Woodley Grange

Winchester Hill, Romsey SO51 7NU
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9.9 99 Reviews
  • Woodley Grange, Romsey
Woodley Grange Care Home is registered to provide care for the elderly with a wide range of needs and offers the highest standards of residential and dementia care.

Set amongst beautiful grounds in Romsey, with easy access to the M27 and M3, the attractive buildings and mature gardens provide fantastic accommodation for 45 residents.

Woodley Grange has recently been refurbished to the highest standards and using the latest dementia design principles, which they have found to have a hugely positive impact on residents. The home boasts spacious, mainly en-suite rooms plus several comfortable lounges that offer a variety of views and atmospheres.

There is a friendly and relaxed atmosphere and staff are highly trained and dedicated to providing the individual loving care residents require. A strong bond is developed with both the residents and their families so that a secure and homely environment is provided.

Care Provided by Woodley Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1599 – £1724
  • Self-Funded Residential Dementia Care: £1281 – £1743
  • RESPITE Self-Funded Residential Care: £1536 – £1599
  • RESPITE Self-Funded Residential Dementia Care: £1582 – £1599

These prices are only a guideline, please contact Woodley Grange to find out the exact price for your requirements.

Contact Woodley Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Woodley Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Loraine Tabbner (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (30)
  • Couples/Companion Rooms with Ensuite Wet Room (2)
9.9

Woodley Grange has a Review Score of 9.9 (9.916) out of 10, based on 14 reviews in the last 2 years.
Over all time Woodley Grange has 99 reviews.

Overall Experience
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Reviewer Connection to Woodley Grange
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Total of 99, showing 81-99
Review from Helen C (Daughter of Resident) published on 2 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved to Woodley Grange in July 2017 primarily because of my father’s stroke and Parkinson’s, but also because of my mother's recently diagnosed Alzheimer’s. Neither I nor they would or could find any fault the standard of care, attention to detail, quality of food or cleanliness. The staff
could not be better and I was very sorry that due to the change in care requirements we had to leave. The nursing home they are moving to has a lot to live up to!
I would recommend Woodley Grange to anyone!
Reply from Rizwan Walji, Operations Director at Woodley Grange
Thank you Helen for your kind comments and we wish your parents all the best for the future.
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Review from S D (Daughter of Resident) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff extremely helpful and very professional at all times. They have been so kind to Mum and looked after her needs. She seems to have settled very well in this lovely environment.


Throughout the process of receiving residential care at Woodley we have been taken into consideration

and had everything explained, every step of the way.


We could not wish for better care for Mum.

Reply from Rizwan, Operations Director at Woodley Grange
Thank you for your kind comments.
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Review from J N (Daughter of Resident) published on 6 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at this care home for nearly 4 years. I cannot praise the staff enough, from management to cleaners, everyone has been fantastic. My dad has been very well cared for and everyone knew him and his needs were met in every way. The home is also spotlessly clean and well kept.
Reply from Rizwan Walji, Operations Director at Woodley Grange
Thank you so much for your kind comments.
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Review from A C (Husband of Resident) published on 19 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent cooperation and flexibility could always contact my wife when telephoned plenty of staff. Very comfortable - fun!
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Review from E P (Niece of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely care home, always made to feel welcome by the staff. Since being at the home, my aunt has been much better in her appearance and demeanour.


As a family we are very happy with the care and compassion that is shown to her.

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Review from L J W (Husband of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home and staff are very good.
My wife has settled well and enjoys living at Woodley Grange and is very happy. She states that she has got to know a lot of people.
Reply from Rizwan Walji, Operations Director at Woodley Grange
Thank you for your kind review. We are so pleased that your wife is happy at Woodley Grange.
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Review from R S (Brother of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a resident of Woodley Grange for many years. During this time the staff have always been caring, attentive and kind to her and her visitors. Woodley is always clean and the garden is kept in the highest order.
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Review from A C (Daughter of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience was totally positive from the very start. My mum was apprehensive to start with but soon settled in and gave us peace of mind that mum was well cared for at all times. From going to not keen on going to want to stay longer than the week's respite. Would totally recommend.
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Review from Christine G (Daughter of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not ask for a friendlier owner/management team. Excellent staff. Well decorated and comfortable rooms. Friendly environment and always made welcome when visiting. Staff are very aware of my father's needs.
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Review from David G (Son of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home with excellent facilities and staff who take great care of the residents. On first viewing the care home, the manager made us feel very welcome and that made it easier to choose the home in which to place mum. The manager is always approachable. The staff are always happy. The residents
have a good choice of freshly cooked food. They have a varied selection of activities. We would recommend the home.
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Review from Alan S (Son of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Woodley Grange for six months and seems to have settled in very well. The staff are always cheerful and helpful to residents and relatives and the place has an open, clean feel with plenty of natural light in the rooms. The activities are diverse and engage the resident in a variety
of tasks and pastimes. There always seems to be something to try or a visiting group to entertain the residents.
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Review from Mary O (Daughter of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is a lovely place.
My Mum has moved in as a permanent resident which I am very happy about.
Wonderful staff, clean and bright.
I would recommend it to anyone.
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Review from Sally S (Daughter of Resident) published on 19 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been staying here for 5 weeks and after the initial first week, she has been very happy here. The staff are very nice and helpful and she feels very well looked after.
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Review from Andrea M (Daughter of Resident) published on 7 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was very unsettled for the first week but thanks to the kindness and encouragement of the staff she was soon going into the lounge and joining in. Nothing is too much trouble for them and we are always made to feel welcome.
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Review from Hollie B (Granddaughter of Resident) published on 26 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been pleasantly surprised by the care my grandmother has been receiving. Every member of staff I have come in contact with has been more than happy to deal with any worries/concerns or questions we have had as a family. The large rooms are spacious, plentiful, well furnished and comfortable for
both residents and visitors. We are always warmly welcomed at any time of the day and offered refreshments (even at busy times i.e. bed time!) My grandmother has been happy at Woodley Grange and joined in activities ( much to our surprise) Long may it continue. Many thanks to all at Woodley.
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Review from John D (Son of Resident) published on 6 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been resident at Woodley Grange for 4 months and is very happy with her level of care, she has a super room, with en-suite shower room.
Her diet is well catered for and the freshly cooked meals, particularly the deserts are ideal, the activities are both stimulating and enjoyable, with
regular visits from the local churches.
The care staff are without exception kind and thoughtful, my mother's needs are taken into consideration at all times and events such as her birthday were celebrated by the home, we would not hesitate in recommending Woodley Grange Care Home.
One area that helped my other settle in was that she could take some familiar items of furniture and pictures for her room.
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Review from Iris C (Resident) published on 21 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had an excellent stay, staff have been great and I cannot find a fault with any of them. Everyone is so friendly and they put themselves out to help. Food is good I don't think I left anything. If my circumstances ever changed I would not hesitate to go back to Woodley Grange.
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Review from Tracey H (Daughter of Resident) published on 10 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff to be friendly and helpful. They made sure my mum was settled in well and adjusted her care plan when necessary. The home itself is very clean, as are the bedrooms. It has a homely feel. My mum has also enjoyed the activities.
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Review from Pauline L (Friend of Resident) published on 21 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Light airy building very well appointed room. Happy atmosphere lovely staff allowing my neighbour lots of independence.
Reply from Rizwan Walji, Operations Director at Woodley Grange
Thank you for your kind and positive feedback. With regards to Activities, we employ two dedicated Activities Staff and they have a huge budget to work with. We have received overwhelmingly positive…read more
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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Woodley Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.916 for Woodley Grange is calculated as follows: ( (156 Excellents x 5) + (8 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 167 Ratings = 4.916
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodley Grange is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (21)

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Meet the Team (9)

Loraine

Loraine Stacey

Job Title: Registered Manager Joined: 2015

In the two years since her promotion to registered manager, Loraine has been fulfilling her dream of running a home that supports wellbeing, progress, happiness and fulfilment. Her focus is on activities and person-centred care for the residents and developing the skills and knowledge of her team through training, mentorship, and structured goal setting.


She has an NVQ Level 5 Diploma in Health and Social Care Management and has been trained in the "Six Steps End of Life Care".


She loves to travel, with the USA and Eastern Europe being her favourite destinations. Her family includes two adult children, three grandchildren and Ollie the dog.

Rebecca

Rebecca Newton

Job Title: Head Of Care Joined: 2017

Rebecca has a Level 5 Diploma in Health and Social Care Management. Having completed the Countess Mountbatten "End of Life Care Programme", she has taken on a role as "End of Life Champion", supervising, supporting and mentoring the staff during these difficult times.


Becky balances her demanding career with a busy family life involving three children and pets too numerous to mention.

Bethany

Bethany Pickering

Job Title: Senior Care Team Manager Joined: 2020

In her role as a senior care team manager, Beth takes on significant responsibilities, including coaching and developing the skills and knowledge of her colleagues. Like Loraine and Becky, she has completed the Level 5 qualification and end-of-life training. Beth is a champion for two critical areas: end-of-life care and falls prevention.


When she isn't working, she enjoys travelling with friends and takes as many sunny holidays as possible.

Jacob

Jacob Duff

Job Title: Activities Organiser Joined: 2025

Jake joined our team, bringing with him a wealth of experience from the care sector. Before joining us, he worked for a charity supporting adults with acquired brain injuries. Since the age of 18, Jake has held a variety of roles across the care industry, including working with adults with autism and challenging behaviour, older adults living with dementia, and individuals experiencing mental health difficulties.


He holds a Level 3 Diploma in Adult Health and Social Care, along with additional relevant training, demonstrating his commitment to ongoing professional development. Although this is Jake’s first role as an Activity Organiser, he has taken to it with enthusiasm and passion, enjoying every aspect of the job.


Outside of work, Jake enjoys life with his blended family: his partner Jenna and their three children. He loves spending quality time with them, and when it’s time to unwind, you’ll often find him playing football, singing, or testing his knowledge in pub quizzes with friends.

Melanie

Melanie Dent

Job Title: Activities Organiser Joined: 2025

Melanie has recently joined the home from the hospitality industry. Before that, she worked as a care assistant.


Mel is very creative and enjoys finding new and exciting activities. If a resident has a desire to do something or go somewhere, Melanie will do her best to fulfil this wish.


Two children and a dog keep her busy in her spare time. She lives near the forest and loves to go for long walks there. She does, though, find time to go to many concerts and festivals.

Stefan

Stefan Florian

Job Title: Head Cook Joined: 2020

We promoted Stefan to Head Cook two years ago. Stefan is a versatile cook who handles the diverse culinary requests of the residents with ease.


He lives locally with his long-term partner, Lilly, who also works at the home. They met at Woodley Grange, and we are pleased to have brought two lovely people together.

Amanda

Amanda Aldridge

Job Title: Second Cook Joined: 2011

Before joining the home, Mandy worked at a local primary school as head cook, catering for 150-200 children a day. In need of a fresh challenge, Mandy joined Woodley Grange as head cook in 2011, but a couple of years ago, she decided to reduce her hours and so swapped roles with Stefan.


She holds an MVQ in catering as well as qualifications in social care.


Mandy has a grown-up family and has lived in Romsey for the last 28 years, where she knows many people through working at the school, and, indeed, the home. She enjoys relaxing walks and watching motorcycle racing.

Anne

Anne Miller

Job Title: Accounts Assistant Joined: 2007

Anne joined the Homes as our bookkeeper in 2007, making a change from working for engineering and construction companies.


Anne has a Level 4 Accounting Technician qualification.


She enjoys the Home and the company of the residents and often stays on into the evenings for a chat. She relishes learning snippets of unofficial first-hand history from the residents.


Taking country walks has always been her pastime, and she regularly takes one of the scenic routes commuting to and from Woodley Grange

Hannah

Hannah Russell

Job Title: Head Housekeeper Joined: 2025

When Hannah arrived, she quickly became part of our well-established team. She takes a very methodical approach to her work to ensure the home is kept clean and tidy.


Her previous experience has been working in the hospitality and retail industry.


Hannah is very keen on fitness; she goes to the gym and has an A Level in Sport and Exercise Science. She is also a qualified salsa and street dance teacher.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodley Grange to verify any information. View our terms and conditions. Woodley Grange has an Enhanced Service - more info.