The Gatehouse Residential Care Home

Caring and friendly staff, very clean and orderly. Patient seems happy and relaxed, lots to keep them occupied, games, music, singing, a very comfortable and welcoming environment. As a family member, we also feel comfortable knowing our sister-in-law is getting the best possible care.

Mum moved to The Gatehouse earlier this year as she was struggling to live with Alzheimer's. The Gatehouse is very much a home from home with well maintained, private en-suite rooms opening onto beautiful gardens. The attentive management team and staff are superb: caring for Mum with dignity and respect. With gentle encouragement from staff, including the dedicated activities manager, Mum now spends most of her time in the communal lounges and joins in the many and varied group activities. A lovely surprise as Mum was never very social before! Mum praises the food, has her hair done every week and has made friends with other residents. Communication with the Gatehouse is excellent with regular updates and photos. We can phone, visit or take Mum out whenever we wish. Seeing a loved one move into care is never easy but the operations manager and her team were very understanding and made things very smooth. My family is so grateful to see Mum happy and so well cared for. Thank you to everyone.

Thank you for looking after my stepmother. She is declining sadly but not for want of TLC from you all. I hope that my suggestion of smaller meals on smaller plates will help her reverse her weight decline.

Excellent in every aspect. My brother is always happy living in the home. The entertainment is excellent and sometimes he is encouraged to join in, which he loves. The staff are always ready to help them. The gardens are well kept and when visiting, we can sit out in them.

Our aunt, who had a fall in January, was unable to live at home as her memory was badly affected. We were so lucky that the Gatehouse had a room and let her stay originally just for respite. It became apparent that at 98, her memory wasn’t going to improve. All the staff are so kind and patient with her and she looks really well. She has her hair done weekly and we are sent regular photos of some of the activities she has been joining in with. We often go out for drives or ice cream or tea and cake, but she is always happy to get back. Thank you to the manager and her lovely team.

My cousin has received kind care from a very sympathetic staff. Getting more confused she has failed to recognise me which is distressing but I can see she is well cared for and importantly, respected.

An exceptional Care Home in all aspects. Pleasant rooms, good home-cooked food, with caring staff. They keep you informed of what is going on in respect of the health of staff and residents. There is a programme of activities including music performances which my brother thoroughly enjoys being a musician in his younger days. I would like to thank all the staff for all their hard work and for arranging a lovely Jubilee Party which one and all enjoyed.

I have full peace of mind knowing my mother is well looked after. Even with all the stresses of the last few years, everyone is always smiling and go out of their way to help. I would recommend The Gatehouse to anyone looking for a residential care home.

Unfortunately, my Dad has had to move to a nursing home due to his needs changing. I would like to thank everyone for the kindness and excellent care given to him during his stay at the Gatehouse. It is very homely and always plenty of activities to do. My dad really enjoyed the home-cooked food and there was always a good choice. He was never forced to do anything that he didn’t want to do. Thank you for everything.

Thank you to all the wonderful staff at Gatehouse Lodge. My mother was in need of some TLC which was given to her in bucket loads. The attention that was given was perfect in these strange times. I totally recommend this beautiful care home. I was able to see my mother while sitting outside her french windows and used our mobile phone to chat. The gardens are wonderfully cared for. Thank you to the team for always being there for my calls and having the answers that I needed.

My cousin has dramatically improved in her wellbeing since being cared for by The Gatehouse staff. She is drinking and eating more due to their encouragement. They keep her clean and tidy and generally give her the TLC she deserves.

The food is delicious - homecooked on the premises and always a traditional 'favourite' dish.

Throughout lockdown, management has frequently updated us with details of their protective protocols. They have enabled FaceTime and Skype ‘virtual ‘ visits and latterly garden visits, with scrupulous attention to hygiene and distancing. They have been inventive in arranging ongoing activities for the residents despite current restrictions. I feel grateful that my mother is being looked after so well.

I am always kept up to date on anything that I need to be aware of and as her next of kin, I can rest assured that she is receiving the best of care in a warm, friendly and safe environment.

I would recommend this care home without hesitation for any person looking for a familiar homely living space.

My relative is happy and well cared for, which is so reassuring during this time. I have no hesitation to recommend them to anyone who is looking for elder care.

The staff work very well looking after the residents, well done.

The staff at The Gatehouse have gone out of their way to make sure my Mother-in-law has felt settled and welcomed into their home. She has been a resident there over a year now and I feel that she is extremely well looked after. In 'usual times' they have an excellent array of entertainment on a daily basis and they have done their best in these 'unusual times' to ensure the residents are occupied. I feel that the current Covid19 situation has been dealt with very thoroughly ensuring everyone's safety. In my opinion, The Gatehouse is a fantastic friendly care home.

Stay safe and well, all staff and residents.

My mother was in The Gatehouse Care Home and was wonderfully cared for. She had a lovely room. She could not have been in a better home. I would certainly recommend it.