Croft Manor Residential Care Home

My mother has been a resident of Croft Manor now since June 2017 and despite her advanced years and having a long-term illness, is still able to enjoy an excellent quality of life with the thoughtful care and treatment received. We have found over the months all of the staff extremely competent and approachable, enabling us to develop a sound relationship with them. The quality of catering, care and support is second to none and we can always rely on a prompt update if there are any issues with Mum's health and well being, that are not run of the mill. I am really pleased that I chose this particular care home for her, and have every confidence in their continuing ability to look after my mother.

Most of the Carers have been there over the 3 years, providing personal, consistent care. Whenever medical care is needed the staff arrange it quickly and keep me informed of any incidents. Overall, I am very satisfied with the care provided for my parents.

The stressful and upsetting experience of having to move my mother into full-time care was made so much easier by the professional and caring personnel at Croft Manor Residential Care Home, they could not have been more helpful or kind. This kindness also extends to whoever this family visits, when a warm welcome is always received at any time of the day with the offer of a cup of tea. This welcoming atmosphere instils a confidence that she is in safe hands and will always be cared for.

My mother us well looked after, always clean and tidy. I have seent he activity rota and there is a wide range of events going on every week.

My husband suffers with dementia. After 2 weeks in hospital I realised I couldn't cope any more. My husband is 87 and I am 85. My daughter chose 3 care homes and then she took me to look at them. She took me to look at Croft Manor first and I told her I didn't want to see the others, my mind was made up. It is such a lovely homely place and the staff are wonderful - nothing is too much trouble for them.

Reaction to sensory mat alarm - within seconds. Constant attention to toilet needs in a very sensitive manner. A constant supply of hot and cold drinks. Handyman personalised room in an hour or so to residents satisfaction. Staff introduced themselves within hours. Immediate and warm welcome to visitors. Staff working as a team. The building is very suitable and has been sensibly and sensitively adapted to light, bright and airy with aspects over the garden. Service and care very personalised.

Mum has been happy here. The staff are a credit to the home.

Warm and welcoming. Staff always know mum's current state and whereabouts.

With their encouragement, they have even got dad eating by himself again (ie with utensils). Outstanding.

My elderly mother had to go into care in May 2017 and after looking at several homes, Croft Manor was our choice. Croft Manor is a really warm and welcoming care home. It has a lovely ambience and the 3 principal rooms are bright and airy and the residents are all well cared for. My mother is very happy there and that, in turn, means we are happy too! The manager and staff are very friendly and fully committed to providing a high standard of care and genuinely welcome families when they visit. Nothing is too much trouble for them and my mother agrees!

I would recommend Croft Manor and the staff to anyone.

We have been visiting Croft Manor for the past year. Always a friendly greeting and the place has a homely feel. Pleased with all listed below.