






Set high on Otterbourne Hill, overlooking the River Itchen Valley, The Grange sits in five acres of mature oak woodland, surrounded on three sides by thirty hectares of Otterbourne Park Wood.
The Home offers views of the ever changing country scene, from the woodland carpet of indigenous bluebells in summer, to the rich tapestry of ochre in autumn, providing an idyllic setting for the rest and recuperation of the twenty...
Care Provided by Otterbourne Grange Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
All fees are subject to a full assessment of residents care and support needs.
The price(s) shown are provided by the care home. Contact Otterbourne Grange Residential Home for full pricing details and T&Cs.
Contact Otterbourne Grange Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Bethesda Healthcare Ltd
- Private Owned
Person in charge
- Zoe Doser (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
- Number of floors: 3
Room Information
- Single Rooms (13)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (3)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- No restrictions on visiting times. There is a family room available for families visiting residents receiving end of life/palliative care.
Parking
- Parking available on site for Residents, visitors and team members.
Otterbourne Grange Residential Home Reviews (33)
Otterbourne Grange Residential Home has a Review Score of 9.6 (9.645) out of 10, based on 15 reviews in the last 2 years.
Over all time Otterbourne Grange Residential Home has 33 reviews.
We found the residential home to be beautifully situated in a secluded area, the facilities are great for the needs of the residents and the staff were more than accomodating. What is obvious from the moment you walk in is the care and passion they show to the residents, we are more than happy with the support we are shown as well as our father. Above all, the communication is outstanding, we are informed about all things concerning our father. Thankyou.
Thank you for your lovely review, I am pleased to hear you are happy with the support provided and the communication from the team. I will be sure to share your words with all the staff, thanks again!
My mum moved to Otterbourne about 9 months ago. The care and help she receives is second to none. Although it's an older care home it is always welcoming and friendly. When I visit the staff always welcome you with a smile. I feel it has definitely been a positive experience for my mum.
Thank you for your 5 star review and the lovely words you have written. It is always great to hear positive feedback about Otterbourne Grange being a welcoming and friendly environment. I will be sure to share your feedback with the team, thanks again!
The Grange might not be as modern as some nursing homes but the homely atmosphere, care, respect, kindness is the number one priority. I would highly recommend The Grange when my Mother needs respite or a permanent home. Thank you Zoe and the team
Creating a homely environment where individuals feel well respected will always be optimal for us here at Otterbourne Grange, so we are happy to know this has been evident in your experience. Thank you again, your words mean a great deal to the whole team.
My family & myself are completely satisfied that both my sisters Eve & Joan are given the very best of 24-7 care, in every way, food is excellent & especially their personal care. I couldn't wish for better. I have always found the staff friendly with a smile on their faces.
We are delighted to hear that you and your family are completely satisfied with the care provided to your loved ones. It means a great deal to us to know that our efforts to deliver high-quality, round-the-clock care, along with excellent food and personal support, are making a positive...
She was surrounded by a wonderful team of staff who were consistently caring, patient and diligent in everything they did.
Their warmth and smiles never felt forced and made an enormous difference to her comfort and dignity.
The management team deserves special recognition as well. They were compassionate, approachable and available whenever support or reassurance was needed. That level of responsiveness brought real peace of mind during an incredibly difficult time.
Otterbourne Grange provided not just care, but kindness - that's something you can't measure. I will always appreciate the way they looked after my mother and supported our family.
Your appreciation of our staff and management team means a great deal to us. They are...
Every time I visit my partner who is resident at Otterbourne Grange I always receive a warm welcome from the staff and they are always ready to update me on his current status. He always appears calm and settled and always gives the staff a big smile and in some cases a cuddle which is so lovely to see. He eats really well there and is always presented well. I am so very grateful for the care that he receives from all the staff at Otterbourne Grange .
Thank you for such positive comments about the care provided for your loved one. The manager works really hard with the chef to ensure that all nutritional needs are meet for all residents, the residents are also involved in the planning of the menu's. We always want family members to feel confident that the staff are fully aware of each residents care needs, thank you for recognising this.
My Great Aunt has been at the Otterbourne Grange nursing home since late February this year. She has recently been moved to the ground floor as she had mobility issues . Since then she has been able to join into so much more activities with the other residents . All the carers at the home are always very welcoming and very helpful and supportive to all the residents . As well as great interaction with the residents relatives .
Thank you for your kind words about the staff team. The team work very hard to ensure that every residents has the opportunity to engage in activities bringing fun and laughter into their days. Its always great to have family members involved with what's going on in the home, its never too early or too late to visit your loved ones.
Nothing is too much trouble all staff go beyond their normal duties. There is a garden all residence can enjoy. The atmosphere on entering The Grange is always welcoming and friendly.
I encouraged my mum to place my dad at Otterbourne Grange as I felt the management and staff would take great care of him. I was right, I never felt worried about my dad's care in their hands. He was treated as an individual with respect till the very end. Thank you.
Since he was suffering from active dementia he wasn't always able to appreciate the care being taken but nevertheless, every opportunity was taken to recognise him as an individual and develop relationships. This also extended to us as a family.
Thank you for recognising the hard work put in by the team. We always strive to provide person-centered care for all our residents and families.
I made the difficult decision to move my 94 year old mother with dementia into a care home. I was somewhat anxious about this move due to a very bad experience with another care home. My mother was made to feel very welcome and the staff did everything they could to help her settle in. She is now enjoying life at the home and is very happy to be there, such a huge relief for me knowing that she is well cared for. I am kept well informed of all medical issues and the staff are all so very friendly and helpful every time I visit and nothing is too much trouble. They have been out on various tips and have lots of activities in the home and she is encouraged to join in. On the whole a lovely home with a lovely family atmosphere.
A social media group has been created, allowing us to see the activities Mum participates in, which is wonderful since she often forgets when I ask. Christmas was particularly special, with Mum attending choirs and a Panto, and we enjoyed a Christmas party at the home with family and friends, complete with games and dancing. The only downside is that the building could use some TLC, given its age, but it is always kept clean. Thank you for your care.
Always greeted with a happy smile when visiting.
The management and staff here are very good in my opinion, which keeps my mind at rest as Mum has Dimensia. There are activities daily, and the occasional outing, the latest being a trip to the Zoo. Always kept up to date with Mum's health and well-being and very flexible when it comes to hospital visits that I couldn't do. I can't speak highly enough of the young driven management team! Well done everyone.
Thank you for sharing your kind and supportive words about the home, staff and management. It's really important that families feel confident and happy to leave their loved ones in our care, we work hard everyday to achieve each resident's individual goals and outcomes. We also look forward to planning lots more outings for everyone to enjoy!
My dad stayed at Otterbourne Grange as a permanent resident for the last three months of his life. I could not have asked for a better place for him to be. The home is incredibly well run and managed and all the staff I met - from senior managers to carers - were engaged, efficient and very caring. The communication was excellent and I always felt well informed, but not over-burdened with routine information. The standard of care is everything you would hope for your family - respectful, attentive and friendly. After a pretty depressing experience at his previous care home (before I could move him to be close to me) my dad settled after a cup of tea and two brownies (one of which was supposed to be for me!). The environment is a huge asset - a lovely, light-filled Victorian house in wonderful grounds with large bedrooms and great living space - but it is the staff and the culture that stand out. Otterbourne Grange made a huge difference to my dad and our family and I highly recommend it.
Thank you so much for those kind and extremely positive words of the staff and home. The staff work very hard at ensuring everyone, residents, and family have a great experience throughout their stay at the home, it's wonderful when recognised by families and feedback to the staff. We are so happy to have had such a happy impact on your loved one's life towards the end.
My mother was at Otterbourne Grange for about 15 months until we moved her in May 2024 to be nearer to family. I would highly recommend this home for its quality of staff for not only are they kind and caring but also good-humoured with a keen sense of fun. This made a huge difference to my mum's quality of life. The kitchen staff also did a great job tailoring Mum's meals to things she enjoyed. The managers kept us informed of the outcomes of any doctor visits or any issues that arose so that we felt completely in the loop. The building decor is a bit tired in places but that was the least important thing on our list and the above positive features far outweighed this slight negative.
Thank you for your extremely positive and kind words about the staff and the home. The staff take great care and pride when supporting your family members and they also recognise the need for laughter. It was an absolute pleasure to support your mum at Otterbourne.
Attentive friendly staff help give the place a hotel-like atmosphere - there's always enough food and drink for everyone at any time and it's as cheerful as is possible. My husband has enjoyed his activities and time there.
Thank you for recognising the hard work that the staff at Otterbourne put in to daily ensuring that the care provided is of a high standard and full of fun and laughter. There has recently been a new activity program put in place which has been designed around the likes and wishes of the residents.
I would like to thank all the members of staff at Otterbourne Grange Residential Home for looking after my Mum, they treat her caringly and with respect. She is very happy to be there and for me, it feels like a home from home. Great job.
At Otterbourne Grange we really work hard to achieve that homely feeling for all our residents and families visiting. Thank you for sharing your positive feed back about the staff team.
My husband has dementia. He stayed at Otterbourne Grange for two weeks. It was his second visit. He was very well looked after. I found the staff friendly, caring, conscientious and respectful. The manager kept me informed on how he was coping and his progress. I felt confident leaving my husband at Otterbourne Grange.
Thank you for your kind words. The staff are very committed to making sure everyone's stay at Otterbourne Grange is a positive one; they also value how important it is to have good communication with family members.
I have found the staff at Otterbourne Grange to be caring, respectful and gracious towards my dad and our wider family. We are so pleased that he is there. I'm conscious that it's early days but I'm confident that this is the right place for him now, as we work with the staff and others on what is best for his future.
Many thanks for your review and for the very positive comments about our staff at Otterbourne Grange. We want all our residents to feel happy and safe whilst in our care, alongside supporting them to continue to be as independent as possible. It is heart warming and reassuring to note that you...
The staff at Otterbourne Grange do an amazing job of caring for my dad. They are always happy to help with any questions we have. My dad really likes all the staff and enjoys chatting with them.
Thank you for your feedback. It is a real pleasure to support your father at the home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Otterbourne Grange Residential Home.
There are no upcoming events for Otterbourne Grange Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Otterbourne Grange Residential Home.
Accreditations
There are no accreditations posted yet for Otterbourne Grange Residential Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Otterbourne Grange Residential Home
What types of Care is Otterbourne Grange Residential Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Otterbourne Grange Residential Home have?
There are 13 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Otterbourne Grange Residential Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Otterbourne Grange Residential Home to the centre of Winchester?
5.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Otterbourne Grange Residential Home to verify any information. View our terms and conditions. Otterbourne Grange Residential Home has an Enhanced Service -more info.