Staff are so friendly and lovely, it's a lovely atmosphereSharon C(Daughter of Resident/Service User)
Staff are so friendly and lovely, it's a lovely atmosphereSharon C(Daughter of Resident/Service User)
Woodley Grange Care Home is registered to provide care for the elderly with a wide range of needs and offers the highest standards of residential and dementia care.
Set amongst beautiful grounds in Romsey, with easy access to the M27 and M3, the attractive buildings and mature gardens provide fantastic accommodation for 45 residents.
Woodley Grange has recently been refurbished to the highest standards and using the latest dementia design...
Woodley Grange Care Home is registered to provide care for the elderly with a wide range of needs and offers the highest standards of residential and dementia care.
Set amongst beautiful grounds in Romsey, with easy access to the M27 and M3, the attractive buildings and mature gardens provide fantastic accommodation for 45 residents.
Woodley Grange has recently been refurbished to the highest standards and using the latest dementia design principles, which they have found to have a hugely positive impact on residents. The home boasts spacious, mainly en-suite rooms plus several comfortable lounges that offer a variety of views and atmospheres.
There is a friendly and relaxed atmosphere and staff are highly trained and dedicated to providing the individual loving care residents require. A strong bond is developed with both the residents and their families so that a secure and homely environment is provided.
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Woodley Grange has a Review Score of 10 (9.983) out of 10, based on 20 reviews in the last 2 years.
Over all time Woodley Grange has 110 reviews.
My father settled into Woodley Grange two years ago and sadly passed away, recently. From beginning to end he was cared for with professionalism, dignity and compassion. The range of activities is outstanding, the food is varied and high quality and the standard of cleanliness and maintenance is...
My father settled into Woodley Grange two years ago and sadly passed away, recently. From beginning to end he was cared for with professionalism, dignity and compassion. The range of activities is outstanding, the food is varied and high quality and the standard of cleanliness and maintenance is high. Understandably, COVID restrictions had a big impact but every member of the team rose to the challenge. As a family, we were consulted, guided and supported at all times. I can highly recommend Woodley Grange.
Hi Janet, thank you for your kind words. The staff at Woodley Grange will be delighted to hear your feedback. It is wonderful that your dad felt at home with us, and I am glad that you felt supported and informed while he stayed with us. I am very sorry for your loss. Thank you for taking the time to leave a review.
Having visited a number of care homes for our mother, my sister and I were becoming somewhat disillusioned with what we had found. However, this soon changed when we arrived, unannounced, at Woodley Grange. Met by the manager, we were made to feel welcome in a lovely home. Bright, clean with...
Would we recommend Woodley Grange? We already have on a number of occasions.
Hi Trevor, thank you for your kind words. The staff at Woodley Grange will be delighted to hear your feedback. It is wonderful that your mum feels so at home with us. Thank you for taking the time to leave a review.
My mother has received the very best of care and comfort from all of the Woodley Grange staff, especially with the additional strains caused by the pandemic. While not being in a position to allow visits, we have been afforded regular Zoom calls and frequent updates as to her comfort and state of...
My mother has received the very best of care and comfort from all of the Woodley Grange staff, especially with the additional strains caused by the pandemic. While not being in a position to allow visits, we have been afforded regular Zoom calls and frequent updates as to her comfort and state of health. Our family wish to offer Woodley Grange our immense thanks for all of the attention given and for the professional manner in which they have offered such excellent care and been so understanding of her specific needs. Score 10+.
Hi Tracy, thank you for your kind words. The staff at Woodley Grange will be delighted to hear your feedback. Thank you for taking the time to leave a review.
Our father was a resident at Woodley Grange for just over two years. Throughout his stay, he was warmly and respectfully cared for and was extremely happy. Towards the end of his life, that care became more specific, and the team proved very capable in handling his condition and in turn, our...
Our father was a resident at Woodley Grange for just over two years. Throughout his stay, he was warmly and respectfully cared for and was extremely happy. Towards the end of his life, that care became more specific, and the team proved very capable in handling his condition and in turn, our expectations, feeling and emotions. I would wholeheartedly recommend the carers, the infrastructure and the location/rooms etc to anyone considering such a life change for their loved ones.
Thank you so much for your very kind review. It was our pleasure and honour to have cared for your father. All the best.
My dear mum has been a resident at Woodley Grange for several years now. I cannot emphasize enough how excellent the home is. Throughout Mum's stay, the staff have been nothing more than brilliant, in fact, brilliant just does not do it justice. The staff and everything about Woodley Grange is...
My dear mum has been a resident at Woodley Grange for several years now. I cannot emphasize enough how excellent the home is. Throughout Mum's stay, the staff have been nothing more than brilliant, in fact, brilliant just does not do it justice. The staff and everything about Woodley Grange is wonderful. They have shown Mum care, support, love and affection - everything you could wish for when the day comes that you have to make the gruelling decision to have to put your dearest in a home. I would honestly recommend Woodley Grange to anyone - and I do. Mum had a fall several years ago and broke her hip. My brother and I were so worried as we were told by the hospital that if Mum couldn't get back on her feet she may have to move to another home. We prayed that she would walk again, and she did. We were so, so happy as it meant she could go back to Woodley Grange. I have never met such truly wonderful, caring staff in my life. Hats off to them all and my mum is so, so happy there.
Thank you so much for your beautiful review, which the staff will be really happy to read. Mum is certainly a wonderful lady and we are so pleased that you are happy with the loving care she receives.
The activities are imaginative, varied and well managed. I liked that activities involve animals, choirs, schools, children and people from the community.
The activities are imaginative, varied and well managed. I liked that activities involve animals, choirs, schools, children and people from the community.
Thank you so much for your kind review, which is really appreciated.
Received excellent service from all departments. All staff are very friendly and always willing to help and often offer good advice. The food is very good with always a choice and all food well cooked. Rooms are comfortable, with plenty of space and good wardrobes and very adequate drawer space....
Received excellent service from all departments. All staff are very friendly and always willing to help and often offer good advice. The food is very good with always a choice and all food well cooked. Rooms are comfortable, with plenty of space and good wardrobes and very adequate drawer space. Laundry is very efficient. Thank you.
Thank you for taking the time to write a review. We always appreciate honest feedback in order to improve upon our services. Thank you for choosing Woodley Grange to care for your wife.
My mother was a resident at Woodley Grange for two and a half years but sadly passed away recently. This review is in recognition of the professionalism, resilience, dedication, skill and commitment of all the well-trained staff and management team at Woodley Grange. Visiting my mother was like...
We have always admired the way in which this care home is managed, no more so than during this harrowing time of lockdowns and distress. We are sure their excellent record of vigilance and care for their residents through this crisis will speak volumes. The staff at Woodley Grange will always remain our friends and have our immense gratitude.
Thank you for taking the time to leave such a lovely review. We are pleased to read that our services were as expected and that you will stay in touch. Our very best wishes to you.
The staff in the home all have a positive and friendly spirit and making it feel like home. The leaders and manager keep up to date and help me with discussions on care plans etc. The home is very clean and well decorated with great domestic, laundry and maintenance staff who feel part of the...
The staff in the home all have a positive and friendly spirit and making it feel like home. The leaders and manager keep up to date and help me with discussions on care plans etc. The home is very clean and well decorated with great domestic, laundry and maintenance staff who feel part of the family. Overall I have been delighted for over 2 years.
Thank you for your kind words. We are thrilled to read that you feel the Home is positive and friendly making it a home from home environment.
Holistically, it would be difficult to find fault with any element of Woodley Grange. They make a difficult and emotionally upsetting time easier to deal with. Being attentive to personal needs and safety were/are reassuring and allowed for confidence to be regained. NB. This stay was for a short...
Holistically, it would be difficult to find fault with any element of Woodley Grange. They make a difficult and emotionally upsetting time easier to deal with. Being attentive to personal needs and safety were/are reassuring and allowed for confidence to be regained. NB. This stay was for a short 'respite' period, funded by LA and we have difficulty assessing the "value for money" aspect.
We are so pleased that you have been happy with our services and that we were able to support both yourself and your loved one at a difficult time. We appreciate your feedback.
The staff are all so caring and kind. The care is wonderful and I cannot fault anything. Everyone is encouraged to join into so many, lovely activities, and enjoy some great entertainment with visiting singers, animals, young children etc. There are so many things to enjoy.
The staff are all so caring and kind. The care is wonderful and I cannot fault anything. Everyone is encouraged to join into so many, lovely activities, and enjoy some great entertainment with visiting singers, animals, young children etc. There are so many things to enjoy.
Thank you for your lovely feedback, we always really appreciate knowing how relatives of our residents see our Home through their eyes. We are glad you are happy with our services.
My mother spent 6 very happy years here. She settled in very quickly helped by the caring approach of the staff and the excellent food. She was always treated as an individual and any of her preferences were respected. She would often say to me how lucky she was. As a family, we were always...
My mother spent 6 very happy years here. She settled in very quickly helped by the caring approach of the staff and the excellent food. She was always treated as an individual and any of her preferences were respected. She would often say to me how lucky she was. As a family, we were always welcomed when we visited and found the staff and management very friendly and approachable. My mother had her 90th birthday in the home with family and friends present. A room and food were provided. Nothing was too much trouble.
My mother was so happy here.
My mother was so happy here.
It was a home from home for my mother! Very supportive staff especially when mum was poorly. Supported me when I needed extra help and provided guidance. Lovely facilities, lovely food, loving staff, a community spirit.
It was a home from home for my mother! Very supportive staff especially when mum was poorly. Supported me when I needed extra help and provided guidance. Lovely facilities, lovely food, loving staff, a community spirit.
My husband came here to daycare for almost a year and recommend it. It is a warm, friendly place to be. If I myself need anywhere to go, I would love to come here.
My husband came here to daycare for almost a year and recommend it. It is a warm, friendly place to be. If I myself need anywhere to go, I would love to come here.
Thank you.
Thank you.
When we needed help/advice when very disturbed, confused and upset about Mum's care needing to be put into expert hands, Woodley Grange were there to advise and help in every way. They helped mum to adjust, and me as a very concerned daughter. She has adjusted very well and integrated wonderfully,...
When we needed help/advice when very disturbed, confused and upset about Mum's care needing to be put into expert hands, Woodley Grange were there to advise and help in every way. They helped mum to adjust, and me as a very concerned daughter. She has adjusted very well and integrated wonderfully, her needs change as time goes on and are always accommodated. All the facilities/amenities are wonderful in all ways.
Wonderful and supportive staff at all levels. Excellent care and facilities combined to make top-rate environment and experience. The end of life care was superb.
Wonderful and supportive staff at all levels. Excellent care and facilities combined to make top-rate environment and experience. The end of life care was superb.
The care has been of the highest quality through the stay of my relative. The staff are always very polite to the residents and treat them with dignity and respect. The whole place is spotlessly clean and bright. The good decorative order is always well maintained. We are very fortunate to have...
The care has been of the highest quality through the stay of my relative. The staff are always very polite to the residents and treat them with dignity and respect. The whole place is spotlessly clean and bright. The good decorative order is always well maintained. We are very fortunate to have found Woodley Grange.
Thank you so much for your kind review. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your relative's experience at Woodley Grange was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
My Dad has been extremely happy since arriving...
My Dad has been extremely happy since arriving here which makes me happy to know he is being cared for.
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In the two years since her promotion to registered manager, Loraine has been fulfilling her dream of running a home that supports wellbeing,...
In the two years since her promotion to registered manager, Loraine has been fulfilling her dream of running a home that supports wellbeing, progress, happiness and fulfilment. Her focus is on activities and person-centred care for the residents and developing the skills and knowledge of her team through training, mentorship, and structured goal setting.
She has an NVQ Level 5 Diploma in Health and Social Care Management and has been trained in the "Six Steps End of Life Care".
She loves to travel, with the USA and Eastern Europe being her favourite destinations. Her family includes two adult children, three grandchildren and Ollie the dog.
Rebecca has a Level 5 Diploma in Health and Social Care Management. Having completed the Countess Mountbatten "End of Life Care Programme", she has...
Rebecca has a Level 5 Diploma in Health and Social Care Management. Having completed the Countess Mountbatten "End of Life Care Programme", she has taken on a role as "End of Life Champion", supervising, supporting and mentoring the staff during these difficult times.
Becky balances her demanding career with a busy family life involving three children and pets too numerous to mention.
In her role as a senior care team manager, Beth takes on significant responsibilities, including coaching and developing the skills and knowledge of...
In her role as a senior care team manager, Beth takes on significant responsibilities, including coaching and developing the skills and knowledge of her colleagues. Like Loraine and Becky, she has completed the Level 5 qualification and end-of-life training. Beth is a champion for two critical areas: end-of-life care and falls prevention.
When she isn't working, she enjoys travelling with friends and takes as many sunny holidays as possible.
Jake joined our team, bringing with him a wealth of experience from the care sector. Before joining us, he worked for a charity supporting adults...
Jake joined our team, bringing with him a wealth of experience from the care sector. Before joining us, he worked for a charity supporting adults with acquired brain injuries. Since the age of 18, Jake has held a variety of roles across the care industry, including working with adults with autism and challenging behaviour, older adults living with dementia, and individuals experiencing mental health difficulties.
He holds a Level 3 Diploma in Adult Health and Social Care, along with additional relevant training, demonstrating his commitment to ongoing professional development. Although this is Jake’s first role as an Activity Organiser, he has taken to it with enthusiasm and passion, enjoying every aspect of the job.
Outside of work, Jake enjoys life with his blended family: his partner Jenna and their three children. He loves spending quality time with them, and when it’s time to unwind, you’ll often find him playing football, singing, or testing his knowledge in pub quizzes with friends.
Melanie has recently joined the home from the hospitality industry. Before that, she worked as a care assistant.
Mel is very creative and enjoys...
Melanie has recently joined the home from the hospitality industry. Before that, she worked as a care assistant.
Mel is very creative and enjoys finding new and exciting activities. If a resident has a desire to do something or go somewhere, Melanie will do her best to fulfil this wish.
Two children and a dog keep her busy in her spare time. She lives near the forest and loves to go for long walks there. She does, though, find time to go to many concerts and festivals.
We promoted Stefan to Head Cook two years ago. Stefan is a versatile cook who handles the diverse culinary requests of the residents with ease.
He...
We promoted Stefan to Head Cook two years ago. Stefan is a versatile cook who handles the diverse culinary requests of the residents with ease.
He lives locally with his long-term partner, Lilly, who also works at the home. They met at Woodley Grange, and we are pleased to have brought two lovely people together.
Before joining the home, Mandy worked at a local primary school as head cook, catering for 150-200 children a day. In need of a fresh challenge,...
Before joining the home, Mandy worked at a local primary school as head cook, catering for 150-200 children a day. In need of a fresh challenge, Mandy joined Woodley Grange as head cook in 2011, but a couple of years ago, she decided to reduce her hours and so swapped roles with Stefan.
She holds an MVQ in catering as well as qualifications in social care.
Mandy has a grown-up family and has lived in Romsey for the last 28 years, where she knows many people through working at the school, and, indeed, the home. She enjoys relaxing walks and watching motorcycle racing.
Anne joined the Homes as our bookkeeper in 2007, making a change from working for engineering and construction companies.
Anne has a Level 4...
Anne joined the Homes as our bookkeeper in 2007, making a change from working for engineering and construction companies.
Anne has a Level 4 Accounting Technician qualification.
She enjoys the Home and the company of the residents and often stays on into the evenings for a chat. She relishes learning snippets of unofficial first-hand history from the residents.
Taking country walks has always been her pastime, and she regularly takes one of the scenic routes commuting to and from Woodley Grange
When Hannah arrived, she quickly became part of our well-established team. She takes a very methodical approach to her work to ensure the home is...
When Hannah arrived, she quickly became part of our well-established team. She takes a very methodical approach to her work to ensure the home is kept clean and tidy.
Her previous experience has been working in the hospitality and retail industry.
Hannah is very keen on fitness; she goes to the gym and has an A Level in Sport and Exercise Science. She is also a qualified salsa and street dance teacher.
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