Oak Mount Care Home

No questions need to be asked or answered, Oak Mount Care Home is a place of comfort, care, love, kindness & special people who look after those amongst us who need that care. These are people with big hearts. Managers don't just manage, cleaners don't just clean, chefs don't just cook (food is really good), carers & all other staff interact in the care of residents, My partner was not any 'easy' person but staff took time to know & understand him. When the end was near I felt surrounded by love and comfort. Thank you each & everyone of you.

My father in law was only at Oak Mount for a short time but during this time he was extremely well cared for. All of the staff built up a good rapport with him and my Mother in law, husband, sister in law and kids were always warmly welcomed.

We couldn't have asked for more - this is a lovely place.

We could not have been happier with the choice made for dad. The staff and care were excellent. They got to know dad really well in a short space of time. We loved how much it felt like one big family and how the staff obviously really cared for dad. We always felt welcome and it was lovely how the staff got to know the rest of the family too. We knew dad was being looked after with the greatest of care and respect and I would highly recommend Oak Mount to anyone looking for care of a loved one.

The care of my husband Brian during his time at Oakmont was faultless. The kindness of all the staff to Brian, myself and all the family was so good in everyway. We were kept informed of the changes in his condition and how to cope with it. I am sure it will help me when coming to terms with the loss of my husband to know how well he was looked after during his time at Oakmont till the end.

All staff are really friednly and proffessional. The activities lady really engages with my dad. The food looks lovely. Dad likes to see my dog, she is welcome and also gets a biscuit.

My husband has recently gone into Oak Mount Care Home and is very happy there. He says the staff are very kind and the food is good. They are very good at giving him activities which help him a lot.

Unfortunately, my father was only in the home for four months before needing more medical assistance, in those months the care was excellent, all the staff were very kind and caring and would go out of their way to help him, my father is a very fussy eater but never complained once about the food, The home was always clean and the staff were more like friends than carers. Well done to you all.

When I visit my sister, you are always met with happy faces. The staff are very helpful, and nothing seems to be too much trouble. I always say I couldn't do your job, as they have so much patience.

My mother has been at Oak Mount Care Home now for over four years, and I can't recommend this home enough. I have been very pleased with the care and attention they give my mother, and they are always one step ahead when it comes to her changing needs. The chef always cooks a hearty lunch and there are always activities/entertainers coming in. Since my mother has been there, the staff have not changed much, so they all know my mum well, and we have got to know them. During the Covid pandemic, they were absolutely brilliant and put the resident's safety first! It is always a joyful and pleasant place to visit and is very homely.

Could not be happier with their care.

My mum lived very happily in Oak Mount Care Home for eighteen months until sadly she had a fall in December 2023 when she broke her hip. After surgery for a new hip she was assessed by the manager of Oak Mount and due to frailty and reduced mobility she was unable to return to live there. We were all so saddened by this as we had hoped it would be her 'forever home'. The home is wonderful and homely, the staff are so caring and friendly and it is such a 'home from home'. Everything about Oak Mount is superb and I feel privileged to be able to give a review on this special care home.

I have visited my friend on several occasions at Oak Mount and it is always lovely there. The staff are really friendly and welcoming, it is always clean and tidy and most importantly my friend is extremely happy here. Thank you for taking such great care of her. Keep up the great work.

My mum went into Oak Mount initially for respite, after a couple of weeks I could see she had settled in really well thanks to the diligence, professionalism and kindness of the staff, even in the most trying of circumstances. There is plenty of social contact, (Mum lived by herself at home), I could see her more aware of her surroundings and other people and there are always activities to engage in. Meals are prepared on-site, not 'pinged' in a microwave, and to a good standard. A place I'm very happy for her to be.

My grandmother was in Oak Mount for about a year. Every time we visited the staff were absolutely fantastic, they really would make us feel very welcome. When we would bring our daughters to see granny the staff would get colouring bits out to keep our children occupied which was really very nice of them. The home was always very clean and tidy and the garden was a lovely place to sit on nice sunny days. We would certainly recommend Oak Mount Care Home to all of our elderly friends 100%.

After my husband had been in a very unpleasant care home, where money and business were the main motivators, I'd become rather cynical. As soon as I went into Oak Mount, I just knew I'd found my husband's 'home' in the true sense of the word. You could feel the camaraderie, warmth, kindness and humour emanating from the staff - everyone matters at Oak Mount. Nothing is too much trouble for the carers and instead of tears and sadness, there is always fun, laughter and activities there. It's an amazing place and I can't believe I was so lucky to have my husband in such a perfect place. We've made friends for life. Often, due to circumstances, I'd visit unannounced, yet he was always laughing with the carers and was obviously well looked after and most of all, the happiest I've seen him in years. The meals as well are a joy, with all the favourites. You're all very special and have helped me through what was a dreadful time. Thank you all so much, you are 'angels' in every sense of the word.

The team at Oak Mount are truly amazing. They are so patient and they never forgot any requests made by us on behalf of Dad. They really do care and are totally on the ball. The combination of being very organised, alongside genuinely caring for their residents and the wider family, makes Oak Mount the winner it is. I was so pleased they were able to look after Dad. What a friendly, caring environment. They are small but perfectly formed. Thank you Oak Mount!

I find the home welcoming when we visit, and the staff very friendly. Mum is always well-dressed, clean and in good spirits.

I visit my mother once a week, and whenever I go, Mum is always neat and tidy. The staff are always cheerful, and the residents look happy and content.

Oak Mount is an excellent care home. The staff make time for the residents, chats with them and really cares about them. The home is very clean, warm and comfortable, and contact relatives quickly if the need arises. They have activities and encourage residents to join in, a weekly hairdresser and regular chiropody. I highly recommend Oak Mount for its care and support of residents and family members.