What types of Care is Glendale registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Glendale?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glendale to the centre of Great Dunmow?

3.0 mile(s) as the crow flies, distance by road may be significantly further.

Glendale care home, 14 Station Road, Felsted, Great Dunmow, Essex CM6 3HB

Review from S H (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report

Overall Experience

My dad is so happy here at Glendale. Following from his previous place, he is relaxed and the happiest I have seen him since his illness began back in 2023. The staff always make me and my mum feel relaxed in leaving dad.

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Review from J H (Wife of Resident) published on 16 October 2025 Submitted via Postal Card • Report

Overall Experience

Since Simon has been at Glendale, he is happy and contented. The staff are always pleasant and helpful and they look after him extremely well. Because Simon is happy that makes me feel happier.

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Review from Janet T (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

Dad came to Glendale in June 2023. He had dementia which got progressively worse, at the end he had advanced dementia. The staff were really good with him, caring for him with dignity and kindness.

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Review from Douglas T (Son-in-law of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

My father-in-law came into Glendale in 2023 (June) he had dementia which became progressively worse over time. During his time at Glendale all the staff cared and looked after him with great care and kindness dealing with his increasing needs.

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Review from Tracey K (Daughter of Resident) published on 18 August 2025 Submitted via Website • Report

Overall Experience

My Mum was a resident at Glendale for the past eleven months until she passed away. Mum was always treated with the most wonderful care and compassion.
The Manager was always approachable and very caring to Mum even giving her a kiss and cuddle. I was always made to feel very welcome on my visits by

all of the staff. Mum and all the residents were always clean and well dressed.
I would highly recommend Glendale to anyone looking for a care home. The food is of a very high standard prepared by the cook and the manager and another lady at the weekends.
Mum had her hair washed and set by the home's hairdresser who was always very kind and gentle. She also received regular treatment from a chiropodist.
Thank you to the manager and all the team for the excellent care my Mum received.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words. Mum was a lovely lady. We enjoyed the 3 generations of your family visiting and having a chat. We wish you all well for the future

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Review from K P (Friend of Resident) published on 15 May 2025 Submitted via Postal Card • Report

Overall Experience

Fantastic care, friendly staff, always helpful. A friend here for 2 weeks, if needed she would return.

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Review from Brian T (Husband of Resident) published on 15 May 2025 Submitted via Postal Card • Report

Overall Experience

My wife stayed at Glendale for 2 weeks respite and the service he received was excellent in all regards. The staff were friendly, courteous and willing to help at all times - day and night.

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Review from Sarah K (Daughter of Resident) published on 17 April 2025 Submitted via Website • Report

Overall Experience

Fantastic home Fantastic staff especially the manager & the senior. My dad has recently passed away. I would 100% recommend Glendale. Even my dad's dog was allowed to visit, she had her favourite residence. The staff looked after dad like he was their family even when he was very difficult & acting

up. Thank you for 3 lovely years I know he was cared for and fed well

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your review we appreciate the feed back and are pleased you were happy with the care your father received in our little home from home.

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Review from S H (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report

Overall Experience

Since day one, my dad has felt comfortable and at home at Glendale. Due to the nature of his illnesses, the home manager and the team take him with all their stride and help him in the best way possible. Every time I go and visit with my mum, we know he is happy and cared for with respect, due to the

kindness of the team. Everyone always has a smile on their faces and even when there are times, you may walk away crying, they are there to listen and not judge. We are always kept in the loop about things, and we know that Dad is safe where he is. I personally love the home environment because it seems to help me relax whenever I visit because there can be days when I don't know what to expect. Thank you to the home manager and the team, honestly I couldn't ask for a better care home for my dad.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your review, we are pleased you can visit your loved one and feel comfortable in the homes environment. The team are here to help assist and guide whenever you need the advice.

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Review from M J (Son of Resident) published on 30 January 2025 Submitted via Website • Report

Overall Experience

Happy with Mum's care, the team are so kind and helpful and we always feel welcome when we visit daily. The manager is approachable and allows us to visit Mum at meal times as we only have this time available during our work hours. Can highly recommend this little home.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your review it's very much appreciated.

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Review from C B (Granddaughter of Resident) published on 27 January 2025 Submitted via Website • Report

Overall Experience

My Nan is so happy and loved in this small little home. The manager and staff are so lovely and kind. The food is lovely, the environment is clean and tidy. My nan is always clean and dressed nicely. Would recommend Glendale to anyone who is looking for a good caring home for their loved one.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words. We are happy you are pleased with the love and care your nan receives.

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Review from W J (Daughter-in-law of Resident) published on 20 January 2025 Submitted via Website • Report

Overall Experience

Every time we visit the team shows extreme passion and care for my mother-in-law but also we witness other residents receiving the same high-end care and understanding. Christmas was amazing, the entertainer engaged with everyone and it had a lovely homely feeling. The manager is kind and empathetic

and always welcomes us with a smile.

Reply from Mandie Thompson, Home Manager at Glendale

Christmas was lovely and we were pleased to see you at the party. We are pleased Mum has settled into the home and that you are happy with the care provided.

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Review from Richard H (Son of Resident) published on 18 December 2024 Submitted via Postal Card • Report

Overall Experience

Really pleased with my mum's care and her personal condition has improved dramatically since her admission.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your review, we are very pleased mum has settled well into the home and that her health and well-being have improved immensely.

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Review from G H (Son of Resident) published on 25 September 2024 Submitted via Postal Card • Report

Overall Experience

I can't thank the staff at Glendale enough, especially the head/senior staff who are unbelievably caring and always amazing, with attention to detail it's a hard job and they deserve every accolade they get.
Glendale is a lovely place and one of the very best residential homes out there and I have

done my homework on same prior to my father being admitted in my eyes they deserve a medal for all the hard work the staff do for each person here. 11/10

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words and all the support you have given the home. We pride ourselves on outstanding care, a homely environment and support for the families.

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Review from M C (Daughter of Resident) published on 20 September 2024 Submitted via Postal Card • Report

Overall Experience

Our father has been in this care home for 3 years now and we are so happy with the care that he is receiving.
We could not fault the amount of love that they give home, nothing is too much trouble. We are so grateful for the excellent staff who work so hard to make sure my dad is looked after properly.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words and excellent review. We dedicate ourselves to administering good care with love and understanding of the service users' needs and support for all families.

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Review from J C (Relative of Resident) published on 13 September 2024 Submitted via Postal Card • Report

Overall Experience

Glendale provides much-needed and timely care. Aunty initially came for respite care which became full-time care. The staff were kind, courteous and professional caring for Aunty in a dignified and respectful manner. We could not have wished for a better home for her.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind words. We are pleased we could provide quality care and love for Aunty.

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Review from J F (Granddaughter of Resident) published on 23 January 2024 Submitted via Postal Card • Report

Overall Experience

My nan came to Glendale a year ago from another home and I couldn't be happier, the environment is home from home, all staff are caring and kind, all residents are well turned out, stimulated and interactions very good.
Food is homemade and gorgeous.
Manager approachable and kind, so agency used,

which is a bonus to me as good continuity of care.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind comments, we are pleased nan has settled in well and you are happy with the service we supply.

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Review from Beryl H (Wife of Resident) published on 18 January 2024 Submitted via Postal Card • Report

Overall Experience

I can't speak highly enough of this home. Care is amazing. Interaction with residents is amazing. Manager is very professional, caring and approachable. My husband has advanced dementia and is treated with love and care. I couldn't be more happy with my choice of care home and would highly recommend

it.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kid words. We are pleased as a team you are happy with the care and service we provide.

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Review from Robert N (Son of Resident) published on 9 January 2024 Submitted via Postal Card • Report

Overall Experience

Very clean, tidy place. The staff are outstanding, loyal and very committed to the care of everyone. We are very pleased and appreciate everything!

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your kind compliments.
We were pleased to assist with reenabling Mum so she was able to return home to be with her cats.

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Review from G B (Son of Resident) published on 11 December 2023 Submitted via Website • Report

Overall Experience

My mother was a resident here for 4 1/2 years until Alzheimer’s finally took her life mid November 2023. Even in death, they extended their care to my wife and I, gave us a hug and shared in our loss, helping us start to grieve.
I can only describe Glendales and staff as excellent; they worked wonders

with my mum, got her eating better, put on weight to a healthier weight. Mum was extremely difficult, my wife and I cared for her many years, increasingly difficult persuading to take medication, eat and drink. Manager and the staff cared for her as though she was their own mother, they’re one big family. Mum wouldn’t join activities as she couldn’t understand anything said to her or communicate her wishes. She liked to sit watching others and daily life, the home were happy to help her, having her sitting near the office so she could see what was going on in there. My mum thoroughly thrived in Glendales, I firmly believe that we had an extra 4 years with her thanks to the manager and the staff.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your comments, we loved having Mum as part of our family and sorry for your loss. She will be greatly missed. Thank you for your support of the home during the last 4 1/2 years.