
Staff are so friendly and lovely, it's a lovely atmosphereSharon C(Daughter of Resident/Service User)



Staff are so friendly and lovely, it's a lovely atmosphereSharon C(Daughter of Resident/Service User)



Woodley Grange Care Home is registered to provide care for the elderly with a wide range of needs and offers the highest standards of residential and dementia care.
Set amongst beautiful grounds in Romsey, with easy access to the M27 and M3, the attractive buildings and mature gardens provide fantastic accommodation for 45 residents.
Woodley Grange has recently been refurbished to the highest standards and using the latest dementia design...
Care Provided by Woodley Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Woodley Grange for full pricing details and T&Cs.
Contact Woodley Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Manucourt Ltd
- Private Owned
Person in charge
- Loraine Tabbner (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (30)
- Couples/Companion Rooms with ensuite Wet Room (2)
Woodley Grange Reviews (108)
Woodley Grange has a Review Score of 9.9 (9.931) out of 10, based on 18 reviews in the last 2 years.
Over all time Woodley Grange has 108 reviews.
My mother has received the very best of care and comfort from all of the Woodley Grange staff, especially with the additional strains caused by the pandemic. While not being in a position to allow visits, we have been afforded regular Zoom calls and frequent updates as to her comfort and state of health. Our family wish to offer Woodley Grange our immense thanks for all of the attention given and for the professional manner in which they have offered such excellent care and been so understanding of her specific needs. Score 10+.
Hi Tracy, thank you for your kind words. The staff at Woodley Grange will be delighted to hear your feedback. Thank you for taking the time to leave a review.
Our father was a resident at Woodley Grange for just over two years. Throughout his stay, he was warmly and respectfully cared for and was extremely happy. Towards the end of his life, that care became more specific, and the team proved very capable in handling his condition and in turn, our expectations, feeling and emotions. I would wholeheartedly recommend the carers, the infrastructure and the location/rooms etc to anyone considering such a life change for their loved ones.
Thank you so much for your very kind review. It was our pleasure and honour to have cared for your father. All the best.
My dear mum has been a resident at Woodley Grange for several years now. I cannot emphasize enough how excellent the home is. Throughout Mum's stay, the staff have been nothing more than brilliant, in fact, brilliant just does not do it justice. The staff and everything about Woodley Grange is wonderful. They have shown Mum care, support, love and affection - everything you could wish for when the day comes that you have to make the gruelling decision to have to put your dearest in a home. I would honestly recommend Woodley Grange to anyone - and I do. Mum had a fall several years ago and broke her hip. My brother and I were so worried as we were told by the hospital that if Mum couldn't get back on her feet she may have to move to another home. We prayed that she would walk again, and she did. We were so, so happy as it meant she could go back to Woodley Grange. I have never met such truly wonderful, caring staff in my life. Hats off to them all and my mum is so, so happy there.
Thank you so much for your beautiful review, which the staff will be really happy to read. Mum is certainly a wonderful lady and we are so pleased that you are happy with the loving care she receives.
The activities are imaginative, varied and well managed. I liked that activities involve animals, choirs, schools, children and people from the community.
Thank you so much for your kind review, which is really appreciated.
Received excellent service from all departments. All staff are very friendly and always willing to help and often offer good advice. The food is very good with always a choice and all food well cooked. Rooms are comfortable, with plenty of space and good wardrobes and very adequate drawer space. Laundry is very efficient. Thank you.
Thank you for taking the time to write a review. We always appreciate honest feedback in order to improve upon our services. Thank you for choosing Woodley Grange to care for your wife.
We have always admired the way in which this care home is managed, no more so than during this harrowing time of lockdowns and distress. We are sure their excellent record of vigilance and care for their residents through this crisis will speak volumes. The staff at Woodley Grange will always remain our friends and have our immense gratitude.
Thank you for taking the time to leave such a lovely review. We are pleased to read that our services were as expected and that you will stay in touch. Our very best wishes to you.
The staff in the home all have a positive and friendly spirit and making it feel like home. The leaders and manager keep up to date and help me with discussions on care plans etc. The home is very clean and well decorated with great domestic, laundry and maintenance staff who feel part of the family. Overall I have been delighted for over 2 years.
Thank you for your kind words. We are thrilled to read that you feel the Home is positive and friendly making it a home from home environment.
Holistically, it would be difficult to find fault with any element of Woodley Grange. They make a difficult and emotionally upsetting time easier to deal with. Being attentive to personal needs and safety were/are reassuring and allowed for confidence to be regained. NB. This stay was for a short 'respite' period, funded by LA and we have difficulty assessing the "value for money" aspect.
We are so pleased that you have been happy with our services and that we were able to support both yourself and your loved one at a difficult time. We appreciate your feedback.
The staff are all so caring and kind. The care is wonderful and I cannot fault anything. Everyone is encouraged to join into so many, lovely activities, and enjoy some great entertainment with visiting singers, animals, young children etc. There are so many things to enjoy.
Thank you for your lovely feedback, we always really appreciate knowing how relatives of our residents see our Home through their eyes. We are glad you are happy with our services.
My mother spent 6 very happy years here. She settled in very quickly helped by the caring approach of the staff and the excellent food. She was always treated as an individual and any of her preferences were respected. She would often say to me how lucky she was. As a family, we were always welcomed when we visited and found the staff and management very friendly and approachable. My mother had her 90th birthday in the home with family and friends present. A room and food were provided. Nothing was too much trouble.
The food is always good and varied with a great choice.
My mother was so happy here.
It was a home from home for my mother! Very supportive staff especially when mum was poorly. Supported me when I needed extra help and provided guidance. Lovely facilities, lovely food, loving staff, a community spirit.
My husband came here to daycare for almost a year and recommend it. It is a warm, friendly place to be. If I myself need anywhere to go, I would love to come here.
Thank you.
When we needed help/advice when very disturbed, confused and upset about Mum's care needing to be put into expert hands, Woodley Grange were there to advise and help in every way. They helped mum to adjust, and me as a very concerned daughter. She has adjusted very well and integrated wonderfully, her needs change as time goes on and are always accommodated. All the facilities/amenities are wonderful in all ways.
Wonderful and supportive staff at all levels. Excellent care and facilities combined to make top-rate environment and experience. The end of life care was superb.
The care has been of the highest quality through the stay of my relative. The staff are always very polite to the residents and treat them with dignity and respect. The whole place is spotlessly clean and bright. The good decorative order is always well maintained. We are very fortunate to have found Woodley Grange.
Thank you so much for your kind review. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your relative's experience at Woodley Grange was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
His room is big, light and airy and always clean.
The choices of food are always delicious.
My Dad has been extremely happy since arriving here which makes me happy to know he is being cared for.
Mum has been at Woodley Grange for two years and throughout that time the care has been faultless. Mum is very happy and settled and the staff are loving, caring and very helpful. There is always entertainment and never a dull moment.
I have been impressed with the professionalism, kindness, courtesy and pure humanity shown by all the staff. I don't only mean the carers who really have that as part of their job description, but also the support staff - cleaners, kitchen staff, activities staff, maintenance. As I only live a few minutes away, I have been able to visit my mother very frequently and at different times of the day and week. So when I see the home it is "as it is". There is no possibility of a show or stage management and I rarely saw anything that disturbed me. What I liked was if I did raise a point, either via email/phone to the manager or verbally to a member of staff, then there tended to be a response and solution within a short while - often the same day.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodley Grange.
There are no upcoming events for Woodley Grange.
Awards / Recognitions (21)
- 15 Dec 2025Recipient: Woodley Grange
- 31 Jan 2025Recipient: Manucourt Ltd
- 31 Jan 2024Recipient: Manucourt Ltd
Accreditations
There are no accreditations posted yet for Woodley Grange.
Meet the Team (9)

In the two years since her promotion to registered manager, Loraine has been fulfilling her dream of running a home that supports wellbeing, progress, happiness and fulfilment. Her focus is on activities and person-centred care for the residents and developing the skills and knowledge of her team through training, mentorship, and structured goal setting.
She has an NVQ Level 5 Diploma in Health and Social Care Management and has been trained in the "Six Steps End of Life Care".
She loves to travel, with the USA and Eastern Europe being her favourite destinations. Her family includes two adult children, three grandchildren and Ollie the dog.

Rebecca has a Level 5 Diploma in Health and Social Care Management. Having completed the Countess Mountbatten "End of Life Care Programme", she has taken on a role as "End of Life Champion", supervising, supporting and mentoring the staff during these difficult times.
Becky balances her demanding career with a busy family life involving three children and pets too numerous to mention.

In her role as a senior care team manager, Beth takes on significant responsibilities, including coaching and developing the skills and knowledge of her colleagues. Like Loraine and Becky, she has completed the Level 5 qualification and end-of-life training. Beth is a champion for two critical areas: end-of-life care and falls prevention.
When she isn't working, she enjoys travelling with friends and takes as many sunny holidays as possible.

Jake joined our team, bringing with him a wealth of experience from the care sector. Before joining us, he worked for a charity supporting adults with acquired brain injuries. Since the age of 18, Jake has held a variety of roles across the care industry, including working with adults with autism and challenging behaviour, older adults living with dementia, and individuals experiencing mental health difficulties.
He holds a Level 3 Diploma in Adult Health and Social Care, along with additional relevant training, demonstrating his commitment to ongoing professional development. Although this is Jake’s first role as an Activity Organiser, he has taken to it with enthusiasm and passion, enjoying every aspect of the job.
Outside of work, Jake enjoys life with his blended family: his partner Jenna and their three children. He loves spending quality time with them, and when it’s time to unwind, you’ll often find him playing football, singing, or testing his knowledge in pub quizzes with friends.

Melanie has recently joined the home from the hospitality industry. Before that, she worked as a care assistant.
Mel is very creative and enjoys finding new and exciting activities. If a resident has a desire to do something or go somewhere, Melanie will do her best to fulfil this wish.
Two children and a dog keep her busy in her spare time. She lives near the forest and loves to go for long walks there. She does, though, find time to go to many concerts and festivals.

We promoted Stefan to Head Cook two years ago. Stefan is a versatile cook who handles the diverse culinary requests of the residents with ease.
He lives locally with his long-term partner, Lilly, who also works at the home. They met at Woodley Grange, and we are pleased to have brought two lovely people together.

Before joining the home, Mandy worked at a local primary school as head cook, catering for 150-200 children a day. In need of a fresh challenge, Mandy joined Woodley Grange as head cook in 2011, but a couple of years ago, she decided to reduce her hours and so swapped roles with Stefan.
She holds an MVQ in catering as well as qualifications in social care.
Mandy has a grown-up family and has lived in Romsey for the last 28 years, where she knows many people through working at the school, and, indeed, the home. She enjoys relaxing walks and watching motorcycle racing.

Anne joined the Homes as our bookkeeper in 2007, making a change from working for engineering and construction companies.
Anne has a Level 4 Accounting Technician qualification.
She enjoys the Home and the company of the residents and often stays on into the evenings for a chat. She relishes learning snippets of unofficial first-hand history from the residents.
Taking country walks has always been her pastime, and she regularly takes one of the scenic routes commuting to and from Woodley Grange

When Hannah arrived, she quickly became part of our well-established team. She takes a very methodical approach to her work to ensure the home is kept clean and tidy.
Her previous experience has been working in the hospitality and retail industry.
Hannah is very keen on fitness; she goes to the gym and has an A Level in Sport and Exercise Science. She is also a qualified salsa and street dance teacher.
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