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Millard House

364 Church Street, Bocking, Braintree, Essex CM7 5LL
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Millard House has become my father-in-law's homeChristian B(Son-in-law of Resident/Service User)
Millard House, Braintree
we could not have asked for a caring environment for our mum.C W(Daughter of Resident/Service User)
Millard House, Braintree
All the staff at Millard House are amazing.Vicky S(Granddaughter of Resident/Service User)
Millard House, Braintree

Millard House is a friendly and caring family run home for older people in Bocking, Braintree. They are proud to be a Gold Standards Accredited Purpose Built Care Home with a CQC 'Good' Rating (July 2018).

Millard House is beautifully refurbished, has CCTV for peace of mind & is set within charming garden areas which includes a new area for children.

The home's friendly team of fully trained staff strive to ensure...  

Care Provided by Millard House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,250
Residential Dementia CareFrom £1,250From £1,250

Fees will be assessed on Needs

Contact Millard House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Konrad Ludkowski (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (5)

Visiting

  • Millard House has open visiting hours, main meals are served at 12.45 and 16.45

Parking

  • Parking spaces at the main entrance and additional parking to the rear of the building

Millard House Reviews (86)

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9.8

Millard House has a Review Score of 9.8 (9.839) out of 10, based on 23 reviews in the last 2 years. Over all time Millard House has 86 reviews.

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Showing 86 reviews matching selected criteria
Review from S W (Daughter of Resident) published on 21 March 2025 Submitted via Postal Card
Overall Experience

Wonderful carers who treat my mum with so much care and dignity. Always open to listen to any concerns I may have and do their best to support me. One member of staff in particular has been a wonderful addition with so many more themed days and activities. Thank you.

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Review from M A (Son of Resident) published on 6 February 2025 Submitted via Postal Card
Overall Experience

My mum entered Millard House after a spell of respite care revealed that her needs required a move to residential care. On arrival, the staff were very attentive and her admittance was very smooth. Because of Mum's dementia diagnosis, she struggled in the first week but the staff assisted her every step of the way, ensured her medication was administered and generally made her feel safe and cared for. We feel we have found a suitable care home to accommodate Mum's needs. The home is welcoming and clean, well staffed and comfortable.

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Review from L G (Daughter of Resident) published on 11 September 2024 Submitted via Postal Card
Overall Experience

My mum has recently moved to Millard House after a lengthy stay in hospital and elsewhere. After a difficult start, she has started to settle in and that is due to the care and understanding of all the staff there. They have taken the time to get to know my mum and have supported me and my family at a difficult time. Millard House is very welcoming and spotlessly clean. There are lots of activities for the residents and family and friends are always included. This is a lovely home and I'm sure my mum will thrive here. Thank you.

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Review from K L (Daughter of Resident) published on 31 July 2024 Submitted via Postal Card
Overall Experience

Dad has been well looked after. He has been awake and alert throughout the day which is an improvement from when he is at home. He did not want to leave his room but staff regularly checked in on him and made sure he was okay. We would look to use again if needed.

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Review from Tracy T (Goddaughter of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience

Amazing staff - always helpful, happy and caring. Cleaning staff do a superb job. Admin always helpful and pleasant. The home assures me peace of mind that my aunt is cared for and safe.

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Review from L W (Daughter of Resident) published on 10 May 2024 Submitted via Postal Card
Overall Experience

All the staff and management are lovely, friendly, caring and professional. My only worry is that there are not enough staff for the number of residents, the staff always seem under pressure.

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Review from Julie E (Daughter of Resident) published on 3 May 2024 Submitted via Postal Card
Overall Experience

We are very happy with all the staff who take every care of Mum's needs and welfare. There is an excellent atmosphere, which is reflected in both the staff and residents. It is always clean and well-kept. Mum is very happy to be here.

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Review from Andrew M (Son of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience
Mum has been a resident now for over a year and is looked after and cared for and always enjoyed her time at Millard House. All staff are excellent and always there for her.
Millard's is clean and is always engaged with all residents.

We, as a family, are so happy that Mum is safe and happy at Millard's.

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Review from Ann H (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

There are no words to describe the care of this wonderful care home. After several weeks in hospital my mum of 94 was taken back to the only home she knows now. The aftercare on her return as always has been excellent. The support, care and love are just amazing from the manager to every member of staff who works there.

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Review from Julian C (Son of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

I can't thank or praise the staff of Millard House enough. They have settled my mum in, made her feel welcome and provided an outstanding level of care. The information and engagement with families is perfect. Thank you for all you do.

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Review from S H (Son of Resident) published on 18 March 2024 Submitted via Postal Card
Overall Experience

The care my dad has received is second to none. All the staff, cleaners, carers and management have treated my dad and my family so well. Thank you all so much.

Reply from Mishell Perez, Home Manager at Millard House

Thank you so much for you kind words and appreciation.

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Review from W D (Son of Resident) published on 18 March 2024 Submitted via Postal Card
Overall Experience
Mom was put into respite care while I was on holiday. The staff have taken care of her exceptionally well.
She never has a problem in coming here. If I need a place for her to stay, I will not hesitate to request a place at Millard House.

Thank you all.

Reply from Mishell Perez, Home Manager at Millard House

We are very grateful for your positive feedback and appreciation.

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Review from L O (Wife of Resident) published on 22 November 2023 Submitted via Postal Card
Overall Experience
Millard House is a very warm and welcoming residence. Residents are treated with care and dignity. Less able residents are assisted by members of the care team in a supportive and caring way. Management and team are professional and work well together.

Food and drink are of a very acceptable quality. The atmosphere is one of peace and calm. Activities are catered to all needs and occur on a daily basis. A very nice care home.

Reply from Mishell perez, Home manager at Millard House

We are grateful for your positive feedback and truly appreciate that you feel at home at Millard House, thank you.

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Review from Joanne W (Daughter-in-law of Resident) published on 16 October 2023 Submitted via Postal Card
Overall Experience
My mother-in-law has been in Millard House for just over 2 years.
The staff are always lovely with her, they are caring, compassionate, and super friendly. Nothing is too much trouble at all.
It doesn't matter what time of day we turn up; she always looks clean and well dressed and her lovely room is always immaculate!
They provide good entertainment and activities throughout the week, which she enjoys, especially the singers!
Millard House has a homely feel that's always very clean and nicely furnished.

We always have a warm welcome on arrival and always leave in the knowledge that she is content and well cared for. Thank you, Millard House.

Reply from Mishell perez, Home Manager at Millard House

Your kind words and recognition of our efforts are greatly appreciated. This serves as a significant source of motivation and encouragement for all the team members involved.

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Review from K A (Son of Resident) published on 9 October 2023 Submitted via Postal Card
Overall Experience
Overall experience - good.

Only real complaint - is not being allowed to go outside without supervision.

Reply from Mishell perez, Home Manager at Millard House

We appreciate the time and effort you took to write such good feedback.

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Review from Barbara P (Sister of Resident) published on 9 October 2023 Submitted via Postal Card
Overall Experience
Our brother has been a resident for about two months, and we cannot fault the care he has received and the dedication and kindness of all the staff.
Cleanliness is second to none - everywhere is immaculate.

Management and staff always keep us informed of any issues or requirements.

Reply from Mishell perez, Home Manager at Millard House

We are glad for the positive review - again, thank you so much.

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Review from K H (Daughter of Resident) published on 27 September 2023 Submitted via Postal Card
Overall Experience
My mum was here for respite after an operation. The staff are absolutely amazing, so caring and kind. So much for them to do. Food out of this world.

Brilliant. 100%.

Reply from Mishell Perez, Home Manager at Millard House

Thank you so much for the wonderful feedback, much appreciated.

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Review from Luke B (Son of Resident) published on 4 September 2023 Submitted via Postal Card
Overall Experience

A very clean and comfortable care home. It has lovely gardens but not used much. Staff are very friendly and good at their work.

Reply from Mishell Perez, Home Manager at Millard House

Thank you so much for writing this review! We appreciate the feedback.

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Review from Elizabeth W (Friend of Resident) published on 4 September 2023 Submitted via Postal Card
Overall Experience
Clean, well cared fro and staff caring and attentive. Food good and plentiful. Nice clean bright bedrooms and my friend is happy with it. The only downside is when needing help the response is sometimes slow, which I do understand is difficult when you have so many to care for.

Would recommend Millard House to anyone.

Reply from Mishell Perez, HomeManager at Millard House

Thank you so much for this review; we have discussed your concern and have reinstated the right support required for your loved one. We are pleased you would recommend our services.

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Review from G P (Son of Resident) published on 4 September 2023 Submitted via Postal Card
Overall Experience
Couldn't ask for better care for my father.

Very happy with the home, and all the staff are so friendly and helpful.

Reply from Mishell Perez, Home Manager at Millard House

Thank you for taking the time to submit this review; we are delighted that you are satisfied with our service.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 March 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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Awards / Recognitions (1)

  • 03 Dec 2025Recipient: Millard House

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