Oak View Residential Care Home

47/49 Beach Road, Hayling Island PO11 0JB
Review Us
9.9 58 Reviews
  • Oak View Residential Care Home, Hayling Island
Oak View Care Home is a service set up to give families peace of mind when their loved ones reach a long-term or temporary situation that requires them to enter a residential care facility.

This English Oak-owned home has many pleasing interior features to make people's stay a pleasant one, such as luxury furniture and fabrics, alfresco dining and en-suite bathrooms, whilst also looking out over a private garden, park and recreation ground.

Staff training procedures are in place to make certain that all areas of care are dealt with professionally, including health and safety, medicine administration, food hygiene and infection control, while the team are also skilled in dealing with the challenging behaviour of conditions like dementia, without causing the resident any unnecessary distress.

Achieving excellence in care has been achieved as summarised in quality audit reports, now set as a minimum standard.
Show Oak View Residential Care Home on the Map

Care Provided by Oak View Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1900
  • Self-Funded Residential Dementia Care: £1600 – £1900
  • RESPITE Self-Funded Residential Care: £1600 – £1900
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1900

Subject to room type and individual care needs.

These prices are only a guideline, please contact Oak View Residential Care Home to find out the exact price for your requirements.

Contact Oak View Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Oak View Residential Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rachel Adey (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (24)

Visiting

  • Please call ahead where possible to book visits. This ensures your loved one is ready and waiting for you. Tours can be arranged by appointment. If you wish to drop in and say hello the team will always do their very best to accommodate you.

Parking

  • Private car park out front with limited visitor spaces. Please call ahead if you are travelling by car and the home will do their best to accommodate you. Parking in front is not always guaranteed. If you are not able to park in the car park there is a reasonable amount of on-road parking nearby.

Oak View Residential Care Home Reviews (58)

9.9

Oak View Residential Care Home has a Review Score of 9.9 (9.866) out of 10, based on 21 reviews in the last 2 years.
Over all time Oak View Residential Care Home has 58 reviews.

Overall Experience
  • 50
  • 6
  • 1
  • 1
  • 0
Date Published
  • 58
  • 5
  • 15
  • 21
  • 37
Reviewer Connection to Oak View Residential Care Home
  • 19
  • 10
  • 7
  • 6
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 58, showing 21-40
Review from Jeremy L (Son of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has now been at Oakview for just over a month but I thought it would be useful to share my experience. Mum had come from her own home where she had 2 full-time carers, however, the time had come for her to move into residential care. From the initial viewing, I felt the setting was much more
like a home environment rather than a care setting, I was so impressed with the information and the surroundings. An assessment was quickly arranged and Mum was settled in the home within a couple of days.
As a regular visitor, I have been so impressed with how well she has settled in, each time she seems happy, calm, and content. Mum is now always clean, dressed in clean clothes daily and her overall appearance and mood have improved hugely since moving into Oakview. I feel supported by all of the lovely team at Oakview, I am informed about her care and any care decisions that need to be made. Any families making this huge decision should look no further than Oakview 10/10!
Reply from Lauren Elliot, Assistant at Oak View Residential Care HomeThank you so much for reviewing Oak View. It's always great to hear about people's real experiences. We are so pleased your mum has settled in well and is enjoying herself. It's also nice to know your mum and family feel fully supported by the team. We hope your mum and family continue to receive all the care and support you need.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S M (Brother of Resident) published on 9 January 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
My sister was a resident at Oak View from March-Sept 2023. There is an opportunity for this place to be great, but it left me disappointed. The staff are polite and friendly, but there was little or no interaction between the staff and my sister other than calling her for meals and dispensing medication.
My sister was not taken out for any excursion by staff either individually or on a group outing, despite the beach being very near. The only regular “activity” was the musical entertainment on Friday. The patio access is via a code-locked door and I rarely saw residents using it - mainly used by staff for their breaks. The laundry process needs attention because clothes regularly went missing which upset my sister. The “carehome.co.uk” website says there is a “Phone Point in own room/Mobile”, but no phone point and the care home bans mobile phones. This left my sister feeling isolated and lonely. In my opinion, the “luxury hotel environment ” claim in the home’s brochure does not reflect reality.
Reply from Rachel Adey, General Manager at Oak View Residential Care HomeI am deeply sorry that your sister felt alone and isolated. I wish I had known about the mobile phone problem; it would have given me the chance to do the necessary risk assessment and prevent this situation. Our staff do work hard to build strong relationships with the residents. We will, however, look again at our training and supervision model to find ways to increase staff-to-resident interaction outside of scheduled care. We are currently adding more fun and interesting activities for our service users. In addition to this, we will look at the use of the patio access. I apologise for the problems associated with the laundry. We are carefully looking at our laundry system now to make sure there will not be any future problems.
Our goal is to give our residents and their visiting families a safe, friendly, and high-quality place to live and experience. I am sorry you thought we didn't live up to our standards. Again, thank you for taking the time to give us such useful feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cheryl J (Daughter of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident at the home for five weeks and received excellent care. Her room was comfortable and always clean and fresh. The staff treated Mum with respect and care and was always friendly. Nothing was too much trouble. The family was safe in the knowledge that she was being well looked after.
I would highly recommend the home to anyone looking for care for a loved one.
Reply from Lauren Elliot, Assistant at Oak View Residential Care HomeHi Cheryl, thank you so much for your kind words. We are pleased to hear that your Mum enjoyed her stay with us at Oak View and that your family were happy with everything. We appreciate you taking the time to write a review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Angie H (Daughter of Resident) published on 17 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care at Oak View for Mom is excellent and always has been. The staff remain vigilant at all times as Mom is susceptible to infections; they catch these very quickly. Mom is loved and cared for and shows as she is always happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tracy W (Wife of Resident) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Oak View for two and a half years, and the care he has been given by the staff has been outstanding. They all go above and beyond to make his stay pleasurable. The home itself is modern and comfortable and caters for all the resident's needs. I can't praise this home enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J M (Daughter of Resident) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As it had been my first visit in a long time, everyone was welcoming, helpful and friendly. Mum looked well, which I am sure is down to the care of all the staff who look after her, which I am always grateful for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E H (Sister of Resident) published on 9 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Zena L (Daughter of Resident) published on 9 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is excellent and the level of care given to my mother has been first class. The communication has been most welcome and puts my mind at rest. Thoroughly recommend this home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D P (Relative of Resident) published on 9 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since our friend has been here everyone has been extremely helpful and positive. She has only been here a month and already there is improvement.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark C (Son of Resident) published on 11 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at Oak View for a number of years now, and I cannot stress enough just how exceptional the care he receives is. I’ve had experience with other homes, and they simply do not compare. I would strongly recommend them to anyone; it’s never an easy decision to choose the right
home for your loved one, so hopefully, this accolade will help people when in the process of making such a tough decision.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Roberta W (Daughter of Resident) published on 3 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Because of virus lockdowns I have never been inside the care home or seen any other residents. I go into my father's room through an outside door so I cannot answer questions on facilities/activities. The manageress, the staff, cleaning lady and maintenance man have always been cheerful, friendly and
helpful to me and my Dad. His room is clean and warm. The en-suite sink and toilet are gleaming clean. I am very pleased and couldn't wish for better for him.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane A (Sister of Resident) published on 14 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was in Oakview for respite care after being discharged from the hospital. From the first day of him being there, he was treated with dignity and compassion.
Each time I rang, the staff were friendly and helpful and always cheerful. Nothing seemed too much trouble. It was a home from home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stuart (Friend of Resident) published on 1 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend this care home as the staff are friendly, caring and attentive. The care homes are well designed and regularly cleaned. A great place to put your loved ones!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesa (Friend of Resident) published on 30 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend this care home. The attention to detail and quality of care is fabulous.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tracey B (Friend of Resident) published on 30 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very lovely, comfortable rooms and spacious, light and airy common areas. Everywhere is clean and homely and the staff are friendly and professional.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P W (Husband of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has had the experience of three other care homes on Hayling Island and this home exceeds all of the others.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacquelyn C (Wife of Resident) published on 18 February 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Oak View is a kind and caring; family orientated home. The staff include me in all decision making and are as kind to me; as they are to my husband. The staff are very welcoming, and nothing is too much trouble. They will do everything they can to accommodate and always want to please. I feel my husband
is in very capable hands, and my mind is at ease; leaving him in their excellent care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian K (Partner of Resident) published on 24 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home is excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda L (Daughter of Resident) published on 22 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother moved to this home when her previous home was not equipped to cope with her advancing dementia. Oak View welcomed her, also my sister and I. Mum seems to have settled in well and is much more content, they have been able to reduce her medication considerably meaning Mum is less drowsy and
able to 'converse' with us on our visits. The home is clean, warm and welcoming with efficient and friendly staff. They are very responsive to the needs and interests of residents i.e. Mum likes to 'clean' so they got her a little bucket and a cloth so she can clean to her heart's content. There is good security there keeping the residents safe.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian Y (Nephew of Resident) published on 22 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are friendly and genuinely appear to take pride in their work and always have a very pleasant approach to residents and relatives.
The entire home is well presented with a spacious lounge and a very nice garden area for the better weather.
The meals are always well prepared and varied with adequate
staff for assistance at mealtimes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Oak View Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.866 for Oak View Residential Care Home is calculated as follows: ( (217 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 246 Ratings = 4.866
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oak View Residential Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (3)

Gemma

Gemma Benford

Job Title: Senior Team Leader Joined: 2016

Gemma has been a valued member of our team since 2016, bringing warmth, dedication, and compassion to everything she does. Now working as a Senior Team Leader at Oak View Care Home, Gemma continues to provide the highest standard of care — always with a smile on her face and care in her heart.


In her leadership role, Gemma is committed to supporting and inspiring her team while also pursuing further qualifications to continue growing in her career. Her passion for making a difference shines through every day in the quality of care she delivers and the positive energy she brings to the home.


Qualifications:
- NVQ Level 2 in Adult Health & Social Care
- NVQ Level 3 in Adult Health & Social Care

Sekajja

Sekajja Lugolobi

Job Title: Senior Team Leader

Sekajja is a dedicated and respected member of our leadership team at Oak View Care Home. As a Senior Team Leader, Sekajja brings a calm and steady presence to the home, supporting both staff and residents with professionalism, compassion, and a deep sense of responsibility.


With a strong background in adult care and a passion for providing the highest quality support, Sekajja is committed to leading by example and ensuring that every resident receives person-centred, dignified care.


Qualifications:
- Level 3 Diploma in Adult Care

Michelle

Michelle Smith

Job Title: Senior Carer Joined: 2020

Michelle joined Oak View Care Home in 2020 and has quickly become a valued and compassionate member of our team. With a calm and caring nature, she brings dedication and empathy to her role every day, supporting both residents and colleagues with professionalism and kindness.


Michelle is deeply committed to her professional development and has worked hard to gain a range of qualifications that enhance the level of care she provides. Her passion for mental health awareness and advocacy is especially evident, making her an incredible support to those around her.


Qualifications:
- Care Certificate
- Level 3 Diploma in Adult Care
- Level 2 in Understanding Mental Health
- First Aid in Mental Health & Advocacy in the Workplace
- Lead Adult Care Worker Level 3

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak View Residential Care Home to verify any information. View our terms and conditions. Oak View Residential Care Home has an Enhanced Service - more info.