






Situated in the charming village of Felsted, Glendale is a 20 bed Residential care home.
A genuine homely atmosphere, easy access to local amenities, and 24 hour care are just a few features of the home.
Glendale endeavours to ascertain your preferences and choices in all aspects of your care. Their wish is to enable you to attain and remain as independent as possible.
Care Provided by Glendale
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hairdressing, reflexology & chiropody services are not included
The price(s) shown are provided by the care home. Contact Glendale for full pricing details and T&Cs.
Contact Glendale to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Glendale Residential Care Home Ltd
- Private Owned
Person in charge
- Amanda Thompson(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (20)
Visiting
- Everyone welcome 10am - 9pm
Parking
- On site parking
Glendale Reviews (88)
Glendale has a Review Score of 10 (9.992) out of 10, based on 20 reviews in the last 2 years.
Over all time Glendale has 88 reviews.
Food is homemade and gorgeous.
Manager approachable and kind, so agency used, which is a bonus to me as good continuity of care.
Thank you for your kind comments, we are pleased nan has settled in well and you are happy with the service we supply.
I can't speak highly enough of this home. Care is amazing. Interaction with residents is amazing. Manager is very professional, caring and approachable. My husband has advanced dementia and is treated with love and care. I couldn't be more happy with my choice of care home and would highly recommend it.
Thank you for your kid words. We are pleased as a team you are happy with the care and service we provide.
Very clean, tidy place. The staff are outstanding, loyal and very committed to the care of everyone. We are very pleased and appreciate everything!
We were pleased to assist with reenabling Mum so she was able to return home to be with her cats.
I can only describe Glendales and staff as excellent; they worked wonders with my mum, got her eating better, put on weight to a healthier weight. Mum was extremely difficult, my wife and I cared for her many years, increasingly difficult persuading to take medication, eat and drink. Manager and the staff cared for her as though she was their own mother, they’re one big family. Mum wouldn’t join activities as she couldn’t understand anything said to her or communicate her wishes. She liked to sit watching others and daily life, the home were happy to help her, having her sitting near the office so she could see what was going on in there. My mum thoroughly thrived in Glendales, I firmly believe that we had an extra 4 years with her thanks to the manager and the staff.
Thank you for your comments, we loved having Mum as part of our family and sorry for your loss. She will be greatly missed. Thank you for your support of the home during the last 4 1/2 years.
My relative was a resident of Glendale from July 2022 until his death in hospital in October 2023. I live 300 miles away so was not able to visit him often, so it was vital that I had 100% confidence in the quality of care delivered. The entire staff from the manager to the carers were exceptional in every way. This was even more commendable given my relative's often aggressive and unco-operative behaviour due to Alzheimer's. He was treated with care and compassion by the whole team and could not have been in better hands. The home has a family feel and I cannot recommend it highly enough.
Thank you for your kind words. We pride ourselves on the capability of caring for residents with high needs and welcoming them as part of our family.
Excellent service thoroughly efficient. Very good communication too. Very good at care service. the manager is good at communicating. Would highly recommend this place. The food is excellent, well-turned-out entertainment, superb. Would highly recommend this to other people.
We are pleased we could assist Mum in settling into the care home and support you with outside services for Mum to be able to remain safe and well.
Had a lovely game of Bingo with all the staff and residents.
We are pleased Mum has recovered with our assistance and reassurance. It was a pleasure having her and we hope to see you visit soon.
At the most difficult of times, the manager of Glendale and her team have been magnificent in every way. They have cared for my husband in a kind, compassionate and appropriate way ever since he arrived at short notice about four months ago. I will be forever grateful.
We are proud that you chose our home and trusted us with your loved one's care at this difficult and worrying time for your family.
An excellent care home that has treated my father with love and respect even since he arrived with severe dementia earlier this year. I couldn't recommend highly enough!
We are pleased Dad settled and was happy in the home, we enjoyed spending time and getting to know you all.
I am very impressed with Glendale. The staff are all so very kind and look after the residents as if they are family. The rooms are clean, tidy and comfortable. The staff give quizzes etc and games to stimulate the people. The food seems excellent. Having read in the papers how bad some care homes are, I am so thankful that my husband is at Glendale where the care is so fantastic.
Thank you for your kind words and compliments. We enjoy seeing you daily when you visit with your colourful stories of your family and past memories. I'm pleased that your first experience with care has been successful.
Small care home - like home from home. Love the food. The staff are professional and friendly. Lovely garden. Allowed to have my dog to visit. Have activities during the week.
We love seeing your dog when she visits us weekly. Thank you for your review.
I can't thank the manager and staff enough for the loving care they gave my mum while she recovered from a fall. At 94 years old, it was hard for her to accept help with her day-to-day needs but she was treated with great dignity and respect and nothing was too much trouble. Without the excellent care and support she received, Mum would have struggled to return to her own home where she wanted to be. Her family were always welcomed anytime we visited and we felt part of the Glendale family. Thank you all.
We are pleased Mum settled and we are proud of enabling her to return to her own home. We look forward to you popping in with Mum when you are passing as all families past and present are always welcome.
Staff were always friendly and approachable and the care given to residents is excellent. You could not wish for your loved ones to be in more capable hands.
Thank you for your kind comments. We are pleased you are happy with the care and service we provide.
Residents are very well looked after. Kept informed and updated at all times. Management and staff are jovial whilst also being professional at the same time. Facilities are clean, tidy and secure. A nice smaller more personal environment and better experience for the residents, allowing them to probably feel more loved and secure.
Thank you for your comments. We pride ourselves on our home being a home-from-home for the residents
The care my father-in-law received from the staff at Glendale was at such a high standard, nothing was ever too much trouble and they always made us, as a family, feel very welcome. Glendale is a warm and loving caring home where its residents are always the first priority, being a small care home gives it that family feel. I would definitely recommend Glendale.
Thank you for your kind words, we are proud of our home and the service we provide.
Glendale is the best, it took the most fantastic care of my grandad. He wanted for nothing and all his care needs were met to the highest of standards, the staff are truly dedicated to looking after their residents. After seeing how they took care of my grandad, I would highly recommend Glendale.
Thank you for your review and kind comments, we are pleased you think highly of us and recommend our care home to other families.
They provided my grandad with the best care and support possible and always ensured his needs were met. They never failed to bring a smile to his face in this warm and happy home.
Thank you, Glendale for being amazing!
Thank you so much for your kind words, it means a lot to us that we provide good quality care along with love and support and that families trust us with their loved ones.
Dad had a very tough journey but Glendale was with him/us all the way and we can never thank them enough for all that they did to look after Dad and us as a family.
I would 100% recommend Glendale it is small, friendly and full of love. The care provided is exceptional.
Thank you, Glendale.
We all loved Dad and his sense of humour, he was a big part of our family. You are all welcome anytime to pop in and have a coffee and catch up when you like.
My dad came on a short six-week placement and he couldn't have been in a better place. Glendale is a small care home that plays to its advantage in that it feels like home. The manager and her team have shown nothing but care and love toward him.
Thank you for your lovely comments. We are pleased Dad was settled and happy during his stay.
Fantastic care, colleagues treat my mother with care and compassion. Always helping Mum to eat and drink. Fluids are a priority and the food is carried, appetising and nutritional. Glendale is clean and tidy.
Thank you for your kind comments, we are happy you are pleased with the care your loved one receives and that you can see the good care delivered.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 May 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Glendale.
There are no upcoming events for Glendale.
Accreditations
There are no accreditations posted yet for Glendale.
Meet the Team (1)

Mandie is the Registered Manager for Glendale Residential Care Home and has the following qualifications:
Diploma in Care,City & Guilds in Family & Community Care
NCFE Level 3 in End of Life
Trainer for Dementia Care
My Home Life Certificate
What do you see Certificate
NVQ 5 in Leadership & Management.
Mandie started working with the elderly in 2008 and worked her way up to Manager in early 2014.
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