






A family-run care home which has been owned by the current family since 1992, giving it a very personal feel. Set in beautiful grounds in Barton on Sea, there is a caring, homely and relaxed atmosphere.
The Gatehouse is rated as ‘Good’ in all areas in (last review July 2023) and prides itself on providing person-centred care.
Care Provided by The Gatehouse Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are based on the room type, and the facilities available in those rooms. Where possible we may consider local authority funded residents. Please feel free to call us for more information.
The price(s) shown are provided by the care home. Contact The Gatehouse Residential Care Home for full pricing details and T&Cs.
Contact The Gatehouse Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- The Gatehouse Residential Care Home Ltd
- Private Owned
Person in charge
- Melanie Sellers (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (4)
Visiting
- The Gatehouse welcomes visitors to the home and encourages this for the wellbeing of the residents. Any restrictions on visiting will only be in place in line with government guidance.
Parking
- On site parking
The Gatehouse Residential Care Home Reviews (41)
The Gatehouse Residential Care Home has a Review Score of 9.7 (9.737) out of 10, based on 11 reviews in the last 2 years.
Over all time The Gatehouse Residential Care Home has 41 reviews.
The staff are always happy and friendly with the residents and show interest in them.
It is an attractive building inside and out like a real home.
Thanks so much for taking the time to leave this review, it is very much appreciated.
Communication was good between staff and family. I was very happy overall with all aspects of her stay.
Thank you so much for the lovely review, and we look forward to seeing you again for another respite stay soon.
I cannot speak highly enough of the care my mum receives at The Gatehouse, which is a truly wonderful care home. The carers are exceptional - they consistently go the extra mile to ensure she is comfortable, happy, and well looked after. Their kindness, patience, and genuine compassion shine through every day.
It is such a relief to know that Mum is in a place where she feels safe and content. The team treats her with dignity and respect, and it is clear they genuinely care about her wellbeing. Communication with the family is excellent too, which gives me great peace of mind.
Thank you to everyone at The Gatehouse for making such a positive difference in my mum's life. I will never be able to thank you enough.
Thank you Jo for the lovely words. It makes us very happy to hear this great feedback!
My mum's been in there a couple of years and the care and friendship they give my mum is second to non
The staff always have time for questions and they give you an straight answer
Louise runs a very good business and is always hands on
They even let her have a pet rabbit !!!
Graham
Thanks so much for the kind words, and of course Dunky the rabbit is now part of the home too!
I never thought my mum would ever go into a care home, dementia thought otherwise! Couldn't be happier with the care my mum gets, excellent variety of food and plenty of it. It is such a homely place and not sterile in the slightest. The staff are all excellent and you really feel they care. Couldn't be happier with our decision.
Thanks so much for the kind words, and for trusting us with Mum's care.
We as a family are very happy that she's settled in so well, everyone who has visited her has commented on the lovely cosy atmosphere and friendly staff.
I personally love the fact that mum is always doing something when I go to see her- taking part in a quiz, or enjoying a sing-along or simply chatting with her fellow residents.
Mum really has got her spark and sense of humour back and we are so grateful.
She loves the food and always tells me that she's kept busy with activities.
Mum has a lovely room with a garden view and she enjoys watching the wildlife through the patio doors, this is something that brings her a lot of pleasure, as she was a keen gardener before.
Many thanks to everyone involved in mums care for all that you do for her.
Thank you so much for your lovely review, and it is so nice to hear that Mum is always kept busy and entertained!
My mother has been in the Gatehouse for 2 years and throughout this time she has received excellent care from the wonderful staff. Her needs are always well catered for and I would have no hesitation recommending this home to others which is well run by Louise and her team.
Thank you so much for the review, and your kind words about our home, which we appreciate very much!
Always helpful and polite, all staff. If outside medical assistance needed, always sorted out promptly. Lots of activities for various levels of ability. Our third relation to pass through their very capable hands.
Thank you so much for taking the time to write this review, and thank you for continuing to trust us with a loved ones care!
It is an exceptional home run by a large team of excellent staff.
The care mum gets and the dedication the staff use to make sure every resident is happy and cared for.
I am made to feel really welcome when I visit mum.
There's lots of activities for all and the food is exceptional especially the home made cakes that the cook makes.
The home is kept beautifully and is a wonderful relaxing environment.
Thanks so much for your kind words, it means a lot! We are so pleased you appreciate the cakes too :-)
My aunt has been here for a long time and always receives a very high standard of care.
The activities are non-stop.
The food always looks delicious.
Brilliant.
Thank you all.
Thank you so much for your kind words Ian, much appreciated and lovely to hear we are providing excellent care!
My sister-in-law has been in this lovely care home since January 2024, she settled immediately in the homely, friendly atmosphere. The staff are all so friendly and helpful, the activities are amazing, every day something for everybody, it is immaculate everywhere and the food is so good with such varied menus and choice.
Thank you Judy for taking the time to write a review and for the complimentary words about our home, it's much appreciated.
I visited a lot of care homes in the area before I found this one and this one is by far the best. The staff are amazing. A jewel in the Crown. I have such peace of mind knowing my Mum is so well looked after. It's a lovely little place, feels like home and both myself and my Mum are so happy we have found such a great place.
Thanks for your kind words. We strive to achieve a homely environment for our residents and so I'm really pleased this comes across. And being described as a jewel in the crown is amazing!
I am very happy with the care my mum receives at The Gatehouse. Do not be fooled by '5 star hotel' type care homes. Having tried other grander homes previously, my mum is now well cared for, treated with affection, her needs met and she is happy and feels that she is special and importantly the staff have a laugh with her. I don't feel there is anything I can complain about. I have complete peace of mind about her being there and if I do have any concerns then the Manager is very approachable and responsive. The office door is always open. They are also good at communicating and updating. The food is good and always available. The facilities/bedrooms are good. Based on my and my mum's previous experiences there is no doubt the most important thing when looking for a care home is not the surroundings. It is the staff who work there. At The Gatehouse they do not use agency staff who do not know the residents. This helps my mum know she is safe and ensures continuity of care.
Thanks so much for your review. At The Gatehouse we pride ourselves on being homely and personal and we are so lucky to have a brilliant team of staff. It is so nice to hear Mum feels safe and well looked after :-)
Excellent service and very friendly and the staff are welcoming keep up the great work. My mother was very happy and she was there for two weeks respite, and she would go back when she couldn't cope at home thank you all.
Thanks so much for taking the time to leave us a review - we would be happy to welcome Mum back at any time and hopefully she'll pop in for a cuppa soon!
My father has been a resident at the Gatehouse for almost a year and I can honestly say we could not have found a better home for him to be in. He has settled in remarkably well, having lived independently up until a fall late last year. He has been treated with care, respect, kindness, humour and understanding (he is 101 years old, and does not have dementia, so is very able to communicate with everyone!), by all the staff who work there. He enjoys his food, with the cooks regularly adjusting meals to suit his needs, no red meat, not too much sugar, small slices of fresh fruit and of course a glass of red wine! Knowing he is so well looked after, has taken huge pressure off us as a family and we are happy that he is content spending time in his room, not always the most keen activities participant but nonetheless enjoying reading his paper, doing crosswords and watching TV. We have always been made very welcome whenever we visit and thank the staff so much for caring so well for him.
Thank you so much for taking the time to leave this review for us. It is so nice to hear that you feel pressure has been taken off you as a family now that he is in our care, and that you feel he is looked after well.
A skilled team provide daily room cleaning, personal care, and medical care including a weekly visit by a local doctor and the kitchen produces familiar menus. Lunch can be taken in the dining room or in your own room. There is a plentiful supply of refreshments, treats and soft fruit.
Two adjoining lounges with large screen TV in one and a quieter area with garden views. Residents are encouraged to join the daily group activities but it is a personal choice. There are also regular visits by singers and family pets for example
We are so delighted our mother is here. Staff maintain a safe environment with the right balance of care and independence. Whether your loved one is the outgoing type or shy and quiet this care home knows how to look after them.
Thank you so much for taking the time to write this informative and positive review. It is so great to hear such good feedback on our home.
Another good year for my sister-in-law, thanks to all the care and friendly help she receives there. She interacts with all the activities, doing lots of different things she wouldn’t have done before. I am convinced she wouldn’t still be here if it wasn’t for their constant care and willingness to make all the residents happy. Nothing is too much trouble and always done with a smile. You can feel how relaxed all the residents feel when you walk in. It is so good to know she is getting all the care she needs. Thank you, everyone.
My father-in-law staying for respite care. Staff friendly and welcoming. He is enjoying his stay and singing when other members of the family visit which is always a good sign. Staff look after him well and I feel that is the place that we all wanted.
Thanks, Andrew for taking the time to write this review, we love to hear your father-in-law's singing!
My mother regularly goes to The Gatehouse for respite care. She has advanced dementia and the service The Gatehouse provides is superb. My mum absolutely loves it when she goes on ‘holiday’. All the staff greet her in a friendly way and she really feels at home. She is well looked after and we feel happy in the knowledge that she is well cared for: So glad we found this place. An absolute gem and a godsend.
Thanks so much for the lovely kind words. It is so encouraging to hear that your mum feels at home with us and enjoys her 'holidays' with us. Look forward to seeing you both soon!
First class, personal care for my mother with Alzheimer's. This is a lovely, family run home with lots of personal touches. Great entertainment and catering. Whenever problems arise, they are dealt with professionally and with compassion. Really can't recommend enough.
Thanks so much for your lovely comments. It is particularly good to hear that we offer the personal touches because as you know, we really try to be a 'homely home'!
Bed Vacancies
1 Bed Vacancy
Posted: 06 August 2026Ground floor room.
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Meet the Team (2)

Louise is the daughter of the owners and has grown up with the home since the age of 12, when June & Eric purchased the care facility.
In 2016 Louise joined the home as the Operations Manager, to support the Registered Manager with the business and administration side of the home.
In recent years Louise has taken over the management of the home, overseeing the senior team.

Mel manages the care of residents within our home and has over 25 years of experience, many of these in management positions. She has her Level 5 qualification, and in her last role, she won a Top 20 Care Homes award.
Frequently Asked Questions about The Gatehouse Residential Care Home
What types of Care is The Gatehouse Residential Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Gatehouse Residential Care Home have?
There are 26 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at The Gatehouse Residential Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Gatehouse Residential Care Home to the centre of New Milton?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
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