St Edith's Court

18 Hillside Crescent, Leigh-on-Sea SS9 1EN
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9.5 63 Reviews
  • St Edith's Court, Leigh-on-Sea
Anchor's St Edith's Court in Leigh On Sea is situated close to the sea front and its attractions. It has a quiet location but is close to local shops and public transport links.

The home continues to welcome new residents and provides residential and dementia care for up to 39 customers in homely and comfortable single ensuite rooms with shower facilities. Rooms also include kitchenette areas to enable residents to maintain their independence.

Colleagues at St Edith's Court provide individual and personalised care for each customer and work hard to get to know their customers and provide the highest level of care possible. St Edith's Court has a varied range of social activities and events. The home prides itself on its menu with all food cooked fresh daily, where preferences, nutritional requirements and special diets are respected.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1413
  • Self-Funded Residential Dementia Care: from £1413
  • RESPITE Self-Funded Residential Care: from £1413
  • RESPITE Self-Funded Residential Dementia Care: from £1413

Colleagues at St Edith's Court will be happy to discuss our fees, answer any questions you have and confirm what these include.

These prices are only a guideline, please contact St Edith's Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Joanna Kemp (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact St Edith's Court directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1991

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (38)

Visiting

  • Visitors are welcome at St Edith's Court.

Parking

  • Onsite parking is available, including disabled spaces. Please discuss parking arrangements with St Edith's Court.

St Edith's Court Reviews (63)

9.5

St Edith's Court has a Review Score of 9.5 (9.514) out of 10, based on 24 reviews in the last 2 years.
Over all time St Edith's Court has 63 reviews.

Overall Experience
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Review from Nick C (Son of Resident) published on 21 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted temporarily for respite care in May. Her care and treatment have been unfailingly first-class throughout. The staff have shown themselves to be first-class professionals and have provided great peace of mind.
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Review from Anthony R (Resident) published on 15 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a resident of some eighteen months, I would like to say I am grateful to my family for enabling me to be here at St Edith’s Court. I am sincerely thankful to all the staff who look after me. I am very pleased to be here in your care. Thank you all.
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Review from Vivien B (Daughter of Resident) published on 13 August 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
This care home portrays itself as providing 'residential care for older people with increasing physical frailty needing practical and personal care'. We dispute this. When my 90-year-old mother fractured her right arm by walking into the garden from the dining room unnoticed, she was confined to her
room.
I and my sister made daily calls to the home to stress our concerns at her confused and dishevelled state. Despite our concerns she was allowed to become seriously dehydrated and deconditioned, she was admitted to hospital due to a chest infection and toxicity from her medication. The care home then stated they could no longer meet her needs, disregarding the fact that Bi-Polar is a variable condition that adjusts and improves given time and that due to the dehydration, she had been taken off her medication temporarily. Her clothing was completely stained with tea, she had not been given a two-handled sippy cup and we had not been asked to provide one. It was evident she had struggled.
Reply from Carol Cranfield, District Manager at St Edith's Court

Thank you for your review of St Edith’s Court and we are sorry that you have concerns regarding your mother’s care. Following your previous direct contact, we have looked into the matters raised and responded to you. The resulting recommendations have been implemented and these will be monitored going forward.

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Review from Lorraine B (Daughter of Resident) published on 20 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just wanted to say a big thank you to all the staff at St Edith's for the care they are providing Mum now and since she arrived at St Edith's in January 2018. Not being able to visit Mum at the moment is difficult but when my sisters and I speak to her on video calls we can see she is happy and well.
She has plenty of activities to keep her busy and she is among friends, both staff and residents. The home's manager is providing relatives with regular updates on the current situation, weekly activities and any other news, which is very reassuring. Thank you again and take care.
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Review from Sarah (Daughter of Resident) published on 18 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum moved into St Edith’s two years ago. We looked at a good number of care homes before we chose St Edith’s. We like the way the home is arranged, whereby each resident has their own little flat enabling them to retain an element of independence, at the same time as being a member of the community.
The communal areas are beautifully decorated with a relaxing atmosphere. The meals are good and are served in a pleasant dining room.
Our mum has a lovely sunny room which overlooks the garden. Sadly she does now suffer with dementia and a lack of mobility. All the carers take very good care of our mum with great kindness and humour and she has developed a special bond with a number of them. There is a good programme of daily activities and all residents are encouraged to join in.
In the current time of Covid-19, we have been able to have regular family video calls, which has helped us all greatly. This has been organised by one of the carers and we are so grateful.
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Review from Colin C (Son of Resident) published on 18 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very grateful that my mother is being cared for by committed staff who understand her as an individual and do whatever they can to give her a good quality of life. She is coming through this time of lockdown remarkably positively due to the attitude and care of the faithful staff.
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Review from Sarah F (Daughter of Resident) published on 15 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear Mum has been a resident since 2013. My Dad passed away in 2012 and after a few months, it seemed that Mum had “given up” not wanting to go on without him. She quickly became dependant on me to look after her but eventually, I had to admit that I couldn’t manage to care for her on my own, so
the decision was made that she would be better cared for in a home. I felt guilty and sad that I couldn’t cope and to be honest felt that Mum would fade away within a year or so but that was far from the case. The staff at St Edith's are absolutely amazing. They treat Mum like family in fact, she looks upon some of them as just that. She is well looked after, with staff showing much kindness and patience. The food is very good. There are lovely gardens to sit in during the summer months. My fears for her have proved to be unfounded and she is now in her 94th year and still very well which is testament to the care she receives.
Couldn’t really ask for anything more.
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Review from Helen B (Daughter of Resident) published on 12 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care that my dad is receiving at St Edith's Court. It is a friendly community, and he gets on well with staff and other residents. There are plenty of activities, and his quality of life is a lot better than when he was living on his own at home.
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Review from John W (Son of Resident) published on 11 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for three years, and I have not had any cause for complaint during that time. All members of staff have been very helpful, cooperative and friendly. My mother is always very complimentary about the home, despite the onset of dementia.
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Review from J W (Daughter of Resident) published on 6 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Edith's provides excellent care for my mum, and she, herself, says she 'couldn't be in a better place'. The staff are all very kind and professional. Mum enjoys the activities, and the food, and is glad to be somewhere she feels safe and has people around her to help if needed. Today the staff enabled
mum to video call me and it was lovely to be able to see her, to reassure her that all her family are well. Thank you so much to all the staff who are working so hard at these difficult times to keep all the residents safe and well.
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Review from Poppy W (Granddaughter of Resident) published on 6 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the care home staff enough for the wonderful work they do. My grandma is a resident at St Edith’s, and the care and treatment she receives at the home from all the lovely staff are excellent.
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Review from Linda A (Daughter of Resident) published on 6 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just wanted to express my thanks for the tireless work of the staff at St Edith's. They continue to be cheerful and doing a fantastic job of looking after my Mum at this very stressful time for staff and residents in care homes. We are very grateful for all they are doing to protect her and themselves.
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Review from Maurice A (Son of Resident) published on 6 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is outstanding. My mother is in her 103rd year and has been at St Edith's for three years. She would not have survived without there care and attention. All the staff at St Edith's are exceptional, and they have certainly made my life a lot easier by giving me peace of mind in respect of my
mother is in safe hands, especially at this very trying times.
A big thank you, and please stay safe.
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Review from Brian W (Son of Resident) published on 6 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since a very bad fall, our father required 24-hour care and has been resident at St Edith’s for the past 9-months. Cannot praise the care or staff enough for looking after him. A very nice, clean and friendly environment, and glad we chose St Edith’s, as Dad is very happy and content with the attention
he receives.
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Review from Mark S (Son of Resident) published on 17 July 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our family is very happy with St Edith's Court. We looked at eight other residential homes and were extremely alarmed at many. We were recommended and visited this home and were instantly impressed. We knew immediately this was the one and felt the different vibe and genuine feeling of care. Let's face
it - this is what we really all want.
My mother went into the respite room until her lovely garden view room became available, and she's never looked back. We had difficulty convincing her at first and we had great problems ourselves with our feelings, but happy to report this has all subsided and would recommend St Edith's Court to anyone facing the same dilemma.
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Review from Andrea A (Daughter of Resident) published on 15 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into St Edith's Court eight months ago when an acute deterioration in her health made it impossible for her to care for herself. Having been very independent all her life it came as a shock to her to move into a home. All the staff were very kind and extremely patient with her and she
settled down quickly. She now says that she would not want to live anywhere else.


My mother has made new friends in the home and loves joining in all the organised activities, which are varied and stimulating. I am particularly impressed with the dining facilities and the quality of the food. The home and the rooms are kept very clean and in good repair.
The care staff and management are always very approachable and keen to help.
I would highly recommend St Edith's Court.

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Review from Janet H (Daughter of Resident) published on 5 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother is a resident here and she is very happy despite being a complainer. In fact, she never wants to leave the home. She has made friends with residents and carers alike. I always find the staff very friendly and helpful. The gardens are lovely a peaceful and restful spot.
If you are lucky enough
to have your Mum or Dad to live here you’ll be happy as well.
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Review from Gillian B (Daughter of Resident) published on 2 July 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff look after my mother very well. She recently had a fall and broke her ankle, she’s been brought back to good health by good care at the home. Day activities are good and stimulating.
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Review from John C (Son of Resident) published on 1 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my Mum reached the age of 101, it became clear to the family that the time had come where she could no longer look after herself and she didn't want to be left alone. We started to look into care homes in the area and visited a number, some of which we found to be very questionable. Our cousin
recommended that we give St Edith's Court a visit as she knew a resident there and said how she was very happy there. We made an appointment and met the manager, she showed us around and we immediately felt that this was ideal for our Mum to spend the rest of her life. At the time there was no room vacant apart from the respite room so we moved Mum in while they were decorating and carpeting her own room. Mum has now settled in after 5 months and we, as a family, know that she is safe and extremely well looked after and cared for by the excellent staff. We would highly recommend that if you are currently in the same situation you contact St Edith's in Leigh on Sea.
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Review from Julie W (Sister of Resident) published on 1 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister moved into St Edith's Court just over a year ago, understandably a little apprehensive but didn't take her long to settle in, everybody was kind and considerate nothing was too much trouble. I feel sure my sister wouldn't want to live anywhere else as she likes to join in with everything going
on within the home. Not long after she moved in, my mum joined St Edith's Court who was adamant she wasn't going into a home but, unfortunately, she could no longer care for herself. She soon settled and loved it even saying to me she wished she had done it sooner. Mum didn't have long at St Edith's Court, unfortunately, she passed away at the age of 90, but I couldn't fault the care she received, equally the same for my sister, she loves it
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Current Review Score: 9.5 (9.514)

Overview of Review Score

The Review Score of 9.5 (9.514) out of 10 for St Edith's Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.514 for St Edith's Court is calculated as follows: ( (205 Excellents x 5) + (51 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) + (16 Very Poors x 1) ) ÷ 282 Ratings = 4.514
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Edith's Court is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

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