Otterbourne Grange Residential Home

The staff at Otterbourne Grange do an amazing job of caring for my dad. They are always happy to help with any questions we have. My dad really likes all the staff and enjoys chatting with them.

Extremely good. Very nice people and good food.

Mum has been at Otterbourne Grange for over 4 years now and we have always been very pleased with the care she has received. You always want to do your best for your parents when looking for a home and whilst not a modern facility it just had the right feel about the place. It rated highly, in our view, in the areas of safety, comfort, home cooked food, friendly staff and the care provided. The place has soul and was just what Mum wanted and needed. Mum turned 90 in 2020 and the staff always try to make birthdays/ Christmas etc special for their residents to mark the occasions - lovely to see and I am sure is very much appreciated by the residents. Whilst she cannot communicate well at all now, she always said she liked her room at Otterbourne Grange and is happy there. Over her stay, her needs have progressively increased but the staff have always striven to do as much as they can for her and anything they can't do is covered by a nurse that visits Mum once a week.

The standard of meals and cleanliness is good. All in all very happy with Otterbourne Grange. Thank you.

My mother-in-law lived at Otterbourne Grange for approximately seven years until her death earlier this year. She was happy and well cared-for and the staff were very kind to her. It has a friendly family atmosphere and she considered it her home.

I always receive a good welcome and am offered refreshments. Otterbourne Grange always appears calm and relaxed and the staff are competent and caring and always visible. The residents appear to be happy enough in their own way. One staff member in particular is always on hand to assist or answer any questions.

The atmosphere went far beyond my expected conditions. Accommodation excellent. Food good, the chef should be complimented. The cakes superb, entertainment good if you can join in. One little niggle - the laundry needs to be looked at with some form of list to put in that will be booked out when finished. At one stage, I was without my joggers.

My mother is very happy and well looked after. The staff are all very friendly. I am pleased with the care my mother gets.

I could not ask for better care to be given.

We have a good working relationship.

I attended a Macmillan coffee morning event, the staff were very friendly and attentive, the residents seemed happy and were chatty. The chef was lovely and the food was all freshly home made and was delicious.

I cannot thank all the staff enough for the fantastic care they give to my mother who has been a resident for over 6 years. They give her so much love and support. Despite being bedridden for so many years she has not suffered any bedsores. Due to her condition (Alzheimer's) she is unable to communicate verbally but always seems to be content and relaxed which I believe is a testament to the staff's care and attention. Again so many thanks to them all.

This home is set in a lovely area of Winchester in its own grounds. On entering the home you automatically feel like part of a big family. Staff are excellent and nothing was ever too much trouble. We were always kept informed on anything concerning our mum's health, home matters and finances (i.e. price rises) I would fully recommend this home to any family whose elderly members require this level of care.

No nasty smells. Food very good and suited to needs. The range of activities including periodic social gatherings - fetes, parties etc. Refurb and extension underway to provide more facilities, rooms and lift!