The Grange, Wickford, Essex
The Grange, Wickford, Essex
The Grange, Wickford, Essex

The Grange is a beautiful Home situated in Wickford. Just 1 mile from Silvanna Court, where the Alzheimer’s Society hold their meetings to support families and all are welcome.

The home offers comfort and security and although rooms are furnished residents can easily exchange these for precious pieces of furniture that you wish to bring from home. The Chef provides home cooked food and there is always something to tempt the appetite.

Staff always try to find out what makes you unique and what you like to do and offer activities to suit. It may be you wish to try something new and Tai Chi has been one of the new ventures and is enjoyed by many.

Group: Runwood Homes Ltd

Person in charge: Kerry Coates (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 41

Shared Rooms: 1

Rooms with ensuite WC: 40

Facilities & Services: Own GP if required • Own Furniture if required • Smoking not permitted • Lift • Bar/Cafe on premises

Latest Care Quality Commission* Report on The Grange: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.4 The Grange has a Review Score of 8.4 (8.423)

The Review Score of 8.4 (maximum of 10) for The Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for The Grange in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.94 for The Grange is calculated as follows: ( (79 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 83 Ratings = 4.94

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.483 Points relating to the number of positive Reviews for The Grange is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8.6 Target = 0.233

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Grange?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Grange

  • Daughter of Resident/Service User
    4
  • Granddaughter of Resident/Service User
    2
  • Son of Resident/Service User
    1

Our mum moved into The Grange in December 2016 after several falls and becoming unable to live on her own anymore. I was tasked with finding a few care homes that the family could review as suitable for Mum.
As soon as I walked into The Grange I knew it was the one, and I was not wrong as everything about The Grange is perfect, right down to the colourful, homely, quaint decor.
Mum is healthier and happier and more stimulated than she has been in years. The staff here are the best we could possibly have hoped for. Our mum is very precious to us and we leave her here in the knowledge that she is well, safe and loved.

How likely would you be to recommend The Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father recently passed away whilst in the care of The Grange and I would just like to say thank you to all of the staff at the care home for the love and affection that they have shown my father these past two years. My father was extremely happy and felt safe and secure whilst in their care. My family and I could not have asked for more as they treated my father as though he was one of their own family. My mother is still at The Grange and I take great comfort in knowing that the level of care that these people provide will keep my mother comforted at a such a difficult time. Thank you to you all

How likely would you be to recommend The Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandma is very happy at this home. She has settled in very well due to the staff making her feel very welcome, and they have satisfied her every need, her clothes and bed sheets are washed regularly and she is bathed regularly. She has a lovely selection of food to choose from and the staff are always happy to help with anything. I'm there every day and I have been made to feel very welcome. Highly recommended.

How likely would you be to recommend The Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident at The Grange for almost two years. I have always been very happy with the quality of care she receives. The staff know each resident well and are caring and considerate. The standards of accommodation, cleanliness and food are excellent. I am more that happy to recommend The Grange to anyone considering residential care for their elderly relative.

How likely would you be to recommend The Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff very friendly, keep you well informed on progress etc. well fed, variety of food available. Overall very pleased with the care mum received.

How likely would you be to recommend The Grange? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

I am always grateful for the care my nan receives as she is always happy and contented when I visit. There are a number of activities for her to engage in and keep her mind active. The staff are really friendly are caring to my nan's well being. They are attentive to her individual needs and ensures that she takes part in things at her own pace. Thank You.

How likely would you be to recommend The Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dear mum came to The Grange in June 2015, following a traumatic fall at her flat, which resulted in a rapid progression of her dementia. Since arriving at the home, the staff have been very caring and helpful. Nothing is ever too much trouble. If you request something to be done, it is always dealt with quickly and efficiently. Mum has settled in nicely and her room is very comfortable and cosy. We have put up shelves and photos to make it more homely for her. The room is always kept spotlessly clean. I am so glad we chose The Grange for mum's "new home". I still visit mum every day and feel like I now have an extended family. The staff are always very friendly towards me. Mum turned 90 in September and The Grange organised a lovely party for her, with most of the other residents present. Mum had a wonderful time and even had a dance or two!! Mum is always smiling and the staff love her. I would like to take this opportunity to say a "BIG THANK YOU" to everyone for making mum feel so welcome from the very first day she arrived!

How likely would you be to recommend The Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for The Grange

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Runwood Homes Ltd

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Grange