Staff are so friendly and lovely, it's a lovely atmosphereSharon C(Daughter of Resident/Service User)
Staff are so friendly and lovely, it's a lovely atmosphereSharon C(Daughter of Resident/Service User)
Woodley Grange Care Home is registered to provide care for the elderly with a wide range of needs and offers the highest standards of residential and dementia care.
Set amongst beautiful grounds in Romsey, with easy access to the M27 and M3, the attractive buildings and mature gardens provide fantastic accommodation for 45 residents.
Woodley Grange has recently been refurbished to the highest standards and using the latest dementia design...
Woodley Grange Care Home is registered to provide care for the elderly with a wide range of needs and offers the highest standards of residential and dementia care.
Set amongst beautiful grounds in Romsey, with easy access to the M27 and M3, the attractive buildings and mature gardens provide fantastic accommodation for 45 residents.
Woodley Grange has recently been refurbished to the highest standards and using the latest dementia design principles, which they have found to have a hugely positive impact on residents. The home boasts spacious, mainly en-suite rooms plus several comfortable lounges that offer a variety of views and atmospheres.
There is a friendly and relaxed atmosphere and staff are highly trained and dedicated to providing the individual loving care residents require. A strong bond is developed with both the residents and their families so that a secure and homely environment is provided.
The price(s) shown are provided by the care home. Contact Woodley Grange for full pricing details and T&Cs.
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Woodley Grange has a Review Score of 10 (9.983) out of 10, based on 20 reviews in the last 2 years.
Over all time Woodley Grange has 110 reviews.
From the initial tour of Woodley Grange and positive information that reassured us that my mum would be in the best place for a respite stay. Mum was supported extremely well for settling in and supported in every way possible. Her daily visitors were made welcome. She enjoyed the meals and the...
From the initial tour of Woodley Grange and positive information that reassured us that my mum would be in the best place for a respite stay. Mum was supported extremely well for settling in and supported in every way possible. Her daily visitors were made welcome. She enjoyed the meals and the room has provided her with a pleasant sanctuary. Thank you to all the carers for all your kindness and all the managers for their reassuring support.
It was a pleasure having Mum stay with us at Woodley Grange and I am glad you were happy with all aspects of her care. We would always welcome Mum back and are here to support the family whenever you need us.
My dad was really well looked after and all his needs were cared for. He loved the downstairs lounges that looked onto the garden. I will definitely recommend Woodley Grange and will be using them again.
My dad was really well looked after and all his needs were cared for. He loved the downstairs lounges that looked onto the garden. I will definitely recommend Woodley Grange and will be using them again.
It was a pleasure having Dad with us at Woodley Grange. We are so glad he enjoyed his time and can't wait to see him again.
The staff are caring, helpful and very kind. All very clean. Mother is always clean and happy.
The staff are caring, helpful and very kind. All very clean. Mother is always clean and happy.
Your staff were all exceptional, helpful and kind. If I were to find fault it would be to remove dead flowers from vases. Food (sandwiches especially) could be presented more appetisingly. I noticed that when the chief cook did them they were and looked much more appetising! It was after my...
Thank you everybody, very comfortable stay.
I appreciate your feedback about the sandwiches, and can confirm that I have already discussed this at our kitchen staff meeting and involved the team in a discussion about how...
Thank you for taking the time to leave your comments which will be useful as we aim to continuously improve our service.I am very glad to hear that you found the staff helpful and kind. We work very hard to keep our residents and their needs at the centre of what we do, and I am proud of all of the staff here at Woodley.
I have been a regular visitor to Woodley Grange care home in Romsey for two years - my mother-in-law has dementia. Never did I expect that one day I would end up as a temporary resident! I am in my late sixties and have had a hip operation that did not go as well as hoped - I was discharged from...
I have been a regular visitor to Woodley Grange care home in Romsey for two years - my mother-in-law has dementia. Never did I expect that one day I would end up as a temporary resident! I am in my late sixties and have had a hip operation that did not go as well as hoped - I was discharged from hospital to Woodley for a week of care. The first thing that struck me is how nice the staff are to each other - it is quite normal here for staff to hug each other at the start and end of each shift. This is important as it permeates the culture here. Very small acts of kindness are very important as they are mundane and ordinary and happen all the time - a carer sits with a resident, holds her hand and listens to the same story told over and over again smiling, a temporary guest turns up at the front door for a respite stay and the staff exclaim " oh it's G" with obvious pleasure at seeing her.
Care, compassion and kindness define the ethos of Woodley Grange
Thank you so much for this very lovely feedback. it was a pleasure having you stay with us and so nice that you got to see the care from another prospective.
Staff are so friendly and lovely, it's...
Staff are so friendly and lovely, it's a lovely atmosphere. They are all wonderful.
All of the staff at Woodley Grange are without exception very caring, helpful and approachable which in my opinion is the most important element for the care home. My mother is very happy and content at Woodley Grange and often tells me so. I am totally happy and have complete peace of mind knowing...
All of the staff at Woodley Grange are without exception very caring, helpful and approachable which in my opinion is the most important element for the care home. My mother is very happy and content at Woodley Grange and often tells me so. I am totally happy and have complete peace of mind knowing that my mother is in such good and caring hands.
My friend was well looked after and happy living at Woodley Grange.
My friend was well looked after and happy living at Woodley Grange.
An amazing review. Thank you so much. We are so glad the experience was a happy and memorable one and wish you all the best.
Very friendly staff. My mother is in for 3 weeks respite. We couldn't have wished for more, she gained weight and built her confidence back after a few falls. Excellent service.
Very friendly staff. My mother is in for 3 weeks respite. We couldn't have wished for more, she gained weight and built her confidence back after a few falls. Excellent service.
Thank you so much for your lovely review. It was a pleasure to care for Mum and glad her experience was so positive.
My husband and I had to place my aunt in Woodley Grange a few months. We were really concerned about what the impact on her would be. We can’t thank the staff at the home enough for the care and compassion they’ve shown her. We have previous experience of care homes and can honestly say that...
My husband and I had to place my aunt in Woodley Grange a few months. We were really concerned about what the impact on her would be. We can’t thank the staff at the home enough for the care and compassion they’ve shown her. We have previous experience of care homes and can honestly say that Woodley Grange is an outstanding home. Everything from the professionalism of the staff, the facilities, the cleanliness, etc. Really are first class.
We are delighted that you feel she is being well looked after and we thank you for your kind words and positive feedback. Thank you for taking the time to leave us such a nice review.
From my very first visit to Woodley Grange, I have been really impressed with the lovely welcoming staff, the home itself and the gardens which are well-tended and a wonderful outdoor space for the residents. Over the years I have visited friends and family in various care homes and I can honestly...
From my very first visit to Woodley Grange, I have been really impressed with the lovely welcoming staff, the home itself and the gardens which are well-tended and a wonderful outdoor space for the residents. Over the years I have visited friends and family in various care homes and I can honestly say that Woodly Grange surpasses them all. It has a happy home feel and the various activities arranged for the residents are superb. The latest is a small allotment space where residents chose what will be planted and help to tend the area. Should I need to live in a care home this lovely place will be my choice and my friends and family know this. In a nutshell, Woodley Grange is a very special place.
We absolutely love that you feel our service is special and welcoming. Your comments will be passed on to our dedicated team. Thank you very much for taking the time to leave us a review.
A big thank you to all staff at Woodley Grange for looking after Mum. They cannot do enough for Mum, it is a lovely care home. The care and attention is excellent and is all kept very clean and tidy.
A big thank you to all staff at Woodley Grange for looking after Mum. They cannot do enough for Mum, it is a lovely care home. The care and attention is excellent and is all kept very clean and tidy.
Thank you very much for taking the time to leave us a review. Your feedback is much appreciated. Many thanks.
My mum moved into Woodley Grange two months ago and we have found everyone to be really friendly, professional and helpful. Having looked at a number of homes in the local area we really wanted Mam to be a resident which they arranged at really short notice. Someone is always willing to answer...
My mum moved into Woodley Grange two months ago and we have found everyone to be really friendly, professional and helpful. Having looked at a number of homes in the local area we really wanted Mam to be a resident which they arranged at really short notice. Someone is always willing to answer questions and help Mam adjust to her new circumstances and surroundings. We definitely made the right choice.
Thank you very much for your feedback and for taking the time to leave us a review. We appreciate you being happy with our service.
Genuine and caring staff without exception, a very well-run care home where both the residents and staff are happy. My mum has been here for 18 months; we visit most days and so see the care at close quarters. Woodley Grange staff have been very flexible and continue to respond to changes in Mum's...
Genuine and caring staff without exception, a very well-run care home where both the residents and staff are happy. My mum has been here for 18 months; we visit most days and so see the care at close quarters. Woodley Grange staff have been very flexible and continue to respond to changes in Mum's capability/understanding and care needs (she has dementia). The activity programme runs every morning and afternoon, ranging from craft to music, entertainers and trips out. Residents are actively invited to take part. The home invites new ideas and acts on suggestions. We looked at about 40 care homes and visited 8, so can comment with some context - Woodley Grange is a happy, active place which suits my mum well and we would highly recommend it.
We are invested in developing and improving the service and could not do it without your input and support. Thank you.
The professionalism of the entire staff is second to none. We could not be any happier with the care Mum receives, she really is thriving at Woodley Grange.
The professionalism of the entire staff is second to none. We could not be any happier with the care Mum receives, she really is thriving at Woodley Grange.
Thank you very much for taking the time to leave us such a kind review. She is a little ray of sunshine and we love her. I will make sure the team gets the wonderful feedback.
Love seeing all the photos and videos on social media so I can see my nan nearly every day and all the activities she is doing. Sometimes her flowers don't get watered enough but we make sure they do when we come.
Love seeing all the photos and videos on social media so I can see my nan nearly every day and all the activities she is doing. Sometimes her flowers don't get watered enough but we make sure they do when we come.
Thank you for making us aware of this. We will share this information with the team so that we can ensure Nan's flowers are watered more regularly. Thank you for your lovely feedback.
A wonderful and caring environment for my father. The staff are very attentive of my father's needs and are quick to identify any health issues.
A wonderful and caring environment for my father. The staff are very attentive of my father's needs and are quick to identify any health issues.
Thank you for your lovely comments about our team. We appreciate you taking the time to give feedback and letting us know how we are doing.
I became a resident one year ago, all members of staff are very helpful and kind. Woodley Grange Care Home is in a delightful setting and 'landscaped gardens'. We have a fully equipped hair salon. Part of our activities include singers and musicians.
I became a resident one year ago, all members of staff are very helpful and kind. Woodley Grange Care Home is in a delightful setting and 'landscaped gardens'. We have a fully equipped hair salon. Part of our activities include singers and musicians.
I am very friendly towards the staff.
I am very friendly towards the staff.
Staff always to there to help you and the home is always warm and clean.
Staff always to there to help you and the home is always warm and clean.
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In the two years since her promotion to registered manager, Loraine has been fulfilling her dream of running a home that supports wellbeing,...
In the two years since her promotion to registered manager, Loraine has been fulfilling her dream of running a home that supports wellbeing, progress, happiness and fulfilment. Her focus is on activities and person-centred care for the residents and developing the skills and knowledge of her team through training, mentorship, and structured goal setting.
She has an NVQ Level 5 Diploma in Health and Social Care Management and has been trained in the "Six Steps End of Life Care".
She loves to travel, with the USA and Eastern Europe being her favourite destinations. Her family includes two adult children, three grandchildren and Ollie the dog.
Rebecca has a Level 5 Diploma in Health and Social Care Management. Having completed the Countess Mountbatten "End of Life Care Programme", she has...
Rebecca has a Level 5 Diploma in Health and Social Care Management. Having completed the Countess Mountbatten "End of Life Care Programme", she has taken on a role as "End of Life Champion", supervising, supporting and mentoring the staff during these difficult times.
Becky balances her demanding career with a busy family life involving three children and pets too numerous to mention.
In her role as a senior care team manager, Beth takes on significant responsibilities, including coaching and developing the skills and knowledge of...
In her role as a senior care team manager, Beth takes on significant responsibilities, including coaching and developing the skills and knowledge of her colleagues. Like Loraine and Becky, she has completed the Level 5 qualification and end-of-life training. Beth is a champion for two critical areas: end-of-life care and falls prevention.
When she isn't working, she enjoys travelling with friends and takes as many sunny holidays as possible.
Jake joined our team, bringing with him a wealth of experience from the care sector. Before joining us, he worked for a charity supporting adults...
Jake joined our team, bringing with him a wealth of experience from the care sector. Before joining us, he worked for a charity supporting adults with acquired brain injuries. Since the age of 18, Jake has held a variety of roles across the care industry, including working with adults with autism and challenging behaviour, older adults living with dementia, and individuals experiencing mental health difficulties.
He holds a Level 3 Diploma in Adult Health and Social Care, along with additional relevant training, demonstrating his commitment to ongoing professional development. Although this is Jake’s first role as an Activity Organiser, he has taken to it with enthusiasm and passion, enjoying every aspect of the job.
Outside of work, Jake enjoys life with his blended family: his partner Jenna and their three children. He loves spending quality time with them, and when it’s time to unwind, you’ll often find him playing football, singing, or testing his knowledge in pub quizzes with friends.
Melanie has recently joined the home from the hospitality industry. Before that, she worked as a care assistant.
Mel is very creative and enjoys...
Melanie has recently joined the home from the hospitality industry. Before that, she worked as a care assistant.
Mel is very creative and enjoys finding new and exciting activities. If a resident has a desire to do something or go somewhere, Melanie will do her best to fulfil this wish.
Two children and a dog keep her busy in her spare time. She lives near the forest and loves to go for long walks there. She does, though, find time to go to many concerts and festivals.
We promoted Stefan to Head Cook two years ago. Stefan is a versatile cook who handles the diverse culinary requests of the residents with ease.
He...
We promoted Stefan to Head Cook two years ago. Stefan is a versatile cook who handles the diverse culinary requests of the residents with ease.
He lives locally with his long-term partner, Lilly, who also works at the home. They met at Woodley Grange, and we are pleased to have brought two lovely people together.
Before joining the home, Mandy worked at a local primary school as head cook, catering for 150-200 children a day. In need of a fresh challenge,...
Before joining the home, Mandy worked at a local primary school as head cook, catering for 150-200 children a day. In need of a fresh challenge, Mandy joined Woodley Grange as head cook in 2011, but a couple of years ago, she decided to reduce her hours and so swapped roles with Stefan.
She holds an MVQ in catering as well as qualifications in social care.
Mandy has a grown-up family and has lived in Romsey for the last 28 years, where she knows many people through working at the school, and, indeed, the home. She enjoys relaxing walks and watching motorcycle racing.
Anne joined the Homes as our bookkeeper in 2007, making a change from working for engineering and construction companies.
Anne has a Level 4...
Anne joined the Homes as our bookkeeper in 2007, making a change from working for engineering and construction companies.
Anne has a Level 4 Accounting Technician qualification.
She enjoys the Home and the company of the residents and often stays on into the evenings for a chat. She relishes learning snippets of unofficial first-hand history from the residents.
Taking country walks has always been her pastime, and she regularly takes one of the scenic routes commuting to and from Woodley Grange
When Hannah arrived, she quickly became part of our well-established team. She takes a very methodical approach to her work to ensure the home is...
When Hannah arrived, she quickly became part of our well-established team. She takes a very methodical approach to her work to ensure the home is kept clean and tidy.
Her previous experience has been working in the hospitality and retail industry.
Hannah is very keen on fitness; she goes to the gym and has an A Level in Sport and Exercise Science. She is also a qualified salsa and street dance teacher.
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