47/49 Beach Road, Hayling Island PO11 0JB
Oak View Care Home is a service set up to give families peace of mind when their loved ones reach a long-term or temporary situation that requires them to enter a residential care facility.
This English Oak-owned home has many pleasing interior features to make people's stay a pleasant one, such as luxury furniture and fabrics, alfresco dining and en-suite bathrooms, whilst also looking out over a private garden, park and recreation ground.
Staff training procedures are in place to make certain that all areas of care are dealt with professionally, including health and safety, medicine administration, food hygiene and infection control, while the team are also skilled in dealing with the challenging behaviour of conditions like dementia, without causing the resident any unnecessary distress.
Achieving excellence in care has been achieved as summarised in quality audit reports, now set as a minimum standard.
Group: Stephen Geach English Oak Care Homes
Person in charge: Rachel Adey (Manager)
Local Authority / Social Services: Hampshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Eating Disorders • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages from 65 to 120.
Single Rooms: 36
Shared Rooms: 2
Rooms with ensuite WC: 35
Weekly Charges Guide: Personal Care Single £850 – £1100 , Personal Care Shared (per person) £750 – £900 (These prices are only a guideline, please contact Oak View Residential Care Home to find out the exact price for your requirements.)
All fees include:
All personal Caring intervention
Washing, ironing and other
laundry exc dry cleaning
Food & Drinks throughout the day
and night
General cleaning
Painting and decorating and
repairs to the property
All gardening
Activities
Coffee shop afternoons
Parties
Dementia training to all
family members (should they wish it)
Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Oak View Residential Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.5 (maximum of 10) for Oak View Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Oak View Residential Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.895 for Oak View Residential Care Home is calculated as follows: ( (103 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 114 Ratings = 4.895
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.625 Points relating to the number of positive Reviews for Oak View Residential Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 5 Reviews ÷ 8 Target = 0.625
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Oak View Residential Care Home has a Review Score of 9.5 (9.520) from 10 Reviews
Review submitted from a Postal Card by Sandra S (Wife of Resident) on Thursday 22 March 2018. Relates to February 2018.
My husband has been a lot more content since moving to Oak View.
He has Alzheimer's and Dementia and had to leave his last care home due to issues associated with his illness.
The staff at Oak View are really good and my husband is so much happier.
I visit at different times, but no matter when I visit, I can tell that he is being cared for always.
How likely would you be to recommend Oak View Residential Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Website Submission by James W (Son of Resident) on Wednesday 14 March 2018. Relates to March 2018.
From the moment I walked through the door of Oak View Care Home, it was clear that this home was beautiful and took huge care to every little detail. With an app system at the entrance to even bring you any drink you like upon entry with regular top-ups. Following this, the staff were so friendly and helpful from the manager to every single staff member. This is by far the best care home I have been to, beautiful inside and out and top quality care. I can't ask for a nicer place for my mum.
How likely would you be to recommend Oak View Residential Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Website Submission by Nicola P (Daughter of Resident) on Wednesday 16 August 2017. Relates to August 2017.
My father was in Oak View from January to August after his dementia (Alzheimer's & vascular) advanced to the point we could no longer adequately care for him at home. We couldn't have wished for a better setting for him to spend his final months. From the first day the staff at Oak View made sure he felt he was 'home'. We were encouraged to come and visit whenever we wished. This was 'home' and so they don't have visiting hours as such.
The staff quickly became family to my dad and subsequently to us. He was safe at Oak View, he was cared for professionally but always in a loving manner. As the dementia changed he went through stages of aggression (at times very severe), however the staff were always positive and flexible in their approach and the level of care never waived. They responded quickly, professionally and ensured his medication was amended accordingly going above and beyond to make sure this was right. Above all Dad was not only cared for here, he was loved.
How likely would you be to recommend Oak View Residential Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Postal Card by Edward S (Son of Resident) on Friday 28 July 2017. Relates to April 2017.
Really helpful in making the decision process for deciding to put Mum in a home much easier with the support from the home and the understanding care given to us as the family.
Would recommend the home in Hayling Island.
How likely would you be to recommend Oak View Residential Care Home? Likely
Overall Standard
Care / Support
Treated with Dignity
Staff
Management
Rooms
Review submitted from a Website Submission by Vanessa C (Daughter of Resident) on Wednesday 21 June 2017. Relates to June 2017.
I feel that I have to update my review since the upgrade to Oak View Residential Care home. Mum has now moved into a downstairs refurbished room which is just perfect for her. The cost is a little more but it is worth it. The new access to the patio and garden makes for a lovely view and somewhere peaceful and pretty to sit and have a coffee together.
Sometimes the atmosphere is quiet and restful and at other times lively, with singing and even playing ball in the lounge!
The staff have been brilliant during the building work, which must have been very disruptive, but they did all they could to minimise the impact on everyone.
It feels that we can now settle down for a lovely summer in the new environment.
Thank you
How likely would you be to recommend Oak View Residential Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Postal Card by S T (Wife of Resident) on Monday 20 March 2017. Relates to February 2017.
My husband was taken into Oak View after a prolonged stay in hospital. When he arrived he was very distressed and unhappy suffering from dementia. The staff at Oak View have been wonderful, showing him care and support. I cannot praise them highly enough and never leave worrying about whether he is being cared for. They have made a difficult time bearable for all of our family.
How likely would you be to recommend Oak View Residential Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Website Submission by Elaine A and Michele H (Daughter of Resident) on Friday 10 March 2017. Relates to March 2017.
Our Father became a resident of Oak View Residential Care Home in December 2016. The staff have been wonderful and supported the whole family during a difficult and emotional time. Dad has settled well and is benefiting from the specialised dementia care he now needs, which is delivered with compassion, respect and expertise. As nurses ourselves, we are particularly impressed with the individual care given to each resident. The staff have made every effort to get to know Dad, his likes and dislikes, and we were encouraged to bring in personal belongings to make his room his own. The manager told us at the outset that Oak View is also our home while Dad is there and that is exactly how it feels.
How likely would you be to recommend Oak View Residential Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Website Submission by Wendy A (Sister of Resident) on Wednesday 11 November 2015. Relates to October 2015.
Having to admit my Sister to a home was something I have dreaded since her diagnosis of Dementia but, thanks to the lovely Managerl and her wonderful team, it turned out to be a very positive experience indeed. At Oak View, rather than make the residents fit a regime (like one establishment I have experienced), they create a person-centred, caring environment. Since the day my Sister walked into Oak View, I not only saw improvements in her well-being and contentment but I have been able to relax and get on with my own life knowing that she is in competent, friendly and trustworthy hands. Thank you Oak View.
How likely would you be to recommend Oak View Residential Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Website Submission by Ray R (Husband of Resident) on Monday 5 October 2015. Relates to October 2015.
My wife's been a resident of the care home since November 2011, both she and myself have been very happy with the standard of care received. The staff are friendly, efficient and the home is always clean and tidy. I have never had the feeling that my wife is uncomfortable and she always seems to enjoy the food.
How likely would you be to recommend Oak View Residential Care Home? Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Website Submission by Portia P (Daughter of Resident) on Monday 5 October 2015. Relates to October 2015.
My mother is very well looked after and as far as I can see so are other residents. She is safe and treated with respect. The staff are very caring and professional. Even cleaners and cooks are caring!!
How likely would you be to recommend Oak View Residential Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Bed Vacancies
posted 07 May 2018
We are looking at adding another 2 fabulous ground floor single en-suite rooms due in October 2018. All rooms will enjoy their own shower and spectacular views over Haying recreation ground.
There are currently no awards/recognitions posted yet for Oak View Residential Care Home
There are currently no Care Home Idol entrants who have performed at Oak View Residential Care Home