Tendring Care Homes Ltd

Ringwood Road, Totton, Southampton SO40 7DY
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9.5 54 Reviews
  • Tendring Care Homes Ltd, Southampton
Tendring Rest Home offers dementia and palliative care, and is an ideal choice for long-term residential needs. Carers are compassionate and skilled in many conditions. Tailored care plans are provided to meet individual requirements.

Charming surroundings and homely interiors make for a comfortable lifestyle at Tendring, suiting the team's aims of helping each resident achieve a retirement that is comfortable and dignified.

Some rooms have direct garden access and the conservatory dining room has garden views. All rooms are en-suite and there are a wide range of activities and outings organised for residents.

Visiting for friends and family is unlimited and staff are always welcoming.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 23 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1450

Fees are dependant on assessment and location/facilities in the chosen room.


All prices will be discussed prior to any admissions and usually calculated on meet and great once needs are established.

These prices are only a guideline, please contact Tendring Care Homes Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Tendring Care Homes Ltd

Person in charge

  • Leah-Ann Bond (Manager)

Local Authority / Social Services

Admission Criteria

  • No physical behaviours
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (2)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Visiting is encouraged at any time. Tendring Care Homes do ask that mealtimes are not disturbed with too many visitors, but welcome any that wishes to visit at mealtimes in a comfort of the residents room. Can arrange for visitors to have a meal with the relative if required

Parking

  • Off road parking available on site

Tendring Care Homes Ltd Reviews (54)

Total of 54, showing 1-20
9.5

Tendring Care Homes Ltd has a Review Score of 9.5 (9.507) out of 10, based on 10 reviews in the last 2 years. Over all time Tendring Care Homes Ltd has 54 reviews.

Overall Experience

  • 38
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Date Published

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Review from Debbie R (Daughter of Resident) published on 8 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to the home from the hospital. The transition was excellent. The home has a lovely, friendly, homely feel to it. The staff are very caring and supportive to my mum and all of the family. My mum loves her food and is happy with the selection, quantity and standard. As her daughter,
I would like to say a big thank you for the excellent care, compassion, and patience for making this a lovely experience.

Reply from Leah-Ann Bond, Manager at Tendring Care Homes Ltd

Thank you so much for taking the time to leave a review, it is appreciated. Thank you for such kind words about the home and team.

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Review from Michaela H (Daughter of Resident) published on 7 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at Tendring for six and a half years and her care was exceptional. The team of carers and support staff were not just wonderful to my mum but very supportive of me especially when her dementia worsened. I think it spoke volumes when I used to take her out and she would say I want to go
back "home" referring to Tendring. I feel very fortunate that my mum was able to stay in such a wonderful happy place. She picked Tendring herself and always used to say if I have to go to a home. I want to go there. We would go past, before it was a home and was Tendring Stables, she used to say if I win the pools I'm going to buy that and we can live there. She never won the pools, but she did in many ways as she got to live there and the care was wonderful. The team were so supportive of me too, when she no longer knew who I was and her carers and fellow residents became her new family. Mum passed in her room in her happy place. There are not enough words to express my gratitude to them

Reply from Leah-Ann Bond, Manager at Tendring Care Homes Ltd

Thank you so much for your review, it really is appreciate. We sure will miss mum, she was part of our extended family.

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Review from K B (Daughter of Resident) published on 13 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, we have found the staff to be very friendly and efficient. The home has a lovely atmosphere and is homely, making Dad's transition easier. The food is excellent and there is always plenty of choice. Dad has a lovely room which is always clean and tidy, and a comfortable space.

Reply from Leah-Ann Bond, Manager at Tendring Care Homes Ltd

Thank you so much for a great review with such kind words, it really is appreciated.

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Review from Carol A (Friend of Resident) published on 13 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

'Tendering Care Homes' is a caring and friendly place to live. Everyone is well looked after and my friend is very happy here.

Reply from Leah-Ann Bond, Manager at Tendring Care Homes Ltd

Thank you so much for your wonderful review. Its very much appreciated.

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Review from Cyril F (Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into Tendring House for a couple of months while my fire-damaged home is being repaired. I could not wish for a better place to come to. The home is lovely and the management and staff are so good and kind. If I ever had to come to a care home on a permanent basis, I would wish to come here.

Reply from Leah-Ann Bond, Manager at Tendring Care Homes Ltd

Thank you so much for your kind feedback Cyril, we really appreciate it and it's been a pleasure having you here with us.

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Review from M M (Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Team work is good, always someone available to help with any issues.

Reply from Leah-Ann Bond, Manager at Tendring Care Homes Ltd

Thank you for your reveiw, we truly appreciate it.

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Review from J C (Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly. Good food.

Reply from Leah-Ann Bond, Manager at Tendring Care Homes Ltd

Thank you for your feedback we truly appreciate it.

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Review from A F (Daughter of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was in Tendring Care Home for just under 3 years. When she was living in her own house, she was nervous at night. At Tendring she felt safe and secure, which gave me peace of mind.

Reply from CAROL LACEY, MANAGING DIRECTOR at Tendring Care Homes Ltd

Thank you for your kind words , it was a great pleasure caring for your mother giving her the comfort and support

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Review from S H (Daughter of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at Tendring Care Home for nearly 3 years. She died at the age of 99 on her actual 99th Birthday. She was well cared for by all the staff, who were very king and sympathetic. She had a lovely room which was kept clean and tidy. Lovely to have everything done for you including laundry after
a lifetime of Mum looking after others.

Reply from Carol Lacey, Managing Director at Tendring Care Homes Ltd

Thank you so much for your kind words. Your mother will be very much missed by everyone, it has been a great privilege to care for her.

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Review from Elaine R (Daughter of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A beautiful home, caring staff, great activities, good food, good care and compassion. Management can be a bit disorganised, have missed meetings or not follow up on actions. Not the cheapest home and there are a lot of extras, such as hairdressing, chiropodists, opticians etc.

Reply from Carol Lacey, Managing Director at Tendring Care Homes Ltd

Thank you for your kind words. The management team are quite new to Tendring but have great commitment and are looking forward to working with the team to improve and make a difference. Extras are optional and always down to the residents choice. We offer in-house extras for residents at reasonable prices but other arrangements can be made if preferred.

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Review from Georgina S (Daughter-in-law of Resident) published on 25 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I are very happy with the care his mother has at Tendring. She became very unhappy and confused when she lived on her own. Now she is in a warm, safe environment where she has company, excellent food, music, and activities.

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Review from Diana S (Daughter of Resident) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff very caring towards the residents. They have provided excellent care during a very difficult time especially when visiting was restricted. They are always happy to help with any problems. Now things are returning to normal they are providing regular social events for residents
and their families. I feel welcome to visit when I wish and take my father out regularly.

Reply from Sheila Boswell, Deputy Manager at Tendring Care Homes Ltd

Thank you so much for the lovely words, we are so pleased to have your dad as part of our family!

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Review from S R (Daughter of Resident) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care is given to my mother by the staff. My mum thinks it’s like living in a hotel. Care is provided sympathetically by the staff. Management are involved with the residents, they are hands-on all the time.

Reply from Sheila Boswell, Deputy Manager at Tendring Care Homes Ltd

Thank you. We are very pleased that you and Mum are both happy.

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Review from V G (Resident) published on 24 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have settled in living a new way of life. Have accepted the fact that I can no longer manage on my own. I am treated very well and looked after very efficiently.

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Review from M M (Resident) published on 24 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Food is good.
Room is clean.

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Review from Stephen C (Son of Resident) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The care home advertises its self as specialising in dementia care but this is misleading. As soon as my Father's symptoms move much beyond mild, the management issued a notice to quit.


The staff are extremely dedicated and made my Father's time here a comfortable stay. A good balance of interactive

activities is always available.
The management is cold and business-driven.

Reply from Samantha Weller, Manager at Tendring Care Homes Ltd

It is unfortunate that during your fathers stay at Tendring Care Home, his condition deteriorated and required more specialist care than we were able to offer during these unprecedented times. lt was decided that in the best interests of your father, he needed a higher level of care than previously when he first moved in.
We do hope your father has settled well in his new home and we think of him often.

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Review from John G (Resident) published on 1 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care given by all the great staff. The home has a great atmosphere and is very homely, the staff are very kind and nothing is too much trouble. The food is always very good and I have a great choice at all mealtimes, it has a lovely dining room and comfortable lounges.

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Review from V G (Resident) published on 1 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having led an active life and been reasonably fit it has been a challenge to live a life where through mobility problems I can no longer do the things I want to do.
But with friendly staff around I feel in good hands and I'm settling into an acceptable way of life. Activities are organised in a good
friendly atmosphere and it does help to overcome the problems and difficulties we have.

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Review from P W (Daughter of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has a very good standard. Mum is very happy there. The staff are very good and very helpful.

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Review from S V (Sister of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found everything at Tendring to be of a very good standard. The staff are so caring and helpful. I have and will continue to recommend them.

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Current Review Score: 9.5 (9.507)

Overview of Review Score

The Review Score of 9.5 (9.507) out of 10 for Tendring Care Homes Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.607 for Tendring Care Homes Ltd is calculated as follows: ( (77 Excellents x 5) + (34 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 117 Ratings = 4.607

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Tendring Care Homes Ltd is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (3)

Carol

Carol Lacey

Job Title: Owner/Director

My name is Carol, and I am the owner of Tendring Care Home. My mother and father established Tendring in 1982. I’ve had the privilege of growing up with this home, joining its management team and dedicating 30 years to upholding and evolving the standards my parents set. This journey has been incredibly rewarding, allowing me to build deep connections with our residents and their families and to lead a team that shares our profound commitment to well-being.


Today, as the owner of Tendring Care Home, I am immensely proud to continue my family’s legacy. While we’ve embraced modern care practices and facilities, the heart of our home remains unchanged: a deep-seated belief in providing individualised, dignified care within a true family atmosphere. We are not just a care home; we are a continuation of a family’s dedication to making a genuine difference in the lives of those we are privileged to support.

Hannah

Hannah Lacey

Job Title: Director

My name is Hannah and I am the director of Tendring Care Home.


Growing up, Tendring Care Home wasn't just a business; it was an extension of our family home, filled with warmth and a sense of belonging.


My own journey within Tendring Care Home began as a care assistant. This hands-on experience gave me invaluable insight into the daily lives of our residents and the incredible work of our care team. I then progressed to Care Coordinator, a role that allowed me to further develop my understanding of person-centred care and the intricacies of managing resident needs.


Today, I proudly serve as a director alongside my mother. Together, we are committed to honouring the legacy of my grandparents, ensuring Tendring Care Home remains a place where residents feel valued, respected, and truly at home. Our shared passion for care drives us to continually enhance our services and maintain the warm, supportive atmosphere that defines Tendring Care Home.

Leah-Ann

Leah-Ann Bond

Job Title: Manager

Joined: 2024

My name is Leah-Ann, I am a dedicated Residential Care Home Manager at Tendring.


I bring a robust foundation in leadership and operational excellence, underpinned by my NVQ Level 5 in Leadership and Management.


My passion lies in creating a nurturing and empowering environment where residents thrive and staff feel valued.


With a specific focus on person-centered care, NVQ Level 2 in Dementia Care provides me with a deep understanding of dementia care principles and best practices. This specialised knowledge enables me to implement tailored care plans, foster a supportive environment for residents with dementia, and provide essential guidance and training to my care teams.


I am dedicated to fostering a positive and inclusive culture, ensuring every resident receives dignified, compassionate, and personalised care.

Frequently Asked Questions about Tendring Care Homes Ltd

What types of Care is Tendring Care Homes Ltd registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Tendring Care Homes Ltd have?

There are 19 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Tendring Care Homes Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tendring Care Homes Ltd to the centre of Southampton?

4.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tendring Care Homes Ltd to verify any information. View our terms and conditions. Tendring Care Homes Ltd has an Enhanced Service - more info.