






Engleburn, in Barton-on-Sea, employs a team who are skilled in the benefits and practice of personal care, carried out in a manner that helps support a relaxing lifestyle.
The focus is on a happy and homely atmosphere, which owners see as essential in making the care home a success, alongside high standards of professionalism.
Dignity, privacy and choice are central to all decision-making and make up the core goals of the home's philosophy.
Care Provided by Engleburn
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Engleburn to confirm what's included and get a personalised quote:
Good to Know
Owner
- Engleburn Care Home Ltd
- Private Owned
Person in charge
- Tracey Holland (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (70)
Engleburn Reviews (82)
Engleburn has a Review Score of 9.8 (9.832) out of 10, based on 40 reviews in the last 2 years.
Over all time Engleburn has 82 reviews.
The home has greatly improved over the last few months, as the standard of care has greatly improved.
Thank you for your high star rating. The home has remained the same over the past several years, with no changes to management or staff. We do and always have strived to provide good quality care to all of our clients. I am not aware of any great changes.
Thank you to all of the staff!
Thank you for your kind words. You have all been so supportive throughout these difficult times and we will continue to do everything possible for Mum to remain as happy as she is and to continue to have as much contact with you as possible
Cannot fault anything about Engleburn. My mum is settled, happy and looking really well. Staff have been excellent and respond to any requests promptly. It is so good to know that my mum is happy, and more importantly, safe. Thank you to everyone involved in her care.
This is so lovely to hear. We are very glad that mum has settled and is enjoying life in the home.
Staff have always been welcoming and friendly, willing to discuss matters openly. Current circumstances mean I have not been able to visit Mum in the home, but the customer care manager has been kind enough to send me a brief video "tour" of her room and the common areas, based on which I have been able to make ratings below. Recent experience of visits and observing staff with Mum as they take her from the building to the summer house used for visiting tells me that they are caring and interested in the well being of residents. Mum's engagement with them seems a happy one, too, which gives us comfort as a family. Mum often has small complaints about food standards, but we don't really know how much of that is because it is not the way she would do it. Similarly, she has the odd moan about not being able to get her medication on time, but staff are usually quick to react when she mentions this. On the whole, we think Engleburn is a good place for her to be, and she is well cared for.
Thank you for such a lovely review; mum is a valued part of our home, and we always strive to meet her expectations.
The staff have done their best to try to keep his memories alive and to help my dad participate in all the activities.
They have always consulted me in any major decisions concerning his care.
Covid has been a very difficult time, but I do believe that Engleburn has always been professional in its care and encouraged contact with my father as much as is possible during this time in various ways, with their main concern to keep everyone safe.
My family and I feel that all the staff have a genuine affection for my dad and that he is happy and feels well cared for in this environment.
We thank everyone in Engleburn and are so pleased that we found this particular care home; I don't think we could have done better.
Thank you for such a lovely review. We are so happy to support dad; he is a massive part of our home and loved by all staff.
My husband is very settled in at the home, he is doing more than he was when he was home with me. I am very pleased with it and he is contented. Thank you Engleburn for looking after him. I am very pleased with everything you do.
Many thanks for the lovely feedback, Barbara. Regards.
Because of Covid, we have not been inside the home, all our visits have been outside, which have been much appreciated, and I would like to say thank you to all the staff.
Thank you for such a kind review, Jacqueline, we look forward to welcoming you into the home as soon as we can.
Great place if someone needs care. All staff have been kind and considerate, putting Mum's needs first. Homely, friendly environment.
Thank you Claire for such a lovely review, Tracey.
My husband is very well cared for. Staff are happy and compassionate people who ensure he receives the best care. He is always well dressed and complimentary about the food. During the worst times of this Covid year, I have been well informed and regularly contacted about his well-being.
It's our pleasure to support him here at the home - thank you for such a lovely review.
Due to Covid, I have not been able to see inside the home, but my wife seems to be happy. Thank you.
We look forward to welcoming you into the home as soon as we are able to!
Mam only been at home since February 2021 but is very happy. Very friendly staff. Competent care and attention is given. During Covid, professionally coped with all situations. Regular testing of staff, residents and visitors. Excellent. We, as a family, are very happy with the home.
Thank you for the lovely review, it has been such a pleasure to support mum over the last few months.
The severe constraints on access and visits due to the Covid-19 precautions make it impossible to provide a realistic assessment of the home, its facilities and performance. From my limited experience over the past 15-months (I have yet to enter the building beyond the front lobby), I have rated all aspects as "good". The staff, at all levels, have always responded to me, knowledgeably, professionally, courteously and with understanding and empathy all in the right places. This is highly appreciated. It appears that my wife (the residents) took some time to settle down, but with much attention and effort by the staff, seems much more relaxed, comfortable and secure in all surroundings. She seems to respond very well to her carers. This is the best I can hope for. Thanks and congratulations to all concerned for their efforts during such a difficult time.
Thank you for the review, we look forward to welcoming you into the home in the near future.
I find all residents are well cared for by the staff. Residents seem happy and comfortable with their new living arrangements. Residents are treated like family in this care home. Nutrition for the residents is of a good standard with choices, which is important. I find this home very welcoming and always helpful when needed. Overall, I would recommend this care home.
Lovely to hear, this is what we strive for. All residents are treated like family, and it is very important that they are all happy, well cared for and safe.
I am very pleased with how my mum is treated at the care home. All the staff are very helpful and welcoming. Mum seems to get along with everyone and seems very content. She is always happy when I visit. She enjoys her food and is happy with the choices.
Thank you for such a lovely review. Mum is such a welcome part of the Engleburn Family.
My mother-in-law is also a resident at the home, and I believe that if it were not for the service provided by Engleburn, particularly during these challenging times, then both my mum and my mother-in-law would probably not be with us.
The service and care that is provided at the home, both from managers and members of staff, is excellent, and both Mum's speak highly of the care that they are receiving.
Would I recommend Engleburn to prospective clients or their families? Definitely!
Thank you for your support and understanding
My dad has now been at Engleburn for over two years, and I can honestly say the staff do everything they can to make him feel part of the ‘family’. Everyone is friendly and helpful, and when I leave, I can honestly say that I don’t feel I need to worry about him, which is very reassuring. Throughout the pandemic, which was a particularly difficult time for everyone, they did everything they could to look after the residents and keep them safe. They provided many opportunities to video call to help us keep in contact with our loved ones. They have regular activities and entertainers, which really helps everyone to feel part of something.
Dad is an absolute delight to care for, he brings so much joy to the home and the staff. His daily visits to the office to see me are the highlight of my day. Thank you for being such a wonderful family and supporting us throughout the last year.
My dad moved into Engleburn at the start of January and is very content and settled. The staff are so friendly, helpful and hard-working and always go the extra mile to help. Especially with these very challenging times, it’s been fantastic to have regular video calls, and when I have gone to visit in person recently, the measures in place to keep everyone safe are second to none. Thanks to everyone for all their efforts - it’s really appreciated.
Thank you very much for this lovely review, as always, we appreciate the support of such wonderful family members, such as yourself.
Mum moved into Engleburn early 2020 and so only had a few weeks to settle in before lockdown occurred. Our experience has been that the staff have been nothing but exceptional during this time. They are the sole carers for the residents who have been unable until recently to have visitors and have been unable to leave the care home apart from some exceptional circumstances. Mum has had a number of illnesses over the year and each time we have been kept up to date with how she is on a regular basis. If we have had any queries, we just need to call and if anything needs attention it is sorted immediately. Activities take place on a regular basis and she is actively encouraged to join in. Photos are posted on Facebook giving families a chance to see what is going on.
It is so important to the home to have such wonderful support from you, thank you!
I hoped not to need to use this website but Engleburn has twice ignored my written request for a copy of their Complaints Procedure. It is not unreasonable to want to know how a Complaint will be managed... by whom, how and when. My friend was admitted for two weeks of respite care. Eighteen days later she died. Yet at the time of her admission she was mobile (used to a daily 40 mins walk) alert communicating, drinking and eating (provided the requirements of her special diet were met). On admission, Engleburn were provided with comprehensive details of all aspects of her health to ensure she was cared for appropriately but clearly, they failed in their Duty of Care. She had provided a negative Covid swab as a condition of her discharge from the hospital but was placed in two weeks isolation and I was told that I would not be able to visit her. The catastrophic decline in her health may explain why this was commuted to seven days but no one bothered to tell me and I was not granted a visit for a further four days.
We take all feedback very seriously and welcome those who have had contact with our service to liaise with the home in the first instance. To date we do not have a record of any complaints raised by yourself and as mentioned before we would be happy to call and discuss these with you. During...
Whilst he was at Engleburn they, on several occasions, overcharged us and even charged us for mother’s care after she died.
On collecting my father the management didn’t even speak to us, it was appalling.
Unfortunately due to Covid restrictions in the home the two different units had to be separated. All attempts were made to use video calls and communication between this couple. Again unfortunately due to circumstances prior to coming to the home, this couple could not be together in the same unit...
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Engleburn.
There are no upcoming events for Engleburn.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Engleburn.
Accreditations
There are no accreditations posted yet for Engleburn.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Engleburn to verify any information. View our terms and conditions. Engleburn has an Enhanced Service -more info.