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Care Homes Owned by Top Care Homes Ltd in Essex

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Top Care Homes Ltd in Essex

Only the locations & reviews in Essex for Top Care Homes Ltd are showing below.

View the details of all 2 locations (with 66 reviews) owned by Top Care Homes Ltd

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Top Care Homes Ltd Locations in Essex (2)

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2 Care Homes owned by Top Care Homes Ltd in Essex
Southminster Residential Home

Station Road, Southminster CM0 7EW 

9.9 54 reviews
"My mum had a fall and was advised to go on urgent respite care, this was quite late in the day and after contacting the manager my mum was…"   Read all 54 reviews
Location Type Care Home

Southminster Residential Home is an imposing country house of architectural importance. It is a Grade ll listed building with attractive gardens and the home is registered for 40 residents. Southminster Residential Home has a choice of 24 single… Read more about Southminster Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 40 Rooms
Legra Residential Care Home

54 Salisbury Road, Leigh-on-Sea SS9 2JY 

9.7 12 reviews
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 20 Rooms

Top Care Homes Ltd Reviews in Essex (66)

9.8

Top Care Homes Ltd has a Group Review Score of 9.8 (9.796) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Top Care Homes Ltd must have a Review Score.

Overall Experience
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Review of

Southminster Residential Home

from Kevin S (Son of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had a fall and was advised to go on urgent respite care, this was quite late in the day and after contacting the manager my mum was assessed and a room ready for her within the hour. The staff have been great and we are so happy with the care my mum is receiving whilst on her stay.
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Review of

Southminster Residential Home

from P C (Daughter of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The excellent, caring staff at the Southminster Residential Home not only provide care to my mother, but also support to myself as I make visits from abroad every few months. I have never observed anything but kindness from each staff member to the residents.
My elderly mother is in the best possible
place for her final years, and I am grateful that I do not have to worry about her wellbeing while I am so far away.
My thanks to all the staff - you are the best!
Reply from Elizabeth Wynn, Home manager at Southminster Residential Home

Looking after your mother is an absolute pleasure and she loves your visits so much

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Review of

Southminster Residential Home

from Nicola A (Daughter of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would like to thank all staff and Manager for their superb care for my Father.
They made his last months of his life comfortable and went above and beyond in all aspects of care.
Such a lovely warm home.
Thankyou once again.
Reply from Elizabeth Wynn, Home manager at Southminster Residential Home

Looking after you father was a pleasure and supporting you as a family thank you so much for a wonderful review

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Review of

Southminster Residential Home

from D B (Son-in-law of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unfortunately my mother-in-law had got to the stage ,that we needed a care home quick . With no support from the hospital we contacted the manager at Southminster residential care. Although late she accepted the call and attended the next day at our mother's home for an assessment . . Within 3 hours
she had arranged a room for her . On arrival everything was done ,so efficiently ,we were met by a number of staff all so friendly and professional. Everything was thoroughly explained about the care she would receive and our views were fully considered . Once mum was settled we were constantly checked on and asked if we had any thing we needed to know . We left knowing mum was safe and was going to be looked after ,so good exactly what was needed , we needed help and got it thankyou
Reply from Elizabeth Wynn, Home manager at Southminster Residential Home

I am so happy that we could help you, and that mum has settled so well thank you for such a lovely review

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Review of

Southminster Residential Home

from Tony N (Son of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and father are both in Southminster care home and both are very happy with the care that they receive and I to am pleased with the loving care all staff give to all the residents there, they are part of the family and made to feel that way. All the staff are well trained and always ready for
anything, I'm so reassured when leaving them after a visit.
The manager and her team keep me updated (phone or email) on anything I may need to know or they need to know, I feel part of there team too. Entertainment in all aspects is always going on from game's singers to visitors bringing dogs flower shows, garden fates, the list is endless.
Reply from Elizabeth Wynn, Home manager at Southminster Residential Home

Thank you so much for your review Mum and Dad are so settled and happy

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Review of

Southminster Residential Home

from L P (Guardian of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommend always gave me support and looking after my dear friend 100 percent thankuou southminster residential home for not only being there for myself when times have been a challenge but also for j keep up the great work
Reply from Elizabeth Wynn, Home manager at Southminster Residential Home

Thank you for such a lovely review we strive to support all our residents and families

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Review of

Southminster Residential Home

from Jane R (Daughter of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Southminster Residential Home is an amazing place. So clean and the staff are compassionate and very patient.
My father spent the last 18 months of his life at the home and despite his dementia which meant that he was a real challenge for them, he was cared for with dignity and kindness.
I would
highly recommend them.
Reply from Elizabeth Wynn, Home manager at Southminster Residential Home

Ahh thank you for your review looking after your father was our pleasure

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Review of

Southminster Residential Home

from Jacqueline C (Daughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was at Southminster Residential Home for just over a month until she passed away. I cannot fault the home. The staff and management were so caring, supportive and went over and above in all aspects of their work. The feel of the place is home from home, like an extended family. Many of the staff
have been there years, which speaks volumes. I am so pleased she was there for her final days. I would highly recommend.
Reply from Elizabeth Wynn, Home manager at Southminster Residential Home

Thank you for your review we were all so sad your Mum was with us for such a short period of time such a lovely lady. How blessed she was to have such an amazingly close family to support her right to the end.

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Review of

Legra Residential Care Home

from H G (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum who has dementia has been a resident at Legra for two and a half years. From the day we arrived following a traumatic journey from another area the Manager and her team have been welcoming and supportive. They helped mum to settle and have always treated her with love, patience and understanding.
The Manager and ALL her staff have taken the time to get to know her well and her specific needs and have found strategies to help calm her when she's distressed . They find time to sit and talk to find out what's troubling her. The Home has a friendly, calm, caring atmosphere with staff who even in difficult situations manage to maintain a sense of humour. Mum is well cared for and her room is always clean and tidy. The staff and Manager quickly deal with any medical issues and keep me well informed. As a family we are very pleased with the care mum receives and all credit must go to the Manager and her excellent staff.
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Review of

Legra Residential Care Home

from S W (Daughter of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came here in April 2024 from another care home.
The manager and her team are FANTASTIC, nothing is too much trouble. Mum settled very well and considers this her home. The care mum receives is second to none and we are informed of every aspect of mums care.
All staff know mums likes and dislikes
and she is often given a hot chocolate in the evening which she loves.
I cannot recommend this care home enough.
Thank you for everything
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Review of

Legra Residential Care Home

from Danielle K (Daughter of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home goes above and beyond with caring. They care for my mum with compassion and every member of staff takes the time to get to know mum and her ways. As a family we are so happy and we love how they know mum so well.
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Review of

Southminster Residential Home

from Andrew S (Son of Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Southminster Residential Home provided my mother with the most professional, thoughtful, kind and greatest care during the last weeks of her life. We are so very grateful to them and appreciate their superb dedication to the people they are caring for as well as supporting their relatives. With greatest
thanks and appreciation.
Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you for this review, we are sorry she was only with us for a short period

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Review of

Southminster Residential Home

from D A (Son of Resident) published on 2 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The end-of-life care my mother received was exceptional. The excellent staff would regularly check on my mother and monitor her food and fluid intake. They did everything to make my mother comfortable. Very friendly staff and, management were honest and upfront.
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Review of

Southminster Residential Home

from Ann B (Sister-in-law of Resident) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law spent the last three years of her life in the caring surrounds of Southminster Residential Home. We could not have chosen a better place for her.
The manager and all her staff are professional and friendly, providing a comfortable, family atmosphere within a safe and well-organised
environment. We cannot recommend the home too highly.
Many thanks.
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Review of

Southminster Residential Home

from A I (Son of Resident) published on 9 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad required respite care after hospital care following a fall at home, this being one of many in the last 5 months. A previous respite care period in a different care home helped enable a comparison to be made.
both care homes provided a safe clean environment and have/are looking after his needs.
Southminster excels in my view in so many ways, the home is spotlessly clean, the staff go above and beyond, Dad likes the environment and the food is excellent, it is just about as close to being in his own home as can be. Approaching the end of Dad's respite care period it looks like he will require permanent care and I have no hesitation in continuing this at Southminster.
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Review of

Southminster Residential Home

from Andrew J (Son of Resident) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to Southminster Residential Care Home, my mother needed respite care quickly. They welcomed her at short notice without any issues and adapted to her needs quickly. The staff have been welcoming, accommodating and capable. The sense of relief in finding SRCH cannot be conveyed enough, I am
grateful to them at a time of crisis and need. The care home is set in very nice surroundings which help my mother relax quickly and I found their facilities to be good quality. Once again, thanks for the time my mother has been with you and should we need your services again then I will in touch. Respectfully.
Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you for taking the time to write a review. It was a pleasure looking after your Mother. We were sad to see her go but completely understand the need for her to be nearer her husband and yourself and wish her all the very best in her new home.

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Review of

Southminster Residential Home

from Will D (Son of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother was a resident at the home for over seven years until she passed just after Christmas 2023. The quality of care she received from the dedicated staff under the manager's efficient management was first-class throughout her stay. The staff are consistently friendly, understanding and sympathetic,
ensuring Mother was as comfortable as possible throughout her long period of residence.
We are grateful to the manager and her staff, past and present, and are very happy to recommend this home to others.
Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Mum was a lovely lady and one of our longest residents here - we miss her.

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Review of

Southminster Residential Home

from Jackie B (Sister of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful care home with the most amazing staff that all get on so well.
All go above and beyond to give the best care for all the residents.
Spotlessly clean, has great food and an overwhelming sense of it being home for the residents.
Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you for such a lovely review. Looking after your sister is a pleasure but also makes us all realise how devastating the impact of dementia has on such young women and you as a family.

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Review of

Southminster Residential Home

from Joanne C (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only just moved in, but already, she is happy, clean and well looked after. Doctor visits once a week, and you can always raise your concerns, and they will always be heard. The food and snacks are amazing. The staff are always there, and nothing is too much trouble.
Reply from t, Home Manager at Southminster Residential Home

Thank you, Joanne; Mum has settled in so well, and she is a pleasure to care for.

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Review of

Southminster Residential Home

from S R (Wife of Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband recently spent a week’s respite care in your establishment. During that time both his physical and mental needs were met with kindness, sympathy and understanding, and the very friendly and caring staff made his stay as comfortable and stress-free as possible. Although he suffers from dementia,
he remembers being with you and has told family members that he enjoyed his visit, and would be very happy to be with you again. Coming from my husband, that is high praise indeed! My very grateful thanks to you all.
Reply from Elizabeth Wynn, Home Manager at Southminster Residential Home

Thank you S for this review, your husband settled in so well, he loved the food and really enjoyed the activities.

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