Millard House

364 Church Street, Bocking, Braintree CM7 5LL
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9.8 82 Reviews
  • Millard House, Braintree
Millard House is a friendly and caring family run home for older people in Bocking, Braintree. They are proud to be a Gold Standards Accredited Purpose Built Care Home with a CQC 'Good' Rating (July 2018).

Millard House is beautifully refurbished, has CCTV for peace of mind & is set within charming garden areas which includes a new area for children.

The home's friendly team of fully trained staff strive to ensure residents' rights, choices and care needs are met with dignity and respect and to the highest possible standard. Chefs offer a choice of fresh homemade meals, desserts and cakes for all dietary needs.

Millard House's activity coordinator maintains a varied activity programme to ensure everyone is kept socially and mentally active throughout the day, the home also enjoys visits from entertainers and shows on a regular basis.

The home offers day care services with a full range of activities and have close links with community organisations and school groups and works closely with GP's, district nurses and other professionals to ensure the wellbeing of residents.

Residents can enjoy the home's large gardens which are wheelchair accessible and user friendly with a courtyard area containing raised flower beds.
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Care Provided by Millard House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1250

Fees will be assessed on Needs

These prices are only a guideline, please contact Millard House to find out the exact price for your requirements.

Contact Millard House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Millard House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Konrad Ludkowski (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Millard House has open visiting hours, main meals are served at 12.45 and 16.45

Parking

  • Parking spaces at the main entrance and additional parking to the rear of the building

Millard House Reviews (82)

9.8

Millard House has a Review Score of 9.8 (9.787) out of 10, based on 25 reviews in the last 2 years.
Over all time Millard House has 82 reviews.

Overall Experience
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Review from Trina W (Regular Volunteer) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I volunteer every week at Millard House Care Home, where I spend time with residents creating artwork. These sessions are a wonderful opportunity for residents to express themselves creatively and enjoy meaningful interaction.
The staff at the care home foster a warm and friendly environment. Residents
are extremely well cared for, and it is clear that they are happy and treated very well.
The residents genuinely enjoy working on art projects. They are often eager to chat, sharing stories and conversation while participating in the activities.
Reply from Konrad Ludkowski, Registered Manager at Millard HouseThank you for excellent review. We really do appreciate your volunteering work. Resident look forward to you and your team to come in.
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Review from June R (Daughter of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum lived quite independently until a fall took her into hospital, from there she was transfered to Millard house as she was unable to go home.
Millard house has been excellent from the very begining communicating with me when ever there was a reason for them to contact a doctor.
My mum took a little
while to recuperate from being in hospital but then she started to interact with people and she is now really happy there. There are activities organised daily for residents to join in if the wish to.
The staff at Millard house are always considerate, treat every one with dignity and as individuals, knowing all residents individual needs and preferences.
All staff are friendly and helpful at all times. The carers are always willing to answer any questions that I might have. Nothing seems to be too much trouble for them.
Millard house feels like home from home always welcome.
I would definitely recommend Millard house.
Reply from Konrad Ludkowski, Registered Manager at Millard HouseThank you so much for your kind review. It is a real pleasure to look after your family member. Your support means a lot to us, and we truly appreciate your lovely words.
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Review from S G (Daughter of Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am thoroughly impressed with the care my mum receives at Millard House. The staff are professional, genuinely compassionate and attentive. They take the time to understand each residents needs and preferences, ensuring everyone feels comfortable and happy. The kindness and respect by every team member
truly stands out. Most importantly my mum is thriving here which brings me immense peace of mind knowing she is in such good hands and very happy. I highly recommend Millard House for anyone seeking a nurturing and supportive environment for their loved ones.
Reply from Konrad Ludkowski, Registered Manager at Millard HouseThank you so much for your very positive feedback about Millard House. Your kind words mean a lot to the whole team.
It is a real honour and privilege to look after your Mum
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Review from J J (Daughter-in-law of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Millar House - our family member came to Millard in spring 2022. She was initially there for respite but the kindness and care she received she decided to stay. Since then the home, all its staff here provided excellent support and caring giving. She has dementia she is understood by all the carers
so they manage all her care with great patience and understanding.
Reply from Konrad Ludkowski, Registered Manager at Millard HouseThank you so much for your kind words and for taking the time to leave us a review. It is an absolute honour and privilege to look after your family member, and we truly appreciate the trust you place in our team. Your support means a great deal to all of us.
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Review from Debbie D (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Recently the Carehome where my dad lives celebrated 60 years being in a Carehome family and friends have been invited to the special occasion we were welcomed with drinks and we had entertainment where we all engaged with singing and dancing. It was a wonderful experience and a pleasure to be able to
take part in this celebration. my dad's face was a picture. He really enjoyed the day. We were all treated to a wonderful buffet. It's just one big happy family at Millard Carehome I am so pleased my dad is happy and calls It his home. All the staff from cleaners to management make this place so special so loving and caring what more could
you want?
Reply from Konrad Ludkowski, Registered Manager at Millard HouseThank you so much for your very positive feedback about our 60th Celebration Party. Your kind words mean a lot to the whole team.
It is a real honour and privilege to look after your father, and we're truly grateful for your ongoing support. Thank you again for taking the time to share your experience on carehome.co.uk
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Review from Alan T (Husband of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I remain impressed and so grateful for the compassionate and professional care my wife who has dementia is currently receiving at the home. The level of attention and quality of care provided by the team is exceptional. The communication is clear and someone is always on hand to give an update on my
wife's condition. I can visit any time and am always welcomed by members of staff who are unfailingly kind.
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Review from Lynn M (Daughter of Resident) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepmother moved in 2 weeks ago from another care home and has cheered up! The staff are consistently so kind and caring and look after her very well. They really do have her best interests at the centre of what they do. Thanks to all at Millard home!
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Review from Simon C (Son of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has received excellent care from all the staff at Millard House.
She has settled into the home and they understand the problems associated with dementia. The only issue we have experienced is some small items of clothes have been mislaid perhaps due to identity tags coming off. I would highly
recommend Millard House to others who need a caring and safe environment. Thank you very much.
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Review from S M (Granddaughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Grandma has now reached 3 months at Millard House. The minute I met with Cora to look around I knew this was the place for her. Having been very independent up until a bout of falls we were sad the time had come that we could no longer safely care for her at home. But Millard house has continued to
support both Grandma and Us with the transition.
The attention to detail of the staff is incredible and on the odd occasion there has been a concern it has been dealt with promptly and professionally.
Selina, Amanda, Cora, Annie (I am really rubbish with names and am sorry to miss so many of you out) but you have all been wonderful and accommodating with your care and support.
If you are looking for a home from home atmosphere with kind, caring and dedicated staff who listen to and act upon any concerns then Millard house is the place.
Thank you all again x
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Review from K C (Friend of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a difficult decision to put my friend into a care home but the staff of Millard House are so caring towards her that I am glad we chose Millard House. I am kept updated on all medical matters. The home is very clean and tidy.
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Review from E C (Daughter of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at Millard for a period of respite care. As she had not lived in a care home before, she was apprehensive about what it would be like. However, from the moment we arrived staff were welcoming and friendly. By the time I popped in to visit her after a week she could not speak highly
enough of how she was being well looked after, saying staff were so kind and helpful. She also loved the food! As her daughter it was so reassuring to see how well she had settled in and seemed content.
Staff were always welcoming and provided updates when I visited. If I had a question it was dealt with and nothing ever seemed too much trouble. The home itself is bright with a range of lounge areas. Everywhere always looked clean and tidy.
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Review from C R (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with service provided and communication is excellent. Its such a relief to know mum is looked after so well. I have experienced hospital care and home Carers on more than a few occasions but the service and staff at Millard House have exceeded everything experienced prior to mum becoming
a resident. I can only thank you from the bottom of our hearst for the care provided and giving us our lives back.
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Review from D K (Son of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is clean and welcoming. I found the staff to be kind and helpful. They work hard to care for mother who has dementia. Every effort is made to keep the residents stimulated with projects and entertainment. I and my wife are very pleased with home.
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Review from C K (Son of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the atmosphere light + airy and welcoming, the staff are friendly and keen to assist. My mother’s physical and emotional State has improved greatly even though her dementia continues to deteriorate. She loves the music afternoons and she is keen to join in the singing. I am very pleased
with the way the home is caring for her and would recommend this home to my friends who may need a place for any of their relatives.
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Review from E K (Daughter-in-law of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Millard House to be welcoming and reassuring for both residents, and family. I have been comforted, by the kindness and concern of the staff that I have met. The home itself is light, airy, and clean. There is a chance most days to join in activities, the musical events always well received.
The food too is good, with regular drinks and snacks between meals.
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Review from S W (Daughter of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful carers who treat my mum with so much care and dignity. Always open to listen to any concerns I may have and do their best to support me. One member of staff in particular has been a wonderful addition with so many more themed days and activities. Thank you.
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Review from M A (Son of Resident) published on 6 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum entered Millard House after a spell of respite care revealed that her needs required a move to residential care. On arrival, the staff were very attentive and her admittance was very smooth. Because of Mum's dementia diagnosis, she struggled in the first week but the staff assisted her every
step of the way, ensured her medication was administered and generally made her feel safe and cared for. We feel we have found a suitable care home to accommodate Mum's needs. The home is welcoming and clean, well staffed and comfortable.
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Review from L G (Daughter of Resident) published on 11 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has recently moved to Millard House after a lengthy stay in hospital and elsewhere. After a difficult start, she has started to settle in and that is due to the care and understanding of all the staff there. They have taken the time to get to know my mum and have supported me and my family at
a difficult time. Millard House is very welcoming and spotlessly clean. There are lots of activities for the residents and family and friends are always included. This is a lovely home and I'm sure my mum will thrive here. Thank you.
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Review from K L (Daughter of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has been well looked after. He has been awake and alert throughout the day which is an improvement from when he is at home. He did not want to leave his room but staff regularly checked in on him and made sure he was okay. We would look to use again if needed.
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Review from Tracy T (Goddaughter of Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing staff - always helpful, happy and caring. Cleaning staff do a superb job. Admin always helpful and pleasant. The home assures me peace of mind that my aunt is cared for and safe.
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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Millard House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.787 for Millard House is calculated as follows: ( (233 Excellents x 5) + (63 Goods x 4) ) ÷ 296 Ratings = 4.787
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Millard House is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Millard House

What types of Care is Millard House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Millard House have?

There are 41 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Millard House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Millard House to the centre of Braintree?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Millard House to verify any information. View our terms and conditions. Millard House has an Enhanced Service - more info.