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Oak Mount Care Home

2 Narrow Lane, Poulner, Ringwood, Hampshire BH24 3EN
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Oak Mount Care Home, Ringwood
Oak Mount Care Home, Ringwood
Oak Mount Care Home, Ringwood

Oak Mount Care Home has been run by the same family for the last 25 years, during which time clients have seen an ongoing commitment to high care standards.

The clients feel as though they are living in a setting which is homely, with a very fun and friendly atmosphere. This is something staff pride themselves in and it is often what residents like most about living at Oak Mount.

Staff...  

Care Provided by Oak Mount Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,290 - £1,430£1,290 - £1,430
Residential Dementia Care£1,290 - £1,430£1,290 - £1,430

We are currently on the HCC Framework, which means we can take residents at their Residential Standard and Residential Enhanced rates

Contact Oak Mount Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Oak Mount Care Home Ltd
  • Private Owned

Person in charge

  • Debbie Churchward (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (21)

Visiting

  • People can visit whenever they like.

Parking

  • Onsite parking available, anybody who has mobility difficulties is welcome to park in front of the home for easier access.

Oak Mount Care Home Reviews (43)

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9.5

Oak Mount Care Home has a Review Score of 9.5 (9.525) out of 10, based on 8 reviews in the last 2 years. Over all time Oak Mount Care Home has 43 reviews.

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Showing 43 reviews matching selected criteria
Review from Janice A (Partner of Resident) published on 10 June 2026 Submitted via Postal Card
Overall Experience

No questions need to be asked or answered, Oak Mount Care Home is a place of comfort, care, love, kindness & special people who look after those amongst us who need that care. These are people with big hearts. Managers don't just manage, cleaners don't just clean, chefs don't just cook (food is really good), carers & all other staff interact in the care of residents, My partner was not any 'easy' person but staff took time to know & understand him. When the end was near I felt surrounded by love and comfort. Thank you each & everyone of you.

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Review from Tabitha S (Daughter-in-law of Resident) published on 27 November 2025 Submitted via Website
Overall Experience

My father in law was only at Oak Mount for a short time but during this time he was extremely well cared for. All of the staff built up a good rapport with him and my Mother in law, husband, sister in law and kids were always warmly welcomed.

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Review from Jo S (Daughter of Resident) published on 27 November 2025 Submitted via Website
Overall Experience
Oak Mount took such enormously kind care of my dad, during the last few months of his life.
The team are such a caring family, giving us great peace and warmth in looking after both my Dad and thinking of us.
Communication was great, there was lots of thoughtfulness and consideration for what would make Dad comfortable and relaxed.
And always with lovely humour and brightness.

We couldn't have asked for more - this is a lovely place.

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Review from Nik S (Son of Resident) published on 25 November 2025 Submitted via Website
Overall Experience

We could not have been happier with the choice made for dad. The staff and care were excellent. They got to know dad really well in a short space of time. We loved how much it felt like one big family and how the staff obviously really cared for dad. We always felt welcome and it was lovely how the staff got to know the rest of the family too. We knew dad was being looked after with the greatest of care and respect and I would highly recommend Oak Mount to anyone looking for care of a loved one.

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Review from Lynn S (Wife of Resident) published on 10 November 2025 Submitted via Postal Card
Overall Experience

The care of my husband Brian during his time at Oakmont was faultless. The kindness of all the staff to Brian, myself and all the family was so good in everyway. We were kept informed of the changes in his condition and how to cope with it. I am sure it will help me when coming to terms with the loss of my husband to know how well he was looked after during his time at Oakmont till the end.

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Review from S W (Daughter of Resident) published on 27 February 2025 Submitted via Postal Card
Overall Experience

All staff are really friednly and proffessional. The activities lady really engages with my dad. The food looks lovely. Dad likes to see my dog, she is welcome and also gets a biscuit.

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Review from E C (Wife of Resident) published on 27 February 2025 Submitted via Postal Card
Overall Experience

My husband has recently gone into Oak Mount Care Home and is very happy there. He says the staff are very kind and the food is good. They are very good at giving him activities which help him a lot.

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Review from S C (Son of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

Unfortunately, my father was only in the home for four months before needing more medical assistance, in those months the care was excellent, all the staff were very kind and caring and would go out of their way to help him, my father is a very fussy eater but never complained once about the food, The home was always clean and the staff were more like friends than carers. Well done to you all.

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Review from David K (Brother of Resident) published on 12 August 2024 Submitted via Postal Card
Overall Experience

When I visit my sister, you are always met with happy faces. The staff are very helpful, and nothing seems to be too much trouble. I always say I couldn't do your job, as they have so much patience.

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Review from Liz G (Daughter of Resident) published on 7 August 2024 Submitted via Website
Overall Experience

My mother has been at Oak Mount Care Home now for over four years, and I can't recommend this home enough. I have been very pleased with the care and attention they give my mother, and they are always one step ahead when it comes to her changing needs. The chef always cooks a hearty lunch and there are always activities/entertainers coming in. Since my mother has been there, the staff have not changed much, so they all know my mum well, and we have got to know them. During the Covid pandemic, they were absolutely brilliant and put the resident's safety first! It is always a joyful and pleasant place to visit and is very homely.

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Review from J P (Daughter of Resident) published on 24 July 2024 Submitted via Postal Card
Overall Experience
Have made my mother with dementia feel very at home, she lived with us for 17 years but when she could not be left on her own and had stepdad driving, it was hard for her.
She said to me more than once she likes living here better than where she lived before. What more could you ask for.
They are lovely, caring, keep you informed, know their residents are people, not patients.

Could not be happier with their care.

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Review from Janet B (Daughter of Resident) published on 19 July 2024 Submitted via Postal Card
Overall Experience

My mum lived very happily in Oak Mount Care Home for eighteen months until sadly she had a fall in December 2023 when she broke her hip. After surgery for a new hip she was assessed by the manager of Oak Mount and due to frailty and reduced mobility she was unable to return to live there. We were all so saddened by this as we had hoped it would be her 'forever home'. The home is wonderful and homely, the staff are so caring and friendly and it is such a 'home from home'. Everything about Oak Mount is superb and I feel privileged to be able to give a review on this special care home.

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Review from Matt C (Friend of Resident) published on 15 July 2024 Submitted via Website
Overall Experience

I have visited my friend on several occasions at Oak Mount and it is always lovely there. The staff are really friendly and welcoming, it is always clean and tidy and most importantly my friend is extremely happy here. Thank you for taking such great care of her. Keep up the great work.

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Review from Martin N (Son of Resident) published on 12 July 2024 Submitted via Website
Overall Experience

My mum went into Oak Mount initially for respite, after a couple of weeks I could see she had settled in really well thanks to the diligence, professionalism and kindness of the staff, even in the most trying of circumstances. There is plenty of social contact, (Mum lived by herself at home), I could see her more aware of her surroundings and other people and there are always activities to engage in. Meals are prepared on-site, not 'pinged' in a microwave, and to a good standard. A place I'm very happy for her to be.

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Review from Neil B (Grandson of Resident) published on 11 July 2024 Submitted via Website
Overall Experience

My grandmother was in Oak Mount for about a year. Every time we visited the staff were absolutely fantastic, they really would make us feel very welcome. When we would bring our daughters to see granny the staff would get colouring bits out to keep our children occupied which was really very nice of them. The home was always very clean and tidy and the garden was a lovely place to sit on nice sunny days. We would certainly recommend Oak Mount Care Home to all of our elderly friends 100%.

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Review from Mary S (Wife of Resident) published on 14 March 2024 Submitted via Website
Overall Experience

After my husband had been in a very unpleasant care home, where money and business were the main motivators, I'd become rather cynical. As soon as I went into Oak Mount, I just knew I'd found my husband's 'home' in the true sense of the word. You could feel the camaraderie, warmth, kindness and humour emanating from the staff - everyone matters at Oak Mount. Nothing is too much trouble for the carers and instead of tears and sadness, there is always fun, laughter and activities there. It's an amazing place and I can't believe I was so lucky to have my husband in such a perfect place. We've made friends for life. Often, due to circumstances, I'd visit unannounced, yet he was always laughing with the carers and was obviously well looked after and most of all, the happiest I've seen him in years. The meals as well are a joy, with all the favourites. You're all very special and have helped me through what was a dreadful time. Thank you all so much, you are 'angels' in every sense of the word.

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Review from Sarah O (Daughter of Resident) published on 12 October 2023 Submitted via Website
Overall Experience

The team at Oak Mount are truly amazing. They are so patient and they never forgot any requests made by us on behalf of Dad. They really do care and are totally on the ball. The combination of being very organised, alongside genuinely caring for their residents and the wider family, makes Oak Mount the winner it is. I was so pleased they were able to look after Dad. What a friendly, caring environment. They are small but perfectly formed. Thank you Oak Mount!

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Review from C F (Mother of Resident) published on 13 April 2023 Submitted via Postal Card
Overall Experience

I find the home welcoming when we visit, and the staff very friendly. Mum is always well-dressed, clean and in good spirits.

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Review from Julie M (Daughter of Resident) published on 12 April 2023 Submitted via Postal Card
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I visit my mother once a week, and whenever I go, Mum is always neat and tidy. The staff are always cheerful, and the residents look happy and content.

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Review from Jayne D (Daughter of Resident) published on 4 April 2023 Submitted via Postal Card
Overall Experience

Oak Mount is an excellent care home. The staff make time for the residents, chats with them and really cares about them. The home is very clean, warm and comfortable, and contact relatives quickly if the need arises. They have activities and encourage residents to join in, a weekly hairdresser and regular chiropody. I highly recommend Oak Mount for its care and support of residents and family members.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 October 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

Accreditations

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Frequently Asked Questions about Oak Mount Care Home

What types of Care is Oak Mount Care Home registered for?

Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oak Mount Care Home have?

There are 21 Single Rooms.

What are the Facilities & Services at Oak Mount Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Oak Mount Care Home to the centre of Ringwood?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak Mount Care Home to verify any information. View our terms and conditions. Oak Mount Care Home has an Enhanced Service -more info.