Oak Mount Care Home, Ringwood, Hampshire
Oak Mount Care Home, Ringwood, Hampshire
Oak Mount Care Home, Ringwood, Hampshire

Oak Mount Care Home has been run by the same family for the last 20 years, during which time clients have seen an ongoing commitment to high standards.

The clients feel as though they are living in a setting which is homely, with a very friendly atmosphere. This is something staff pride themselves in and it is often what residents like most about living at Oak Mount.

Staff adhere to the care home's philosophy of maintaining the kind of home they would all like for their loved ones, which means putting all the residents' needs first.

Oak Mount is located just a mile outside of Ringwood town centre in a secluded location. The residents often enjoy making the most of beautiful gardens, especially enjoying the views from an easily accessible sun lounge, no matter what the weather is like outside.

Owner: Oak Mount Care Home Ltd

Person in charge: Debbie Churchward (Registered Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 21

Shared Rooms: 0

Rooms with ensuite WC: 10

Weekly Charges Guide: Personal Care Single £529 – £795 (These prices are only a guideline, please contact Oak Mount Care Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Oak Mount Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.9 Oak Mount Care Home has a Review Score of 9.9 (9.916)

The Review Score of 9.9 (maximum of 10) for Oak Mount Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Oak Mount Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.916 for Oak Mount Care Home is calculated as follows: ( (76 Excellents x 5) + (7 Goods x 4) ) ÷ 83 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Oak Mount Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 5 Reviews ÷ 4.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oak Mount Care Home?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oak Mount Care Home

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Grandson of Resident/Service User
    1
  • Son of Resident/Service User
    1

Oak Mount is a lovely comfortable home surrounded by gardens and wonderful trees. The atmosphere is always welcoming, friendly and there is a lot of laughs. I am impressed with how clean and well cared for Mom's room is and the whole house. Mom always looks beautiful. The quality of care is excellent. Every effort has been made to make Mom feel at home. Mom moving here has not changed the quality of time I spent with her at all which reflects so well on the kind of loving atmosphere that is nurtured there.

How likely would you be to recommend Oak Mount Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A friend of my parents' is currently an extremely happy resident at this lovely care home - so well looked after and such friendly staff, I would have no hesitation recommending Oak Mount to my nearest and dearest.

How likely would you be to recommend Oak Mount Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit my Nan regularly at Oak Mount and I have always been very impressed. Nan is very happy here (we didn't expect her to adjust and settle in so quickly), and I think this is down to the excellent staff and facilities. The staff are always very friendly and professional when I visit, the home is very clean and Nans room is a very good size. I would not hesitate in recommending Oak Mount to anyone considering care for a loved one.

How likely would you be to recommend Oak Mount Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Whenever I visit this care home, I am always impressed with the lovely, homely atmosphere.
The staff are always very friendly towards visitors and are very caring and attentive to the residents.

How likely would you be to recommend Oak Mount Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in Oak Mount for three months. I am extremely pleased with the way she is being looked after and cared for. She is very happy in herself and joins in with all the events that the care home provides. The staff are all very efficient and nice and I feel very happy to leave my mother in their care. The manager is very helpful and keeps me fully informed of my mother's progress. I would very happily recommend this home to anyone else who has been put in my position of finding care for a parent. Very good!

How likely would you be to recommend Oak Mount Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care home has made a major impact on mums well being her dementia care has taken all the worries of my families shoulders. I cannot say enough how well the staff look after her. Great staff Great home.

How likely would you be to recommend Oak Mount Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Following not being able to manage in the community, Oak Mount became my mother's home. Prior to her move, staff encouraged us to bring anything that would help mum feel at home for instance, furniture, ornaments and so on. To our surprise mum, who had always been fiercely independent, settled very quickly being treated with empathy and respect by staff.

We found all the staff very professional, empathetic and compassionate. Mum's needs were always the priority and we knew she was being cared for in a way we would have liked to have managed in our own home. When we visited, we were made to feel welcome by the staff who were always on hand to bring us up to date with mum's latest exploit. It was evident that staff took the time to sit and talk to mum who always enjoyed a 'good chat', no matter how odd the subject matter could be.

What is impressive is that many of the staff at Oak Mount have worked there some considerable amount of time. This was reassuring for us as we felt this was an indicator of the quality of care the home provides. The home is clean, warm and bright and there is a homeliness which promotes a family atmosphere which includes the residents and staff.

Sadly, at the age of 95, mum died of old age. However, we feel that during her stay at Oak Mount, mum's best interests were always promoted with humility and respect. The homely consistent atmosphere that is prevalent at the home supported mum's peaceful passing as she was surrounded by consistently familiar voices, noises and routines.

I can highly recommend Oak Mount Rest Home.

How likely would you be to recommend Oak Mount Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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