Cordelia House Care Home

8 Nashe Close, Hill Park, Fareham PO15 6LT
Review Us
9.4 49 Reviews
  • Cordelia House Care Home, Fareham
Cordelia House Care Home (previously known as Farehaven Lodge) is situated in a charming, secluded environment in an acre of mature landscaped grounds in Fareham.

The home offers 36 comfortable single bedrooms (mostly en-suite), including three luxury rooms and a number of communal rooms leading out into the garden, and a dining room with conservatory, leading out onto the patio.

Cordelia has three comfortable lounges and a dining area. There’s plenty of space for group activities, or somewhere to find a quieter spot.

There’s a lift up to the first floor.

Residents and visitors are welcome to use the free Cordelia Wi-Fi.

There are 36 comfortable bedrooms at Cordelia House, across the ground floor and the first floor. Some rooms look out onto the garden.

Most rooms have en-suites. The two bedrooms without ensuites have a washbasin in the room and an accessible bathroom nearby.

Residents are encouraged to personalise their rooms with their own photos and furniture. Personal possessions help residents feel at home and provide extra stimulation and time for reminiscence.
Show Cordelia House Care Home on the Map

Care Provided by Cordelia House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Residential Care: £1300 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1700

Our Care Home fees are all-inclusive. This includes, but is not limited to:
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.


In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.

These prices are only a guideline, please contact Cordelia House Care Home to find out the exact price for your requirements.

Contact Cordelia House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Cordelia House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • David Burton (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (32)

Cordelia House Care Home Reviews (49)

9.4

Cordelia House Care Home has a Review Score of 9.4 (9.396) out of 10, based on 7 reviews in the last 2 years.
Over all time Cordelia House Care Home has 49 reviews.

Overall Experience
  • 33
  • 14
  • 2
  • 0
  • 0
Date Published
  • 49
  • 7
  • 7
  • 7
  • 42
Reviewer Connection to Cordelia House Care Home
  • 23
  • 9
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 49, showing 21-40
Review from Eddie W (Son-in-law of Resident) published on 7 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father-in-law has been in the home for about 4 months, his physical health seems to have improved and we put that down the good diet he gets fed. The home offers a choice of meals to the residents and they do this by actually showing them the choice, not from a tick list in the morning. The staff
are extremely helpful and ensure that individual residents get the care they require, in our case he is a lover of football so they make sure he sees the matches on TV. Covid has had a negative impact on the entertainment the home can offer but he has thoroughly enjoyed the events when available. To the question "How likely are you to recommend" I have replied "Don't know". This should not be taken as a negative, the care of a relative is a personal thing, needs vary so please go and talk to the home, visit if Covid rules allow and then make your mind up.
I have had to talk with the finance department in Portland and I have also found them extremely friendly and helpful.
Reply from Jamie Powell, Head Of Customer Relations at Cordelia House Care Home
Thank you for taking the time to leave a review. We are so glad that your father-in-law is enjoying his time with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane B (Niece of Resident) published on 12 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care from the staff is excellent especially during Covid19. I have had to telephone as I live 200 miles away. They always pass messages on and telephone me to let me know how he is doing. He lived alone before now he has friends and is being looked after. I cannot say how impressed I am with this
care home.
Reply from Debbie Boyd, Marketing at Cordelia House Care Home
We are delighted that you are satisfied with the high quality of care we are providing and that the level of communication has been consistent throughout the pandemic. It is great that your uncle has…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mandy C (Daughter of Resident) published on 27 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved in around October 2020 and from the point of meeting and greeting on the initial assessment the management and staffing team have been amazing. They are looking after my mum exceptionally well and I am very impressed with their caring, professional ways, nothing is to much trouble when
you ring they also keep me informed of what is happening with my mother at all times either by telephoning or information and updates within the home has been posted to me. It has been a awful time with the pandemic but I feel very reassured that my mum is in the best home and is being cared for with respect dignity that she deserves.
As a family we just want to say a hugh thank-you to everyone at Cordelia House for all you are doing we are so thankful that Mum has found her forever home.
Reply from Debbie Boyd, Marketing at Cordelia House Care Home
Thank you for your review. We are happy that we are able to offer you the reassurance and peace of mind that your Mother is being looked after to a high standard at our home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda V (Daughter of Resident) published on 25 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum entered Cordelia House during Covid 19. I have not been able to go into the home, other than via the 'pod' visits so I cannot comment on the facilities inside the house other than the one room I've seen. My review relates to my contact with staff before my mum's residency, during 'pod' visits
and my subsequent telephone/email contact.


Everyone has been very supportive of my mum and her individual needs and she is very well cared for. It was difficult for me to go from being 'sole carer' to handing over completely to the staff at Cordelia House but, all my questions have been answered and everyone has gone above and beyond to make this very difficult transition more bearable. I have always been made to feel very comfortable about asking questions and have always been actively encouraged to phone or email at any time if there is anything I wished to know.


I would highly recommend Cordelia House. The staff are open, caring and very approachable.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie S (Daughter of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful, caring staff at Cordelia House. Dad seems happy and settled with all his needs well met. All residents are treated with respect and dignity by the caring and dedicated staff. I am very happy with the care Dad receives at Cordelia House and would highly recommend this home to others.
Reply from Debbie Boyd, Marketing at Cordelia House Care Home
We are pleased you would recommend us and are happy that we are offering the right quality of care to your father. Please keep an eye on our Facebook page for any updates and contact our home direct…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nicholas M (Son of Resident) published on 25 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother has been a resident of Cordelia House in Fareham for the past six years. I had previously submitted a review of this home some years ago under the home's previous name of Farehaven Lodge. The review was not very complimentary. I must say that there has been a distinct improvement in all aspects
of the home since Agincare took over the management. The decor has been considerably brightened up and the quality of the food has improved, just to mention two obvious improvements. These improvements and others that are ongoing, have been made against a background of lockdowns and all the problems associated with Covid-19. Now the 'meeting hub' is on-line, residents can now see and hear their relatives without the fear of infection. I must also praise the manager who keeps us relatives informed about events in the home and holds periodic meetings (now by MS Teams) with relatives.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Suzanne M (Daughter of Resident) published on 18 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the interview and first visit, the home felt so welcoming and homely - so much it brought tears to my eyes in relief, as I was unsure what to expect. The home and staff/management have not only made my mum's move so smooth and welcoming, but also helped me as I live a distance away, with keeping
me updated on Mum's progress and wellbeing. I could not have asked for a better home for my mum and would highly recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Valerie C (Son of Resident) published on 19 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend this care home. My mother is treated with kindness and compassion and the home is run professionally with individual attention to personal needs. I am most impressed with the daily activities that stimulate the residents and the relationships between the staff and my mother.
The home keep me informed of any changes immediately, which gives me confidence in the care my mother is receiving.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C L (Daughter-in-law of Resident) published on 23 September 2020 Submitted via Website • Report
Overall Experience 3.0 out of 5
The health care workers at Cordelia House are friendly and caring, but as with all care homes, they need more staff. The resident's personal care could be improved eg hand washing, brushing hair and ensuring they get their own clothes back after being in the laundry. Overall standard was good. My father-in-law
was treated with kindness and respect. Facilities are being updated by the new owners so that is a positive. A suggestion of a sensory room with music for dementia patients would be a good addition to the home. The management organise daily activities and visiting animals for the residents and Christmas/Halloween/Easter parties which we enjoyed attending last year. All the best for the future Cordelia House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T W (Brother of Resident) published on 23 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been a resident for two years. He has the best of care, and all his needs were catered for. All the staff are professional and care. The home is clean and tidy, and catering and entertainment are good. The home has a nice friendly feel about it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L W (Daughter of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my father joined Cordelia he was very unwell, no appetite and losing weight drastically.
Seven months on, with the perseverance of care staff, he has gained weight, tucks into his meals and is very content. The staff have been very patient and understanding.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B L (Wife of Resident) published on 9 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff in Cordelia House very friendly, caring and supportive and pleased how they care for my husband. The hand devices that are used now to keep a check on everyone's welfare is such a wonderful idea, ensuring nothing gets missed. There are good meals provided, lovely home cooking always
enjoyed. The home is currently being updated and I am looking forward to seeing the result once finished. I have only one criticism and that is that I find the armchair too low.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S C (Son of Resident) published on 9 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has never been in a care home before. I have found all the staff very caring and helpful. My mother has settled in very well. I was very unsure how she was going to settle in but she settled quite quickly and this has been a great weight off my mind.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David C (Son of Resident) published on 31 July 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
From what I've seen to date, everything has been satisfactory. It will be interesting to see what changes will be made going forward by the new owners.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lorraine E (Goddaughter of Resident) published on 30 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My God-mother was bereaved at the end of April and came to you for respite initially. She had dementia and even taking her health and bereavement into account, she has settled well into your care home. She and I are very impressed with the cheerful, helpful, caring staff and the entertainment there.
When asked if she would like to be a permanent resident with you, she did not hesitate to stay yes and that she enjoyed the company of other residents also.
The staff have been very supportive to me also. Helping me to work through the paperwork and changes for my God-mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sharon M (Daughter of Resident) published on 9 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great care home providing a good quality of care to my family member as well as support to myself - staff are kind, friendly and supportive as are the management team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gary A (Nephew of Resident) published on 4 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found the staff to be of high quality with great concern for my aunt.
The building was looking tired and requiring refurbishment, it is good to see that there is now a program to get his done.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sheila S (Daughter of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always a good standard of service. Personal care could be improved by spending/allowing more time, particularly in the morning i.e., brushing hair and ensuring clothes match. This would improve personal appearance.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Merle S (Sister of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very on edge when my brother was admitted but soon realised it was the very best for him. If anything he has improved - always seems happy, even after I've taken him out. He never minds going back 'home'. Staff are lovely to him and me - they will joke with him which he enjoys and he jokes with
them. They are all - even the 'odd job man' - so kind to him. I could not expect better care.
Reply from Mohamedtaki Jaffer, Procurement & Operational Director at Cordelia House Care Home
Thank you for your review. We appreciate the time taken to put this review in. It helps us to show what we do in house.
Best wishes
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P P (Daughter of Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased to be able to pass on my experience. My mother has Parkinson's and hasn't been long at Farehaven, a new experience for her and us. The manager is very approachable and answers any concerns. The staff around the home in my judgement are wonderful and caring, they have managed to get mum
into the dining room and out of her room, an achievement in itself!
The atmosphere is very welcoming. It is so good to know she is being cared for so well and makes it easier for us.
Reply from Paula Fokinther, Registered Manager at Cordelia House Care Home
Thank you for your excellent review of our home. Your mum is a lovely lady who has settled in well and has made a few friends to laugh and joke with. It is a pleasure to look after her and to…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.396)

Overview of Review Score

The Review Score of 9.4 (9.396) out of 10 for Cordelia House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.821 for Cordelia House Care Home is calculated as follows: ( (69 Excellents x 5) + (15 Goods x 4) ) ÷ 84 Ratings = 4.821
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.575 Points relating to the number of positive Reviews for Cordelia House Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 7 Positive Reviews ÷ 8 = 0.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (1)

No image found

David Burton

Job Title: Manager

Manager at Cordelia House

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cordelia House Care Home to verify any information. View our terms and conditions. Cordelia House Care Home has an Enhanced Service - more info.