





Hazeldene is a family owned business specialising in the care for people with dementia. The aim is to provide a safe and comfortable home in a warm and friendly atmosphere to those no longer able to care for themselves.
Care workers pride ourselves in providing the highest level of care to meet people’s individual needs and to enhance their quality of life at a time when it’s most precious.
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Care Provided by Hazeldene Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fee`s are assesed at the pre-admission stage and are based on personal need`s and rooms available at the time of enquiry.
The price(s) shown are provided by the care home. Contact Hazeldene Residential Care Home for full pricing details and T&Cs.
Contact Hazeldene Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Firtree Associates Ltd
- Private Owned
Person in charge
- Karen Webb (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (25)
- Couples/Companion Rooms (1)
Visiting
- No appointment required
Parking
- On site parking
Hazeldene Residential Care Home Reviews (56)
Hazeldene Residential Care Home has a Review Score of 9.6 (9.613) out of 10, based on 12 reviews in the last 2 years.
Over all time Hazeldene Residential Care Home has 56 reviews.
Staff always make us feel welcome. Dad often tells us how he has a giggle with staff and enjoys the activities.
Teamwork is observed with all staff working together regardless of their role. Nothing is too much trouble and a professional, friendly service that we would highly recommend to others.
The manager/director are very approachable.
In general, the home has a pleasant and caring atmosphere.
The staff are fantastic.
They really understand the needs of dementia sufferers.
My mother has been cared for at Hazeldene Residential Care Home for more than four years now. She is well cared for. I visit regularly and consider the home to be first class in every respect.
My mother has been a resident at Hazeldene for one year and all her needs have been met in a kind, caring environment. The staff have, from the outset, spent considerable time to get to know her and used their skill in dealing with advanced dementia to overcome resistance, ensuring a very high standard of personal hygiene. She is always well dressed in clean clothes when we visit. The high standard of cleanliness also applies to the house, which always has a fresh, clean atmosphere. The sign says 'a home for retired gentlefolk' and all the staff treat the residents with great respect, meeting that strapline.
My Mother-in-Law has been at Hazeldene for 2 months now. She never wanted to leave her own home where she was not coping at all. The staff here have settled her in very well and she is very happy in the care home. She enjoys the food, the company of the other residents and the quizzes. Her family are relieved that she is now being well looked after and is safe and warm.
Most of the staff are helpful and friendly, but on a day when I needed to take my mother out in a wheelchair (she cannot walk) a few of the staff were reluctant to get the ramp to put over the step on the front door and one said I can wheel her over the step. I told her I cannot but they did bring the ramp and put it over the step.
Her medical needs are looked after very well and the upkeep and cleanliness of the home is well looked after by the diligent, happy staff. The family are kept informed between visits and on visits of any changes in her health care.
My father went into Hazeldene this year and the staff have been and are extremely caring. They really do care for the residents in such a lovely way.
Staff are friendly and inviting. They provide care and call for medical assistance when needed. The food is good. No complaints.
The staff at Hazeldene are always very friendly and happy to answer any questions. Mum is always full of praise for the staff, saying "they treat me like a queen".
My husband is in this care home, has been for 3 years. He has dementia. I find it all very satisfactory, he is well looked after.
I have made many visits to my friend, at all times I have found the whole team, including the manager most helpful and courteous.
Mum required 24/7 care and company and she has excelled since moving into Hazeldene.
Only go to see mum once a week, it's like she is in good care, staff friendly, helpful, I think mum is in good hands at Hazeldene, mum is happy to be there. Overall a very good care home, keep up the good work, thanks.
I attended Hazeldene's summer party for residents and guests. It was wonderful to see the terrific atmosphere accompanying the day's Alice in Wonderland theme. The building is being, and has been, extensively, brightly and tastefully renovated. Staff are extremely welcoming, energetic, patient and attentive. Residents and guests certainly seemed to enjoy an afternoon packed with musical entertainment, costumes and hats, a lovely buffet, a fun raffle and heaps of singing and dancing. Even the weather rose to the occasion. A well-deserved success for a very hard-working and hugely caring outfit.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Accreditations
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