Old Raven House

Anne, Annemarie, Dionne and all of the Old Raven House Care Team were marvellous not only with my Dad Ron but with my husband and I. We felt included in his care and always received a warm and friendly welcome from everyone.

Mum has had respite at the Raven over 5 years and we have always been happy with mums care. Those days she would talk with the carers about her life, she could also walk then so knew all the places in the home. So when we decided the time for her to go into care full time, we of course chose the Raven. September has been her first month and she's settled in ok the carers and staff are looking after her so well. We have no complaints. Her room is lovely and we are always made so welcomed when we come in to visit mum.

Both of my parents spent their last months and years living in Old Raven. My dad was there for nearly three years until his death in July 2026. I had complete trust and confidence in the care my parents received at Old Raven; it was thoughtful, respectful and always delivered with great kindness. My dad arrived at Old Raven keen to remain independent for as long as possible. Care staff supported him in this, gradually offering more help as his health deteriorated. As a visitor over the course of several years, I valued the positive environment staff created in the care home, and always appreciated their willingness, however busy, to answer questions and update me with news about my dad. Their support not just for my dad, but also for me, in his final weeks of life was excellent.

The Old Raven House care home is a 'home from home' for residents. it has a lovely atmosphere and the staff are so caring and attentive. There are lots of activities and entertainment with live singers for residents to sing along to. The food always looks

My mum has lived at Old Raven House since December 2023 and I can't imagine a better place for her to be. The staff are so caring and kind to mum, and also to us as her family. She has a lovely bright room facing the garden, which suits her very well. Old Raven House feels like a family environment, with familiar faces and lots of laughter. I feel very grateful to the Old Raven team for taking such care of my mum.

I would recommend ORH to anyone.

The staff at Old Raven House work so hard to care for our loved ones. The home is always, clean and rooms tidy. There is a vast selection of activities and events provided for residents if they choose to participate. I feel very thankful for the kindness and care shown to my mum by the Old Raven team.

I am generally well satisfied with the care which my wife receives at Old Raven House. The staff display dedication and patience in their work.

The staff at this care home are very lovely & great at what they do. The manager Anne is a fabulous manager who is extremely kind & attentive to the residents needs & their family members. The food here is great & both the chef's (Dotty & the other man-sorry I can't remember his name) are amazing cooks. I cannot fault the food because it's amazing & they are both great at knowing & remembering the residents who have food allergies which is a huge bonus. If you have any problems then Anne will try her best to get it sorted out, sometimes there are staffing issues (if an illness is going around) which makes it harder for the staff that are in by increasing their workload but they all seem to manage this as best as they can. My mum has been here for a long time now (since 2021) & yes there have been a couple of issues during her time here but all of these were rectified quickly & I wouldn't want or trust anyone else to look after her except The Old Raven House team.

Such a lovely caring home. The staff are all amazing, so caring, taking time building relationships with mum & ensuring she is listened to & cared for fully. Everyone is so helpful, understanding & friendly. There is always lots for residents to do if they wish to participate, with families fully involved. We could not wish for a better place for mum to live.

My wife has been coming here for respite breaks over a number of years. The staff are warm and friendly and she has always been cared for in the highest manner. I love the mix of the historical and modern facilities as well as the gardens. It's all so much nicer than the impersonal new care homes that are springing up.

In September 2024 due to having Vascular Dementia, my Mum moved to Old Raven House as she could no longer live safely on her own. The team at Old Raven were amazing at settling her into her new home. Mum was encouraged to join in with activities whilst still retaining her independence to make her own decisions. Mum was very content. The team at Old Raven House are like a family. The care and compassion they give the residents and their families is outstanding. I will be forever grateful for their kindness to both Mum and I. The team gave me so much support when my Mum was passing away. They fed me, checked in on me and hugged me when I needed it, just like family x

Thank you to everyone, I am so grateful for this beautiful home for Mum, knowing she is safe and well cared for.

I feel so relaxed about my husband being at the OR just knowing he is well cared for I can now enjoy his company as his wife not his career. The staff and management are so good at keeping me informed of his needs and care.

Mum moved to Old Raven in August 2022 having moved from Wiltshire. We couldn't have chosen a better home for Mum. The love, knowledge, expertise, dedication, and friendship were amazing. They looked after Mum, encouraged her, and supported her without fail for almost two years until sadly she passed away in June this year. They were professional to the end supporting the family and helping look after Mum on her way. Thank you, Old Raven. Forever grateful and in our hearts.

My husband has been staying there since last November and he always seems content and happy with the care he receives. I cannot rate this particular Care Home enough, it is truly amazing.

Old Raven House is an exceptionally warm and friendly home who generously care for their residents. They spend lots of time with them and bring a lot of joy and laughter to them each and every day. The food choice they offer is amazing and the special date nights with their families are spectacular. I honestly can say I would recommend Old Raven House to anyone looking for a brilliant care home.

My dad has resided at Old Raven for more than four years, and through thick and thin and Covid, through his deterioration, as a result of the Alzheimer’s disease from which he suffered, the team have demonstrated the most exceptional and loving care. Without them, his last few years would have been miserable (as it was in the months before we found this fantastic home), and our concerns would have doubled. I cannot recommend this lovely ‘family’ highly enough - they have become a part of ours.

The staff at Old Raven House have shown my father nothing but care, incredible kindness and love. They have preserved his dignity and have always been professional and thoughtful to my sister and me. They have always found time to listen and inform us of any changes or issues with our father's care.

My mother became a resident at Old Raven House Care Home in September 2022 after being in hospital for seven weeks. She settled very well due to the kindness and love and attention she receives there. There are a lot of fun activities which we can join in with whilst we are visiting too. We recently attended an event with chickens, ducks and guinea pigs etc. Plus a dine with your resident evening which was so lovely. There are family meetings, emails and the manager is always available to speak to. All the staff are really lovely. Mum is so happy there.