






Wisteria Lodge is a family owned, happy care home providing nursing for the discerning elderly in Horndean, Waterlooville.
A recent innovative extension provides beautifully well-appointed rooms with en-suite wet rooms.
A hydrotherapy bath with mood lighting and aromatherapy has added a touch of luxury together with the salon which offers complimentary holistic therapies to soothe the body and soul.
Manager Jane, a finalist in the National Care Awards is supported by...
Care Provided by Wisteria Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Standard care fee included accommodation , food & drinks , activities , personal care & nursing care
Excluded personal expenses like Hairdressing / Chiropody / Toiletries etc.
The price(s) shown are provided by the care home. Contact Wisteria Lodge for full pricing details and T&Cs.
Contact Wisteria Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Wisteria Lodge Ltd
- Private Owned
Person in charge
- Michael Lalson(General Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (28)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (16)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Standard Visiting Hours from 10am to 7pm
Parking
- On site parking
Wisteria Lodge Reviews (49)
Wisteria Lodge has a Review Score of 9.6 (9.601) out of 10, based on 13 reviews in the last 2 years.
Over all time Wisteria Lodge has 49 reviews.
The care and professionalism shown and delivered by the staff are faultless. The high standards of cleanliness are immediately evident on entering the home and are seen in every area. The activities team work hard to organise a varied programme of fun and stimulating activities which promote a relaxed and friendly feel within the home. I would definitely recommend Wisteria Lodge to family and friends if they are looking for a care home for a loved one.
Thank you so much for your positive review of our home. We're delighted to hear about your positive experience, and we truly appreciate you taking the time to share your thoughts.
The nursing team are first class and very professional. They were marvellous.
I was so impressed with the culture in the Home. It seems such a happy place. It was a wonderful team effort and everyone contributed to make it a perfect home for my Father.
Thank you so much for your positive review of our home. We're delighted to hear about your positive experience, and we truly appreciate you taking the time to share your thoughts.
My mum is in the best place, she enjoys the friendly atmosphere and gets excellent care from all the staff. The nursing staff are always on hand to help and respond so quickly to any medical issues and concerns. The activities team do an amazing job and are very creative and supportive with Mum's physical condition. The whole team have a good understanding of communication to all parties. This makes it an excellent, well-run home.
Very happy with everything the staff are doing for my mum. Always there if you need them.
Thank you for taking time for the feedback . We really appreciate it.
The care my mum has received at Wisteria Lodge has been nothing short of exemplary these last three years. It is like one big family, always fun and laughter, activities every day (which family get to see on our social media page). Fantastic communication with relatives leaves me confident that Mum is in the safest and happiest place she can be in. Thank you Wisteria from the bottom of my heart.
Thanks a lot for your lovely feedback. I will share it with the team.
My husband has been living in Wisteria Lodge since December 2016. He is wonderfully looked after by exemplary staff and we, his family, have nothing but huge gratitude to all at Wisteria Lodge for all they do for him.
We really appreciate it.
Mum came to Wisteria last August, broke my heart to put Mum in a home but I need not of worried as they all are the most kind, upbeat, cheerful carers that you could ever meet. They truly are my angels as I can go home after a visit knowing Mum's in safe hands and settled. They ask Mum what she would like to do, eat, how she feels etc, treating her with such dignity which each client deserves. A big shout out to the staff for their professionalism and kindness, cannot praise all the team enough.
Thanks a lot for your wonderful feedback. It means a lot to all of us.
The care, respect and love that is evident in Wisteria Lodge are fantastic. I am so grateful to them for the care of my wife that if at any stage in my life I need a care home I will have no hesitation in living the rest of my life in their care.
Thank you very much, Jim, for that wonderful feedback. It means a lot to the team.
My Mum enjoyed 28 months of excellent care at Wisteria Lodge. The home is small, very friendly and fixtures and furnishings to a very high standard. What makes Wisteria Lodge such a special place is the staff, many of whom have worked there for a long time. As we were visiting daily it became our second home and got to know everyone, from the manager, nurses to the catering staff. My Mum was treated with kindness, dignity, compassion and care and we could not have asked for better as she ended her life there in December. We would recommend Wisteria Lodge with our hesitation and if you are reading this and considering it for a loved one you would have made a very good choice.
Thank you for the lovely feedback and I am very proud of my team at Wisteria.
Her needs are more than met by all the staff employed.
The bedroom ensuite is kept well decorated, maintained, clean and tidy with extra care to little details, e.g. watering flowers and plants, placing cushions and ornaments in reach or sight of Mum.
Mum's personal care is excellent. Catering and activities are good and cater to individual needs. Caretaker and cleaning, laundry and management are always on hand and chat to residents as they work.
Mum spent the last 3 months of her life at Wisteria Lodge and we couldn't have chosen a better place for her. Her newly decorated ensuite room was clean, bright and airy, as did all the rooms appear to be. The care and attention given were excellent and the staff were ALL brilliant, so caring and patient with mum and friendly to all visitors, always offered refreshments. The food always looked and smelled delicious. Attractive decking area and lounges available for those able to get around. A wide range of activities offered if desired. Lots of staff available for the resident's needs. I really thank them all.
Thank you for the lovely feedback.
As a family, we were more than happy with the care, treatment and kindness paid to our mum by all the team at Wisteria Lodge.
Thank you for the feedback.
Care is of a very high standard by friendly, understanding staff.
Care plans are in place and regularly updated.
Family are welcomed at any time of the day or evening.
Thank you for the lovely feedback.
Mum moved to Wisteria in Dec 2014, after a stroke, with severe cognitive and mobility issues but their excellent care, friendliness, and inclusiveness of the hands on activities and entertainment programmes brought her back out of her shell. Mum really enjoyed her time there, and we were always happy she was safe and well cared for. Following a further stroke 3 years later, she returned from the hospital for end of life care and was treated with the dignity and respect she deserved until she passed away just before Christmas.
Her room was paid for the month so we, understandably, left its clearance until after the holiday. Wisteria didn't clearly inform us of the contract clause stating the extra week's charge after clearance for making good, and we were presented with an unexpected week's bill that could have been avoided. A single day's charge was deducted in apology, leaving us with 6 days costs and a bitter aftertaste to what should have been a lovely memory of Mum's last few years.
Thank you for the feedback, all views are important to us and we are very pleased to hear that you were extremely happy with the 3 years of care your mother received from us.
We were very impressed with the home after receiving many recommendations from friends. The staff were outstanding in their care of our loved one. They got to know our loved one really well and catered to his every wish. If he wanted anything they would get it for him - usually vanilla ice cream or lemonade. We are so grateful to the staff for making our loved one feel loved and supported during our loved ones stay at Wisteria Lodge. Outstanding.
Thank you for the lovely feedback.
I and my family are very satisfied and happy with the service mum receives. She is treated so well and with great care. The staff are always welcoming and helpful with any requests or needs either by mum herself or by her family.
I feel that she is in a safe and protected environment and that I can know that at all times she is receiving the care she needs.
Wisteria Lodge is a lovely home and we are very grateful for the love and care she has there.
Mum is really happy in her new home and enjoys the activities and the food. Thank you to all at Wisteria for your care/support.
Thank you for the lovely feedback.
We were very happy with the care my stepmother received during the 3 and a half years she lived there. We were all treated with great kindness and gentleness, especially around the time that my stepmother passed away. We never had any complaints.
All the staff from the manager to domestic staff were caring and professional.
They made the 'home' in the nursing home a reality.
Thank you, Sylvia, for your kind words, we really appreciate the feedback.
Kind regards.
Martina
The home is of the highest standard in care, dignity, menus, nursing, cleanliness and staff. It is of an exemplary standard.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 May 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Wisteria Lodge.
There are no upcoming events for Wisteria Lodge.
Awards / Recognitions (4)
- 31 Jan 2025Recipient: Wisteria Lodge
- 20 Mar 2018Recipient: Wisteria Lodge
- 05 Feb 2018Recipient: Wisteria Lodge
Meet the Team (2)

Martina and Andrew have been owners and managers of Wisteria Lodge for over 20 years. They are passionate about the quality of care residents receive and always strive to improve the care service provided.

Business Support Manager and Nominated Individual.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wisteria Lodge to verify any information. View our terms and conditions. Wisteria Lodge has an Enhanced Service -more info.