Auburn Mere

Woodlands, Oxhey Lane, Watford WD19 5RE
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9.9 50 Reviews
  • Auburn Mere, Watford
Auburn Mere is a thirty-seven capacity Watford care home, that is excellent for long-term residential care, while also offering respite and day care provision.

Together with comfortable living standards, residents of Auburn Mere enjoy a flexible itinerary, with many outings and activities organised for their enjoyment, though with privacy and dignity respected at all times.

Carers are well-qualified and dedicated to a consistent and satisfying service, being also experienced in taking care of the often complex needs of people with a form of dementia.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1700
  • Self-Funded Residential Dementia Care: £1300 – £1700
  • RESPITE Self-Funded Residential Care: £1300 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1300

New Fees updated in November 2024. New Respite fee from July 2025 £1300 per week.

These prices are only a guideline, please contact Auburn Mere to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Trafalgar Healthcare Ltd

Person in charge

  • Sijin Jacob (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Private funded,Local authority funded,NHS funded,property disregards arrangements
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (13)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Visiting is open at any time.

Parking

  • Plenty of car park spaces available

Auburn Mere Reviews (50)

9.9

Auburn Mere has a Review Score of 9.9 (9.908) out of 10, based on 20 reviews in the last 2 years.
Over all time Auburn Mere has 50 reviews.

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Review from Kath S (Daughter of Resident) published on 10 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Auburn Mere for over a year now and loves it. She said "I want to be looked after"; and she certainly is. The staff are caring and professional, the food is second to none, and the gardens are lovingly kept. When Mum needed hospital treatment the staff were really good,
taking her in and sitting with her, making sure she went in (and came home) with her glasses, hearing aid and toiletries. I would definitely recommend Auburn Mere to anyone needing residential care.
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Review from Miriam S (Daughter of Resident) published on 10 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum receives excellent care at Auburn Mere and refers to everyone there as her friends. I like the fact that when I arrive at the home to visit Mum, staff immediately let me know how she's doing that day and where I can find her. All the carers are exceptionally kind and always provide whatever
help or encouragement Mum needs. If Mum needs to see a GP, staff make arrangements promptly and are good at keeping us informed.
Mum's room is kept clean and tidy too. There is a happy atmosphere at Auburn Mere which enhances everyone's wellbeing.
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Review from C P (Daughter of Resident) published on 9 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father initially attended weekly activity days at Auburn Mere. The staff always made him feel so welcome that he gradually came around to the idea of moving in. He has now been a resident since last August. He has been made to feel very much at home and he is really well cared for. Dad enjoys the
food and the kitchen are always happy to make alternative meals for him. We have been able to make his room homely with photos and furniture etc from home. Dad truly thinks all the staff are amazing. He is not one to join in all the activities but he is always encouraged to do so, or if in his room he is always checked on that he is ok. Since he has been a resident, the home has organised a Summer BBQ, Bonfire Night and Christmas Party, all of which relatives have been invited to. We visit regularly and are always made to feel so welcome, nothing is too much trouble for the staff. I would have no hesitation recommending Auburn Mere to anyone looking for a care home for their family.
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Review from Annie R (Daughter of Resident) published on 9 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Auburn Mere for four years, having decided to move there permanently because she so enjoyed the daycare she received there. She is now very frail and not able to do much, but the staff are endlessly patient and creative in including her in Auburn Mere's life. It's quite moving
to see how Auburn Mere has found new things for her to enjoy. She loves arts and crafts, relishes the fabulous food, and flourishes in the loving care she receives. As much as a setting like this can be, it really is a home-from-home.
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Review from Annette S (Daughter of Resident) published on 9 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was diagnosed with Alzheimer's in early 2021. At this point, she was living at home with our father. As a family, my brother, sister and I were able to provide regular care that was also supported through daily visits from a local care provider. At the end of 2021, our father died and despite mum's
original wish to stay in the family home, she took the decision that she was not safe to continue to live independently in October 2022. The Home was recommended to us by our cousins. Their mum, our aunt and our mum's sister were there. It seemed to be good to be true. Upon visiting Auburn Mere I was struck by the warm environment and the staff were very welcoming. The management answered all of our questions and were very reassuring. Mum became a resident in November 2022. In our case, there was very little readjustment for her. Perhaps it helped having her sister in the room next door. It's also because of the care and attention shown to her by the fantastic staff. It's still early days.
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Review from Patricia S (Wife of Resident) published on 16 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband spent the last few weeks of his life in this wonderful care home. His needs were huge and all the staff treated him with care, compassion, and dignity and showed such kindness to me as well. His stay there was short but I know that he could not have received better care. Everyone without
exception had the same attitude; nothing was too much trouble for them. This care home deserves every accolade.
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Review from L S (Daughter of Resident) published on 1 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is comfortable. The staff are amazing. They are friendly and caring to the residents and relatives. I could not praise them highly enough.
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Review from Neil G (Son of Resident) published on 12 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's Alzheimer's had progressed to the point where it was not safe for her to continue to live independently. The Home was recommended to us by a friend of the family. Upon visiting Auburn Mere I was struck by how much it felt like a home as opposed to an institution. The management answered all of
our questions and were very reassuring. Mum became a resident in April 2021. There was a period of readjustment for her as she got used to her new surroundings. Thankfully this was brief due to the care and attention shown to her by the fantastic staff. Mum soon made new friends and takes part in many of the activities on offer. Mum's key worker is great. I get regular feedback on Mum's health and her needs. Visiting is also easy to arrange. The home has a Facebook page that is regularly updated with photos of the residents enjoying their various activities. Mum is always smiling in these photos and is always happy and relaxed when we visit. I couldn't ask for any more.
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Review from Paul G (Son of Resident) published on 16 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first time I visited Auburn Mere and since I have always felt at ease and comfortable within such a caring environment. From the first word go I knew my mother would be happy there. No task asked of the staff has been too much trouble and their unfailing courtesy and kindness shine through
every time. All the staff are resilient heroes who all deserve a pandemic campaign medal for their devotion and dedication. A care home I would recommend to anyone thinking of placing their loved ones into care.
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Review from Robert G (Nephew of Resident) published on 15 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Two years ago my Aunt became too incapable to live by herself so we had to find a residential care home to take her on. We did our research and Auburn Mere ticked all the boxes for her needs. Since she has been there all the signs are that she has had a new lease on life and we are very happy with the
service provided by the manager and her colleagues.
The grounds are well kept with a lovely view for all the residents.
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Review from Joyce C (Niece of Resident) published on 15 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been very happy at Auburn Mere for the past two years. The home is small and welcoming (though obviously, the current Covid restrictions have prevented us from going in). Staff are kind and go above and beyond to make residents and their families feel informed and happy. We searched very
hard to find a home that would suit our aunt, most were far too institutional. Throughout the past year, Auburn Mere has tried so hard to do the best for all and we are so grateful. We would have no hesitation in recommending Auburn Mere to anyone about to take the huge step of trying to find a suitable home for a loved one struggling with age and health issues.
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Review from Louise K (Daughter of Resident) published on 10 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has lived at Auburn Mere since the start of 2020. He initially went from hospital for some respite but he liked it so much he stayed. I can honestly say that Auburn Mere is like home from home and all the staff are wonderful. We were so nervous about Dad leaving his flat to live here, it was
such a big step, yet it was 100% the right decision. They do so much to accommodate each family and their wishes and pre-COVID we came and went with Dad, visiting, taking him to us, etc. - whatever we wanted. He is so well cared for and medication, food, personal care, wellbeing... all these things are managed really well. Since the virus, they have been even more outstanding - being completely transparent with how they run things, and they have locked down with and cared for my dad in such a kind, compassionate and professional way. It is such a beautiful building and grounds - which is an added bonus - but the thing that makes it really beautiful is the staff.
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Review from Val L (Daughter of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Auburn Mere after looking at many others. The quality of care, cleanliness, friendliness of staff, amazing food and their open communication and stimulating programme of activities have all impressed.
Nothing is too much trouble whenever we visited or call and during the recent pandemic, we
felt reassured they were doing their very best to keep everyone safe. I can highly recommend Auburn Mere Care Home.
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Review from Teresa G (Daughter of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was very difficult deciding that it would be best for our elderly mother who is suffering with Alzheimer’s to go into a care home. We knew it was the best thing for her but still felt incredibly guilty. We looked at one care home and despite good reviews, we just didn’t feel it was right for our
mum and felt concerned that we would feel the same however many we looked at. Auburn Mere had been recommended to us and we decided to go and look. From the moment we walked in the door we felt such a lovely presence. We felt completely at home and knew almost immediately it was the best place for our mum. Our mum has now been at Auburn Mere for 20 months and I cannot say enough good things about it! The home is so homely and comfortable. The staff are unbelievably kind, caring and hardworking! There are daily activities that mum enjoys and keep her mind active. I cannot thank the staff enough and would give this home 10/10! More if I could. I would 100% recommend it!
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Review from Margaret H (Daughter of Resident) published on 3 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Auburn Mere for a year and eight months and I have no hesitation in highly recommending the home. The building and grounds themselves are lovely. There is a beautiful conservatory which residents and guests can enjoy sitting in, a TV room with a large-screen television
and a comfortable dining room. The gardens are extensive and allow plenty of outdoor areas for residents and guests. The carers at the home are outstanding and so kind and loving in the way they look after residents. They also make family and friends feel welcome. There is also excellent entertainment, both morning and afternoon which helps to keep residents occupied. Management are also very caring and professional. There is a manager and two deputy managers who are very approachable and understanding if you have any problems or queries. All in all, I would highly recommend Auburn Mere to anyone wanting an outstanding and caring home for their loved one.
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Review from Lucy L (Granddaughter of Resident) published on 22 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Not being able to see my Nan through this pandemic has been difficult. I visit once a week to check to make sure that my Nan is happy, strong and knows how much I adore her!
I couldn’t thank you enough for all the staff who stayed on to support all the residences and our families. To us, you are as
important as the NHS and I will forever be grateful.
Calling, FaceTime anything we want is no effort for the team.
From the bottom of my heat
THANK YOU !!!
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Review from Mary A (Daughter of Resident) published on 20 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't recommend Auburn Mere highly enough. When we first looked at the home for our mum we felt very positive about the homely and friendly atmosphere and nothing has disappointed us in the 2 years since then. The home itself and the grounds are lovely and very well kept and the staff are absolutely
amazing. Mum has received such wonderful care and kindness and the home has become a second family to Mum and to us. Moving our mum into a residential care home was the last thing we ever thought we would do, but her needs became too great for us and Auburn Mere has turned it into a very positive experience and we are very grateful for that. Mum is really well looked after and enjoys the many activities that are put on. We as family are always made very welcome and we have been really well supported at times when Mum has not been very well. During this time of Covid19 we have felt very confident that Mum has been in the best possible place and we are regularly updated with news.
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Review from Iain T (Son of Resident) published on 20 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Auburn Mere has been my mother's place of residence for the last 3 and a half years.
Even from our first visit to view I have always been continually and consistently impressed and reassured by the levels of care and consideration that are given to each and every one of the residents.
Staff go out
of their way to make the residents feel individual, and are always able to answer or share any concerns - and contact me immediately if any specific issues they fell need escalating, such as illness, falls, changes in disposition etc.
The varied menu is excellent, activities organised to meet every resident's needs, monthly newsletter communication to update on other initiatives etc all go towards creating a feeling of trust and peace of mind that she is in excellent capable care.
I would thoroughly recommend Auburn Mere to anyone looking for either long term or short respite care.
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Review from Peggy A (Daughter-in-law of Resident) published on 23 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend this wonderful Care Home. My wonderful Mum-in-law was a resident at Aubern Mere for over 2 years until she died recently aged 98. Her brother had lived there five years previously also until the age of 98. We cannot speak too highly of the committed, caring staff at the home,
quite a few of whom have worked there for many years and who we, as a family, felt we knew as friends. We always felt Mum was in a safe and loving environment.


The building is immaculate and set in beautiful grounds. The common areas are spacious and individual rooms are tastefully decorated.

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Review from David B (Daughter of Resident) published on 13 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased with the care my mother is receiving at Auburn Mere and feel we have left Mum in good hands. All the staff, both office and carers are very friendly and approachable to us as the family as well as to Mum. We are always made to feel welcome on our frequent visits and often share a
nice pot of tea with Mum in her room or sun lounge. Mum very much appreciates it when staff stop and chat and take an interest in her as a person, this stops her being bored and makes her feel wanted and also is a brilliant way for the staff to find out any concerns Mum may have. There is a good routine and activities with always something to do or plan for such as visits out for lunch. Medical concerns are taken seriously. The gardens are well looked after, set in lovely scenery and are a pleasant place to sit and chat. We also very much enjoyed the recent Garden Party for the Royal Wedding.
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Current Review Score: 9.9 (9.908)

Overview of Review Score

The Review Score of 9.9 (9.908) out of 10 for Auburn Mere is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.908 for Auburn Mere is calculated as follows: ( (217 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 238 Ratings = 4.908
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Auburn Mere is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 03 Sep 2025

Residential Care-Self funding

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Awards / Recognitions (1)

Meet the Team (0)

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