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Glendale

14 Station Road, Felsted, Great Dunmow, Essex CM6 3HB
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Glendale, Great Dunmow
Glendale, Great Dunmow
Glendale, Great Dunmow

Situated in the charming village of Felsted, Glendale is a 20 bed Residential care home.

A genuine homely atmosphere, easy access to local amenities, and 24 hour care are just a few features of the home.

Glendale endeavours to ascertain your preferences and choices in all aspects of your care. Their wish is to enable you to attain and remain as independent as possible.

Care Provided by Glendale

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,700 - £1,900£1,700 - £1,900
Residential Dementia Care£1,700 - £1,900£1,700 - £1,900

Hairdressing, reflexology & chiropody services are not included

Contact Glendale to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Glendale Residential Care Home Ltd
  • Private Owned

Person in charge

  • Amanda Thompson(Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (20)

Visiting

  • Everyone welcome 10am - 9pm

Parking

  • On site parking

Glendale Reviews (88)

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10

Glendale has a Review Score of 10 (9.992) out of 10, based on 20 reviews in the last 2 years. Over all time Glendale has 88 reviews.

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Showing 88 reviews matching selected criteria
Review from Jane P (Daughter of Resident) published on 23 June 2022 Submitted via Postal Card
Overall Experience

Mum was very frail and confused when she came to the home. She is stronger and safe and well cared for now. Staff are caring and attentive to Mum's needs.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your input, we are pleased Mum has become strong and is happy living with us at Glendale.

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Review from Y C (Daughter-in-law of Resident) published on 20 June 2022 Submitted via Postal Card
Overall Experience

Excellent care. The carers are so kind and patient. The food is good and nutritious. I can't speak highly enough. The home has a real family feel.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your time in completing the review for our home.

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Review from J T (Friend of Resident) published on 13 June 2022 Submitted via Website
Overall Experience

Every time I visit my friend I feel very welcomed staff are lovely and so accommodating. They have so much time for all the residents with good activities and stimulation. The food looks lovely and the cakes are a favourite. The manager is brilliant and very approachable. They have redecorated the whole home during Covid. The garden is big and has plenty of seating areas. I can highly recommend this beautiful lovely little home.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words. We are very proud of our home and the service we provide. Covid has been hard for everyone and we are pleased that life is returning to normal and that the home is fully open for visitors at any time. We enjoy your visits.

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Review from Gianni M (Son of Resident) published on 13 June 2022 Submitted via Postal Card
Overall Experience

My father was made to feel very welcome at Glendale and was very well looked after. They were very caring and always had his best interests at heart, which made visiting him a lot easier as it was when we leave him after a visit. We feel that as a smaller care home they were able to give him much more time and personal assistance compared to a large home - we would 100% recommend them.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words and glowing review. You were all part of our family and Dad touched our hearts, he is always in our minds and memories.

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Review from Julia M (Daughter of Resident) published on 29 May 2022 Submitted via Website
Overall Experience

My mother has been in Glendale for 4 years now. I could not be happier with the amazing care and support provided by all the staff at the care home. I think they go above and beyond to make sure that the experience for the residents and families is one of compassion and friendliness. Nothing is too much trouble and I have always been kept up to date with any changes that have happened to my mum. Care is assessed for each individual and managed appropriately. Before covid, outings for the residents were organised and activities are a daily occurrence. The care home is clean and well maintained. The residents have regular pamper sessions which include manicures, pedicures and reflexology. A visiting hairdresser does everyone’s hair in the ‘Hair salon’ at Glendale on a regular basis. I am thankful to the manager and all the staff for the superb quality of care that my mum receives. I would highly recommend this outstanding home.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words and we are very happy with the extra services we provide and the home comforts it gives our residents.

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Review from Sarah S (Daughter of Resident) published on 17 May 2022 Submitted via Postal Card
Overall Experience

The care my father received from the Glendale team was excellent. Nothing was too much trouble, particularly when Dad lost his appetite - they would happily cook something specifically for him. They took time to get to know him very well, what he liked and disliked.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your review. We are pleased your dad is happy in our home and that you are pleased with the care.

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Review from E F (Daughter of Resident) published on 10 May 2022 Submitted via Postal Card
Overall Experience

Excellent caring home, run very professionally by people who really care for the residents. My father was a resident for three years and had the best levels of care.

Reply from Mandie Thompson, Home Manager at Glendale
Thank you for your review, we are glad to be able to make a difference in people's lives, especially our residents and their families.

We aim to be able to do this for the foreseeable future.

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Review from M C (Daughter of Resident) published on 16 March 2022 Submitted via Postal Card
Overall Experience

As a daughter, I find this care home amazing. I feel safe leaving my mother here. The staff are amazing and my mother is always happy and well looked after.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your review. We are pleased you are happy with the care your mother recieves.

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Review from K S (Daughter of Resident) published on 10 March 2022 Submitted via Postal Card
Overall Experience

A beautiful, clean home that is well-led. I couldn't ask for better care for Mum. Food is really tasty and nutritious. There's always something going on - games, entertainment, haircuts and pamper days. Thank you Glendale family.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your support and we are very pleased that you feel part of our family.

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Review from P O (Son of Resident) published on 14 October 2021 Submitted via Postal Card
Overall Experience

Glendale are providing excellent care to my dad. The staff are very patient and supportive of his care needs. He has a lovely bright room, he is partaking in the activities provided. He has gained weight due to their patience in encouraging him to eat.

Reply from Mandie Thompson, Home Manager at Glendale

We are pleased to hear you are happy with the service we provide.

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Review from J O (Daughter-in-law of Resident) published on 13 October 2021 Submitted via Postal Card
Overall Experience

Friendly and caring staff. They have managed to get my father-in-law settled and eating again after a spell in hospital where he deteriorated. He has a bright and clean room, excellent food and facilities. Staff are attentive and caring. He is very well looked after in Glendale.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words, we are pleased your loved one is settled and happy in our home.

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Review from A C (Son of Resident) published on 28 September 2021 Submitted via Postal Card
Overall Experience

My father was well looked after he had an operation. The staff were very kind and cared for him with all his needs.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your response - it's appreciated, we are proud you were happy with our service.

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Review from Mark (Great-grandson of Resident) published on 23 March 2021 Submitted via Website
Overall Experience

So pleased with this lovely little home. The right choice for our grandmother, the team are loving and caring it’s comfortable and cosy. Very clean with home-cooked food. All residents seem happy stimulated and well presented. The home is very clean and tidy. We have had visits in the garden BBQs and entertainment seaside days and a Christmas party all through covid although we have to keep our distance and wear PPE we can see that our grandmother and the other residents are happy. The home has moved forward with covid made a visitors room and testing station and I got one feel very safe when I visit. Can highly recommend this lovely compassionate little home.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words. We welcome all families and friends to all events even with keeping their distance at present so everyone is safe. We look forward to the rollout of the vaccine being completed and you being able to have more time and contact with your loved ones.

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Review from Sue D (Daughter of Resident) published on 19 March 2021 Submitted via Website
Overall Experience

We as a family can’t thank the team enough over the last few months when my mum's health declined so much. They have been marvellous to mum, also kept us in the loop with everything. She very well cared for, it’s been a hard year for care homes and the residents but they have done a great job.

Reply from Mandie Thompson, Home Manager at Glendale

We are proud of the love and care we can give in a small personal home. Thank you for your support.

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Review from Jessica S (Daughter of Resident) published on 12 March 2021 Submitted via Website
Overall Experience

An excellent residential home - small, friendly and homely. Staff get to know the residents really well and develop close relationships with them, so they are able to provide good personalised care. The communal areas and rooms are clean and comfortable. A variety of activities are offered daily, as well as trips, special occasions and events for residents and friends/family. Lovely garden and surrounding village. Good food. A very happy three years spent at Glendale.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words. We are pleased with how the home has evolved and continue to make important updates to the home and person-centered care.

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Review from P W (Sister of Resident) published on 10 March 2021 Submitted via Postal Card
Overall Experience

My brother was catered for with care during his short stay. He arrived with complex needs and they were met. He had to get used to being in a wheelchair and a more structured daily routine. He enjoyed a happy birthday and Christmas. The staff were very supportive during a very difficult time. We were well looked after when visiting and felt completely safe in the environment. He had excellent end-of-life care.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words, we are very pleased with how the home has evolved and we continue to make improvements for the residents best interests.

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Review from M O (Sister of Resident) published on 10 March 2021 Submitted via Postal Card
Overall Experience

A professional caring attitude, aware of 'end of life' needs. Good and clear information of medical procedures and condition of the patient, and referrals to Doctor. Help and encouragement to relatives in extremely difficult situations of lockdown.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind response. We wish you well and hopefully, you will visit our service again.

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Review from P H (Daughter of Resident) published on 11 September 2019 Submitted via Postal Card
Overall Experience
Glendale has shown marked improvement in all areas in the last year.
Staff are always welcoming and caring to residents and visitors alike.
I believe much has been done to improve things such as food, staffing, training etc. since my last trip here.

It would be nice to see more structured activities and outings available.

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Review from Nicola H (Friend of Resident) published on 6 August 2019 Submitted via Postal Card
Overall Experience

Astonished when I visited. Fantastic to see all be included. A secure, reassuring home with dedicated staff. Wouldn't hesitate in recommending this lovely, welcoming home!! Outside space is a joy.

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Review from I C (Resident / Service User) published on 6 August 2019 Submitted via Postal Card
Overall Experience

They look after me so well and care so well to all my needs etc. They are all so happy to do things for me and all the residents. I love them all dearly - a joy to be here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 May 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Glendale.

Upcoming Events

There are no upcoming events for Glendale.

Awards / Recognitions (5)

  • 31 Jan 2025Recipient: Glendale
  • 31 Jan 2024Recipient: Glendale
  • 28 Feb 2023Recipient: Glendale

Accreditations

There are no accreditations posted yet for Glendale.

Meet the Team (1)

Mandie Thompson
Mandie ThompsonJob Title:Registered Home ManagerJoined: 2019

Mandie is the Registered Manager for Glendale Residential Care Home and has the following qualifications:

Diploma in Care,
City & Guilds in Family & Community Care
NCFE Level 3 in End of Life
Trainer for Dementia Care
My Home Life Certificate
What do you see Certificate

NVQ 5 in Leadership & Management.

Mandie started working with the elderly in 2008 and worked her way up to Manager in early 2014.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glendale to verify any information. View our terms and conditions. Glendale has an Enhanced Service -more info.