
Staff are so friendly and lovely, it's a lovely atmosphereSharon C(Daughter of Resident/Service User)



Staff are so friendly and lovely, it's a lovely atmosphereSharon C(Daughter of Resident/Service User)



Woodley Grange Care Home is registered to provide care for the elderly with a wide range of needs and offers the highest standards of residential and dementia care.
Set amongst beautiful grounds in Romsey, with easy access to the M27 and M3, the attractive buildings and mature gardens provide fantastic accommodation for 45 residents.
Woodley Grange has recently been refurbished to the highest standards and using the latest dementia design...
Care Provided by Woodley Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Woodley Grange for full pricing details and T&Cs.
Contact Woodley Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Manucourt Ltd
- Private Owned
Person in charge
- Loraine Tabbner (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (30)
- Couples/Companion Rooms with ensuite Wet Room (2)
Woodley Grange Reviews (108)
Woodley Grange has a Review Score of 9.9 (9.931) out of 10, based on 18 reviews in the last 2 years.
Over all time Woodley Grange has 108 reviews.
The staff are caring, helpful and very kind. All very clean. Mother is always clean and happy.
Thank you everybody, very comfortable stay.
I appreciate your feedback about the sandwiches, and can confirm that I have already discussed this at our kitchen staff meeting and involved the team in a discussion about how...
I have been a regular visitor to Woodley Grange care home in Romsey for two years - my mother-in-law has dementia. Never did I expect that one day I would end up as a temporary resident! I am in my late sixties and have had a hip operation that did not go as well as hoped - I was discharged from hospital to Woodley for a week of care. The first thing that struck me is how nice the staff are to each other - it is quite normal here for staff to hug each other at the start and end of each shift. This is important as it permeates the culture here. Very small acts of kindness are very important as they are mundane and ordinary and happen all the time - a carer sits with a resident, holds her hand and listens to the same story told over and over again smiling, a temporary guest turns up at the front door for a respite stay and the staff exclaim " oh it's G" with obvious pleasure at seeing her.
Care, compassion and kindness define the ethos of Woodley Grange
Thank you so much for this very lovely feedback. it was a pleasure having you stay with us and so nice that you got to see the care from another prospective.
Staff are so friendly and lovely, it's a lovely atmosphere. They are all wonderful.
All of the staff at Woodley Grange are without exception very caring, helpful and approachable which in my opinion is the most important element for the care home. My mother is very happy and content at Woodley Grange and often tells me so. I am totally happy and have complete peace of mind knowing that my mother is in such good and caring hands.
My friend was well looked after and happy living at Woodley Grange.
An amazing review. Thank you so much. We are so glad the experience was a happy and memorable one and wish you all the best.
Very friendly staff. My mother is in for 3 weeks respite. We couldn't have wished for more, she gained weight and built her confidence back after a few falls. Excellent service.
Thank you so much for your lovely review. It was a pleasure to care for Mum and glad her experience was so positive.
My husband and I had to place my aunt in Woodley Grange a few months. We were really concerned about what the impact on her would be. We can’t thank the staff at the home enough for the care and compassion they’ve shown her. We have previous experience of care homes and can honestly say that Woodley Grange is an outstanding home. Everything from the professionalism of the staff, the facilities, the cleanliness, etc. Really are first class.
We are delighted that you feel she is being well looked after and we thank you for your kind words and positive feedback. Thank you for taking the time to leave us such a nice review.
From my very first visit to Woodley Grange, I have been really impressed with the lovely welcoming staff, the home itself and the gardens which are well-tended and a wonderful outdoor space for the residents. Over the years I have visited friends and family in various care homes and I can honestly say that Woodly Grange surpasses them all. It has a happy home feel and the various activities arranged for the residents are superb. The latest is a small allotment space where residents chose what will be planted and help to tend the area. Should I need to live in a care home this lovely place will be my choice and my friends and family know this. In a nutshell, Woodley Grange is a very special place.
We absolutely love that you feel our service is special and welcoming. Your comments will be passed on to our dedicated team. Thank you very much for taking the time to leave us a review.
A big thank you to all staff at Woodley Grange for looking after Mum. They cannot do enough for Mum, it is a lovely care home. The care and attention is excellent and is all kept very clean and tidy.
Thank you very much for taking the time to leave us a review. Your feedback is much appreciated. Many thanks.
My mum moved into Woodley Grange two months ago and we have found everyone to be really friendly, professional and helpful. Having looked at a number of homes in the local area we really wanted Mam to be a resident which they arranged at really short notice. Someone is always willing to answer questions and help Mam adjust to her new circumstances and surroundings. We definitely made the right choice.
Thank you very much for your feedback and for taking the time to leave us a review. We appreciate you being happy with our service.
Genuine and caring staff without exception, a very well-run care home where both the residents and staff are happy. My mum has been here for 18 months; we visit most days and so see the care at close quarters. Woodley Grange staff have been very flexible and continue to respond to changes in Mum's capability/understanding and care needs (she has dementia). The activity programme runs every morning and afternoon, ranging from craft to music, entertainers and trips out. Residents are actively invited to take part. The home invites new ideas and acts on suggestions. We looked at about 40 care homes and visited 8, so can comment with some context - Woodley Grange is a happy, active place which suits my mum well and we would highly recommend it.
The team is happy with your comments and as you know, we always welcome any suggestions you may have.
We are invested in developing and improving the service and could not do it without your input and support. Thank you.
The professionalism of the entire staff is second to none. We could not be any happier with the care Mum receives, she really is thriving at Woodley Grange.
Thank you very much for taking the time to leave us such a kind review. She is a little ray of sunshine and we love her. I will make sure the team gets the wonderful feedback.
Love seeing all the photos and videos on social media so I can see my nan nearly every day and all the activities she is doing. Sometimes her flowers don't get watered enough but we make sure they do when we come.
Thank you for making us aware of this. We will share this information with the team so that we can ensure Nan's flowers are watered more regularly. Thank you for your lovely feedback.
A wonderful and caring environment for my father. The staff are very attentive of my father's needs and are quick to identify any health issues.
Thank you for your lovely comments about our team. We appreciate you taking the time to give feedback and letting us know how we are doing.
I became a resident one year ago, all members of staff are very helpful and kind. Woodley Grange Care Home is in a delightful setting and 'landscaped gardens'. We have a fully equipped hair salon. Part of our activities include singers and musicians.
The staff are very friendly.
I am very friendly towards the staff.
Staff always to there to help you and the home is always warm and clean.
Mum has been a resident now for over 18 months and the care and attention she receives are excellent. They have a wide range of activities for the residents which are both stimulating and entertaining. The staff and management ensure that they are looked after, are extremely approachable and keep us fully informed. I am so pleased with the care receives.
Thank you so very much for taking the time to leave us such a lovely review. We love Mum and we are very happy that, as a family, you feel supported, informed and happy with her care.
Woodley Grange is an exceptional home with loving and caring staff that genuinely care about the residents. My friend is very well looked after and I am very reassured knowing she is in such a homely and happy environment. Thank you for all you do.
Thank you so much for leaving such a kind review on our page. The team really does appreciate the feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodley Grange.
There are no upcoming events for Woodley Grange.
Awards / Recognitions (21)
- 15 Dec 2025Recipient: Woodley Grange
- 31 Jan 2025Recipient: Manucourt Ltd
- 31 Jan 2024Recipient: Manucourt Ltd
Accreditations
There are no accreditations posted yet for Woodley Grange.
Meet the Team (9)

In the two years since her promotion to registered manager, Loraine has been fulfilling her dream of running a home that supports wellbeing, progress, happiness and fulfilment. Her focus is on activities and person-centred care for the residents and developing the skills and knowledge of her team through training, mentorship, and structured goal setting.
She has an NVQ Level 5 Diploma in Health and Social Care Management and has been trained in the "Six Steps End of Life Care".
She loves to travel, with the USA and Eastern Europe being her favourite destinations. Her family includes two adult children, three grandchildren and Ollie the dog.

Rebecca has a Level 5 Diploma in Health and Social Care Management. Having completed the Countess Mountbatten "End of Life Care Programme", she has taken on a role as "End of Life Champion", supervising, supporting and mentoring the staff during these difficult times.
Becky balances her demanding career with a busy family life involving three children and pets too numerous to mention.

In her role as a senior care team manager, Beth takes on significant responsibilities, including coaching and developing the skills and knowledge of her colleagues. Like Loraine and Becky, she has completed the Level 5 qualification and end-of-life training. Beth is a champion for two critical areas: end-of-life care and falls prevention.
When she isn't working, she enjoys travelling with friends and takes as many sunny holidays as possible.

Jake joined our team, bringing with him a wealth of experience from the care sector. Before joining us, he worked for a charity supporting adults with acquired brain injuries. Since the age of 18, Jake has held a variety of roles across the care industry, including working with adults with autism and challenging behaviour, older adults living with dementia, and individuals experiencing mental health difficulties.
He holds a Level 3 Diploma in Adult Health and Social Care, along with additional relevant training, demonstrating his commitment to ongoing professional development. Although this is Jake’s first role as an Activity Organiser, he has taken to it with enthusiasm and passion, enjoying every aspect of the job.
Outside of work, Jake enjoys life with his blended family: his partner Jenna and their three children. He loves spending quality time with them, and when it’s time to unwind, you’ll often find him playing football, singing, or testing his knowledge in pub quizzes with friends.

Melanie has recently joined the home from the hospitality industry. Before that, she worked as a care assistant.
Mel is very creative and enjoys finding new and exciting activities. If a resident has a desire to do something or go somewhere, Melanie will do her best to fulfil this wish.
Two children and a dog keep her busy in her spare time. She lives near the forest and loves to go for long walks there. She does, though, find time to go to many concerts and festivals.

We promoted Stefan to Head Cook two years ago. Stefan is a versatile cook who handles the diverse culinary requests of the residents with ease.
He lives locally with his long-term partner, Lilly, who also works at the home. They met at Woodley Grange, and we are pleased to have brought two lovely people together.

Before joining the home, Mandy worked at a local primary school as head cook, catering for 150-200 children a day. In need of a fresh challenge, Mandy joined Woodley Grange as head cook in 2011, but a couple of years ago, she decided to reduce her hours and so swapped roles with Stefan.
She holds an MVQ in catering as well as qualifications in social care.
Mandy has a grown-up family and has lived in Romsey for the last 28 years, where she knows many people through working at the school, and, indeed, the home. She enjoys relaxing walks and watching motorcycle racing.

Anne joined the Homes as our bookkeeper in 2007, making a change from working for engineering and construction companies.
Anne has a Level 4 Accounting Technician qualification.
She enjoys the Home and the company of the residents and often stays on into the evenings for a chat. She relishes learning snippets of unofficial first-hand history from the residents.
Taking country walks has always been her pastime, and she regularly takes one of the scenic routes commuting to and from Woodley Grange

When Hannah arrived, she quickly became part of our well-established team. She takes a very methodical approach to her work to ensure the home is kept clean and tidy.
Her previous experience has been working in the hospitality and retail industry.
Hannah is very keen on fitness; she goes to the gym and has an A Level in Sport and Exercise Science. She is also a qualified salsa and street dance teacher.
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