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Millard House

364 Church Street, Bocking, Braintree, Essex CM7 5LL
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Millard House has become my father-in-law's homeChristian B(Son-in-law of Resident/Service User)
Millard House, Braintree
we could not have asked for a caring environment for our mum.C W(Daughter of Resident/Service User)
Millard House, Braintree
All the staff at Millard House are amazing.Vicky S(Granddaughter of Resident/Service User)
Millard House, Braintree

Millard House is a friendly and caring family run home for older people in Bocking, Braintree. They are proud to be a Gold Standards Accredited Purpose Built Care Home with a CQC 'Good' Rating (July 2018).

Millard House is beautifully refurbished, has CCTV for peace of mind & is set within charming garden areas which includes a new area for children.

The home's friendly team of fully trained staff strive to ensure...  

Care Provided by Millard House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,250
Residential Dementia CareFrom £1,250From £1,250

Fees will be assessed on Needs

Contact Millard House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Konrad Ludkowski (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (5)

Visiting

  • Millard House has open visiting hours, main meals are served at 12.45 and 16.45

Parking

  • Parking spaces at the main entrance and additional parking to the rear of the building

Millard House Reviews (86)

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9.8

Millard House has a Review Score of 9.8 (9.839) out of 10, based on 23 reviews in the last 2 years. Over all time Millard House has 86 reviews.

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Showing 86 reviews matching selected criteria
Review from Alison K (Daughter of Resident) published on 6 April 2021 Submitted via Postal Card
Overall Experience

My mum became a resident in January this year. I have only ever found the staff and management to be very kind and friendly. It's been very difficult with the Covid situation, but my mum has always seemed really happy, and I've always been able to reassure her if she has had a bad day. I would highly recommend Millard House care home. Always so much for my mum to do.

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Review from B B (Friend of Resident) published on 24 March 2021 Submitted via Postal Card
Overall Experience

Helpful and kine and he was well looked after and kept clean, tidy and happy.

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Review from C C (Friend of Resident) published on 24 March 2021 Submitted via Postal Card
Overall Experience

Overall Millard House is of a satisfactory standard. My friend seems to be quite happy here. He is treated very well and taken care of nicely.

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Review from S H (Son of Resident) published on 23 March 2021 Submitted via Website
Overall Experience

We moved my mother here after a short stay in hospital to recuperate. Initially, we weren't entirely comfortable with doing this as she had had always lived on her own and we thought it might not work out. We needn't have worried. The staff have been excellent - always very kind, helpful and attentive. They have taken very good care of her and she has greatly improved during her stay. I would have no hesitation in recommending this home to anyone considering residential care for a resident.

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Review from Diane G (Daughter of Resident) published on 23 March 2021 Submitted via Postal Card
Overall Experience

The staff go the extra mile to make the residents happy. I've not seen my mum this happy for years. She has settled in really well and has nothing but praise for everyone. The small things like painting her nails, putting cream on her dry skin and staff spending time talking about her life and interests. I can't thank you enough.

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Review from Richard R (Husband of Resident) published on 22 March 2021 Submitted via Postal Card
Overall Experience

Some care homes are like hospitals, quiet and sombre, unlike Millard House. Anyone who has had a friend or relative at Millard House will associate the home with fun, in fact, I would say it's more like an all-inclusive hotel. There is a happy atmosphere as soon as you enter, be it from staff or residents. Entertainment and activities keep residents amused all the time. During the COVID crisis outside entertainment has not been possible, but staff have picked up the baton and carried on, be it bingo, skittles, or a good old fashioned sing-a-long. No, care homes are not about Palacious surroundings and marble pillars, they're about happiness and joy and Millard has that in spades.

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Review from Leigh H (Daughter of Resident) published on 12 March 2021 Submitted via Website
Overall Experience

My mum has Alzheimer' and I had to make the hard decision for her to go into a care home for her safety and wellbeing. I was fortunate enough for Millard House to have space to take her as a permanent resident. Since going there my mum has flourished with their care. She does activities like art and crafts which she has never done in her life, she has fantastic social interaction with the staff and residents and whenever I see photos and videos of her on Facebook her face radiates happiness. The greatest thing to see is her dancing as she has always loved that. During the Covid lockdown, Mum was always fretful and sad at home but now she always tells us how happy she is. Her Alzheimer’s has not changed but her quality of life has improved 100%. The staff have looked after her personal care and hygiene, which was another thing I could not get her to do at home, but now she looks fresh as a daisy. The food is amazing as well and Mum looks a picture of health.

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Review from John C (Son of Resident) published on 9 March 2021 Submitted via Postal Card
Overall Experience

I moved my mother to Millard House from a care home in another area. The change in her is amazing, after a couple of days. The staff are amazing.

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Review from S M (Resident / Service User) published on 18 January 2021 Submitted via Postal Card
Overall Experience

Being here for four years and class it as my home. I am very settled and contented.

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Review from A F (Son of Resident) published on 14 January 2021 Submitted via Postal Card
Overall Experience

I am very pleased when my mother was looked after at Millard House. The staff are truly amazing and providing a high standard of care. The management was handling the situation effectively concerning Covid-19. Thank you all for what you have done for my Mother.

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Review from A S (Friend of Resident) published on 8 January 2021 Submitted via Postal Card
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Very helpful and kind.

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Review from T F (Daughter-in-law of Resident) published on 18 December 2020 Submitted via Postal Card
Overall Experience

Dad has been a resident for over 5-years, and in that time, we have seen many changes with staff, management and ownership. At the time of this review, we are in a worldwide pandemic, a challenging time for us all. The management and staff have worked under great pressure, and it is at times like this that people show their true worth.

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Review from C W (Daughter of Resident) published on 10 December 2020 Submitted via Postal Card
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Our father was placed in Millard House in late September 2020. He was welcomed with open arms, and our experience with Millard House staff in the last 2-months has been absolutely brilliant. Extremely kind, caring, friendly staff who have time to listen not only to us but to my father as well. He has been through an extremely hard time in the last 4-years, but the amazing staff look after him so well and have bought our Dad back to smiling, laughing and joking again. He says he is so happy there and would not return to his home. A massive thank you to everyone for making our Dad happy.

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Review from Terence R (Son of Resident) published on 2 December 2020 Submitted via Website
Overall Experience
Millard House is a truly lovely residence, with a relaxing outlook set in very pleasant surroundings. The staff I have had the pleasure to deal with are all exceptional, taking pride in their work and showing how much they care. Residents are treated with respect and understanding, and in my experience, extra effort is made to accommodate any special requirements both of the residents themselves and their families.
Special mention must go to the lady in the office and the deputy manager. I have personally been impressed with their efforts and dedication in dealing with Dad, who can need extra attention at times. The staff have gone out of their way to make Dad comfortable, to ensure he enjoys his new surroundings, and more generally to make his whole experience as enjoyable as possible.

I am happy to recommend Millard House, and thank everybody for their kindness generally and the care they provide for Dad.

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Review from David P (Son of Resident) published on 20 November 2020 Submitted via Postal Card
Overall Experience

In reference to Millard House, from my experience, dealing and visiting over the last 9-years have only been positive. Many changes have been made to the home, to make it more friendly for the residents. Staff have always been courteous and caring. Management could have better stability in regards to consistency as many have come and gone.

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Review from Barbara D (Sister of Resident) published on 17 August 2020 Submitted via Postal Card
Overall Experience

Sadly my sister passed away on 7th April. Both my daughter and I asked at least 7 times if my sister's possessions were ready for me to collect and the answer was no. I was eventually told that the senior female manager had had them destroyed. I was absolutely distraught. I made a formal complaint against her to the owner by letter. I received a letter back 3 weeks later with no explanation. I then asked for a meeting. That was also a waste of time. They were blaming staff and did not give me a reason so I passed my complaint on to the Care Quality Commission. I cannot praise the care staff, cleaners and kitchen staff enough.

Reply from Rahul Jagota, Director at Millard House

Dear Barbara D, as per our correspondence by letter, within our meeting and our recent conversation too, we can only reiterate our sincerest apology.

We have looked into the issue a few times, and clearly a mistake was made by a member of staff, but under no instructions of management. During...  

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Review from K N (Brother of Resident) published on 30 July 2020 Submitted via Postal Card
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Whole set-up very impressive.

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Review from H G (Sister-in-law of Resident) published on 16 July 2020 Submitted via Postal Card
Overall Experience

Very happy with the care provided to a member of my family. Recent months have been challenging with the Covid crisis and staff have been very good.

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Review from Linda H (Daughter of Resident) published on 15 July 2020 Submitted via Postal Card
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My mother has been at Millard house since January 3rd 2020. She has been shown nothing but kindness and care. When Mum has been feeling unwell or they are concerned about her health, they have contacted the local doctor. My only criticism is that a doctor has not been to see my mother in person since she has been at the home - if the doctor had listened to us, her family, she would not have gone to hospital.

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Review from D M (Son of Resident) published on 14 July 2020 Submitted via Postal Card
Overall Experience

Our mother's care and needs have rarely been in doubt and she is well looked after at Millard House. The staff and management do an excellent job.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 March 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Awards / Recognitions (1)

  • 03 Dec 2025Recipient: Millard House

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