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Southminster Residential Home

Station Road, Southminster, Essex CM0 7EW
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Southminster Residential Home, Southminster
Southminster Residential Home, Southminster
Southminster Residential Home, Southminster

Southminster Residential Home is an imposing country house of architectural importance. It is a Grade ll listed building with attractive gardens and the home is registered for 40 residents.

Southminster Residential Home has a choice of 24 single en-suite bedrooms and 8 double rooms. The home has 2 lounges, 2 dining rooms and various other communal facilities for the care of the residents. The directors have got many years of...  

Care Provided by Southminster Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,250
Residential Dementia CareFrom £1,250From £1,250

Please ring to enquire regarding prices we do take social services clients.

Contact Southminster Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Liz Wynn(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (8)

Southminster Residential Home Reviews (61)

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9.8

Southminster Residential Home has a Review Score of 9.8 (9.838) out of 10, based on 17 reviews in the last 2 years. Over all time Southminster Residential Home has 61 reviews.

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Showing 61 reviews matching selected criteria
Review from A B (Son of Resident) published on 29 September 2020 Submitted via Postal Card
Overall Experience
My parents are very well cared for, and all their needs are attended t0o.

I find the staff caring, kind and very helpful.

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Review from Paul W (Son of Resident) published on 1 September 2020 Submitted via Website
Overall Experience
My mother needed 24hr residential care following a period of hospitalization, and we were lucky that a vacancy was found for her at Southminster Residential Home.
Given the current Covid-19 situation, there probably could not have been a more difficult time for her need to happen.
The home has risen to the challenge with very carrying staff working under extreme conditions under the excellent leadership and management.
During these times it has only been possible to arrange a Garden or Window meeting with my mother.

Very pleased that my mother is safe and in the best place for her to be in at her time of life.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you so much for this lovely review yes it has been a very challenging time for all care homes.

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Review from Lisa K (Daughter of Resident) published on 29 June 2020 Submitted via Website
Overall Experience

The care given to my mum during her 15months stay was exemplary in every aspect. Her needs were very demanding of staff time and they always responded with patience and kindness. The staff team are skilled and they have such a positive attitude to what can be a very physically and mentally challenging role. They really get to know and spend time developing relationships with their residents, which meant that mum’s anxiety and fears were removed and she ended her days with dignity, comfortable and contented.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you so much for this lovely review, Mum will be missed she was such a character.

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Review from S N (Daughter of Resident) published on 5 June 2020 Submitted via Postal Card
Overall Experience
Friendly and helpful carers, easy to talk to day or night if there are any problems.

Management very approachable, makes the place a home from home.

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Review from Sean S (Son of Resident) published on 14 May 2020 Submitted via Website
Overall Experience

This residential home is very very good. It has a personal feel rather like that of family. The residents are treated like people which is refreshing to see. The home makes sure that there is full integration and the residents know they are part of the family. The home doesn't see the residents as numbers or things just to feed and get to bed, they treat them like your own mum and dad. The staff are warm and friendly and when you go in you don't feel like a visitor but a relative that's special. Well done, Southminster Residential Home.

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Review from Donna F (Daughter of Resident) published on 18 February 2020 Submitted via Website
Overall Experience

I moved my mum from another care home to Southminster Residential Home about 18 months ago, and I am glad I did. The team of carers that work there are a credit to both the home and to the profession. They regularly go above and beyond for their residents and genuinely care about their wellbeing. There is a morning and afternoon activities co-ordinator, a chef that makes varied and tasty food, and a welcoming homely environment. The home has an "open door" policy, so anyone can visit at any time, and there is always a member of management around. The manager and deputy work tirelessly and are proud of the improved CQC rating the home now has.

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Review from K W (Daughter of Resident) published on 17 February 2020 Submitted via Postal Card
Overall Experience

Always a warm welcome. Helpful, friendly and caring. All the staff are friendly, polite and always willing to help, advise and console if needed. This is a well run residential home in which my father is receiving very caring and dignified care. I go home knowing he is in the best place for him.

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Review from Geoffrey B (Nephew of Resident) published on 24 January 2020 Submitted via Website
Overall Experience
My Aunt, who has dementia, has been in Southminster Residential Home since July 2019, and we’ve always found the level of her care very good and the staff extremely caring, kind and professional.
When my Aunt went into the care home, she was very frail, confused and distressed, but within a few weeks in their care, she gained weight, became less confused and is now more calm and settled.
Living quite a distance from the home, we only manage to visit her about once a month, this is usually unannounced, yet we always find the care home very clean. My aunt receiving good attention and often activities going on, to entertain and stimulate the residents.
Often there’s a lovely aroma coming from the kitchen where the home-cooked meals are being prepared by the staff; there’s certainly a very good choice of food for the residents to choose and it always looks delicious.

Some redecoration is required as the buildings old, but it’s clean, well managed, and we’re more than happy with the care provided.

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Review from C H (Daughter of Resident) published on 17 January 2020 Submitted via Postal Card
Overall Experience
When we visited the care home for the first time we found a friendly family environment very welcoming. The ladies all had time to spend with each guest and were readily available to assist when necessary. Dad moved into this environment and being a quiet mand took some time to mix.

The ladies were encouraging and gradually he took part in the daily activities. I still visit in appreciation of the transition.

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Review from Kev C (Son-in-law of Resident) published on 27 November 2019 Submitted via Website
Overall Experience

We have our mother (and did have our father) in here. It’s an old building so it’s difficult to make it look smart but that’s way less important than the quality of care, which is impressive. The manager and the team all show a huge amount of respect and care for all in their care. There is always something going on for the residents and the communicative ones always say how happy and cared for they are. It’s important to note that the manager has her mother and mother-in-law there which shows how much trust she places in the care team when she’s not there.

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Review from Brian A (Husband of Resident) published on 31 October 2019 Submitted via Postal Card
Overall Experience

This residential home is great the care and treatment are next to none my wife has been in here for 3 years. I have no complaints the staff are great kind and most helpful if you want to know anything they will tell you or find out for you. The lady in charge is wonderful I would recommend this home to anyone.

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Review from Joanne S (Daughter of Resident) published on 24 October 2019 Submitted via Website
Overall Experience
I can not speak more highly of the staff and care my mum is receiving at the home “First Class”.
The home is warm and welcoming with a caring nature.

So glad we found this place.

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Review from Maria S (Daughter-in-law of Resident) published on 16 September 2019 Submitted via Website
Overall Experience

Very friendly home and superb meals all home-cooked. Wonderful to see staff sitting with residents eating their meals all together so nice.

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Review from Geoffrey L (Husband of Resident) published on 10 September 2019 Submitted via Website
Overall Experience
The care given to my wife, as she first had respite care then went on to receive full-time care, at this establishment was second to none.

All levels of staff were concerned, helpful, caring and compassionate to the main issue, the wellbeing, care, comfort and quality of life for my wife.

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Review from Peter C (Friend of Resident) published on 5 September 2019 Submitted via Website
Overall Experience
My close and dear friend of over 40 years spent the last 4 years of his life at the Southminster Residential Home. The manager and her staff are excellent in the uplifting and caring way they treat residents. I feel very heart warmed by the care and attention given to my friend. I'm profoundly grateful, when for example, some months ago my friend was very unwell the staff so caringly looked after him and enabled him to recover. There aren't words enough to say how much I appreciate the care given to my friend. On two occasions, I spent some considerable time with my friend and felt that at all times, the staff treated residents with uplifting care and consideration. The staff do care very much about the residents.

I wish to offer the deepest and profound thanks to the manager and all her staff.

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Review from Michael C (Son of Resident) published on 12 August 2019 Submitted via Website
Overall Experience
My 97 year old mother has been here now for over two years after a fall at home and breaking her hip.
She has dementia issues and has differing mood swings so you never know what to expect from her when you visit her, which I do on a weekly basis.
This care home was known to us due to my father in law being there some 12 years ago. My wife who is a retired nurse and spent many years working in mental health care chose this home over 3 others that we had checked out after being very impressed by the overall standards that she saw on her visit.
The home today still has many staff from when my father in law was there. They work extremely hard ensuring that the residents are well cared for and with a smile.
The meals there are first class, I have had lunch on a few occasions and it's all fresh produce even down to meat from a local butcher.

To conclude, I'm more than happy with the care and love and attention my mother receives in her final years of her amazing life.

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Review from Tim S (Son of Resident) published on 7 August 2019 Submitted via Website
Overall Experience
This care home is obviously centred on the provision of exceptional care for residents and the staff are attentive to their needs.
The care given is high quality and the ethos of the provider is one of inclusion and communication to ascertain wellbeing and needs: physical and emotional.
Activities are arranged to engage, entertain and motivate the residents.
The atmosphere in the home is one of activity and it has an airiness and freshness about it.
The food is good and wholesome and dietary needs are individually designed to the individual.
The resident's rooms are clean and fresh with tasteful decoration.
If any concerns arise they are dealt with quickly.

Unsurprisingly, CQC has rated the home as good in all categories.

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Review from Jane D (Daughter of Resident) published on 9 July 2019 Submitted via Website
Overall Experience
I would recommend Southminster to anyone looking for a friendly home-from-home. Southminster has a lovely relaxing atmosphere and very friendly staff, who all put my Mum at ease as soon as she arrived. Mum was very distressed, confused and unhappy, but within a week was smiling, putting on weight and had formed new friendships with staff and other residents.

Had I or my sister lived within an hour's drive of Southminster, we would have been very happy for Mum to stay there indefinitely. The food is excellent and plentiful, the home clean and fresh. Mum enjoyed the organised activities and the opportunity to sit in the garden on warm days. I was also made to feel very welcome whenever I visited and enjoyed an excellent Sunday dinner with Mum. The Southminster staff are very thoughtful and fit in as much as they can with their residents' personal preferences. We were very sad to leave Southminster. A big thank you to all the staff for caring for Mum so well.

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Review from Harriet B (Daughter of Resident) published on 17 September 2018 Submitted via Website
Overall Experience

I am so pleased that we decided on Southminster for my mother. She had complex needs and was deteriorating when she arrived. At Southminster, they were able to address those needs and help her to cope with the challenges of her condition. She made good friends among the staff and felt that she was part of a big family. She had a light, airy room with windows that allowed her to see outside even when she was confined to bed. As she became very unwell and I needed to spend a lot more time with her, I was made to feel very welcome and nothing was too much trouble to support me. The manager and staff were very keen to make sure I was eating and I had lunch there many times. All the meals were very good, home cooked and plentiful. The only downside was the distance from home but I was happy to driver further in order for Mother to be at the right place. I can't fault the care that was given to her, and especially the sensitivity and professionalism at the very end.

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Review from T M (Sister-in-law of Resident) published on 30 August 2018 Submitted via Website
Overall Experience
Our relative has been in the home since 2013 and we have always found the staff acting in a professional manner with the welfare of the residents always as priority.
All care given with respect to the resident and we feel very happy in how our relative is looked after. One can go away for a break knowing that the family member is in very good hands. We are kept informed of any changes in circumstances and how the change is being dealt with.

Staff always very happy and welcoming to both residents and visitors and one can visit at any time without previous notifying the office.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 March 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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