St Edith's Court

My father has been living at St Edith's court for 18 months. I have to say it is the happiest I’ve seen him since my mother died in 1991. For someone who is a quiet non sociable man, he has been bought out of his shell. He is engaging in daily activities at the home and taking part in activities he would never have taken part in. He has a very healthy interactive relationship with all staff in the home. He feels safe and cared for and I feel I can approach the home and be reassured of any worries. Communication between staff and relatives is 100%.

Thank you!

Any member of staff will know how Mum is doing that day. Staff very caring and empathetic. Facilities and cleanliness very good. They always take time out for you even if busy. Food and nutrition are excellent.

I am very pleased with all aspects of St Edith's Court, a very pleasant care home and the new Bistro is excellent.

We had a very short time to arrange care for my father on release from hospital. We have a bit of knowledge of care homes from when my mother needed the services. We have seen quite a few. First impression of the home was that this is the one, a feeling that is still there a month later. They went above and beyond when trying to accommodate my father. The staff are very nice and obviously good at their job. My father is treated with respect and the communication between my sister and I with the staff is excellent. I would highly recommend this home to anyone looking for care of a relative. My daughter summed it up nicely when she said; I wonder if I can book a two week holiday here.

This is a well-run, friendly care home. It benefits from being a modern build, with lots of natural light, wide corridors and a standard (ample) room size. Each room ("flat") contains an en-suite with a walk-in shower and a mini kitchen. The staff always have time to stop and chat with residents while they go about their duties. Staff give residents respect and encourage them to talk about their life stories, with input from relatives when necessary. My uncle has certainly been helped to settle in by this kindly and sympathetic approach. I did not witness any activities, but lots are listed on the weekly programme. Judging by the quality of the lunch, which I was invited to join in, the food is excellent. Staff are on hand to assist with feeding as required; they also gather feedback on the meal from the residents to take back to the catering team. The staff at St Edith's cares about their residents, and it is one of the best dementia-friendly care home I have come across.

Mum has now been in St Edith's for three years and has found it difficult to adjust to being widowed suddenly and unable to live alone, but at last, calls it "home" and feels safe and very well cared for. St Edith's have kept Mum safe during the dreadful experience of Covid, and at times, this was very difficult as unable to see, hug and spend time with Mum, but the staff went the extra mile, and Mum remained very positive and always said they were doing their very best, and we had to trust this. We, as a family, are so pleased we chose St Edith's to care for our mum, as it is always very clean, the staff are very friendly and helpful, and we know they care and show her love. Given our experience, we would recommend St Edith's as the place for a loved one to be cared for.

My mother was admitted temporarily for respite care in May. Her care and treatment have been unfailingly first-class throughout. The staff have shown themselves to be first-class professionals and have provided great peace of mind.

As a resident of some eighteen months, I would like to say I am grateful to my family for enabling me to be here at St Edith’s Court. I am sincerely thankful to all the staff who look after me. I am very pleased to be here in your care. Thank you all.

I and my sister made daily calls to the home to stress our concerns at her confused and dishevelled state. Despite our concerns she was allowed to become seriously dehydrated and deconditioned, she was admitted to hospital due to a chest infection and toxicity from her medication. The care home then stated they could no longer meet her needs, disregarding the fact that Bi-Polar is a variable condition that adjusts and improves given time and that due to the dehydration, she had been taken off her medication temporarily. Her clothing was completely stained with tea, she had not been given a two-handled sippy cup and we had not been asked to provide one. It was evident she had struggled.

Just wanted to say a big thank you to all the staff at St Edith's for the care they are providing Mum now and since she arrived at St Edith's in January 2018. Not being able to visit Mum at the moment is difficult but when my sisters and I speak to her on video calls we can see she is happy and well. She has plenty of activities to keep her busy and she is among friends, both staff and residents. The home's manager is providing relatives with regular updates on the current situation, weekly activities and any other news, which is very reassuring. Thank you again and take care.

In the current time of Covid-19, we have been able to have regular family video calls, which has helped us all greatly. This has been organised by one of the carers and we are so grateful.

I am very grateful that my mother is being cared for by committed staff who understand her as an individual and do whatever they can to give her a good quality of life. She is coming through this time of lockdown remarkably positively due to the attitude and care of the faithful staff.

Couldn’t really ask for anything more.

I am very happy with the care that my dad is receiving at St Edith's Court. It is a friendly community, and he gets on well with staff and other residents. There are plenty of activities, and his quality of life is a lot better than when he was living on his own at home.

My mother has been a resident for three years, and I have not had any cause for complaint during that time. All members of staff have been very helpful, cooperative and friendly. My mother is always very complimentary about the home, despite the onset of dementia.

St Edith's provides excellent care for my mum, and she, herself, says she 'couldn't be in a better place'. The staff are all very kind and professional. Mum enjoys the activities, and the food, and is glad to be somewhere she feels safe and has people around her to help if needed. Today the staff enabled mum to video call me and it was lovely to be able to see her, to reassure her that all her family are well. Thank you so much to all the staff who are working so hard at these difficult times to keep all the residents safe and well.

I cannot thank the care home staff enough for the wonderful work they do. My grandma is a resident at St Edith’s, and the care and treatment she receives at the home from all the lovely staff are excellent.

Just wanted to express my thanks for the tireless work of the staff at St Edith's. They continue to be cheerful and doing a fantastic job of looking after my Mum at this very stressful time for staff and residents in care homes. We are very grateful for all they are doing to protect her and themselves.

A big thank you, and please stay safe.