Millard House

364 Church Street, Bocking, Braintree CM7 5LL

Millard House is a friendly and caring family run home for older people.

The home's friendly team of fully trained staff strive to ensure residents rights, choices and care needs are met with dignity and respect and to the highest possible standard. Chefs offer a choice of fresh homemade meals, desserts and cakes for all dietary needs.

Millard House's activity coordinator maintains a varied activity programme to ensure everyone is kept socially and mentally active throughout the day, the home also enjoys visits from entertainers and shows on a regular basis.

The home offers daycare services with a full range of activities and have close links with community organisations and school groups and works closely with GP's, district nurses and other professionals to ensure the wellbeing of residents.

Residents can enjoy the home's large gardens which are wheelchair accessible and user friendly with a courtyard area containing raised flower beds.

Group: Care Fulfillment Ltd

Person in charge: Marilyn McIlvaney (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Admission Information: community, social services and private. Ages 65+.

Languages Spoken by Staff (other than English): Filipino, Spanish; Castilian, Portuguese

Single Rooms: 41

Shared Rooms: 1

Rooms with ensuite WC: 0

Weekly Charges Guide: Personal Care Single £600 – £700 , Personal Care Shared (per person) £600 – £700 (These prices are only a guideline, please contact Millard House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Directions:

Located in the village of Bocking, Braintree CM7 5LL

Visiting:

Millard House has open visiting hours, main meals are served at 12.45 and 16.45

Parking:

Parking spaces are at the main entrance and additional parking to the rear of the building

Latest Care Quality Commission* Report on Millard House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.8 (maximum of 10) for Millard House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Millard House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.727 for Millard House is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) ) ÷ 11 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.116 Points relating to the number of positive Reviews for Millard House is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.6 Target = 0.116

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.8 Millard House has a Review Score of 7.8 (7.843) from 1 Reviews


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Millard House?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Millard House

  • Granddaughter of Resident/Service User
    1

All the staff at Millard House are amazing. They take time to ensure all residents are cared for in the best possible way, and always greet visitors and answer any questions relating to our loved ones. The staff do a fantastic job, which I’m sure can sometimes be quite challenging.
I admire the patience and commitment of all staff at Millard House and am pleased to be able to praise their hard work.

How likely would you be to recommend Millard House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

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Bed Vacancies

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Care Home Idol 2016

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