The Gatehouse Residential Care Home

64 Becton Lane, Barton-on-Sea, New Milton BH25 7AG
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9.8 41 Reviews
  • The Gatehouse Residential Care Home, New Milton
A family-run care home which has been owned by the current family since 1992, giving it a very personal feel. Set in beautiful grounds in Barton on Sea, there is a caring, homely and relaxed atmosphere.

The Gatehouse is rated as ‘Good’ in all areas in (last review July 2023) and prides itself on providing person-centred care.
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Care Provided by The Gatehouse Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1360
  • Self-Funded Residential Dementia Care: £1100 – £1360
  • RESPITE Self-Funded Residential Care: £1100 – £1360
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1360

Our fees are based on the room type, and the facilities available in those rooms. Where possible we do consider local authority funded residents. Please feel free to call us for more information.

These prices are only a guideline, please contact The Gatehouse Residential Care Home to find out the exact price for your requirements.

Contact The Gatehouse Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Gatehouse Residential Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • E and J I Breckon
  • Privately Owned

Person in Charge

  • Melanie Sellers (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • The Gatehouse welcomes visitors to the home and encourages this for the wellbeing of the residents.


    Any restrictions on visiting will only be in place in line with government guidance.

Parking

  • On site parking

The Gatehouse Residential Care Home Reviews (41)

9.8

The Gatehouse Residential Care Home has a Review Score of 9.8 (9.795) out of 10, based on 14 reviews in the last 2 years.
Over all time The Gatehouse Residential Care Home has 41 reviews.

Overall Experience
  • 40
  • 1
  • 0
  • 0
  • 0
Date Published
  • 41
  • 9
  • 10
  • 14
  • 27
Reviewer Connection to The Gatehouse Residential Care Home
  • 20
  • 7
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Annette O (Daughter of Resident) published on 10 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been using The Gatehouse for respite day care for over a year now and it's been a lifesaver. When we go on holiday we all have a total break and I never worry about Mum while we are away. They have been very good with Mum's complex health needs and very accommodating. I love the fact that one
day they were having a bbq and they called us and invited us for the day. I would highly recommend The Gatehouse.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.795)

Overview of Review Score

The Review Score of 9.8 (9.795) out of 10 for The Gatehouse Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.945 for The Gatehouse Residential Care Home is calculated as follows: ( (156 Excellents x 5) + (9 Goods x 4) ) ÷ 165 Ratings = 4.945
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for The Gatehouse Residential Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Louise

Louise Fowle

Job Title: Operations Manager Joined: 2016

Louise is the daughter of the owners and has grown up with the home since the age of 12, when June & Eric purchased the care facility.


In 2016 Louise joined the home as the Operations Manager, to support the Registered Manager with the business and administration side of the home.


In recent years Louise has taken over the management of the home, overseeing the senior team.

Mel

Mel Sellers

Job Title: Registered Manager Joined: 2021

Mel manages the care of residents within our home and has over 25 years of experience, many of these in management positions. She has her Level 5 qualification, and in her last role, she won a Top 20 Care Homes award.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Gatehouse Residential Care Home to verify any information. View our terms and conditions. The Gatehouse Residential Care Home has an Enhanced Service - more info.