The Radley Care Home

Gregson Close, Borehamwood WD6 5RG
Review Us
9.5 27 Reviews
  • The Radley Care Home, Borehamwood
The Radley is a purpose-built care home located on the old MGM-British Studios site in Borehamwood. The home is within easy reach of local amenities and Elstree's BBC Television Studios.

The Care Offered
The Radley Care Home provides care for elderly residents. It offers several types of stay depending on the level of support required - from long-term residential care to short stay and respite breaks.

- Fully inclusive, 24hr person centred care by experienced staff
- Long-term residential care for older people
- Long-term specialist accredited dementia care
- Short stay, respite and holiday breaks subject to availability

Care Provided by The Radley Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1600

These prices are only a guideline, please contact The Radley Care Home to find out the exact price for your requirements.

Contact The Radley Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Radley Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rachel Wickens (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (57)
  • Single Rooms with Ensuite Wet Room (57)

Visiting

  • Anytime

Parking

  • Large car park adjacent to home

9.5

The Radley Care Home has a Review Score of 9.5 (9.465) out of 10, based on 10 reviews in the last 2 years.
Over all time The Radley Care Home has 27 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Radley Care Home
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Total of 27, showing 1-20
Review from Colin H (Son-in-law of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Straight forwards really.
I like it there so that's good, mainly my father in-law likes it there also.
So, all in all we're all good.
Thank you.
Reply from Rachel Wickens, Home Manager at The Radley Care HomeHi Colin We are glad to hear that both you and your father in law like The Radley. Thank you for taking the time to leave a review, it is very much appreciated.
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Review from P B (Daughter of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing and my father is so happy here at the Radley in Borehamwood. He's looked after so well by the staff. Since the Refab, it looks absolutely amazing here it's warm it's comfortable and it's a pleasure to come and see my dad.
Reply from Rachel Wickens, Home Manager at The Radley Care HomeWe are so pleased to hear that your Dad is happy here at The Radley, and that you are impressed with the refurbishment we have had. Thank you so much for taking the time to share your experience.
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Review from Jane B (Sister of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Brother came to the Radley as a Dementia Resident in November 2025. The care from the staff has been absolutely amazing both for my brother and myself and my family. We feel that he is very well cared for, well fed and the staff work tirelessly to help him with his personal care.
Reply from Rachel Wickens, Home Manager at The Radley Care HomeThank you so much for taking the time to share your kind feedback. Our team work very hard to provide compassionate person-centred dementia care, so it means a great deal to know that this has been positive for your brother and your family.
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Review from Caroline C (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the Radley Care Home are truly wonderful, and I cannot praise them highly enough. They show genuine kindness, patience, and attention to every resident, always going above and beyond to ensure they feel safe, comfortable, and valued. The care and compassion my mother receives gives our
family great peace of mind, and it's clear how happy and well looked after she is. We are incredibly grateful to the entire team and would wholeheartedly recommend Radley Care Home to anyone considering becoming a resident.
Reply from Rachel Wickens, Home Manager at The Radley Care HomeThank you so much for your lovely review. We are delighted that your Mother is happy in our care and that our team's kindness and compassion give your family peace of mind. Your recommendation and kind words mean a great deal to the staff here at The Radley.
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Review from L F (Relative of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All good. Cousin well looked after in every way. Excellent care all round. Staff very helpful and caring. Always polite and welcoming when we visit. Relative comfortable and well dressed. Clothes clean and cared for
Reply from Rachel Wickens, Home Manager at The Radley Care HomeThank you for your kind review. We are pleased to hear that your relative is well cared for and comfortable and that our staff are welcoming, helpful and kind. Your feedback is truely appeciated by all of the team.
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Review from Jeremy O (Son of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing place. My mum has improved beyond belief since entering. She came to the home unable to care for herself, very under weight and generally unwell. The care she has received has been outstanding. Having been there since August she now takes her meds, is eating and putting on weight and
generally loves it . The staff are so lovely and the atmosphere is kind and loving. It feels like home from home. I cannot praise the place enough.
Reply from Rachel Wickens, Home Manager at The Radley Care HomeHI Jeremy Thank you so much for taking the time to leave such a kind review. We appreciate you sharing your experience and are delighted to hear such lovely feedback, which means a great deal to our team to recognise the care, compassion and dedication they show every day. We are grateful for your trust and support and are so pleased that your experience has been a positive one.
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Review from G E (Son of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited the Radley and was rather impressed by changes and modifications being made. The first thing you notice is the amazing new development that looks nearly complete. When in the care home I was greeted buy welcoming staff and excellent managent service, I would say from visiting before
to now positive changes have been made and will look to continue to do i feel very happy in the choice of this care home for my mother keep up the good work many thanks
Reply from Rachel Wickens, Home Manager at The Radley Care HomeThank you so much for your review. I have passed on your kind words to the team. We are committed to maintaining these positive changes and improved standards and look forward to continuing to support you and your loved one at The Radley.
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Review from Clare S (Sister of Resident) published on 4 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always very friendly and helpful staff at the Care Home and kept in good condition. Well kept and modern. It looks good with the refurbishment. It is a good location too. Thank you very much.
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Review from N C (Daughter of Resident) published on 4 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Radley Care Home is an excellent care home that seems to deal well with the needs of individual residents well and efficiently. The new extension and gardens are excellent and give the home a lovely, spacious feel. The carers seem on the whole to be totally responsive to the residents and are calm,
cool and caring in most situations. They go beyond what is expected of them and are always there to comfort and help the residents. My only criticism is that there doesn't seem to be enough staff - especially at weekends. This means that on many occasions there are up to 8 residents in the lounge or dining room without any supervision or anyone there to interact with them - this does concern me. Activities are fun and inclusive although I feel there should be more at weekends as the residents get bored without the structure of the week day.
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Review from Cherry C (Friend of Resident) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Radley Care home has been outstanding in their support during the transition from home/hospital to care home. Those who are on this journey know how difficult navigating the funding, referrals etc can be. We received advice care and a listening ear when things became difficult. Our dear friend was
made to feel welcome and treated exactly as we would wish her to be treated. They monitor her fluid intake, food, and movement. Things which give us peace of mind. They know when to be assertive and when to be kind. Our whole experience has been positive. The staff really care about the residents. We recommend The Radley Care Home without hesitation.
Reply from Sue Peate, Home Manager at The Radley Care HomeThank you so much for your comments, we are very glad that your dear friend is settling in so well, especially after such an unsettling transition period for you all. She is so lucky to have friends who provide such amazing support and commitment to her well-being as yourselves.
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Review from K T (Nephew of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Often the room is quite grubby. It's difficult to comment on food because my aunt is so fussy. Need to separate dementia patients and prevent items from being taken from other patients' rooms and also to prevent other patients from being assaulted by them. This has happened on several occasions and
some items never have been returned causing a lot of additional expense.
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Review from E C (Sister of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and helpful. My sister tells me the food is good. Likes doing the quizzes, and colouring and they inform me if she is unwell or if they have to call a GP. Overall very good.
Reply from Sue Peate, Home Manager at The Radley Care HomeThank you for the lovely feedback, we are so pleased that your sister is having such a positive experience here at The Radley. We try hard to keep family informed of any changes on a day-to-day basis, we are glad that this is working well for you.
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Review from P P (Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In general it has been a good experience.
I am well looked after and the staff have been great towards me. So far I have no real complaints.
Reply from Sue Peate, Home Manager at The Radley Care HomeThank you for your kind and honest review, we are glad that you are feeling respected and that your overall experience is very positive.
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Review from Patricia N (Relative of Resident) published on 18 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relative has been a resident for over five years and we have had no concerns regarding his care. During covid, we were especially grateful to know he was being looked after well. The staff are very caring and kind. The facilities are good and the garden is a big bonus in the summer. The management
are always approachable.
Reply from Sue Peate, Home Manager at The Radley Care HomeThank you so much for your kind review, we are glad that you thought the service was good, especially as a large part of his stay was during the pandemic. Please take care and feel free to pop in whenever you are passing, we would love to see you. Kind regards Sue.
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Review from Lesley C (Daughter of Resident) published on 25 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was looked after extremely well. He was very challenging, and all staff had a lot of time for him. I was always told how happy he was, waving, joking, and of course, falling over and being helped up from the floor regularly. His dementia was getting worse, and he had a few spells in hospital.
The last one was with a heart attack. He passed in hospital in April 2022. Thanks to all staff.
Reply from Sue Peate, Home Manager at The Radley Care HomeThank you so much for your comments, your Dad was a very special character and certainly kept us on our toes, we all miss him and the way he made us laugh. Please take care of yourselves.
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Review from R R (Brother of Resident) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very impressed with the care and support given to my brother since he moved into The Radley care home. The effects of the dementia he was suffering from when he arrived there were alleviated as they supported him. As he declined and eventually died, we were very pleased by their continued
care and their communication with us.
Reply from Sue Peate, Home Manager at The Radley Care HomeThank you so much for your comments, it was fantastic to see him blossom here when he arrived and start dancing, colouring and enjoying himself again. He was a lovely gentle man and we will miss him.
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Review from L P (Daughter of Resident) published on 18 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Over the years Dad lived in the home, he was cared for by people who cared about him. Over the years, staff members have gone above and beyond their remit. When health became an issue, they were very helpful and always tried to find an appropriate solution. Many thanks to The Radley and the staff.
Reply from Sue Peate, Home Manager at The Radley Care HomeThank you for your positive review. Dad was a real character and we miss him very much. We send our best wishes for the future from all of us here at The Radley.
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Review from John H (Son of Resident) published on 16 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the staff at The Radley to be very helpful, friendly, and caring. The resident's rooms are of a good size and are very clean, and the staff do everything in their power to ensure that the residents feel at home there and cared for. The food seems to be of excellent quality and varied. My
92-year-old mother was housebound for a good number of years and has taken on a new lease of life since moving into The Radley; she says that she feels very safe and happy there and enjoys the varied activities that they put on for the residents.
Reply from Sue Peate, Home Manager at The Radley Care HomeThank you so much for your kind review. Your Mum has settled in very well, and she has improved so much. We are so pleased that she is enjoying her experience here and she says she is looking forward to spring and the possibility of getting out into the garden, as we all are.
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Review from Bill B (Resident) published on 29 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very big thank you to all the staff here at Radley for making my stay here so enjoyable.
Reply from Sue Peate, Home Manager at The Radley Care HomeThank you very much; we really enjoyed having you here. We all miss you but wish you the best of luck in your new home.
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Review from Laline P (Daughter of Resident) published on 25 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
REST ASSURED - THIS IS A WONDERFUL CARE HOME
Our mother has been living and thriving at the Radley Care Home since October 2019, through lockdown. Although it was a traumatic decision to move her from living alone in her own home, albeit with carer visits twice then three times daily, we are all now
so glad, and most importantly, so is she. I am sure that she would not now still be with us if we had not taken this step. Our mother now needs a wheelchair, has Parkinsons, and as she puts it, good days and bad days. We have witnessed her coming back to life because of the genuine warmth and loving kindness of the staff of the Radley, which money cannot buy. She takes part in activities, has recovered her love of singing, made friends, and still has the companionship of her beloved budgie in her room, which the staff also care for. There is also a care home cat, which makes place homely. The staff are always available to speak with family. Recommend without hesitation. 5*
Reply from Sue Peate, Home Manager at The Radley Care HomeThank you so much for your kind words, it has been a very difficult few months but we have still managed to keep smiling. We love having your Mum with us, she is a wonderful person and is making the most out of every day.
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Current Review Score: 9.5 (9.465)

Overview of Review Score

The Review Score of 9.5 (9.465) out of 10 for The Radley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.838 for The Radley Care Home is calculated as follows: ( (100 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 117 Ratings = 4.838
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.627 Points relating to the number of positive Reviews for The Radley Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4. 10 Positive Reviews ÷ 11.4 = 0.877
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jun 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

7 Bed Vacancies

Posted: 13 Mar 2026

Private Residential and Dementia Care

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Awards / Recognitions (3)

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Meet the Team (1)

Rachel

Rachel Wickens

Job Title: Home Manager Joined: 2024

“With over 30 years of experience in the care sector, I have dedicated my career to delivering exceptional care across nursing, residential, domiciliary, and dementia care. Since joining B&M Care in 2018, I have had the privilege of serving as Care Manager at Milford Lodge, where I developed a deep understanding of the organisation’s commitment to person-centred care.


In 2023, I proudly completed B&M Care’s Leadership Pathway, further equipping me with the skills and knowledge to lead and inspire my team. As Home Manager at The Radley, I am passionate about setting high standards and leading by example, particularly in the field of dementia care, which I believe is crucial to enhancing the quality of life for residents.


I am excited to guide The Radley through its next chapter of growth and innovation, ensuring we continue to provide a nurturing and empowering environment for both residents and staff.“

Frequently Asked Questions about The Radley Care Home

What types of Care is The Radley Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Radley Care Home have?

There are 57 Single Rooms.

What are the Facilities & Services at The Radley Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Radley Care Home to the centre of Borehamwood?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Radley Care Home to verify any information. View our terms and conditions. The Radley Care Home has an Enhanced Service - more info.