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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Top Care Homes Ltd in Essex

Only the locations & reviews in Essex for Top Care Homes Ltd are showing below.

View the details of all 2 locations (with 72 reviews) owned by Top Care Homes Ltd

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Top Care Homes Ltd Locations in Essex (2)

 - Browse 2 Care Homes owned by Top Care Homes Ltd in Essex
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Southminster Residential Home
Station Road, Southminster CM0 7EW 
9.9 60 reviews
Southminster Residential Home, Southminster, Essex
"Southminster Care Home has provided excellent care for my mother and I cannot speak highly enough of the staff and the environment they…"   Read all 60 reviews
  • from £1,250 / week
  • 40 Rooms
Location Type Care Home

Southminster Residential Home is an imposing country house of architectural importance. It is a Grade ll listed building with attractive gardens and the home is registered for 40 residents. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Top Care Homes Ltd Reviews in Essex (72)

9.4

Top Care Homes Ltd has a Group Review Score of 9.4 (9.361) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Top Care Homes Ltd must have a Review Score.

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Review of

Southminster Residential Home

from Kevin H (Son of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Southminster Care Home has provided excellent care for my mother and I cannot speak highly enough of the staff and the environment they have created.


The team consistently treat my mother and her visitors with kindness, dignity and respect. They are always approachable and willing to help, and they

never make you feel rushed when asking questions or requesting an update. I really appreciate the time they take to keep family members informed and reassured.


They were also very helpful when I needed to arrange a doctor's report for my solicitor, assisting with the process and making sure everything was handled smoothly.


My mother is very happy there. She enjoys the meals and regularly tells me how good the food is. She also likes spending time in the lounge where there is always some activity going on, which helps keep residents engaged and social.


The home is always extremely clean, tidy and I'm very grateful for the care and attention the staff give to my mother every day

Reply from Elizabeth Wynn, Home manager at Southminster Residential HomeThank you for this lovely review Mum has settled in so well with us and really enjoys the food here
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Review of

Southminster Residential Home

from K G (Daughter of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has dementia and was moved here in December following a fall. She settled in quickly and although her condition can make her frustrated the staff manage to settle her quickly. She has been happy and more importantly I know she is safe, she has company, she is stimulated and cared for. It has
been a huge relief for us as a family since she has been in their care. They all do an amazing job and it's a hard job as anyone who has cared for someone will tell you. I'm very grateful to all of them, to see my mum happy after a long time of upset is priceless.
Reply from Elizabeth Wynn, Home manager at Southminster Residential HomeThank you so much for a lovely review Mum settled in so well with us, to the point she thinks she is a carer bless her and loves helping out.
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Review of

Southminster Residential Home

from Katherine M (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Southminster Residential Home were able to accommodate my Mother at very short notice, following an assessment that took place while my Mother was in a previous Home for Respite Care. Unfortunately there were some issues with the Home and we needed to move my Mother quickly. The manager at Southminster
Residential Home made arrangements immediately for my very elderly unwell Mother (dementia). A room was prepared for her within a very short space of time, the staff helped my Mother from the car with great care and kindness. She needed to be washed and changed. There was warm homemade soup for her and she was soon clean, comfortable and safely in bed. We left for home with such relief, knowing Mum was safe, comfortable and asleep. The atmosphere in the Home is warm and friendly, a family, the residents appear happy and comfortable. The staff are lovely and the Home is efficient and professional. The building has been thoughtfully decorated with lots of homely touches. Highly recommend.
Reply from Elizabeth Wynn, Home manager at Southminster Residential HomeThank you for this lovely review we are so happy we could help you and mum
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Review of

Southminster Residential Home

from L R (Niece of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle moved from Suffolk to Essex and I looked up this care home and was also recommended this care home, my sister and I visited the home and was shown around and it had a lovely light bright atmosphere, neither my uncle nor myself were disappointed.
There was easy access for my uncle who was
more or less bedbound. And was wheelchair bound.
The staff were extremely friendly and helpful. His room, we were allowed to decorate with his sentimental bits and pieces and he was very happy there.
The food was good in fact he gained weight, which was a good thing. Occasionally I would find him in the lounge area watching TV with other people which was encouraging, as he was quite a loner in life, my uncle was 93 and I can say honestly that he had the best care and attention that I would have liked for him.
Reply from Elizabeth Wynn, Home manager at Southminster Residential HomeThank you so much for your review our aim is to help residents feel part of an extended family.
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Review of

Southminster Residential Home

from A B (Friend of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After visiting Southminster Residential Home recently, I must say how impressed I was with the standard of care and the attitude of the care staff and management. Having worked in the care sector myself, I understand how important good care is to relatives and those who use the service. It's truly comforting
to know that the people in this home are cared for with such dedication, compassion, and respect.
Well done to all the team!
Reply from Elizabeth Wynn, Home manager at Southminster Residential HomeThank you so much for a wonderful review we see our home as one big family and treat every individual as if they were our own relative.
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Review of

Southminster Residential Home

from J M (Niece of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had a problem with the previous home my Aunt was in, Southminster Residential Home stepped in on my request. We moved here, within 24hrs, she's settled into a new, clean & friendly home. The staff cannot do enough for her & for the first time in a while her personal hygiene is spot on. Would recommend
this home 100%. They were my Aunt's & my saviours, well done Southminster Residential Home. Ten out of ten.
Reply from Elizabeth Wynn, Home manager at Southminster Residential HomeYour Aunt is a lovely lady that has settled in so well thank you for the lovely review
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Review of

Southminster Residential Home

from Kevin S (Son of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had a fall and was advised to go on urgent respite care, this was quite late in the day and after contacting the manager my mum was assessed and a room ready for her within the hour. The staff have been great and we are so happy with the care my mum is receiving whilst on her stay.
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Review of

Southminster Residential Home

from P C (Daughter of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The excellent, caring staff at the Southminster Residential Home not only provide care to my mother, but also support to myself as I make visits from abroad every few months. I have never observed anything but kindness from each staff member to the residents.
My elderly mother is in the best possible
place for her final years, and I am grateful that I do not have to worry about her wellbeing while I am so far away.
My thanks to all the staff - you are the best!
Reply from Elizabeth Wynn, Home manager at Southminster Residential HomeLooking after your mother is an absolute pleasure and she loves your visits so much
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Review of

Southminster Residential Home

from Nicola A (Daughter of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would like to thank all staff and Manager for their superb care for my Father.
They made his last months of his life comfortable and went above and beyond in all aspects of care.
Such a lovely warm home.
Thankyou once again.
Reply from Elizabeth Wynn, Home manager at Southminster Residential HomeLooking after you father was a pleasure and supporting you as a family thank you so much for a wonderful review
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Review of

Southminster Residential Home

from D B (Son-in-law of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unfortunately my mother-in-law had got to the stage ,that we needed a care home quick . With no support from the hospital we contacted the manager at Southminster residential care. Although late she accepted the call and attended the next day at our mother's home for an assessment . . Within 3 hours
she had arranged a room for her . On arrival everything was done ,so efficiently ,we were met by a number of staff all so friendly and professional. Everything was thoroughly explained about the care she would receive and our views were fully considered . Once mum was settled we were constantly checked on and asked if we had any thing we needed to know . We left knowing mum was safe and was going to be looked after ,so good exactly what was needed , we needed help and got it thankyou
Reply from Elizabeth Wynn, Home manager at Southminster Residential HomeI am so happy that we could help you, and that mum has settled so well thank you for such a lovely review
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Review of

Southminster Residential Home

from Tony N (Son of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and father are both in Southminster care home and both are very happy with the care that they receive and I to am pleased with the loving care all staff give to all the residents there, they are part of the family and made to feel that way. All the staff are well trained and always ready for
anything, I'm so reassured when leaving them after a visit.
The manager and her team keep me updated (phone or email) on anything I may need to know or they need to know, I feel part of there team too. Entertainment in all aspects is always going on from game's singers to visitors bringing dogs flower shows, garden fates, the list is endless.
Reply from Elizabeth Wynn, Home manager at Southminster Residential HomeThank you so much for your review Mum and Dad are so settled and happy
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Review of

Southminster Residential Home

from L P (Guardian of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommend always gave me support and looking after my dear friend 100 percent thankuou southminster residential home for not only being there for myself when times have been a challenge but also for j keep up the great work
Reply from Elizabeth Wynn, Home manager at Southminster Residential HomeThank you for such a lovely review we strive to support all our residents and families
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Review of

Southminster Residential Home

from Jane R (Daughter of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Southminster Residential Home is an amazing place. So clean and the staff are compassionate and very patient.
My father spent the last 18 months of his life at the home and despite his dementia which meant that he was a real challenge for them, he was cared for with dignity and kindness.
I would
highly recommend them.
Reply from Elizabeth Wynn, Home manager at Southminster Residential HomeAhh thank you for your review looking after your father was our pleasure
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Review of

Southminster Residential Home

from Jacqueline C (Daughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was at Southminster Residential Home for just over a month until she passed away. I cannot fault the home. The staff and management were so caring, supportive and went over and above in all aspects of their work. The feel of the place is home from home, like an extended family. Many of the staff
have been there years, which speaks volumes. I am so pleased she was there for her final days. I would highly recommend.
Reply from Elizabeth Wynn, Home manager at Southminster Residential HomeThank you for your review we were all so sad your Mum was with us for such a short period of time such a lovely lady. How blessed she was to have such an amazingly close family to support her right to the end.
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Review of

Legra Residential Care Home

from H G (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum who has dementia has been a resident at Legra for two and a half years. From the day we arrived following a traumatic journey from another area the Manager and her team have been welcoming and supportive. They helped mum to settle and have always treated her with love, patience and understanding.
The Manager and ALL her staff have taken the time to get to know her well and her specific needs and have found strategies to help calm her when she's distressed . They find time to sit and talk to find out what's troubling her. The Home has a friendly, calm, caring atmosphere with staff who even in difficult situations manage to maintain a sense of humour. Mum is well cared for and her room is always clean and tidy. The staff and Manager quickly deal with any medical issues and keep me well informed. As a family we are very pleased with the care mum receives and all credit must go to the Manager and her excellent staff.
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Review of

Legra Residential Care Home

from S W (Daughter of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came here in April 2024 from another care home.
The manager and her team are FANTASTIC, nothing is too much trouble. Mum settled very well and considers this her home. The care mum receives is second to none and we are informed of every aspect of mums care.
All staff know mums likes and dislikes
and she is often given a hot chocolate in the evening which she loves.
I cannot recommend this care home enough.
Thank you for everything
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Review of

Legra Residential Care Home

from Danielle K (Daughter of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home goes above and beyond with caring. They care for my mum with compassion and every member of staff takes the time to get to know mum and her ways. As a family we are so happy and we love how they know mum so well.
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Review of

Southminster Residential Home

from Andrew S (Son of Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Southminster Residential Home provided my mother with the most professional, thoughtful, kind and greatest care during the last weeks of her life. We are so very grateful to them and appreciate their superb dedication to the people they are caring for as well as supporting their relatives. With greatest
thanks and appreciation.
Reply from Elizabeth Wynn, Home Manager at Southminster Residential HomeThank you for this review, we are sorry she was only with us for a short period
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Review of

Southminster Residential Home

from D A (Son of Resident) published on 2 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The end-of-life care my mother received was exceptional. The excellent staff would regularly check on my mother and monitor her food and fluid intake. They did everything to make my mother comfortable. Very friendly staff and, management were honest and upfront.
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Review of

Southminster Residential Home

from Ann B (Sister-in-law of Resident) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law spent the last three years of her life in the caring surrounds of Southminster Residential Home. We could not have chosen a better place for her.
The manager and all her staff are professional and friendly, providing a comfortable, family atmosphere within a safe and well-organised
environment. We cannot recommend the home too highly.
Many thanks.
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