






Set high on Otterbourne Hill, overlooking the River Itchen Valley, The Grange sits in five acres of mature oak woodland, surrounded on three sides by thirty hectares of Otterbourne Park Wood.
The Home offers views of the ever changing country scene, from the woodland carpet of indigenous bluebells in summer, to the rich tapestry of ochre in autumn, providing an idyllic setting for the rest and recuperation of the twenty...
Care Provided by Otterbourne Grange Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
All fees are subject to a full assessment of residents care and support needs.
The price(s) shown are provided by the care home. Contact Otterbourne Grange Residential Home for full pricing details and T&Cs.
Contact Otterbourne Grange Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Bethesda Healthcare Ltd
- Private Owned
Person in charge
- Zoe Doser (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
- Number of floors: 3
Room Information
- Single Rooms (13)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (3)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- No restrictions on visiting times. There is a family room available for families visiting residents receiving end of life/palliative care.
Parking
- Parking available on site for Residents, visitors and team members.
Otterbourne Grange Residential Home Reviews (33)
Otterbourne Grange Residential Home has a Review Score of 9.6 (9.645) out of 10, based on 15 reviews in the last 2 years.
Over all time Otterbourne Grange Residential Home has 33 reviews.
Extremely good. Very nice people and good food.
Mum has been at Otterbourne Grange for over 4 years now and we have always been very pleased with the care she has received. You always want to do your best for your parents when looking for a home and whilst not a modern facility it just had the right feel about the place. It rated highly, in our view, in the areas of safety, comfort, home cooked food, friendly staff and the care provided. The place has soul and was just what Mum wanted and needed. Mum turned 90 in 2020 and the staff always try to make birthdays/ Christmas etc special for their residents to mark the occasions - lovely to see and I am sure is very much appreciated by the residents. Whilst she cannot communicate well at all now, she always said she liked her room at Otterbourne Grange and is happy there. Over her stay, her needs have progressively increased but the staff have always striven to do as much as they can for her and anything they can't do is covered by a nurse that visits Mum once a week.
The staff are friendly and caring. They try their best in often challenging times.
My mother has been a resident for several years and has never expressed any dissatisfaction about the home.
The standard of meals and cleanliness is good. All in all very happy with Otterbourne Grange. Thank you.
Thank you for taking the time of completing the review on the home. We appreciate your kind words. Kind regards.
My mother-in-law lived at Otterbourne Grange for approximately seven years until her death earlier this year. She was happy and well cared-for and the staff were very kind to her. It has a friendly family atmosphere and she considered it her home.
I always receive a good welcome and am offered refreshments. Otterbourne Grange always appears calm and relaxed and the staff are competent and caring and always visible. The residents appear to be happy enough in their own way. One staff member in particular is always on hand to assist or answer any questions.
The atmosphere went far beyond my expected conditions. Accommodation excellent. Food good, the chef should be complimented. The cakes superb, entertainment good if you can join in. One little niggle - the laundry needs to be looked at with some form of list to put in that will be booked out when finished. At one stage, I was without my joggers.
My mother is very happy and well looked after. The staff are all very friendly. I am pleased with the care my mother gets.
The services provided for her by the staff is of the highest quality as if she was their own mother. All her care needs are met with love and devotion as if she was in her own home.
I could not ask for better care to be given.
We have a good working relationship.
I attended a Macmillan coffee morning event, the staff were very friendly and attentive, the residents seemed happy and were chatty. The chef was lovely and the food was all freshly home made and was delicious.
I cannot thank all the staff enough for the fantastic care they give to my mother who has been a resident for over 6 years. They give her so much love and support. Despite being bedridden for so many years she has not suffered any bedsores. Due to her condition (Alzheimer's) she is unable to communicate verbally but always seems to be content and relaxed which I believe is a testament to the staff's care and attention. Again so many thanks to them all.
This home is set in a lovely area of Winchester in its own grounds. On entering the home you automatically feel like part of a big family. Staff are excellent and nothing was ever too much trouble. We were always kept informed on anything concerning our mum's health, home matters and finances (i.e. price rises) I would fully recommend this home to any family whose elderly members require this level of care.
No problems, very clean - the kitchen is exemplary!
No nasty smells. Food very good and suited to needs. The range of activities including periodic social gatherings - fetes, parties etc. Refurb and extension underway to provide more facilities, rooms and lift!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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