Woodley Grange

Winchester Hill, Romsey SO51 7NU
Review Us
9.9 99 Reviews
  • Woodley Grange, Romsey
Woodley Grange Care Home is registered to provide care for the elderly with a wide range of needs and offers the highest standards of residential and dementia care.

Set amongst beautiful grounds in Romsey, with easy access to the M27 and M3, the attractive buildings and mature gardens provide fantastic accommodation for 45 residents.

Woodley Grange has recently been refurbished to the highest standards and using the latest dementia design principles, which they have found to have a hugely positive impact on residents. The home boasts spacious, mainly en-suite rooms plus several comfortable lounges that offer a variety of views and atmospheres.

There is a friendly and relaxed atmosphere and staff are highly trained and dedicated to providing the individual loving care residents require. A strong bond is developed with both the residents and their families so that a secure and homely environment is provided.

Care Provided by Woodley Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1599 – £1724
  • Self-Funded Residential Dementia Care: £1281 – £1743
  • RESPITE Self-Funded Residential Care: £1536 – £1599
  • RESPITE Self-Funded Residential Dementia Care: £1582 – £1599

These prices are only a guideline, please contact Woodley Grange to find out the exact price for your requirements.

Contact Woodley Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Woodley Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Loraine Tabbner (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (30)
  • Couples/Companion Rooms with Ensuite Wet Room (2)
9.9

Woodley Grange has a Review Score of 9.9 (9.916) out of 10, based on 14 reviews in the last 2 years.
Over all time Woodley Grange has 99 reviews.

Overall Experience
  • 97
  • 2
  • 0
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Date Published
  • 99
  • 2
  • 6
  • 14
  • 85
Reviewer Connection to Woodley Grange
  • 43
  • 22
  • 8
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
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  • 1
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Total of 99, showing 1-20
Review from Jackie S (Daughter of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at the care home for six months now and during that time the care has been excellent. I am advised promptly of any problems which are dealt with speedily and professionally. When my husband died they went to great lengths to ensure mum was looked after and able to cope with the information.
Her room is always clean and tidy. Fun activities!
Reply from Loraine Tabbner, Manager at Woodley Grange
Thankyou for your lovely review. Your mum has become part of the Woodley family as you have too :) We appreciate your kind words.
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Review from L E (Daughter of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum became a Woodley Grange resident in March 2025. She has received the best of care from managing medication, everyday care, to excellent fresh food and laundry. The staff are excellent and welcoming and are building a good relationship with Mum and us. They run stimulating activities everyday
and have a lovely garden to sit in. Thank you to all staff at Woodley.
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Review from H D (Wife of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has settled in well to Woodley Grange Care Home. He is well looked after by a caring staff and excellent management. Everything is clean, neat and tidy. Laundry services and food are first class.
Activities are appropriate for the residents' needs and regular outside entertainment is excellent.
He is happy, and so I am happy too.
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Review from S S (Partner of Resident) published on 6 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am in awe of all the people who work so hard in running what must be one of the best of it's kind. Thank you.
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Review from Jenny H (Daughter of Resident) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Woodley Grange are professional, kind, and very experienced. They not only took excellent care of mum but also held our hands as her dementia progressed. After 2.5 years at Woodley Grange, Mum has just moved to a nursing home due to increasing care needs, but again the Woodley Grange team
supported us through this. A huge thank you to them all.
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Review from Tina D (Daughter of Resident) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we decided that my mom needed constant care, we contacted Woodley Grange as my mum liked the idea of living in the Romsey area, the support and care shown to my mum was exceptional, nothing was too much trouble, they have gone above and beyond with their care and empathy to us, understanding that
this was quite emotional for all of us. The entertainment partners really do make a fantastic effort with all their trips and ideas, it really does make it a home-from-home. Thank you Woodley.
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Review from Sarah C (Daughter of Resident) published on 11 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Woodley Grange is a wonderful care home. All the staff are wonderful. Friendly, caring and professional. Dad is always telling his family how caring the staff are to him. Dad enjoys his meals at home, especially when the chef makes her delicious food. I would like to take this opportunity to thank everyone
for all they do for my lovely dad.
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Review from Karen L (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a pleasure each time I visit Woodley Grange, and the staff are all so nice and very kind.
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Review from J T (Daughter of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the initial tour of Woodley Grange and positive information that reassured us that my mum would be in the best place for a respite stay. Mum was supported extremely well for settling in and supported in every way possible. Her daily visitors were made welcome. She enjoyed the meals and the room
has provided her with a pleasant sanctuary. Thank you to all the carers for all your kindness and all the managers for their reassuring support.
Reply from Loraine Tabbner, Manager at Woodley Grange
It was a pleasure having Mum stay with us at Woodley Grange and I am glad you were happy with all aspects of her care. We would always welcome Mum back and are here to support the family whenever you…read more
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Review from Elaine D (Daughter of Resident) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was really well looked after and all his needs were cared for. He loved the downstairs lounges that looked onto the garden. I will definitely recommend Woodley Grange and will be using them again.
Reply from Loraine Tabbner, Manager at Woodley Grange
It was a pleasure having Dad with us at Woodley Grange. We are so glad he enjoyed his time and can't wait to see him again.
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Review from Jean C (Daughter of Resident) published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are caring, helpful and very kind. All very clean. Mother is always clean and happy.
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Review from J T (Respite Resident) published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Your staff were all exceptional, helpful and kind. If I were to find fault it would be to remove dead flowers from vases. Food (sandwiches especially) could be presented more appetisingly. I noticed that when the chief cook did them they were and looked much more appetising! It was after my investigation,
I found out that it was the chief cook that had done them!
Thank you everybody, very comfortable stay.
Reply from Loraine Tabbner, Manager at Woodley Grange
Thank you for taking the time to leave your comments which will be useful as we aim to continuously improve our service.
I appreciate your feedback about the sandwiches, and can confirm that I have…
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Review from R M (Respite Resident) published on 9 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a regular visitor to Woodley Grange care home in Romsey for two years - my mother-in-law has dementia. Never did I expect that one day I would end up as a temporary resident! I am in my late sixties and have had a hip operation that did not go as well as hoped - I was discharged from hospital
to Woodley for a week of care. The first thing that struck me is how nice the staff are to each other - it is quite normal here for staff to hug each other at the start and end of each shift. This is important as it permeates the culture here. Very small acts of kindness are very important as they are mundane and ordinary and happen all the time - a carer sits with a resident, holds her hand and listens to the same story told over and over again smiling, a temporary guest turns up at the front door for a respite stay and the staff exclaim " oh it's G" with obvious pleasure at seeing her.


Care, compassion and kindness define the ethos of Woodley Grange

Reply from Loraine Tabbner, Manager at Woodley Grange
Thank you so much for this very lovely feedback. it was a pleasure having you stay with us and so nice that you got to see the care from another prospective.
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Review from Sharon C (Daughter of Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love going to see Mum, she is so happy here, she's got a group of friends and they laugh, also the social media page is brilliant so when they do their activities or go out they put lovely pictures up so I can see what Mum is doing, all (most) of the time.
Staff are so friendly and lovely, it's a
lovely atmosphere. They are all wonderful.
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Review from J A (Daughter of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff at Woodley Grange are without exception very caring, helpful and approachable which in my opinion is the most important element for the care home. My mother is very happy and content at Woodley Grange and often tells me so. I am totally happy and have complete peace of mind knowing
that my mother is in such good and caring hands.
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Review from S F (Friend of Resident) published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was well looked after and happy living at Woodley Grange.
Reply from Loraine Tabbner, Manager at Woodley Grange
An amazing review. Thank you so much. We are so glad the experience was a happy and memorable one and wish you all the best.
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Review from Mandy G (Daughter of Resident) published on 6 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff. My mother is in for 3 weeks respite. We couldn't have wished for more, she gained weight and built her confidence back after a few falls. Excellent service.
Reply from Loraine Tabbner, Manager at Woodley Grange
Thank you so much for your lovely review. It was a pleasure to care for Mum and glad her experience was so positive.
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Review from C D (Niece of Resident) published on 27 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I had to place my aunt in Woodley Grange a few months. We were really concerned about what the impact on her would be. We can’t thank the staff at the home enough for the care and compassion they’ve shown her. We have previous experience of care homes and can honestly say that Woodley
Grange is an outstanding home. Everything from the professionalism of the staff, the facilities, the cleanliness, etc. Really are first class.
Reply from Liliana Macieira, Manager at Woodley Grange
We are delighted that you feel she is being well looked after and we thank you for your kind words and positive feedback. Thank you for taking the time to leave us such a nice review.
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Review from W R (Friend of Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my very first visit to Woodley Grange, I have been really impressed with the lovely welcoming staff, the home itself and the gardens which are well-tended and a wonderful outdoor space for the residents. Over the years I have visited friends and family in various care homes and I can honestly say
that Woodly Grange surpasses them all. It has a happy home feel and the various activities arranged for the residents are superb. The latest is a small allotment space where residents chose what will be planted and help to tend the area. Should I need to live in a care home this lovely place will be my choice and my friends and family know this. In a nutshell, Woodley Grange is a very special place.
Reply from Liliana Macieira, Manager at Woodley Grange
Thank you for the wonderful feedback.
We absolutely love that you feel our service is special and welcoming. Your comments will be passed on to our dedicated team. Thank you very much for taking…
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Review from Sylvia L (Daughter of Resident) published on 17 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A big thank you to all staff at Woodley Grange for looking after Mum. They cannot do enough for Mum, it is a lovely care home. The care and attention is excellent and is all kept very clean and tidy.
Reply from Liliana Macieira, Manager at Woodley Grange
Thank you very much for taking the time to leave us a review. Your feedback is much appreciated. Many thanks.
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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Woodley Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.916 for Woodley Grange is calculated as follows: ( (156 Excellents x 5) + (8 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 167 Ratings = 4.916
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodley Grange is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (21)

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Meet the Team (9)

Loraine

Loraine Stacey

Job Title: Registered Manager Joined: 2015

In the two years since her promotion to registered manager, Loraine has been fulfilling her dream of running a home that supports wellbeing, progress, happiness and fulfilment. Her focus is on activities and person-centred care for the residents and developing the skills and knowledge of her team through training, mentorship, and structured goal setting.


She has an NVQ Level 5 Diploma in Health and Social Care Management and has been trained in the "Six Steps End of Life Care".


She loves to travel, with the USA and Eastern Europe being her favourite destinations. Her family includes two adult children, three grandchildren and Ollie the dog.

Rebecca

Rebecca Newton

Job Title: Head Of Care Joined: 2017

Rebecca has a Level 5 Diploma in Health and Social Care Management. Having completed the Countess Mountbatten "End of Life Care Programme", she has taken on a role as "End of Life Champion", supervising, supporting and mentoring the staff during these difficult times.


Becky balances her demanding career with a busy family life involving three children and pets too numerous to mention.

Bethany

Bethany Pickering

Job Title: Senior Care Team Manager Joined: 2020

In her role as a senior care team manager, Beth takes on significant responsibilities, including coaching and developing the skills and knowledge of her colleagues. Like Loraine and Becky, she has completed the Level 5 qualification and end-of-life training. Beth is a champion for two critical areas: end-of-life care and falls prevention.


When she isn't working, she enjoys travelling with friends and takes as many sunny holidays as possible.

Jacob

Jacob Duff

Job Title: Activities Organiser Joined: 2025

Jake joined our team, bringing with him a wealth of experience from the care sector. Before joining us, he worked for a charity supporting adults with acquired brain injuries. Since the age of 18, Jake has held a variety of roles across the care industry, including working with adults with autism and challenging behaviour, older adults living with dementia, and individuals experiencing mental health difficulties.


He holds a Level 3 Diploma in Adult Health and Social Care, along with additional relevant training, demonstrating his commitment to ongoing professional development. Although this is Jake’s first role as an Activity Organiser, he has taken to it with enthusiasm and passion, enjoying every aspect of the job.


Outside of work, Jake enjoys life with his blended family: his partner Jenna and their three children. He loves spending quality time with them, and when it’s time to unwind, you’ll often find him playing football, singing, or testing his knowledge in pub quizzes with friends.

Melanie

Melanie Dent

Job Title: Activities Organiser Joined: 2025

Melanie has recently joined the home from the hospitality industry. Before that, she worked as a care assistant.


Mel is very creative and enjoys finding new and exciting activities. If a resident has a desire to do something or go somewhere, Melanie will do her best to fulfil this wish.


Two children and a dog keep her busy in her spare time. She lives near the forest and loves to go for long walks there. She does, though, find time to go to many concerts and festivals.

Stefan

Stefan Florian

Job Title: Head Cook Joined: 2020

We promoted Stefan to Head Cook two years ago. Stefan is a versatile cook who handles the diverse culinary requests of the residents with ease.


He lives locally with his long-term partner, Lilly, who also works at the home. They met at Woodley Grange, and we are pleased to have brought two lovely people together.

Amanda

Amanda Aldridge

Job Title: Second Cook Joined: 2011

Before joining the home, Mandy worked at a local primary school as head cook, catering for 150-200 children a day. In need of a fresh challenge, Mandy joined Woodley Grange as head cook in 2011, but a couple of years ago, she decided to reduce her hours and so swapped roles with Stefan.


She holds an MVQ in catering as well as qualifications in social care.


Mandy has a grown-up family and has lived in Romsey for the last 28 years, where she knows many people through working at the school, and, indeed, the home. She enjoys relaxing walks and watching motorcycle racing.

Anne

Anne Miller

Job Title: Accounts Assistant Joined: 2007

Anne joined the Homes as our bookkeeper in 2007, making a change from working for engineering and construction companies.


Anne has a Level 4 Accounting Technician qualification.


She enjoys the Home and the company of the residents and often stays on into the evenings for a chat. She relishes learning snippets of unofficial first-hand history from the residents.


Taking country walks has always been her pastime, and she regularly takes one of the scenic routes commuting to and from Woodley Grange

Hannah

Hannah Russell

Job Title: Head Housekeeper Joined: 2025

When Hannah arrived, she quickly became part of our well-established team. She takes a very methodical approach to her work to ensure the home is kept clean and tidy.


Her previous experience has been working in the hospitality and retail industry.


Hannah is very keen on fitness; she goes to the gym and has an A Level in Sport and Exercise Science. She is also a qualified salsa and street dance teacher.

Frequently Asked Questions about Woodley Grange

What types of Care is Woodley Grange registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodley Grange have?

There are 41 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Woodley Grange?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodley Grange to the centre of Romsey?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodley Grange to verify any information. View our terms and conditions. Woodley Grange has an Enhanced Service - more info.