The Grange

69 Southend Road, Wickford SS11 8DX
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9.7 57 Reviews
  • The Grange, Wickford
The Grange is a beautiful Home situated in Wickford. Just 1 mile from Silvanna Court, where the Alzheimer’s Society hold their meetings to support families and all are welcome.

The home offers comfort and security and although rooms are furnished residents can easily exchange these for precious pieces of furniture that you wish to bring from home. The Chef provides home cooked food and there is always something to tempt the appetite.

Staff always try to find out what makes you unique and what you like to do and offer activities to suit. It may be you wish to try something new and Tai Chi has been one of the new ventures and is enjoyed by many.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1329 – £1510
  • Self-Funded Residential Dementia Care: £1329 – £1510
  • RESPITE Self-Funded Residential Care: £1429 – £1610
  • RESPITE Self-Funded Residential Dementia Care: £1429 – £1610

These prices are only a guideline, please contact The Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rachel Agambar (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (41)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

The Grange Reviews (57)

9.7

The Grange has a Review Score of 9.7 (9.749) out of 10, based on 16 reviews in the last 2 years.
Over all time The Grange has 57 reviews.

Overall Experience
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Reviewer Connection to The Grange
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Total of 57, showing 1-20
Review from Liza H (Daughter-in-law of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the start of 2025 to her passing on 18 June, my mother-in-law received truly outstanding care at The Grange. The care home manager, went above and beyond-not just tending to physical needs, but nurturing her spiritual wellbeing and honoring her worship with great compassion. During four hospital
stays due to ongoing health issues, she was always welcomed back with love and warmth, which meant so much to her and our family. The atmosphere she cultivates-where residents feel safe, respected, and genuinely cared for-is rare and deeply appreciated. Her exceptional leadership extends to the staff as well, creating a home where kindness and dignity prevail. We'll always be grateful for the comfort and support shown to my mother-in-law during her final months. The Grange is a remarkable place.
We would 100% recommended the Grange to any family members or friends. I would not have chosen the Grange with the previous manager. The manager made a massive difference, to us as a family.
Reply from Rachel Parks, Manager at The Grange

Thank you so much for your kind words, I will be sure to hand these compliment to the care team. We were honoured to support your mother-in-law during this time and to spend time getting to know her and your family. We wish you all the best.

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Review from Paul C (Son of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into The Grange in July 2024 after suffering mobility problems at her home following a fall in January 2024. Her overall health and mobility have improved since the move, and she is much happier in herself and does not suffer from loneliness like she used to back at home. She had a setback
following another fall in March 2025, but following another hospital stay, the care home staff have rehabilitated her with help from physio to the point where she can stand! Excellent work!
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Review from H D (Daughter of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have moved my mum from another care home to The Grange. Since she has been here, she is so much happier and relaxed. The staff are very friendly & helpful and nothing is a problem; they are there as soon as Mum calls. Mum has been taken out to town and out for lunch, and the food in the home is hot,
fresh and edible. The care home never smells; it is so clean, the room is clean, large, and feels like home. The entertainment is great, Mum has had her hair done every week in the salon. I am so pleased I moved Mum; I have my mum back.
Reply from Rachel Parks, Manager at The Grange

Thank you so much for your lovely words. We're so happy that your mum has settled so well into the home and is enjoying her time. Its our pleasure caring for her! I'll be sure to pass your kind words onto our staff. We appreciate your support!

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Review from J S (Wife of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Grange is an excellent care home, which I find is very clean and very well run. They really look after my husband. He is very happy and well cared for by all the wonderful staff and management who do an amazing job. They are friendly, helpful, kind and very professional. I am extremely happy that
he is being cared for by a wonderful team. He really enjoys his trips out and all the activities that they provide. His room is always clean, as is the rest of the home. The facilities are excellent. I am very happy to know that they are taking such good care of him and have found the perfect home.
Reply from Rachel Parks, Manager at The Grange

Thank you so much for your kind words - it's our pleasure looking after him! I'll be sure to pass your lovely comments to The team. We really appreciate it.

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Review from J B (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring staff in a challenging role. A big thank you to those who looked after mum in her final years.
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Review from Deborah D (Daughter of Resident) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has settled in very well at The Grange. She keeps busy with lots of activities daily. She particularly enjoys the choir practice and the crafts. There are always activities in the mornings and afternoons, so never a chance to be bored.
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Review from Jan W (Wife of Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was at The Grange, first time away from home. The staff really put our minds at rest, made us very welcome and the two weeks he was there was very happy. I had lots of contact with the home. We have no hesitation in recommending to anyone else.
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Review from Chris G (Son of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Grange is a superb care home. Lovely staff and management. The place is freshly decorated, safe rooms, corridors, always clean. Moving Mum here was a great decision.
Reply from Rachel Parks, Manager at The Grange

Thank you so much for your kind words - it's our pleasure looking after Mum. I will pass your response over to the carers!

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Review from M B (Niece of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Grange is a caring, friendly and homely place. My aunt has been there for a while, on respite. They have looked after her very well and she is regaining her confidence. The staff are all extremely helpful and always cheerful.
Reply from Rachel Parks, Manager at The Grange

Thank you so much for your kind words - I will pass this over to the care team. It's been our pleasure looking after your aunt.

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Review from H M (Husband of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The overall experience of the care home is good. The food is varied and usually good. The only frustration at times is if an item is identified as being of benefit to my wife I normally have to source this myself e.g. a V pillow. Most of the staff are caring as is the manager and we often chat about
the ongoing needs of my wife.
Reply from Rachel Parks, Manager at The Grange

Thank you so much for your kind words - I will pass this on to The Care team. It's our pleasure looking after your wife.

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Review from Christopher C (Son of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother only spent a short time at The Grange Care Home before passing away. She received kind, personal care during that time and the management and carers went out of their way to advise and help the close family.
Reply from Rachel Parks, Manager at The Grange

Thank you so much for your kind words, they are appreciated - I'll be sure to pass this over to the care team. It was a pleasure looking after Mum.

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Review from C B (Son of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother entered The Grange for respite after breaking her arm at the age of 92 but ended up staying for almost 5 months. From the first day and every day of her stay, every single member of staff displayed the utmost kindness and consideration towards her. They couldn't do enough to make her stay
as pleasant as possible.
We were able to visit at any time and there were lots of activities going on, outside visits and shows at the home. My mother is now fully recovered and back in her own home, but I would thoroughly recommend The Grange to anyone considering a care home for a relative.
Reply from Rachel Parks, Manager at The Grange

Thank you so much for your kind words - I'll be sure to share this with the staff! We're delighted we was able to support Mum in her recovery to get her back home as she wished.

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Review from Debbie M (Daughter of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in The Grange for 16 months. The management and staff are excellent and keep me informed of any problems and issues with Mum. All staff are very helpful and very approachable and if they can help they will, without any hesitation. My mum is very settled in The Grange and was very
happy to return there after a short spell in hospital, so that was a very good sign of how good The Grange is. Thank you to all.
Reply from Rachel Parks, Manager at The Grange

Dear Debbie, thank you so much for your kind review. It's our pleasure looking after mum! I'll pass your kind words over to the staff team.

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Review from D R (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We looked at 5 Runwood homes before choosing The Grange where our father is now a resident. It really stood out when shown around by the young professional manageress, the friendliness, warmth and caring approach which is reflected in the staff.
The decor throughout is lovely, bright and clean.
As
far as communication, although when we have asked verbally information is forthcoming, but we have never received anything in writing or email... no welcome letter, care plan or what medication was prescribed.
Reply from Rachel Parks, Manager at The Grange

Thank you so much for your kind words - we're so glad that Dad settled well within the home. I'll pass over your comments to the care team and thank you for taking the time to review us!

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Review from Jacqui B (Daughter of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m pleasantly surprised at the care the residents get from everyone at The Grange. The home is spotless whenever l go there. The resident's rooms are well furnished and have everything that they need. I’ve been there a lunchtime and the food is amazing and caters for everyone’s needs. Always tea and
coffee on the go and varied fruit juices also. The activities on the board are for everyone to enjoy and participate in. I can only say my mum is catered for in every way possible. 10/10.
Reply from Rachel Parks, Manager at The Grange

Thank you so much for your lovely review - It's really appreciated. Thank you for your support of the home - I'll let the carers know your kind compliment. It's a pleasure looking after Mum.

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Review from Ken D (Husband of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Totally satisfied with The Grange. The hard working staff and admin are wonderful people. Excellent food and cleanliness of the whole place. I visit every day and really enjoy the hard working staffs positive and happy approach.
Reply from Vivian Laurent, Manager at The Grange

Dear Ken,
Thank you for your lovely comments. We will ensure this is communicated to the staff.
Kind regards.

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Review from B B (Daughter-in-law of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My only negative would be the size of the lounge.
Reply from Vivian Laurent, Manager at The Grange

Hello, thank you for your comments. We have just recently made some changes with the lounges to free spaces and make it more homely. We will carry on assessing the situation to improve and take your comments on board. Thank you. Kind regards

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Review from Kim W (Daughter of Resident) published on 8 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in The Grange since 2019, and after viewing all the care homes in the area, this was the best one.
Spotlessly clean from the moment you walk through the door, rooms are immaculate and always smell nice.
The food is really good - variety - lots of it too.
The staff are always lovely
- nothing is too much to ask them - give us updates on Mum when visit.
I would highly recommend The Grange for your loved ones to be cared for.
Reply from Vivian Laurent, Manager at The Grange

Thank you for your lovely comments regarding the cleanliness of the home, the staff and the service we provide to your mum and the residents. It is great to see that your mum likes the variety of food we offer. We will ensure those comments are passed on to the staff at our meeting today (08.09.23).
Kind regards.

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Review from M B (Cousin of Resident) published on 5 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On a friend's recommendation, we visited The Grange and found it welcoming and the staff we met were very helpful in answering all our questions in a very professional manner. We felt confident the home and the staff could meet my cousin's needs. My cousin has been in the home since last February and
since then she has thrived with the help of the staff she is walking short distances and eating better. She feels safe and gets on well with the staff.
Reply from Vivian Laurent, Manager at The Grange

Thank you for your lovely comments. We are happy that everything is working well for your cousin, you are happy with the home and the staff. We will inform the staff about your lovely comments. Thank you very much. Kind regards.

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Review from Keith P (Son of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having Mum in this care home is a wonderful thing. I looked at many care home for Mum with the idea of, if I didn't want to stay there, then I wouldn't let Mum stay there. As soon as I walked in the door and spoke to the staff, I knew The Grange was where I wanted Mum to stay and be looked after.
Having
looked after Mum for many years, it had left me with depression and feeling low, but every time I visit The Grange, I feel happy. The staff are so cheerful.
Mum couldn't be in a better place.
Reply from Vivian Laurent, Manager at The Grange

Thank you for your lovely comments. We are happy that everything is working well for your mum, the family, and for yourself. We will inform the staff about your lovely comments.
Thank you very much.
Kind regards.

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Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for The Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.749 for The Grange is calculated as follows: ( (149 Excellents x 5) + (37 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 191 Ratings = 4.749
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Grange is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (4)

Oluwatsin

Oluwatsin Akeni

Job Title: Deputy Manager Joined: 2023

I have worked in the care sector since 2019 and have worked as the Deputy Manager, at The Grange since 2023. I am passionate about delivering person-centred care and strive to facilitate good communication and decision-making between the people we support, their families, and the care team.


I enjoy spending time at home with my family and going for walks in the park. I love the outdoors.

Jacquline

Jacquline White

Job Title: Housekeeper Joined: 2019

For the past 9 years, I have worked in the care sector. I have been working at The Grange as a Housekeeper for 5 years and love my job. I love coming in to work at home.


I enjoy creating and maintaining an environment that is homely, clean, and safe, whilst supporting the home to have high standards.


The environment is so important for our residents, and I enjoy supporting others in ensuring that The Grange has a homely and family-orientated feeling.

Catherine

Catherine Sahadevan

Job Title: Lifestyle Coordinator Joined: 2015

Hi, I’m Catherine, the Lifestyle Coordinator at The Grange, where I’ve been dedicated to creating meaningful experiences for the past 10 years. I love being creative, coming up with fresh ideas to engage residents, and working closely with the team to ensure everyone feels involved and supported.


Throughout my career, I’ve been fortunate to achieve several milestones, including awards for Excellence in Resident Experience and Excellence in Community Engagement. I’m proud to have secured a £10k grant from the Utley Foundation and to have sung with a choir at the Royal Albert Hall and Universal Music Studios, performing in front of Tony Christie—a truly unforgettable experience!


Outside of work, I run a sweet business, which lets me share my love for delicious treats. In my free time, I enjoy gardening, spending time with dogs, shopping, and staying active with keep-fit activities.

Rachel

Rachel Agambar

Job Title: Home Manager

Thank you for taking the time to consider The Grange for your stay. My name is Rachel Agambar, and I am the home manager. Here at The Grange, we strive to ensure that our residents feel that this is a home from home.


We are a 42-bed home and have recently been refurbished, adding a relaxing, homely feel. My team always strives to go the extra mile to make the stay with us as happy and content as possible, ensuring that a person-centred approach is always adopted. If you would like to visit us and have a walk around, we would look forward to meeting you!

Frequently Asked Questions about The Grange

What types of Care is The Grange registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Grange have?

There are 41 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café & Residents Internet Access are some of the Facilities & Services.

How far is The Grange to the centre of Wickford?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Grange to verify any information. View our terms and conditions. The Grange has an Enhanced Service - more info.