
9-months and; the staff have treated my mum exceptionally wellMichael H(Son of Resident/Service User)

She has addressed all our issues and we know Dad is well looked afterJanet B(Grandson of Resident/Service User)


9-months and; the staff have treated my mum exceptionally wellMichael H(Son of Resident/Service User)

She has addressed all our issues and we know Dad is well looked afterJanet B(Grandson of Resident/Service User)


The Grange is a beautiful Home situated in Wickford. Just 1 mile from Silvanna Court, where the Alzheimer’s Society hold their meetings to support families and all are welcome.
The home offers comfort and security and although rooms are furnished residents can easily exchange these for precious pieces of furniture that you wish to bring from home. The Chef provides home cooked food and there is always something to tempt the...
Care Provided by The Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Grange for full pricing details and T&Cs.
Contact The Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Rachel Agambar(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (41)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
The Grange Reviews (62)
The Grange has a Review Score of 9.5 (9.530) out of 10, based on 12 reviews in the last 2 years.
Over all time The Grange has 62 reviews.
I’m pleasantly surprised at the care the residents get from everyone at The Grange. The home is spotless whenever l go there. The resident's rooms are well furnished and have everything that they need. I’ve been there a lunchtime and the food is amazing and caters for everyone’s needs. Always tea and coffee on the go and varied fruit juices also. The activities on the board are for everyone to enjoy and participate in. I can only say my mum is catered for in every way possible. 10/10.
Thank you so much for your lovely review - It's really appreciated. Thank you for your support of the home - I'll let the carers know your kind compliment. It's a pleasure looking after Mum.
Totally satisfied with The Grange. The hard working staff and admin are wonderful people. Excellent food and cleanliness of the whole place. I visit every day and really enjoy the hard working staffs positive and happy approach.
Thank you for your lovely comments. We will ensure this is communicated to the staff.
Kind regards.
My only negative would be the size of the lounge.
Hello, thank you for your comments. We have just recently made some changes with the lounges to free spaces and make it more homely. We will carry on assessing the situation to improve and take your comments on board. Thank you. Kind regards
Spotlessly clean from the moment you walk through the door, rooms are immaculate and always smell nice.
The food is really good - variety - lots of it too.
The staff are always lovely - nothing is too much to ask them - give us updates on Mum when visit.
I would highly recommend The Grange for your loved ones to be cared for.
Kind regards.
On a friend's recommendation, we visited The Grange and found it welcoming and the staff we met were very helpful in answering all our questions in a very professional manner. We felt confident the home and the staff could meet my cousin's needs. My cousin has been in the home since last February and since then she has thrived with the help of the staff she is walking short distances and eating better. She feels safe and gets on well with the staff.
Thank you for your lovely comments. We are happy that everything is working well for your cousin, you are happy with the home and the staff. We will inform the staff about your lovely comments. Thank you very much. Kind regards.
Having looked after Mum for many years, it had left me with depression and feeling low, but every time I visit The Grange, I feel happy. The staff are so cheerful.
Mum couldn't be in a better place.
Thank you very much.
Kind regards.
The staff are the key to the success of this home, and everyone that I speak to knows my mum and understands her needs and funny ways. This has given me great comfort knowing that Mum is well cared for.
Kind regards.
Warm, friendly and welcoming. All the staff are polite and helpful at all times. The home itself is very clean and accommodating.
Thank you for your kind words, Susan. They mean a lot to me and the team here at The Grange. Your message will be passed on to the wider team. Kind regards, Lesley.
Dad has been a resident for more than 6 years at The Grange. After a few ups and downs, we were delighted when a new manager took over in January 2021. She has made a very positive difference to the home and to Dad. She is very skilled and organised and has made an effort to get to know all the residents from day one. She has kept in touch with relatives, which we appreciate. Dad is very deaf, and the manager has put in place many things to assist Dad that we have asked for in the past. Communication is the key and we have had issues with this in the past, but no longer. She has addressed all our issues and we know Dad is well looked after. Thank you.
It has been a difficult time for everyone, but the staff have gone above and beyond for us as a family concerning my mum. The ladies are all so friendly and are great with Mum too. The home is lovely and is always so clean and fresh. I have no concerns with how my mum is cared for and would not hesitate in recommending The Grange.
Some of the "good" marks given are because not had an in-house visit due to Covid to give a realistic evaluation.
Areas for improvement - for pod visits, a buzzer to let staff know you are waiting for a president.
For residents family - a detailed welcome pack covering all the facilities on offer, activities and care home protocol! After 9-months, still things I don't know about.
First visits after last year in lockdown - my mother has been moved into a different room (I had been advised when this was happening), but this was the first time I'd seen it. The decor is clean but tired. The carpet could do with a wash/deep clean. Small, but nonetheless, an important point, which brings down the value for money score. However, the ongoing care and attention of the staff is exemplary, particularly through the period of Covid restriction we're all experienced.
Whenever we want to see my mum, we could always park our car around the back of their car park. All the staff that cared for my mum made us welcome and have a chat with us. Mum's room was clean and her bedding. We could always talk to someone if we needed to know anything or if Mum felt uncomfortable about something. Pleased how she was looked after and thank you to all the staff.
My mother has been there for over two years and is extremely happy. All the staff have been very friendly and helpful, especially during this Covid period. There appear to be a number of activities, special mention must be made to the signing/choir. My mother has thoroughly enjoyed this, and I'm sure it has helped slow down her dementia.
Mum entered The Grange in December 2019, one month after losing my dad, her husband of 71-years. She has dementia and is not mobile. She is 95-years-old. We found all staff very friendly and caring and visited Mum every day. Unfortunately, Covid 19 caused the home on 8 March to shut its doors. I cannot praise the staff highly enough for their care, but the isolation has caused a significant deterioration in Mums dementia and on her physically. My family have been campaigning with many groups and societies to gain carer status for family members to have meaningful close contact with their loved one. We have also asked on many occasions why homes refuse to use LFT for relatives, which they have been provided with, stating they do not trust the results. Yet they do for Health Professionals going in to provide care for our loved ones. Whilst I have rated the overall standard below, I have to say having not physically been inside since last year, it is difficult to rate all.
Staff are friendly and helpful. Although the turnover of managers recently is a concern. Could have better communication regarding wellbeing or incidents of relatives, i.e a quick call no matter how minor.
I believe my mother has settled so well because she feels safe, cared for and respected.
Our mum went into ur care in October 2020, she couldn’t have been happier than she was. The staff lovely, and residents she said the food is wonderful, she had warmed to the staff, they loved her. She is a kind, lovely bright full soul, but sadly she had health issues, like Alzheimer’s and Dementia and some times she’d forget who called. She'd say she's not eaten and had, then had kidney problems. I used to visit and chat through the wall they put up with the large window, she’d sing to me, and we had a laugh. They made her feel so at home, wonderful staff and 24-hour care, can’t fault it at all, best place mum could have been, but sadly Mums happy ness was short-lived and was taken ill. They did all they could have done, they had her taken to hospital as she was ill, and sadly, we lost our lovely sweet soul on Friday 22/2/21. Want to thank the particular person who ran the home when mum went in, and all the lovely staff who took care of her, she had two favourites there, thank you u all.
Great care of dad's needs, good interaction with staff and dad and family. Always able to contact staff and obtain updates. Good activities arranged. During COVID, updates and garden visits arranged. Feel dad is very safe and happy.
As with many things at the moment, things and people have taken for granted have suddenly been in the spotlight and are key in our thoughts. Hence, I'd like to express my thanks and admiration for all the staff who, now more than ever, we really appreciate all they do! When we're out of the other side of this, we must all remember to show our appreciation on a more consistent basis.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 May 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 09 Jul 2026
Residents from The Grange care home, part of the Runwood Homes group, enjoyed a morning of music as they joined forces with the choir from Wickford Primary School for a...
- 26 May 2026
Residents, families, staff and members of the wider community of The Grange Care Home, part of the Runwood Homes Group, came together on 21st May for a heartwarming evening of...
- 08 May 2026
A growing partnership between Wickford Primary School and The Grange Care Home is helping to build stronger connections between generations through dementia awareness and education. Recently, Kieun Kwon, Associate Director...
There are no upcoming events for The Grange.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Meet the Team (4)

Welcome to The Grange in Wickford, Essex. My name is Maxine Hall, and I am the Home Manager for Runwood Homes. I have developed my career, working for several providers before joining Runwood Homes over a period of 12 years. I’ve gained a vast experience of working in Health and Social care and have a good awareness of CQC expectations, and I have NVQ Level 7 in Management in Health and Social Care. I joined The Grange in April 2026 with the goal of upholding the organisation’s values by ensuring the care we provide is of the highest quality, centred on kindness, and focused on enriching the lives of those we support. Together, we promote choice and independence while ensuring every resident is treated with dignity and respect. My door is always open for a chat.

I have worked in the care sector since 2019 and have worked as the Deputy Manager, at The Grange since 2023. I am passionate about delivering person-centred care and strive to facilitate good communication and decision-making between the people we support, their families, and the care team.
I enjoy spending time at home with my family and going for walks in the park. I love the outdoors.

For the past 9 years, I have worked in the care sector. I have been working at The Grange as a Housekeeper for 5 years and love my job. I love coming in to work at home.
I enjoy creating and maintaining an environment that is homely, clean, and safe, whilst supporting the home to have high standards.
The environment is so important for our residents, and I enjoy supporting others in ensuring that The Grange has a homely and family-orientated feeling.

Hi, I’m Catherine, the Lifestyle Coordinator at The Grange, where I’ve been dedicated to creating meaningful experiences for the past 10 years. I love being creative, coming up with fresh ideas to engage residents, and working closely with the team to ensure everyone feels involved and supported.
Throughout my career, I’ve been fortunate to achieve several milestones, including awards for Excellence in Resident Experience and Excellence in Community Engagement. I’m proud to have secured a £10k grant from the Utley Foundation and to have sung with a choir at the Royal Albert Hall and Universal Music Studios, performing in front of Tony Christie—a truly unforgettable experience!
Outside of work, I run a sweet business, which lets me share my love for delicious treats. In my free time, I enjoy gardening, spending time with dogs, shopping, and staying active with keep-fit activities.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Grange to verify any information. View our terms and conditions. The Grange has an Enhanced Service -more info.