wouldn't hesitate in recommending this lovely, welcoming home!! Outside space is a joy.

They look after me so well and care so well to all my needs etc. They are all so happy to do things for me and all the residents. I love them all dearly - a joy to be here.