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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bethesda Healthcare Ltd
Bethesda Healthcare Ltd's homes look to make the most of charming accommodations and stylish environments in order to provide a satisfying daily lifestyle for residents. Pleasant views and homely interiors are maintained by a team of experienced caregivers, skilled in personalised methods, while also supporting good physical health and nutrition.

Bethesda Healthcare Ltd Locations (2)

 - Browse 2 Care Homes owned by Bethesda Healthcare Ltd
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Otterbourne Grange Residential Home
Pitmore Road, Otterbourne, Winchester SO21 2HZ 
9.6 30 reviews
Otterbourne Grange Residential Home, Winchester, Hampshire
"My family & myself are completely satisfied that both my sisters Eve & Joan are given the very best of 24-7 care, in every way, food is…"   Read all 30 reviews
  • from £1,100 / week
  • 25 Rooms
Location Type Care Home

Set high on Otterbourne Hill, overlooking the River Itchen Valley, The Grange sits in five acres of mature oak woodland, surrounded on three sides by thirty hectares of Otterbourne Park Wood. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Westhampnett House Nursing Home
Stane Street, Westhampnett, Chichester PO18 0NT 
9.3 58 reviews
Westhampnett House Nursing Home, Chichester, West Sussex
"Mum was only here for a week. But was looked after with passion, kindness, respect, patience, by everyone, management, nursing staff,…"   Read all 58 reviews
  • from £1,100 / week
  • 32 Rooms
Location Type Care Home

Westhampnett House offers a scenic location for skilled care practice, situated in picturesque parkland and close to the South Downs. An ideal choice for older people looking for a comfortable ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Bethesda Healthcare Ltd Reviews (88)

9.4

Bethesda Healthcare Ltd has a Group Review Score of 9.4 (9.444) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bethesda Healthcare Ltd must have a Review Score.

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Review of

Westhampnett House Nursing Home

from Christine C (Daughter of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was only here for a week. But was looked after with passion, kindness, respect, patience, by everyone, management, nursing staff, kitchen staff, cleaners and maintenance, as was I on every visit.
Reply from Nina Webb, Operations Manager at Westhampnett House Nursing HomeThank you for your kind words. Were so pleased that both your mum and you were treated with such compassion, kindness, and respect during her time with us. Your appreciation means a great deal to our whole team, and well be sure to share your lovely feedback with everyone.
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Review of

Otterbourne Grange Residential Home

from Maureen A (Sister of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family & myself are completely satisfied that both my sisters Eve & Joan are given the very best of 24-7 care, in every way, food is excellent & especially their personal care. I couldn't wish for better. I have always found the staff friendly with a smile on their faces.
Reply from Nina Webb, Operations Manager at Otterbourne Grange Residential HomeWe are delighted to hear that you and your family are completely satisfied with the care provided to your loved ones. It means a great deal to us to know that our efforts to deliver high-quality, round-the-clock care, along with excellent food and personal support, are making a positive difference.
Your kind words about our team are especially appreciated. We take great pride in creating a warm, friendly environment, and it's wonderful to hear that this is reflected in your experience.
Thank you again for your trust and support-it is a privilege to care for your sisters.
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Review of

Westhampnett House Nursing Home

from J L (Wife of Resident) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the medical care and personal one to one care that John receives on a daily basis. Over the time he has been at the home the staff have got to know and more importantly respect him and our family. Nothing is too much for them which helps him stay settled and reassured. They are
quick to inform us of any changes to his condition and support us in any way they can.
It's great news that they will be modernising his and other residents' personal spaces. It will give them and the staff a really positive boost to the site.
I highly recommend the nursing home to future residents and their families
Reply from Nina Webb, Operations Manager at Westhampnett House Nursing HomeThank you so much for your kind and thoughtful feedback.
We are delighted to hear that your husband is receiving the high standard of medical and one-to-one care that we strive to provide every day. It means a great deal to us that you feel our team has taken the time to truly get to know John and your family, and to treat you all with the respect you deserve.

Your recognition of our staff's dedication and willingness to go the extra mile is truly appreciated. Keeping families informed and supported is very important to us, so we are pleased that this has made a positive difference to your experience.
We're also glad to hear your enthusiasm about the upcoming improvements to residents' personal spaces. We share your excitement and hope these enhancements will create an even more comfortable and uplifting environment for everyone.

Thank you again for your recommendation and for placing your trust in us-it means so much to the entire team.
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Review of

Westhampnett House Nursing Home

from C T (Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very helpful staff. Home is a bit dated needed new carpets as some are worn and could be trip hazard. Kitchen staff are excellent, and if there is nothing on the menu they are happy to give an alternative. Some patients need a lot of care and staff cope with it very well. Forgive me as I may have got
this wrong but I don't like to be in nightwear at 7pm and they like TV off at 10pm. At first I had a man wash and dress me and I wanted a woman do it so now it is done by a woman. Also it could do with another socket in the room.
Reply from Nina Webb, Operations Manager at Westhampnett House Nursing HomeThank you for taking the time to share your feedback. We're so pleased you've found our staff helpful and that our kitchen team have been able to offer alternatives to suit your preferences. It's lovely to hear that the team are supporting residents with higher care needs so well.

We appreciate your comments about the dcor and carpets; the home is undergoing a refurbishment programme at present where there we be replacement carpets and redecoration taking place throughout the home. Your feedback about having an additional socket has also been noted.

We are committed to person-centred care, so it's important that your preferences around bedtime routines and TV use are respected, and we will discuss this with you to ensure you feel comfortable. We're glad we were able to respond to your request for a female carer and thank you again for helping us improve.
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Review of

Westhampnett House Nursing Home

from Anthony B (Stepfather of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On all accounts visits so far my wife and I have been treated (without exception) by all the members of staff with a smile and offers of help (as my wife is disabled) and also offered refreshments. We are also impressed with the care and consideration that the staff are giving to our son. In the short
time he has been in the home they have got to know him very well and have been encouraging him to improve his health and wellbeing.
Reply from Nina Webb, Operations Manager at Westhampnett House Nursing HomeThank you so much for taking the time to share your experience.

We are truly grateful for your kind words about our team. It means a great deal to know that you and your wife have consistently felt welcomed, supported, and well looked after during your visits. Offering a warm smile, practical assistance, and simple comforts such as refreshments is all part of ensuring families feel at ease with us.
We are especially pleased to hear your positive comments about the care your son is receiving. Supporting each resident as an individual, taking the time to understand them, and encouraging improvements in health and wellbeing are at the heart of what we strive to do every day. Knowing that this has made a difference in such a short time is incredibly rewarding for our staff.
Thank you again for your thoughtful feedback and for placing your trust in us. Please do not hesitate to speak with us at any time if there is anything further we can do to support you and your family.
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Review of

Westhampnett House Nursing Home

from C S (Daughter of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care given to my mother in her final days very compassionate staff, always friendly and home always clean, meals always smell
Lovely. They still Continue to give the upmost care and attention to my father.
Reply from Nina Webb, Operations Manager at Westhampnett House Nursing HomeThank you for taking the time to share your experience with us. We are deeply honoured that you entrusted us with your mother's care during her final days, and we are very grateful for your kind words about the compassion and friendliness shown by our team.
We are also pleased to hear that your father continues to receive the same high standard of care and attention, and we remain fully committed to supporting him and your family.
Your feedback will be shared with our staff, who will be truly touched by your appreciation. Please accept our sincere thanks and best wishes.
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Review of

Westhampnett House Nursing Home

from P W (Husband of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident coming up to two months with complicatedly illnesses plus losing her eyesight but she has been looked after excellently by staff and management, when i visit her i am also looked after very well. The room is warm and cosy and kept very clean the building is very old but interesting.
There
might be a chance of me joining her in the near future as i am eighty eight years old.
Westhampnett House is old but very good and I would recommend it as a great nursing home
Reply from Nina Webb, Operations Manager at Westhampnett House Nursing HomeThank you so much for taking the time to share such a thoughtful and kind review. We are truly pleased to hear that your wife has settled in well and that our team has been able to support her so positively during what we understand can be a very challenging time.
It means a great deal to us that you also feel welcomed and well looked after when you visit-supporting families is just as important to us as caring for our residents. We're delighted that you find her room warm, comfortable, and well maintained, and that you appreciate the character of our historic building.
Your recommendation is sincerely appreciated and will be shared with our staff and management team, who work very hard to provide compassionate, high-quality care. We wish you and your wife all the very best, and please know you are always welcome at Westhampnett House.
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Review of

Otterbourne Grange Residential Home

from Chris E (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing a care home for your mother must be one of the most difficult decisions in life. After my initial visit to view Otterbourne Grange and meeting with management I knew then and there this was the place for her and I will always be grateful for the exceptional care she received.
She was surrounded
by a wonderful team of staff who were consistently caring, patient and diligent in everything they did.
Their warmth and smiles never felt forced and made an enormous difference to her comfort and dignity.
The management team deserves special recognition as well. They were compassionate, approachable and available whenever support or reassurance was needed. That level of responsiveness brought real peace of mind during an incredibly difficult time.
Otterbourne Grange provided not just care, but kindness - that's something you can't measure. I will always appreciate the way they looked after my mother and supported our family.
Reply from Nina Webb, Operations Manager at Otterbourne Grange Residential HomeThank you so much for taking the time to share these kind and heartfelt words. Choosing care for a loved one is never easy, and we are truly honoured that you trusted Otterbourne Grange with your mother's care.
Your appreciation of our staff and management team means a great deal to us. They are deeply committed to providing care with kindness, dignity, and compassion, and it is incredibly rewarding to know that their warmth and support made a difference to your mother and your family during such a difficult time.
We will be sure to share your feedback with the whole team. Thank you again for your trust and for allowing us to be part of your mother's journey. Our very best wishes to you and your family.
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Review of

Otterbourne Grange Residential Home

from Sue B (Partner of Resident) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every time I visit my partner who is resident at Otterbourne Grange I always receive a warm welcome from the staff and they are always ready to update me on his current status. He always appears calm and settled and always gives the staff a big smile and in some cases a cuddle which is so lovely to
see. He eats really well there and is always presented well. I am so very grateful for the care that he receives from all the staff at Otterbourne Grange .
Reply from Nina Webb, Operations Manager at Otterbourne Grange Residential HomeThank you for such positive comments about the care provided for your loved one. The manager works really hard with the chef to ensure that all nutritional needs are meet for all residents, the residents are also involved in the planning of the menu's. We always want family members to feel confident that the staff are fully aware of each residents care needs, thank you for recognising this.
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Review of

Otterbourne Grange Residential Home

from Thomas W (Great-Nephew of Resident) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Great Aunt has been at the Otterbourne Grange nursing home since late February this year. She has recently been moved to the ground floor as she had mobility issues . Since then she has been able to join into so much more activities with the other residents . All the carers at the home are always
very welcoming and very helpful and supportive to all the residents . As well as great interaction with the residents relatives .
Reply from Nina Webb, Operations Manager at Otterbourne Grange Residential HomeThank you for your kind words about the staff team. The team work very hard to ensure that every residents has the opportunity to engage in activities bringing fun and laughter into their days. Its always great to have family members involved with what's going on in the home, its never too early or too late to visit your loved ones.
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Review of

Otterbourne Grange Residential Home

from U B (Friend of Resident) published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nothing is too much trouble all staff go beyond their normal duties. There is a garden all residence can enjoy. The atmosphere on entering The Grange is always welcoming and friendly.
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Review of

Westhampnett House Nursing Home

from Michael O (Son of Resident) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had been a resident for only 1 year before she sadly passed away in October. During her time at Westhampnett House, all the staff treated her with dignity and respect, and catered for her every demanding needs. The staff, from the manager to the cleaners, were always courteous, thoughtful and kind
to mum. I was always informed of any change in my mother's health, and made very welcome when I visited her. Nothing was ever too much trouble for them and I would wholeheartedly recommend this Nursing Home.
Reply from Nina Webb, Operations Manager at Westhampnett House Nursing HomeThank you for your kind words. The team at Westhampnett House pride themselves in providing a high standard of care at all times.
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Review of

Westhampnett House Nursing Home

from Penny W (Daughter of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident for nearly eight years. She sadly passed away in May in her room at the home with her own pictures and belongings around her. Mum suffered from dementia and also needed nursing care. Mum has been treated as a part of the Westhampnett family by the whole team from the
Manager (who Mum adored) and the senior nursing staff, to the cleaners, caterers and helpers, without exception. It takes a certain type of person to do this job and the Westhampnett team are the right people. Their kindness to Mum and to the family has been unfailing, we have been informed whenever her health changed and we have had total confidence in their professionalism to deal with whatever situation should arise. I highly recommend Westhampnett House Nursing Home.
Reply from Nina Webb, Operations Manager at Westhampnett House Nursing HomeThank you for your kind words. The manager and team ensure that the care provided to the residents and family is always person centered , its an honor to care for you loved ones.
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Review of

Westhampnett House Nursing Home

from Sharon S (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An amazing nursing home. Very friendly staff. Excellent and respectful care. Lovely food. Our dad was only there for 4 weeks before passing away. Outstanding end of care life for both our dad and also to the family and friends. Would recommend 100%.
Reply from Nina Webb, Operations Manager at Westhampnett House Nursing HomeThank you for your kind words about the home and the staff at Westhampnett House, we pride ourselves in going the extra mile for all our residents and families.
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Review of

Otterbourne Grange Residential Home

from Karen H (Daughter of Resident) published on 28 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I encouraged my mum to place my dad at Otterbourne Grange as I felt the management and staff would take great care of him. I was right, I never felt worried about my dad's care in their hands. He was treated as an individual with respect till the very end. Thank you.
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Review of

Otterbourne Grange Residential Home

from H B (Wife of Resident) published on 26 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During the time my husband was in the care of Otterbourne Grange every attempt was made to meet his needs and comfort.
Since he was suffering from active dementia he wasn't always able to appreciate the care being taken but nevertheless, every opportunity was taken to recognise him as an individual
and develop relationships. This also extended to us as a family.
Reply from Nina Webb, Operations Manager at Otterbourne Grange Residential HomeThank you for recognising the hard work put in by the team. We always strive to provide person-centered care for all our residents and families.
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Review of

Otterbourne Grange Residential Home

from S W (Daughter of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I made the difficult decision to move my 94 year old mother with dementia into a care home. I was somewhat anxious about this move due to a very bad experience with another care home. My mother was made to feel very welcome and the staff did everything they could to help her settle in. She is now enjoying
life at the home and is very happy to be there, such a huge relief for me knowing that she is well cared for. I am kept well informed of all medical issues and the staff are all so very friendly and helpful every time I visit and nothing is too much trouble. They have been out on various tips and have lots of activities in the home and she is encouraged to join in. On the whole a lovely home with a lovely family atmosphere.
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Review of

Otterbourne Grange Residential Home

from Jane M (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving Mum to a care home was a tough decision, but with her Alzheimer's, safeguarding became a concern. The managers were incredibly helpful and welcoming, proactively assessing Mum and supporting her transition. The carers have been equally supportive and always greet us with a smile.
A social media
group has been created, allowing us to see the activities Mum participates in, which is wonderful since she often forgets when I ask. Christmas was particularly special, with Mum attending choirs and a Panto, and we enjoyed a Christmas party at the home with family and friends, complete with games and dancing. The only downside is that the building could use some TLC, given its age, but it is always kept clean. Thank you for your care.
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Review of

Westhampnett House Nursing Home

from M G (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been well looked after and cared for. She is very happy and so are we. All of the staff are welcoming and caring. Generally the facilities are adequate but the building, windows etc. i.e. heating could be updated. The new events manager is excellent.
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Review of

Westhampnett House Nursing Home

from J W (Sister of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother has been in this nursing home now for a number of years. His care has been exemplary, particularly now as he is bed-bound. Visitors are encouraged as were his trips out when he was more mobile. He mostly feels content and is secure in the knowledge that he knows and is well-known amongst
the management staff.
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Frequently Asked Questions about Bethesda Healthcare Ltd

Costs for care homes owned by Bethesda Healthcare Ltd

Average costs per week for care homes owned by Bethesda Healthcare Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Bethesda Healthcare Ltd, based on 2 out of 2 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,100
Residential Dementia Care £1,250
Nursing Care £1,300
Nursing Dementia Care £1,300
All Care Types £1,100
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Bethesda Healthcare Ltd own?

Bethesda Healthcare Ltd own 2 Care Homes.

Which Bethesda Healthcare Ltd Care Homes have the highest review score?

Otterbourne Grange Residential Home & Westhampnett House Nursing Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bethesda Healthcare Ltd to verify any information. View our terms and conditions. Bethesda Healthcare Ltd has an Enhanced Service – more info.