
I would and have already recommended Croft Manor to other families.Susan M(Daughter of Resident/Service User)

I would recommend this home to anyone, it is so homely.Margaret M(Daughter of Resident/Service User)


I would and have already recommended Croft Manor to other families.Susan M(Daughter of Resident/Service User)

I would recommend this home to anyone, it is so homely.Margaret M(Daughter of Resident/Service User)


Dating from Victorian times, Croft Manor is a splendid brick built 'villa', set back from the road situated close to the town centre. It provides excellent 24-hour care for up to 28 elderly residents, many with a variety of needs.
There are 26 bedrooms over two floors, served by a passenger lift. Of these, 24 are for single occupancy whilst all the bedrooms have their own private toilet facilities.
The...
Care Provided by Croft Manor Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please contact us to discuss your requirements in more detail.
The price(s) shown are provided by the care home. Contact Croft Manor Residential Care Home for full pricing details and T&Cs.
Contact Croft Manor Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- CC Croft Manor Ltd
- Private Owned
Person in charge
- Tammy Smith (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (24)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (2)
Visiting
- visiting times are not restricted and friends and family may vsit anytime. Certain parts of the day can be busier, such as around meal times
Parking
- The home has loads of parking to the front of the building
Croft Manor Residential Care Home Reviews (31)
Croft Manor Residential Care Home has a Review Score of 9.3 (9.302) out of 10, based on 7 reviews in the last 2 years.
Over all time Croft Manor Residential Care Home has 31 reviews.
Mum has been at Croft Manor for over 6 years. In this time, she has been looked after with great care. When I ask her if she is happy, she always says yes. The staff are very friendly and kind. The rooms are always clean and tidy. The food is good. I am glad my mum is settled here.
I have been visiting a resident at Croft Manor regularly for the past year and have found the staff, without exception, to be welcoming. I have observed the staff attitudes and interaction with residents and have only seen incredible positivity and kindness displayed. Whatever a resident requests, the response from staff seems calm. In the past year, there has been a change of manager. The present manager is very approachable and professional. I would recommend this home.
All of the staff treat Mum with care and respect and go the extra mile to make sure she is well cared for.
On several occasions I have arrived unannounced around mealtimes and been offered the opportunity to sit with Mum and have a meal with her which is great and the food has always been very good.
There are activities arranged for the residents every day and also family activities arranged (a family breakfast brunch was done recently which was excellent) so everyone can get involved and interact with the whole team.
We are so happy that we were given the opportunity for Mum to live at Croft Manor as this has given us as a family peace of mind knowing Mum is being well looked after.
Mum has been in the care home since July 2025 & I cannot fault the care mum is given. Everyone, from cleaner, support staff, carer, catering, management etc. When mum came in she hardly ate any food, but now has a healthy appetite. She joins in the activities, when she can. The other day,the care home did brunch for the residents & their families, this was brilliant.
I would have entered good for Overall Experience and Management because when Mum first went into the home it was at a period of change. Now it is excellent for all categories. Every member of staff has shown my mother the greatest respect and nothing is too much trouble. This also extends to us as family members. Cannot praise the staff enough. My mum is happier now than she has been for a long time.
Staff are polite and always greet you. Food seems the same all the time, e.g., ice cream daily, no alternative.
I am also sorry to hear you mention no alternatives to food and only ice cream on the menu. Croft Manor runs 4 weeks of menus, which are changed for Spring, Summer,...
The manager was brilliant in swiftly assessing my brother and offered a room, which they would refurbish before he arrived. A couple of weeks later he arrived into his freshly decorated spacious room.
My brother has settled in so well into his new home, where he has a great relationship with the staff and loves the food. He is healthier than he has been in a very long time, with excellent care ensuring he has his medication alongside tasty food and exercises. The home staff take him regularly out into the town which has improved his confidence and mobility.
When asked last visit if he was happy he voted 10 out 10!
And I am really happy knowing he is happy.
Than you Richard for taking the time to review Croft Manor Care Home. I know how difficult it was for your brother having to come into a care home, a decision that he did not make himself. However, since he has been at Croft, he has settled well, enjoys his weekly trips out and the regular visits...
My husband was a resident at Croft Manor Care Home for the last six months of his life and he received the best care I could have wanted. I was allowed to visit at any time and was always kept up to date regarding any problems and any suggestions I put forward to help him were acted on swiftly. I was allowed to stay with him 24 hours a day for the last few days of his life. The food was excellent and tailored to residents' individual needs. All of the carers were extremely kind both to my husband and myself and very professional in their work. I would highly recommend this home.
Thank you for your kind comments, it was an absolute pleasure caring for your husband and spending time with you.
I feel that my friend is safe in the care of Croft Manor and his overall health has improved with the regular meals etc. I travel from London to visit my friend and if the visit is near mealtime I am sometimes offered food which is much appreciated. The manager and staff are always available.
Thank you very much for your review. We are really pleased that you and your friend are happy with the care provided. It is a pleasure having your lovely friend stay with us here at Croft Manor.
I am kept informed of my dad's health. The staff are polite and friendly.
All staff make my dad's visitors feel welcome at all times.
Thank you for your lovely feedback. We are so glad Dad is happy here as it is an absolute pleasure having him stay with us at Croft Manor.
Overall, Croft Manor is a good care home, very understanding and caring staff, good food, clean and the surroundings are lovely. Communication between care home and family on medical and health issues could be improved. One bugbear is even though Mum's clothes are labelled, every time we go in she has someone else’s clothes on, her clothes and underwear are nowhere to be seen, we spend a lot of money getting lovely clothes for her to find they’ve disappeared or someone else is wearing them, so whoever does the laundry needs to be on top of this, how hard can it be to read a label and put it in the right pile! Management are always happy to chat and help with any problem and to make things as easy as possible whatever the issue is. All the carers that work here are kind, caring and lovely, Mum is very happy here.
Thank you for taking the time to share your feedback. It is a pleasure looking after Mum and we are glad she is happy here with us at Croft Manor. Thank you for raising your concerns with us. We are now in the process of hiring a full time laundry assistant to rectify these issues.
Many thanks for the opportunity to review the performance of the Croft Manor Residential Care Home. I have found the staff to be caring and enthusiastic, always willing to be helpful to visitors who may be unsure of what to expect. every aspect of what you do is always so much appreciated, regards.
Thank you for your lovely review. I am so glad you are happy with everything we do here at Croft Manor.
My brother has lived in Croft Manor for 4-5 years. He is happy and well looked after despite his condition deteriorating. All the staff are friendly and helpful. They keep me informed as I live a good distance from him. I recommend the home. Well done.
Thank you for your lovely review. It is a pleasure having your brother stay with us here at Croft Manor.
My partner and I chose Croft Manor for my uncle. We needed to find an alternative care home for him because the funding was discontinued for his previous nursing home placement. I was happy with the CQC report, the food hygiene rating and previous reviews. We liked the architecture of the building. His room was freshly decorated, with a new sink, carpet, furniture and TV. It already had an ensuite toilet. The managers are very friendly and the registered manager visited my uncle to complete an assessment which was very positive. I have received positive feedback from both my uncle and the home who are both happy. I have visited my uncle on a number of occasions and am always made welcome.
Thank you for taking the time to write a review and for your positive feedback. We thoroughly enjoy having your uncle live with us at Croft Manor.
My mother has been staying at Croft Manor Residential Care Home all through the pandemic. The manager and her team have been really great throughout all this time, and looked after my mother really well, and done their utmost to keep everyone in Croft Manor safe. It's a really good home, and I can definitely recommend it.
DeThank you very much for your review. We are really pleased that you and your family are happy with the care provided. It's a pleasure having your mum living at Croft Manor.
My lovely Dad moved to Croft Manor Care Home in July, when his dementia became too much for Mum. Sadly due to Covid-19 restrictions visiting was limited to only a few in the garden. Dad sadly passed away after 3 months. We as a family were very happy with Dad's care, the staff are all so friendly and caring, due to the lack of visiting they answered all of our many questions over the telephone with empathy and kindness. Lovely home with great caring staff. I cannot comment on facilities or activities as due to Covid-19 restrictions we could not enter the building.
The staff were extremely efficient, friendly and supportive of any need.
The food was varied and of a high quality. In difficult times they do an amazing job. I would recommend them in an instant.
However, the care she has received is second to none and has been adapted to suit her needs.
The staff are amazing from the management to the maintenance, the food and the cleanliness cannot be faulted in any way.
I would and have already recommended Croft Manor to other families.
Croft Manor was suggested as a home where my husband would be happy and would be very well looked after. We visited the home and were greeted by the friendly staff. There was a warm, homely atmosphere throughout the home and my husband has settled in very well. Thank you to you all at Croft Manor.
This is my up to date review. Nothing has changed my original opinion of Croft Manor. My mother is very contented in the home. Mealtimes are looked forward to, as the food is first class. I would recommend this home to anyone, it is so homely. Visitors are welcomed by the friendly staff. A hairdresser and also a chiropodist visit regularly, which my mother takes advantage of, free manicures too.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 May 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Croft Manor Residential Care Home.
There are no upcoming events for Croft Manor Residential Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Croft Manor Residential Care Home.
Accreditations
There are no accreditations posted yet for Croft Manor Residential Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Croft Manor Residential Care Home
What types of Care is Croft Manor Residential Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Croft Manor Residential Care Home have?
There are 24 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Croft Manor Residential Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Croft Manor Residential Care Home to the centre of Fareham?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft Manor Residential Care Home to verify any information. View our terms and conditions. Croft Manor Residential Care Home has an Enhanced Service -more info.