Oak Mount Care Home

2 Narrow Lane, Poulner, Ringwood BH24 3EN
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9.8 42 Reviews
  • Oak Mount Care Home, Ringwood
Oak Mount Care Home has been run by the same family for the last 25 years, during which time clients have seen an ongoing commitment to high care standards.

The clients feel as though they are living in a setting which is homely, with a very fun and friendly atmosphere. This is something staff pride themselves in and it is often what residents like most about living at Oak Mount.

Staff adhere to the care home's philosophy of maintaining the kind of home they would all like for their loved ones, which means putting all the residents' needs first.

Oak Mount is located just a mile outside of Ringwood town centre in a secluded location. The residents often enjoy making the most of beautiful gardens, especially enjoying the views from an easily accessible sun lounge, no matter what the weather is like outside.
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Care Provided by Oak Mount Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1290 – £1430
  • Self-Funded Residential Dementia Care: £1290 – £1430
  • RESPITE Self-Funded Residential Care: £1290 – £1430
  • RESPITE Self-Funded Residential Dementia Care: £1290 – £1430

We are currently on the HCC Framework, which means we can take residents at their Residential Standard and Residential Enhanced rates

These prices are only a guideline, please contact Oak Mount Care Home to find out the exact price for your requirements.

Contact Oak Mount Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Oak Mount Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Oak Mount Care Home Ltd
  • Privately Owned

Person in Charge

  • Debbie Churchward (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (0)

Visiting

  • People can visit whenever they like.

Parking

  • Onsite parking available, anybody who has mobility difficulties is welcome to park in front of the home for easier access.

Oak Mount Care Home Reviews (42)

9.8

Oak Mount Care Home has a Review Score of 9.8 (9.824) out of 10, based on 15 reviews in the last 2 years.
Over all time Oak Mount Care Home has 42 reviews.

Overall Experience
  • 37
  • 5
  • 0
  • 0
  • 0
Date Published
  • 42
  • 4
  • 7
  • 15
  • 27
Reviewer Connection to Oak Mount Care Home
  • 19
  • 9
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from Allan W (Son of Resident) published on 8 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home has made a major impact on mums well being her dementia care has taken all the worries of my families shoulders. I cannot say enough how well the staff look after her. Great staff Great home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie W (Daughter of Resident) published on 1 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following not being able to manage in the community, Oak Mount became my mother's home. Prior to her move, staff encouraged us to bring anything that would help mum feel at home for instance, furniture, ornaments and so on. To our surprise mum, who had always been fiercely independent, settled very
quickly being treated with empathy and respect by staff.


We found all the staff very professional, empathetic and compassionate. Mum's needs were always the priority and we knew she was being cared for in a way we would have liked to have managed in our own home. When we visited, we were made to feel welcome by the staff who were always on hand to bring us up to date with mum's latest exploit. It was evident that staff took the time to sit and talk to mum who always enjoyed a 'good chat', no matter how odd the subject matter could be.


What is impressive is that many of the staff at Oak Mount have worked there some considerable amount of time. This was reassuring for us as we felt this was an indicator of the quality of care the home provides. The home is clean, warm and bright and there is a homeliness which promotes a family atmosphere which includes the residents and staff.


Sadly, at the age of 95, mum died of old age. However, we feel that during her stay at Oak Mount, mum's best interests were always promoted with humility and respect. The homely consistent atmosphere that is prevalent at the home supported mum's peaceful passing as she was surrounded by consistently familiar voices, noises and routines.


I can highly recommend Oak Mount Rest Home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for Oak Mount Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.824 for Oak Mount Care Home is calculated as follows: ( (146 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 176 Ratings = 4.824
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oak Mount Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak Mount Care Home to verify any information. View our terms and conditions. Oak Mount Care Home has an Enhanced Service - more info.