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This English Oak-owned home has many pleasing interior features to make people's stay a pleasant one, such as luxury furniture and fabrics, alfresco dining and en-suite bathrooms, whilst also looking out over a private garden, park and...
Care Provided by Oak View Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Subject to room type and individual care needs.
The price(s) shown are provided by the care home. Contact Oak View Residential Care Home for full pricing details and T&Cs.
Contact Oak View Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- English Oak Care Homes
- Private Owned
Person in charge
- Rachel Adey (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (51)
- Single Rooms with ensuite Wet Room (24)
Visiting
- Please call ahead where possible to book visits. This ensures your loved one is ready and waiting for you. Tours can be arranged by appointment. If you wish to drop in and say hello the team will always do their very best to accommodate you.
Parking
- Private car park out front with limited visitor spaces. Please call ahead if you are travelling by car and the home will do their best to accommodate you. Parking in front is not always guaranteed. If you are not able to park in the car park there is a reasonable amount of on-road parking nearby.
Oak View Residential Care Home Reviews (66)
Oak View Residential Care Home has a Review Score of 9.9 (9.911) out of 10, based on 25 reviews in the last 2 years.
Over all time Oak View Residential Care Home has 66 reviews.
I visit 2 or 3 times a week and always receive a warm welcome and refreshments. My sister is well cared for. The staff get on well together and are very caring towards all the residents. There is always someone to talk to about my sister if I have any worries and I am kept well informed about her.
I cannot thank all the staff, for all the care they do for my mum, she is treated the respect and care. I would always say that she is so very well looked after and she loves it here also. There is nothing they won't do to support my mum and even myself so only can thank them for this.
We are so pleased that your mum is happy at Oak View and that your family feel supported. It's great to hear you and your mum had a great experience with the respect and care received from our lovely staff. Thank you for taking the time to write this review.
Oak Lodge has been brilliant for Mum. The staff are amazing and her face lights up when she sees some of them (she has severe Alzheimer's). She is clearly far happier here than at her previous home and it's obvious she's more safe and secure, not least because of the high staffing levels.
As others have said, it's very like a nice hotel, with spacious rooms and everything is very clean. I genuinely can't praise the staff enough, and it's clear they seem to be happy working there, again something not always apparent at the previous home.
I'd thoroughly recommend it to anyone in the unenviable position of needing to place a relative in care.
The nursing home is very clean. My wife is very happy there. The staff are very good. The trouble is when I take a cream slice she eats the lot, never saves me one so I get a doughnut.
Absolutely outstanding care home. Staff are very attentive, friendly and well organised. Plenty of staff to go around for the residents, very well organised. Upon arrival, you are offered a hot or cold beverage which is a very nice touch indeed. This doesn't feel like a care home setting and when I say that it does not smell like a normal care home (urine/faeces) it has a very pleasant smell. The style and decor are like walking into a luxurious hotel. Management is absolutely outstanding. I can't thank everyone enough for what they have done for my father-in-law. Residents get fed 4 times a day and are also well watered. All staff have been retained so no high turnover of staff, the company are definitely doing something right. All levels of staff are amazing from the cleaners, caretakers, receptionists, carers and management. You will be peaceful to know they are well looked after. Well done to all the staff for making this place happen and work as it does.
Very kind, helpful and caring staff. All residents seem content. The food looks good.
The staff are always very kind, helpful and caring to residents at all times. Nothing is ever too much for them and it has been a joy to see how very caring they are. I couldn't have wished for a more caring home for my husband who has Alzheimer's.
Staff also helpful and commitment.
Management and staff are 99.9%.
Thank you so much for taking the time to leave us a review. We are so pleased you feel welcomed into our family and that all the staff have been so attentive. We hope you continue to enjoy our hospitality.
As a regular visitor, I have been so impressed with how well she has settled in, each time she seems happy, calm, and content. Mum is now always clean, dressed in clean clothes daily and her overall appearance and mood have improved hugely since moving into Oakview. I feel supported by all of the lovely team at Oakview, I am informed about her care and any care decisions that need to be made. Any families making this huge decision should look no further than Oakview 10/10!
Thank you so much for reviewing Oak View. It's always great to hear about people's real experiences. We are so pleased your mum has settled in well and is enjoying herself. It's also nice to know your mum and family feel fully supported by the team. We hope your mum and family continue to receive all the care and support you need.
My sister was a resident at Oak View from March-Sept 2023. There is an opportunity for this place to be great, but it left me disappointed. The staff are polite and friendly, but there was little or no interaction between the staff and my sister other than calling her for meals and dispensing medication. My sister was not taken out for any excursion by staff either individually or on a group outing, despite the beach being very near. The only regular “activity” was the musical entertainment on Friday. The patio access is via a code-locked door and I rarely saw residents using it - mainly used by staff for their breaks. The laundry process needs attention because clothes regularly went missing which upset my sister. The “carehome.co.uk” website says there is a “Phone Point in own room/Mobile”, but no phone point and the care home bans mobile phones. This left my sister feeling isolated and lonely. In my opinion, the “luxury hotel environment ” claim in the home’s brochure does not reflect reality.
I am deeply sorry that your sister felt alone and isolated. I wish I had known about the mobile phone problem; it would have given me the chance to do the necessary risk assessment and prevent this situation. Our staff do work hard to build strong relationships with the residents. We will, however,...
Mum was a resident at the home for five weeks and received excellent care. Her room was comfortable and always clean and fresh. The staff treated Mum with respect and care and was always friendly. Nothing was too much trouble. The family was safe in the knowledge that she was being well looked after. I would highly recommend the home to anyone looking for care for a loved one.
Hi Cheryl, thank you so much for your kind words. We are pleased to hear that your Mum enjoyed her stay with us at Oak View and that your family were happy with everything. We appreciate you taking the time to write a review.
Care at Oak View for Mom is excellent and always has been. The staff remain vigilant at all times as Mom is susceptible to infections; they catch these very quickly. Mom is loved and cared for and shows as she is always happy.
My husband has been at Oak View for two and a half years, and the care he has been given by the staff has been outstanding. They all go above and beyond to make his stay pleasurable. The home itself is modern and comfortable and caters for all the resident's needs. I can't praise this home enough.
As it had been my first visit in a long time, everyone was welcoming, helpful and friendly. Mum looked well, which I am sure is down to the care of all the staff who look after her, which I am always grateful for.
Excellent care.
The home is excellent and the level of care given to my mother has been first class. The communication has been most welcome and puts my mind at rest. Thoroughly recommend this home.
Since our friend has been here everyone has been extremely helpful and positive. She has only been here a month and already there is improvement.
My father has been a resident at Oak View for a number of years now, and I cannot stress enough just how exceptional the care he receives is. I’ve had experience with other homes, and they simply do not compare. I would strongly recommend them to anyone; it’s never an easy decision to choose the right home for your loved one, so hopefully, this accolade will help people when in the process of making such a tough decision.
Because of virus lockdowns I have never been inside the care home or seen any other residents. I go into my father's room through an outside door so I cannot answer questions on facilities/activities. The manageress, the staff, cleaning lady and maintenance man have always been cheerful, friendly and helpful to me and my Dad. His room is clean and warm. The en-suite sink and toilet are gleaming clean. I am very pleased and couldn't wish for better for him.
Each time I rang, the staff were friendly and helpful and always cheerful. Nothing seemed too much trouble. It was a home from home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Oak View Residential Care Home.
There are no upcoming events for Oak View Residential Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Oak View Residential Care Home.
Accreditations
There are no accreditations posted yet for Oak View Residential Care Home.
Meet the Team (3)

Gemma has been a valued member of our team since 2016, bringing warmth, dedication, and compassion to everything she does. Now working as a Senior Team Leader at Oak View Care Home, Gemma continues to provide the highest standard of care — always with a smile on her face and care in her heart.
In her leadership role, Gemma is committed to supporting and inspiring her team while also pursuing further qualifications to continue growing in her career. Her passion for making a difference shines through every day in the quality of care she delivers and the positive energy she brings to the home.
Qualifications:- NVQ Level 2 in Adult Health & Social Care
- NVQ Level 3 in Adult Health & Social Care

Sekajja is a dedicated and respected member of our leadership team at Oak View Care Home. As a Senior Team Leader, Sekajja brings a calm and steady presence to the home, supporting both staff and residents with professionalism, compassion, and a deep sense of responsibility.
With a strong background in adult care and a passion for providing the highest quality support, Sekajja is committed to leading by example and ensuring that every resident receives person-centred, dignified care.
Qualifications:- Level 3 Diploma in Adult Care

Michelle joined Oak View Care Home in 2020 and has quickly become a valued and compassionate member of our team. With a calm and caring nature, she brings dedication and empathy to her role every day, supporting both residents and colleagues with professionalism and kindness.
Michelle is deeply committed to her professional development and has worked hard to gain a range of qualifications that enhance the level of care she provides. Her passion for mental health awareness and advocacy is especially evident, making her an incredible support to those around her.
Qualifications:- Care Certificate
- Level 3 Diploma in Adult Care
- Level 2 in Understanding Mental Health
- First Aid in Mental Health & Advocacy in the Workplace
- Lead Adult Care Worker Level 3
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