Alexandra Rose

The staff at Alexandra Rose go way above and beyond. My Dad, 96, was not coping with the recent heatwave. They arranged for the residents who were struggling to sit in air-conditioned areas. I joked that Dad would have them moving his bed in. Ten minutes later, they offered him a camp bed in the room! Without this kindness, I don't think he would have survived the heat.

My mum was only with them for a short period, just over 1 month. But in that time, they were so lovely towards her. They looked after her very special needs and made her very comfortable. We would not have asked for any more from them. They were superb.

I cannot speak highly enough of the care my father received at Alexandra Rose. The staff are amazing and the facilities are excellent. Knowing Dad was being cared for so well brought us great peace of mind. It's must be huge adjustment for anyone going into a care home for the first time but all the staff cared for Dad so well it didn't take long at all.

My mother has been a resident of Alexandra Rose Care Home for some 2.5 years now. During that time I have seen very little change in the staff which is always a good sign. The staff are very friendly and caring and my mother is very content there. The care home is really well managed with the management very approachable. Maintenance and cleanliness are of high standard and facilities are good with the building being light and airy. When initially looking for a care home, we visited a number of residential properties in our area, Alexandra Rose was by far the best we came across. Very difficult to fault.

My dad has been living at Alexandra Rose for over a month, and we're very thankful for the care he's received. The staff are kind, patient, and genuinely attentive to his needs; it's clear they work hard to create a safe, comfortable, and respectful environment for all the residents. The home itself is clean and well managed, and the team keeps us informed about any changes or updates to Dad's health or routine. It really gives us peace of mind knowing he's being looked after by people who care. A special thank you to one member of staff who has been approachable and supportive at every step.

All areas are excellently covered, whether for health or comfort reasons.

Dad has been at Alexandra Rose for almost 18 months and in that time has been treated with the greatest respect and dignity. Staff are caring and compassionate, and keep us as a family updated. We wouldn't want him to be anywhere else.

We have been most fortunate to find this nursing home. My mother pre her advanced dementia, was very content once over the hurdle of accepting that she could no longer live independently at home.

I have been so impressed from Mum entering the home in May. We were visited at home and everything was explained. Mum was made so welcome. Staff are lovely, nothing is too much trouble. They all welcome visitors as well. Clean, tidy, good care and meals. No smell!

My mother is a resident at Alexandra Rose has mixed dementia, aged 89 has been a resident since March '24. The result from the day of her going into Alexandra Road has been a very positive one. From level of care, compassion, dealing with difficult situations, and health concerns, everything has been dealt with with a high level of care. Very proactive management and care staff. Very clean, comfortable surroundings, good communication and understanding for both myself and my mother. All I can say is carry on the good work.

Highly recommended for your loved ones.

Nevertheless, I am a very happy daughter.

When my mum was at her very lowest. All the staff and Alexandra Rose picked her up and made this home, I am so pleased to see her settled and above all well cared for in a homely environment and happy.

During the 3+ years that Mum has been at Alexandra Rose I haven't had anything to worry about. All the staff are amazing and work really hard to ensure all the residents enjoy every day. The home is very clean and very well managed. I couldn't have found a better home for Mum to live in.

In the years that my cousin has lived in the Alexandra Rose she has been the happiest ever and that is all down to the amazing support and love given by all the staff, from the manager to cleaners, particularly long-serving carers.

Thank you Alexandra Rose staff.

Mum has been in Alexandra Rose for over a year. The home has remained consistently caring and supportive of her needs, making necessary adaptations as time has gone by. Mum always appears well dressed and clean, with a drink in hand and regular snacks/meals. I always feel welcomed when visiting and feel reassured to leave Mum at the end of a visit, knowing that she is well looked after.

Alexandra Rose is an excellent care home, providing a warm, caring and professional environment. My mother moved in nine months ago, following the death of my father who was her principal carer, and I couldn't be happier with the service provided. We visited lots of care homes trying to find the right place for Mum who has dementia, and Alexandra Rose was a standout. I cannot recommend it highly enough.

I'm so glad I chose Alexandra Rose for my mum and wouldn't hesitate to recommend it to anyone considering residential care.

Alexandra Rose is ideal for my 94-year-old mum as it is homely and does not have the clinical feel of a modern building. Mum has been a resident for more than two years. The staff are helpful and the care is of a high standard. The management are attentive and very approachable. The ability of the home to obtain rapid attention from the NHS is remarkable considering the often long wait times experienced 'outside'.