Southminster Residential Home

Station Road, Southminster CM0 7EW
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9.9 54 Reviews
  • Southminster Residential Home, Southminster
Southminster Residential Home is an imposing country house of architectural importance. It is a Grade ll listed building with attractive gardens and the home is registered for 40 residents.

Southminster Residential Home has a choice of 24 single en-suite bedrooms and 8 double rooms. The home has 2 lounges, 2 dining rooms and various other communal facilities for the care of the residents. The directors have got many years of experience within the care industry and manage other care homes in Essex too.

A team of dedicated staff provide care 24 hours a day to ensure service users live in comfort and safety. The home manager who is a registered nurse level 2 and the deputy, have between them many years of experience in care for the elderly, with a good depth of knowledge.

They are committed, extremely well motivated and continually strive to improve the level of services provided.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please ring to enquire regarding prices we do take social services clients.

Good to Know

Person in charge

  • Liz Wynn (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (8)

Southminster Residential Home Reviews (54)

Total of 54, showing 1-20
9.9

Southminster Residential Home has a Review Score of 9.9 (9.888) out of 10, based on 18 reviews in the last 2 years. Over all time Southminster Residential Home has 54 reviews.

Overall Experience

  • 41
  • 13
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Date Published

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Review from Kevin S (Son of Resident) published on 17 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a fall and was advised to go on urgent respite care, this was quite late in the day and after contacting the manager my mum was assessed and a room ready for her within the hour. The staff have been great and we are so happy with the care my mum is receiving whilst on her stay.

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Review from P C (Daughter of Resident) published on 11 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The excellent, caring staff at the Southminster Residential Home not only provide care to my mother, but also support to myself as I make visits from abroad every few months. I have never observed anything but kindness from each staff member to the residents.
My elderly mother is in the best possible
place for her final years, and I am grateful that I do not have to worry about her wellbeing while I am so far away.
My thanks to all the staff - you are the best!

Reply from Elizabeth Wynn, Home manager at Southminster Residential Home

Looking after your mother is an absolute pleasure and she loves your visits so much

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Review from Nicola A (Daughter of Resident) published on 24 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would like to thank all staff and Manager for their superb care for my Father.
They made his last months of his life comfortable and went above and beyond in all aspects of care.
Such a lovely warm home.
Thankyou once again.

Reply from Elizabeth Wynn, Home manager at Southminster Residential Home

Looking after you father was a pleasure and supporting you as a family thank you so much for a wonderful review

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Review from D B (Son-in-law of Resident) published on 27 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately my mother-in-law had got to the stage ,that we needed a care home quick . With no support from the hospital we contacted the manager at Southminster residential care. Although late she accepted the call and attended the next day at our mother's home for an assessment . . Within 3 hours
she had arranged a room for her . On arrival everything was done ,so efficiently ,we were met by a number of staff all so friendly and professional. Everything was thoroughly explained about the care she would receive and our views were fully considered . Once mum was settled we were constantly checked on and asked if we had any thing we needed to know . We left knowing mum was safe and was going to be looked after ,so good exactly what was needed , we needed help and got it thankyou

Reply from Elizabeth Wynn, Home manager at Southminster Residential Home

I am so happy that we could help you, and that mum has settled so well thank you for such a lovely review

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Review from Tony N (Son of Resident) published on 19 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father are both in Southminster care home and both are very happy with the care that they receive and I to am pleased with the loving care all staff give to all the residents there, they are part of the family and made to feel that way. All the staff are well trained and always ready for
anything, I'm so reassured when leaving them after a visit.
The manager and her team keep me updated (phone or email) on anything I may need to know or they need to know, I feel part of there team too. Entertainment in all aspects is always going on from game's singers to visitors bringing dogs flower shows, garden fates, the list is endless.

Reply from Elizabeth Wynn, Home manager at Southminster Residential Home

Thank you so much for your review Mum and Dad are so settled and happy

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Review from L P (Guardian of Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommend always gave me support and looking after my dear friend 100 percent thankuou southminster residential home for not only being there for myself when times have been a challenge but also for j keep up the great work

Reply from Elizabeth Wynn, Home manager at Southminster Residential Home

Thank you for such a lovely review we strive to support all our residents and families

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Review from Jane R (Daughter of Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Southminster Residential Home is an amazing place. So clean and the staff are compassionate and very patient.
My father spent the last 18 months of his life at the home and despite his dementia which meant that he was a real challenge for them, he was cared for with dignity and kindness.
I would
highly recommend them.

Reply from Elizabeth Wynn, Home manager at Southminster Residential Home

Ahh thank you for your review looking after your father was our pleasure

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Review from Jacqueline C (Daughter of Resident) published on 8 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was at Southminster Residential Home for just over a month until she passed away. I cannot fault the home. The staff and management were so caring, supportive and went over and above in all aspects of their work. The feel of the place is home from home, like an extended family. Many of the staff
have been there years, which speaks volumes. I am so pleased she was there for her final days. I would highly recommend.

Reply from Elizabeth Wynn, Home manager at Southminster Residential Home

Thank you for your review we were all so sad your Mum was with us for such a short period of time such a lovely lady. How blessed she was to have such an amazingly close family to support her right to the end.

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Review from Andrew S (Son of Resident) published on 11 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Southminster Residential Home provided my mother with the most professional, thoughtful, kind and greatest care during the last weeks of her life. We are so very grateful to them and appreciate their superb dedication to the people they are caring for as well as supporting their relatives. With greatest
thanks and appreciation.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you for this review, we are sorry she was only with us for a short period

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Review from D A (Son of Resident) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The end-of-life care my mother received was exceptional. The excellent staff would regularly check on my mother and monitor her food and fluid intake. They did everything to make my mother comfortable. Very friendly staff and, management were honest and upfront.

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Review from Ann B (Sister-in-law of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law spent the last three years of her life in the caring surrounds of Southminster Residential Home. We could not have chosen a better place for her.
The manager and all her staff are professional and friendly, providing a comfortable, family atmosphere within a safe and well-organised
environment. We cannot recommend the home too highly.
Many thanks.

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Review from A I (Son of Resident) published on 9 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad required respite care after hospital care following a fall at home, this being one of many in the last 5 months. A previous respite care period in a different care home helped enable a comparison to be made.
both care homes provided a safe clean environment and have/are looking after his needs.
Southminster excels in my view in so many ways, the home is spotlessly clean, the staff go above and beyond, Dad likes the environment and the food is excellent, it is just about as close to being in his own home as can be. Approaching the end of Dad's respite care period it looks like he will require permanent care and I have no hesitation in continuing this at Southminster.

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Review from Andrew J (Son of Resident) published on 4 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to Southminster Residential Care Home, my mother needed respite care quickly. They welcomed her at short notice without any issues and adapted to her needs quickly. The staff have been welcoming, accommodating and capable. The sense of relief in finding SRCH cannot be conveyed enough, I am
grateful to them at a time of crisis and need. The care home is set in very nice surroundings which help my mother relax quickly and I found their facilities to be good quality. Once again, thanks for the time my mother has been with you and should we need your services again then I will in touch. Respectfully.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you for taking the time to write a review. It was a pleasure looking after your Mother. We were sad to see her go but completely understand the need for her to be nearer her husband and yourself and wish her all the very best in her new home.

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Review from Will D (Son of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was a resident at the home for over seven years until she passed just after Christmas 2023. The quality of care she received from the dedicated staff under the manager's efficient management was first-class throughout her stay. The staff are consistently friendly, understanding and sympathetic,
ensuring Mother was as comfortable as possible throughout her long period of residence.
We are grateful to the manager and her staff, past and present, and are very happy to recommend this home to others.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Mum was a lovely lady and one of our longest residents here - we miss her.

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Review from Jackie B (Sister of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home with the most amazing staff that all get on so well.
All go above and beyond to give the best care for all the residents.
Spotlessly clean, has great food and an overwhelming sense of it being home for the residents.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you for such a lovely review. Looking after your sister is a pleasure but also makes us all realise how devastating the impact of dementia has on such young women and you as a family.

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Review from Joanne C (Daughter of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only just moved in, but already, she is happy, clean and well looked after. Doctor visits once a week, and you can always raise your concerns, and they will always be heard. The food and snacks are amazing. The staff are always there, and nothing is too much trouble.

Reply from t, Home Manager at Southminster Residential Home

Thank you, Joanne; Mum has settled in so well, and she is a pleasure to care for.

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Review from S R (Wife of Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband recently spent a week’s respite care in your establishment. During that time both his physical and mental needs were met with kindness, sympathy and understanding, and the very friendly and caring staff made his stay as comfortable and stress-free as possible. Although he suffers from dementia,
he remembers being with you and has told family members that he enjoyed his visit, and would be very happy to be with you again. Coming from my husband, that is high praise indeed! My very grateful thanks to you all.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you S for this review, your husband settled in so well, he loved the food and really enjoyed the activities.

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Review from John G (Son of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They have cared for my mother during her last 16 months of life. They have looked after her with caring and dignity. This extends to end-of-life care received recently, which they allowed me and my siblings free access. They have treated her with dignity and always attended to her needs. Cannot fault
the manager or administration in their running of the home.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you, John, for your review; it was a pleasure to care for your mother and for her to be part of our family at Southminster.
Dementia is such a cruel disease.

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Review from John N (Nephew of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, the staff have always made my aunt and myself very at ease in such a life-changing situation. The excellent review says how we feel about the kindness that has been shown. Very caring towards my aunt and myself at all times. A very calming environment. We could not wish for better care.
Thank you.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you, John, for such a positive review; it was a pleasure caring for your aunt.

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Review from Sue R (Daughter of Resident) published on 14 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father entered Southminster Residential Home for respite in August. Social workers, upon my return from holiday, decided that my father needed 24-hour care, rather than myself and care workers could give him in his own home. My experience of this home is of the highest standard; the care, time and
love that the care in this home was second to nine. My father, after being admitted to the hospital, asked for his final days to be spent here. The love and kindness will never be forgotten.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Sue, looking after your father was a total pleasure, and we were very sad when he sadly passed away - such a wonderful character he was.

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Current Review Score: 9.9 (9.888)

Overview of Review Score

The Review Score of 9.9 (9.888) out of 10 for Southminster Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.888 for Southminster Residential Home is calculated as follows: ( (182 Excellents x 5) + (23 Goods x 4) ) ÷ 205 Ratings = 4.888

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Southminster Residential Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

Meet the Team (0)

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Frequently Asked Questions about Southminster Residential Home

What types of Care is Southminster Residential Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Southminster Residential Home have?

There are 24 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Southminster Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Southminster Residential Home to the centre of Southminster?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southminster Residential Home to verify any information. View our terms and conditions. Southminster Residential Home has an Enhanced Service - more info.