Care Homes Owned by Top Care Homes Ltd

more or less bedbound. And was wheelchair bound.
The staff were extremely friendly and helpful. His room, we were allowed to decorate with his sentimental bits and pieces and he was very happy there.
The food was good in fact he gained weight, which was a good thing. Occasionally I would find him in the lounge area watching TV with other people which was encouraging, as he was quite a loner in life, my uncle was 93 and I can say honestly that he had the best care and attention that I would have liked for him.

to know that the people in this home are cared for with such dedication, compassion, and respect.
Well done to all the team!

this home 100%. They were my Aunt's & my saviours, well done Southminster Residential Home. Ten out of ten.

place for her final years, and I am grateful that I do not have to worry about her wellbeing while I am so far away.
My thanks to all the staff - you are the best!

she had arranged a room for her . On arrival everything was done ,so efficiently ,we were met by a number of staff all so friendly and professional. Everything was thoroughly explained about the care she would receive and our views were fully considered . Once mum was settled we were constantly checked on and asked if we had any thing we needed to know . We left knowing mum was safe and was going to be looked after ,so good exactly what was needed , we needed help and got it thankyou

anything, I'm so reassured when leaving them after a visit.
The manager and her team keep me updated (phone or email) on anything I may need to know or they need to know, I feel part of there team too. Entertainment in all aspects is always going on from game's singers to visitors bringing dogs flower shows, garden fates, the list is endless.

highly recommend them.

have been there years, which speaks volumes. I am so pleased she was there for her final days. I would highly recommend.

The Manager and ALL her staff have taken the time to get to know her well and her specific needs and have found strategies to help calm her when she's distressed . They find time to sit and talk to find out what's troubling her. The Home has a friendly, calm, caring atmosphere with staff who even in difficult situations manage to maintain a sense of humour. Mum is well cared for and her room is always clean and tidy. The staff and Manager quickly deal with any medical issues and keep me well informed. As a family we are very pleased with the care mum receives and all credit must go to the Manager and her excellent staff.

and she is often given a hot chocolate in the evening which she loves.
I cannot recommend this care home enough.
Thank you for everything

thanks and appreciation.

environment. We cannot recommend the home too highly.
Many thanks.

Southminster excels in my view in so many ways, the home is spotlessly clean, the staff go above and beyond, Dad likes the environment and the food is excellent, it is just about as close to being in his own home as can be. Approaching the end of Dad's respite care period it looks like he will require permanent care and I have no hesitation in continuing this at Southminster.

grateful to them at a time of crisis and need. The care home is set in very nice surroundings which help my mother relax quickly and I found their facilities to be good quality. Once again, thanks for the time my mother has been with you and should we need your services again then I will in touch. Respectfully.

ensuring Mother was as comfortable as possible throughout her long period of residence.
We are grateful to the manager and her staff, past and present, and are very happy to recommend this home to others.