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Southminster Residential Home

Station Road, Southminster, Essex CM0 7EW
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Southminster Residential Home, Southminster
Southminster Residential Home, Southminster
Southminster Residential Home, Southminster

Southminster Residential Home is an imposing country house of architectural importance. It is a Grade ll listed building with attractive gardens and the home is registered for 40 residents.

Southminster Residential Home has a choice of 24 single en-suite bedrooms and 8 double rooms. The home has 2 lounges, 2 dining rooms and various other communal facilities for the care of the residents. The directors have got many years of...  

Care Provided by Southminster Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,250
Residential Dementia CareFrom £1,250From £1,250

Please ring to enquire regarding prices we do take social services clients.

Contact Southminster Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Liz Wynn(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (8)

Southminster Residential Home Reviews (61)

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9.8

Southminster Residential Home has a Review Score of 9.8 (9.838) out of 10, based on 17 reviews in the last 2 years. Over all time Southminster Residential Home has 61 reviews.

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Review from Will D (Son of Resident) published on 26 January 2024 Submitted via Website
Overall Experience
Our mother was a resident at the home for over seven years until she passed just after Christmas 2023. The quality of care she received from the dedicated staff under the manager's efficient management was first-class throughout her stay. The staff are consistently friendly, understanding and sympathetic, ensuring Mother was as comfortable as possible throughout her long period of residence.

We are grateful to the manager and her staff, past and present, and are very happy to recommend this home to others.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Mum was a lovely lady and one of our longest residents here - we miss her.

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Review from Jackie B (Sister of Resident) published on 18 January 2024 Submitted via Website
Overall Experience
Wonderful care home with the most amazing staff that all get on so well.
All go above and beyond to give the best care for all the residents.

Spotlessly clean, has great food and an overwhelming sense of it being home for the residents.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you for such a lovely review. Looking after your sister is a pleasure but also makes us all realise how devastating the impact of dementia has on such young women and you as a family.

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Review from Joanne C (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card
Overall Experience

My mum has only just moved in, but already, she is happy, clean and well looked after. Doctor visits once a week, and you can always raise your concerns, and they will always be heard. The food and snacks are amazing. The staff are always there, and nothing is too much trouble.

Reply from t, Home Manager at Southminster Residential Home

Thank you, Joanne; Mum has settled in so well, and she is a pleasure to care for.

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Review from S R (Wife of Resident) published on 5 December 2023 Submitted via Website
Overall Experience

My husband recently spent a week’s respite care in your establishment. During that time both his physical and mental needs were met with kindness, sympathy and understanding, and the very friendly and caring staff made his stay as comfortable and stress-free as possible. Although he suffers from dementia, he remembers being with you and has told family members that he enjoyed his visit, and would be very happy to be with you again. Coming from my husband, that is high praise indeed! My very grateful thanks to you all.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you S for this review, your husband settled in so well, he loved the food and really enjoyed the activities.

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Review from John G (Son of Resident) published on 16 August 2023 Submitted via Website
Overall Experience

They have cared for my mother during her last 16 months of life. They have looked after her with caring and dignity. This extends to end-of-life care received recently, which they allowed me and my siblings free access. They have treated her with dignity and always attended to her needs. Cannot fault the manager or administration in their running of the home.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home
Thank you, John, for your review; it was a pleasure to care for your mother and for her to be part of our family at Southminster.

Dementia is such a cruel disease.

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Review from John N (Nephew of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

From day one, the staff have always made my aunt and myself very at ease in such a life-changing situation. The excellent review says how we feel about the kindness that has been shown. Very caring towards my aunt and myself at all times. A very calming environment. We could not wish for better care. Thank you.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you, John, for such a positive review; it was a pleasure caring for your aunt.

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Review from Sue R (Daughter of Resident) published on 14 March 2023 Submitted via Postal Card
Overall Experience

My father entered Southminster Residential Home for respite in August. Social workers, upon my return from holiday, decided that my father needed 24-hour care, rather than myself and care workers could give him in his own home. My experience of this home is of the highest standard; the care, time and love that the care in this home was second to nine. My father, after being admitted to the hospital, asked for his final days to be spent here. The love and kindness will never be forgotten.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Sue, looking after your father was a total pleasure, and we were very sad when he sadly passed away - such a wonderful character he was.

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Review from Pauline S (Daughter of Resident) published on 10 March 2023 Submitted via Postal Card
Overall Experience

Sadly my mum's stay here was not very long, about four weeks. We were very happy with her care, and the staff were all really attentive and looked after her so well. She had a lovely Christmas and was the star of the party at 100 years of age.

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Review from Linda A (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

My mother went into Southminster Residential Home for one week of respite care, and we were both very anxious and nervous as this was the first time Mum had been away from us in 10 years (she has lived with us). I need not have worried because as soon as we walked through the door, we were welcomed with smiles and reassurance. All members of staff came to say hello and introduced themselves. When I returned the next day, mum had completely made herself at home, saying she felt very comfortable and not nervous anymore. The level of care was way beyond our expectations, we were told that the people here are a family, and this is very true. When we left, the staff came to say goodbye and hugged mum, saying they would miss her. Mum's words, "this is just like being at home", say it all.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you for your review mum was a pleasure to care for

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Review from Karen R (Daughter of Resident) published on 15 February 2023 Submitted via Website
Overall Experience

We have had to put my mother in this home. I went to see it beforehand and was made very welcome by all the staff. The transition for my mum from hospital to Southminster Residential Home has been amazing I know it hasn't been long that my mum has been in there but you get the best feeling from the staff and you can tell they all care.

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Review from David H (Son of Resident) published on 10 January 2023 Submitted via Website
Overall Experience
My mother was a resident at Southminster for almost a year before she died peacefully at the age of 98.

She was well cared for, and she loved the food. She told us shortly before she passed away that 'she liked it here', which was praise indeed from my mother.

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Review from Arthur T (Respite Resident) published on 10 January 2023 Submitted via Postal Card
Overall Experience

In general terms and during my brief stay, I was more than happy with the way the home was run. It seemed to me that all levels of staff were prepared to multi-task and not stick to a one men one job attitude. My personal experience throughout my stay was, apart from a few minor niggles, which were unavoidable, and part of my own personal requirements, which you would expect to find in a five-star hotel and not in a residential care home, were adequate and catered for most of my limited needs as well being in a friendly and hospitable atmosphere. My view of care and support workers has been impressive and changed my mind about the amount of work they have to do, which they do with dedication and compassion.

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Review from Glynne W (Resident / Service User) published on 6 June 2022 Submitted via Postal Card
Overall Experience

Upon my arrival, I was included by staff and residents straight away. The staff helped me with my medicine. The food was plentiful and well prepared and presented. The way visitors were encouraged and dealt with was very efficient. I would recommend the home to anyone and perhaps use it more if necessary. Excellent!

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you for your review. We were all so pleased with your very quick recovery from your surgery. So many of the residents knew you, and they all loved talking about local history and events.

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Review from Nicolette R (Daughter of Resident) published on 6 June 2022 Submitted via Website
Overall Experience

Our Mum has been in the home since April last year. She moved from Yorkshire to Essex, which was quite an upheaval for her, but has settled into her new home very well. She always seems happy and well-cared for when we visit. The staff are always friendly and helpful and very patient with mum who suffers with dementia.

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Review from R M (Daughter of Resident) published on 10 May 2022 Submitted via Website
Overall Experience

Mum took up residence in June 2021 and settled in very well. The staff went out of their way to make her comfortable, and we have some lovely pictures of her enjoying the activities in the house. I have nothing but praise for the staff, who have at all times, been very professional, caring and attentive to Mum's needs, and Mum was very happy there. Her room was always spotless, bright and airy. Unfortunately, we lost Mum in April, it was unexpected and a shock to her family and the care home. The support given to me at this very difficult time was exceptional, and I cannot thank them enough.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Ahh, Mum was a delight to care for, and we were very sad to lose her so unexpectedly; our Parrots truly miss being spoilt by Mum.

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Review from R N (Son of Resident) published on 22 February 2022 Submitted via Website
Overall Experience

Our father has been a resident for five years and passed away recently. Throughout his stay at the home, he has always been well cared for, and all the staff have been excellent as well as friendly and approachable, particularly so as he approached the end of his life. The home is welcoming and well cared for.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

It was a pleasure looking after him; he had an amazingly supportive family.

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Review from Katie F (Granddaughter of Resident) published on 12 August 2021 Submitted via Website
Overall Experience

My grandmother was transferred to Southminster Residential Home, following a stay in hospital. As this was during the pandemic, access was limited, and we weren't able to visit or see her very much, which was a concern. As the restrictions lifted, we were reassured by her good care and impressed by the bright, clean and sunny room she had been allocated. After a year of being a resident, I was grateful to have been with her at the very end, and the care from the staff was nothing short of exceptional. They treated her with dignity and as if she was their family. They were kind and loving towards Nan, and we could not have been more grateful for their wonderful care and support of us as a family on that day.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you so much for this review. Your Nan was a lovely lady and a pleasure to care for; our hearts go out to the family.

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Review from Harry S (Grandson of Resident) published on 3 May 2021 Submitted via Website
Overall Experience

The team here can't be commended enough for their sensitivity and care. They treat every resident with such patience and respect. I couldn't recommend this home highly enough and will do so for anyone looking in the future.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you for this review; we are very proud of our team.

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Review from Rob H (Son of Resident) published on 19 March 2021 Submitted via Website
Overall Experience

My mum stayed here for the last few months of her life.

We thought she would be there longer, but the isolation of lockdown took its toll. I had absolutely no doubt that she was very well looked after, and I've never been to a care home before that smelled so nice. It's a lovely old building, but the rooms are modern and some are quite unique. The staff are loving and friendly.

My sister and I were very comfortable with her staying there.

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Review from Barry L (Son of Resident) published on 25 February 2021 Submitted via Website
Overall Experience
My mum resides at Southminster. 
We have always been very happy with the high standards and quality of care given to mum and demonstrated on our many visits.

The manager and her team do a wonderful job, in what, I'm sure are not always easy circumstances.

I would also mention a letter that our granddaughter wrote to her great nanny, and the reply she received from the home.
It's hard to read the letter without a tear in the eye, she is nine today, and her great nanny 98! 
How especially lovely, to get a reply.

That someone has taken the time, on great nannies behalf, means the world to her, it's very special.

In such difficult and stressful times, it is exactly refreshing acts like this that concentrate the mind on things that really matter, care, compassion, kind acts and help for one another.
It's special to us too, as we understand this highlights the nature of the people working at the home and so shines favourably on them all.

We rest assured of the care given by the team here.

Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you so much for this lovely review; we try to ensure that we respond to letters as you have demonstrated how this made one little girl so happy. I will pass this message on to our activities ladies.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 March 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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