Engleburn

The staff are caring attentive and friendly. The organised walks are very enjoyable. The organiser ensures the safety of all participants, is enthusiastic, and caring and ensures everyone's needs and abilities are catered for. A very enjoyable worthwhile activity enjoyed by all.

My husband has been with Engleburn now for 2 months. Having a loved one taken into a care home is such a stress, having to pass all their needs over to strangers. Engleburn never made either of us feel like that, far from it, more like family, they are kind to my husband who has had and is having several health issues, but to myself I have been finding it stressful leaving him, emotions very high. They have been kind explaining I can talk to them anytime. Thank you Engleburn, you're all great.

My mum was sadly only with Engleburn for 5 months but in that short space of time, she absolutely loved it there. The love and care she received from the staff was amazing all so caring and full of love for her. We loved our weekly trips to the cafe for a cheeky coffee and a doughnut! Can’t thank you all enough for looking after my mum so well

Engleburn has and is absolutely fantastic at looking after my M.I.L. It has been challenging at times but they have taken everything in their stride. All the staff and management give 110% which makes it less stressful for us as a family.

The staff are excellent and very caring, everyone is very friendly and helpful. Activities are excellent. One complaint is clothes go missing or on someone else but I understand it must be hard.

The staff and management at Engleburn Care Home are fantastic, compassionate and professional. The team provide a home-from-home atmosphere for their residents and the loved ones who visit them. They cared for my mum as if she was their own. They have a fantastic tea room where we enjoyed tea and cake with Mum, this also made visiting easier as we have a large family and meant we could all visit together. I could not recommend this care home enough. Thank you all.

The specialist bed helps with movement. Engleburn is a wonderful, safe environment where patients are safe, happy and cared for.

I found Engleburn staff and home a pleasure, they were always helpful, happy and eager to please, which made us feel welcome any time. The home and rooms smelt clean and fresh. On my visits, my dad was happy and well looked after, even on his bad days, which took the daily stress away from us. Had the opportunity to join him on your successful summer fete. Couldn't ask for more from the management and staff.

My brother-in-law has been a resident at Engleburn since 2020. He is taken on outings regularly and attends Karate lessons weekly. He enjoys the food and having a drink in the onsite pub lounge. For his needs, he is in the best place possible.

At first Dad was reluctant to leave his room as he has always been a very private person. The encouragement and kindness he has been shown has improved his situation no end. He has been on several outings and his quality of life has taken on a new lease of life as he was practically home bound. Thank you all so much.

Regardless of my mum's short tenure, I would recommend Engleburn as a loving and caring home with engaged and committed staff who go the extra mile to make every resident feel at home.

I have much pleasure in being able to say how much I appreciate all aspects of life at Englebrook. The staff are most tolerant with difficulties with which they are presented by residents and the efforts that are made to keep the residents entertained are really exceptional.

I can't thank Engleburn enough for the way they have cared for both my parents since May of 2022. Sadly, Mum passed away last month, but whilst a resident there took part in all sorts of activities that she had been unable to for many years. We feel both her and Dad got their quality of life back. Despite her extreme reluctance initially to leave her home, she told my sister and I it was like being in a hotel. Both Mum and Dad settled really quickly, in no small part due to the incredibly caring and attentive staff, who have always been excellent about keeping us informed. They have helped Dad through the grieving process with so much love and care that he is now thriving and it almost feels like his dementia is better. We have parts of him back we thought we'd never see again. I can't recommend this home more highly.

Thank you for all your support and understanding.

Friendly and polite staff who are always very helpful. Clean and tidy both inside and out. I couldn't wish for a better environment for my mother to be in and any better people to be caring for her. Five stars/ten out of ten.

Mum moved here 4 weeks before Christmas from hospital and was not walking. She has thrived and is now zipping around behind her Zimmer frame. The carers are so lovely and caring. Engleburn has also been generally helpful at a very stressful time as I have POA. The cafe is a lovely place to meet Mum. One member of staff, in particular, has been the main person I have met with Mum and she has been so welcoming and kind.

My mother has been a resident for some years and I am impressed with the care that she receives. In particular, the staff are so caring and loving towards Mum. I am also particularly impressed by the way that they have kept the home covid-free but have been flexible about emergency visits. I could not wish for a better place for Mum.

I have found all members of staff friendly, professional and competent, a nice atmosphere. Much care is taken to protect the home from covid. Myself and the family are happy with the care and attention given.

My friend has been in this care home since the end of Sept 21 to this date Jan 22. A couple of months now. Because of Covid restrictions I've not been able to enter the home or see her room or other parts of the home. But I have seen the entrance foyer, where the Covid tests are rigorously done, and through the glass wall there I've seen the reception area. At a booked time my friend is brought down to see me. They have an excellent idea of a small separate café/restaurant in the grounds and we go there for coffee and cake. Every time I've visited I've only seen happy, friendly and motivated staff. What I've seen of the building is spotless and the café certainly is. My impression is of a well-run, happy care home. If you visit try the chocolate cake in the café...mmmm. I certainly have no concerns and instead, I'm rather pleased she is in their care. I'd rate this 5-star except I don't know about the activities or costs. So the website marks it down...not me.

My wife has been a resident of Engleburn only since September 22nd when she was transferred from her first ever care home where she was unhappy. Engleburn has proven to be an excellent choice and in the shortest time has transformed my wife and raised her spirits such that she is happy and contented with the kindness, expertise, and facilities that are provided, truly wonderful.