Southminster Residential Home

Station Road, Southminster CM0 7EW
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9.9 54 Reviews
  • Southminster Residential Home, Southminster
Southminster Residential Home is an imposing country house of architectural importance. It is a Grade ll listed building with attractive gardens and the home is registered for 40 residents.

Southminster Residential Home has a choice of 24 single en-suite bedrooms and 8 double rooms. The home has 2 lounges, 2 dining rooms and various other communal facilities for the care of the residents. The directors have got many years of experience within the care industry and manage other care homes in Essex too.

A team of dedicated staff provide care 24 hours a day to ensure service users live in comfort and safety. The home manager who is a registered nurse level 2 and the deputy, have between them many years of experience in care for the elderly, with a good depth of knowledge.

They are committed, extremely well motivated and continually strive to improve the level of services provided.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please ring to enquire regarding prices we do take social services clients.

Good to Know

Person in charge

  • Liz Wynn (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (8)

Southminster Residential Home Reviews (54)

9.9

Southminster Residential Home has a Review Score of 9.9 (9.897) out of 10, based on 17 reviews in the last 2 years.
Over all time Southminster Residential Home has 54 reviews.

Overall Experience
  • 41
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Date Published
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Reviewer Connection to Southminster Residential Home
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Total of 54, showing 41-54
Review from Geoffrey B (Nephew of Resident) published on 24 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Aunt, who has dementia, has been in Southminster Residential Home since July 2019, and we’ve always found the level of her care very good and the staff extremely caring, kind and professional.
When my Aunt went into the care home, she was very frail, confused and distressed, but within a few weeks
in their care, she gained weight, became less confused and is now more calm and settled.
Living quite a distance from the home, we only manage to visit her about once a month, this is usually unannounced, yet we always find the care home very clean. My aunt receiving good attention and often activities going on, to entertain and stimulate the residents.
Often there’s a lovely aroma coming from the kitchen where the home-cooked meals are being prepared by the staff; there’s certainly a very good choice of food for the residents to choose and it always looks delicious.
Some redecoration is required as the buildings old, but it’s clean, well managed, and we’re more than happy with the care provided.
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Review from C H (Daughter of Resident) published on 17 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we visited the care home for the first time we found a friendly family environment very welcoming. The ladies all had time to spend with each guest and were readily available to assist when necessary. Dad moved into this environment and being a quiet mand took some time to mix.
The ladies were
encouraging and gradually he took part in the daily activities. I still visit in appreciation of the transition.
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Review from Kev C (Son-in-law of Resident) published on 27 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have our mother (and did have our father) in here. It’s an old building so it’s difficult to make it look smart but that’s way less important than the quality of care, which is impressive. The manager and the team all show a huge amount of respect and care for all in their care. There is always something
going on for the residents and the communicative ones always say how happy and cared for they are. It’s important to note that the manager has her mother and mother-in-law there which shows how much trust she places in the care team when she’s not there.
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Review from Brian A (Husband of Resident) published on 31 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This residential home is great the care and treatment are next to none my wife has been in here for 3 years. I have no complaints the staff are great kind and most helpful if you want to know anything they will tell you or find out for you. The lady in charge is wonderful I would recommend this home
to anyone.
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Review from Joanne S (Daughter of Resident) published on 24 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not speak more highly of the staff and care my mum is receiving at the home “First Class”.
The home is warm and welcoming with a caring nature.
So glad we found this place.
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Review from Maria S (Daughter-in-law of Resident) published on 16 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly home and superb meals all home-cooked. Wonderful to see staff sitting with residents eating their meals all together so nice.
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Review from Geoffrey L (Husband of Resident) published on 10 September 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care given to my wife, as she first had respite care then went on to receive full-time care, at this establishment was second to none.
All levels of staff were concerned, helpful, caring and compassionate to the main issue, the wellbeing, care, comfort and quality of life for my wife.
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Review from Peter C (Friend of Resident) published on 5 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My close and dear friend of over 40 years spent the last 4 years of his life at the Southminster Residential Home. The manager and her staff are excellent in the uplifting and caring way they treat residents. I feel very heart warmed by the care and attention given to my friend. I'm profoundly grateful,
when for example, some months ago my friend was very unwell the staff so caringly looked after him and enabled him to recover. There aren't words enough to say how much I appreciate the care given to my friend. On two occasions, I spent some considerable time with my friend and felt that at all times, the staff treated residents with uplifting care and consideration. The staff do care very much about the residents.
I wish to offer the deepest and profound thanks to the manager and all her staff.
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Review from Michael C (Son of Resident) published on 12 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 97 year old mother has been here now for over two years after a fall at home and breaking her hip.
She has dementia issues and has differing mood swings so you never know what to expect from her when you visit her, which I do on a weekly basis.
This care home was known to us due to my father in
law being there some 12 years ago. My wife who is a retired nurse and spent many years working in mental health care chose this home over 3 others that we had checked out after being very impressed by the overall standards that she saw on her visit.
The home today still has many staff from when my father in law was there. They work extremely hard ensuring that the residents are well cared for and with a smile.
The meals there are first class, I have had lunch on a few occasions and it's all fresh produce even down to meat from a local butcher.
To conclude, I'm more than happy with the care and love and attention my mother receives in her final years of her amazing life.
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Review from Tim S (Son of Resident) published on 7 August 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
This care home is obviously centred on the provision of exceptional care for residents and the staff are attentive to their needs.
The care given is high quality and the ethos of the provider is one of inclusion and communication to ascertain wellbeing and needs: physical and emotional.
Activities
are arranged to engage, entertain and motivate the residents.
The atmosphere in the home is one of activity and it has an airiness and freshness about it.
The food is good and wholesome and dietary needs are individually designed to the individual.
The resident's rooms are clean and fresh with tasteful decoration.
If any concerns arise they are dealt with quickly.
Unsurprisingly, CQC has rated the home as good in all categories.
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Review from Jane D (Daughter of Resident) published on 9 July 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would recommend Southminster to anyone looking for a friendly home-from-home. Southminster has a lovely relaxing atmosphere and very friendly staff, who all put my Mum at ease as soon as she arrived. Mum was very distressed, confused and unhappy, but within a week was smiling, putting on weight and
had formed new friendships with staff and other residents.
Had I or my sister lived within an hour's drive of Southminster, we would have been very happy for Mum to stay there indefinitely. The food is excellent and plentiful, the home clean and fresh. Mum enjoyed the organised activities and the opportunity to sit in the garden on warm days. I was also made to feel very welcome whenever I visited and enjoyed an excellent Sunday dinner with Mum. The Southminster staff are very thoughtful and fit in as much as they can with their residents' personal preferences. We were very sad to leave Southminster. A big thank you to all the staff for caring for Mum so well.
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Review from Harriet B (Daughter of Resident) published on 17 September 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am so pleased that we decided on Southminster for my mother. She had complex needs and was deteriorating when she arrived. At Southminster, they were able to address those needs and help her to cope with the challenges of her condition. She made good friends among the staff and felt that she was part
of a big family. She had a light, airy room with windows that allowed her to see outside even when she was confined to bed. As she became very unwell and I needed to spend a lot more time with her, I was made to feel very welcome and nothing was too much trouble to support me. The manager and staff were very keen to make sure I was eating and I had lunch there many times. All the meals were very good, home cooked and plentiful. The only downside was the distance from home but I was happy to driver further in order for Mother to be at the right place. I can't fault the care that was given to her, and especially the sensitivity and professionalism at the very end.
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Review from T M (Sister-in-law of Resident) published on 30 August 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our relative has been in the home since 2013 and we have always found the staff acting in a professional manner with the welfare of the residents always as priority.
All care given with respect to the resident and we feel very happy in how our relative is looked after. One can go away for a break knowing
that the family member is in very good hands. We are kept informed of any changes in circumstances and how the change is being dealt with.
Staff always very happy and welcoming to both residents and visitors and one can visit at any time without previous notifying the office.
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Review from Gavin J (Son of Resident) published on 31 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been in Southminster Care Home since November 2016. I have always been very happy with the care she receives and more importantly Mum is happy. She is always pleased to see the carers who look after her and smiles when she sees them. I would not hesitate to recommend this home to anyone with
an elderly parent.
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Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for Southminster Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.897 for Southminster Residential Home is calculated as follows: ( (174 Excellents x 5) + (20 Goods x 4) ) ÷ 194 Ratings = 4.897
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Southminster Residential Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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