The Radley is a purpose-built care home located on the old MGM-British Studios site in Borehamwood. The home is within easy reach of local amenities and Elstree's BBC Television Studios.
The Care Offered
The Radley Care Home provides care for elderly residents. We offer several types of stay depending on the level of support required - from long-term residential care to short stay and respite breaks.
- Fully inclusive, 24hr person centred care by experienced staff
- Long-term residential care for older people
- Long-term specialist accredited dementia care
- Short stay, respite and holiday breaks subject to availability
Group: B&M Care Ltd
Person in charge: Sue Jarvis (Home Manager)
Local Authority / Social Services: Hertfordshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 37 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 37
Rooms with ensuite WC: 37
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
On the A414, take the exit towards Sopwell and turn right onto B5378. At the roundabout, take the 2nd exit onto Shenley Lane. At the next roundabout, take the 2nd exit onto Shenleybury. Continue over the next two roundabouts onto London Road which leads onto Well End Road. Turn right onto Rowley Lane. At the next roundabout, take the 2nd exit onto Studio Way. Go over the next roundabout and turn right onto Gregson Close.
Visiting:
Anytime
Parking:
Large car park adjacent to home
Latest Care Quality Commission* Report on The Radley Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.2 (maximum of 10) for The Radley Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for The Radley Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.7 out of 5 from 5 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.483 for The Radley Care Home is calculated as follows: ( (31 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.483
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.676 Points relating to the number of positive Reviews for The Radley Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 5 Reviews ÷ 7.4 Target = 0.676
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Radley Care Home has a Review Score of 9.2 (9.159) from 5 Reviews
Review submitted from a Postal Card by A H (Relative of Resident) on Monday 23 April 2018. Relates to February 2018.
I was very impressed when viewing the home and felt that it was suitable for our relative. Our relative was happy with the home and regularly commented on how nice the staff were, she also felt the food was good. The family were also satisfied with the care she received. As it is a small home, the calmness suited our relative. It has a very pleasant aura.
How likely would you be to recommend The Radley Care Home? Extremely Likely
Overall Standard
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Treated with Dignity
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Sue Jarvis at The Radley Care Home responded to this review on 25 Apr 2018:
Thank you for you review and I am glad it was a positive experience.
Sue
Review submitted from a Postal Card by J P (Daughter-in-law of Resident) on Tuesday 27 March 2018. Relates to March 2018.
Apart from work being carried out to improve the care home, everything is very good. Staff are exceptional and very caring and helpful, very clean and the food is appetising. I would recommend this home to anyone. The room is a good size and with personal touches makes it home from home and all family members are very pleased that we chose this home.
How likely would you be to recommend The Radley Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Sue Jarvis at The Radley Care Home responded to this review on 25 Apr 2018:
Thank you for your review and we are happy that she is now part of our family.
Thanks
Sue
Review submitted from a Postal Card by Chris B (Son of Resident) on Thursday 1 March 2018. Relates to February 2018.
We are extremely pleased with the care and understanding given to both my mother as a resident and us as a family during this difficult time.
We would have no hesitation in recommending The Radley and thank them for helping Mum settle in and their continued care.
How likely would you be to recommend The Radley Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Sue Jarvis at The Radley Care Home responded to this review on 25 Apr 2018:
Thank you for the review and Mum seems very happy here.
Review submitted from a Postal Card by David B (Husband of Resident) on Thursday 25 January 2018. Relates to January 2018.
My wife has been here at Radley since 2nd December 2017 and has received very good care from management and staff. Everyone has been kind, caring and understanding and I personally would recommend the care home to friends and family. It is a happy and efficient care home which makes you feel very welcome.
How likely would you be to recommend The Radley Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Sue Jarvis, Manager at The Radley Care Home responded to this review on 26 Jan 2018:
Thank you for taking the time to review us and for your kind words.
Review submitted from a Postal Card by Alan W (Son of Resident) on Thursday 25 January 2018. Relates to January 2018.
My mother was in the care home for just over 2 years until her death, aged 95, in January 2018. Throughout this period, she was looked after and treated extremely well. The staff have my total thanks and respect.
How likely would you be to recommend The Radley Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Sue Jarvis, Manager at The Radley Care Home responded to this review on 26 Jan 2018:
Thank you for taking the time to review us and Mum was a very special lady.
There are currently no Care Home Idol entrants who have performed at The Radley Care Home