The Radley Care Home

Gregson Close, Borehamwood WD6 5RG
Review Us
8.7 22 Reviews
  • The Radley Care Home, Borehamwood
The Radley is a purpose-built care home located on the old MGM-British Studios site in Borehamwood. The home is within easy reach of local amenities and Elstree's BBC Television Studios.

The Care Offered
The Radley Care Home provides care for elderly residents. It offers several types of stay depending on the level of support required - from long-term residential care to short stay and respite breaks.

- Fully inclusive, 24hr person centred care by experienced staff
- Long-term residential care for older people
- Long-term specialist accredited dementia care
- Short stay, respite and holiday breaks subject to availability
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1312
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1312

These prices are only a guideline, please contact The Radley Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rachel Wickens (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (57)
  • Single Rooms with Ensuite Wet Room (37)

Visiting

  • Anytime

Parking

  • Large car park adjacent to home

The Radley Care Home Reviews (22)

8.7

The Radley Care Home has a Review Score of 8.7 (8.735) out of 10, based on 8 reviews in the last 2 years.
Over all time The Radley Care Home has 22 reviews.

Overall Experience
  • 14
  • 7
  • 1
  • 0
  • 0
Date Published
  • 22
  • 1
  • 1
  • 8
  • 14
Reviewer Connection to The Radley Care Home
  • 5
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from David B (Husband of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been here at Radley since 2nd December 2017 and has received very good care from management and staff. Everyone has been kind, caring and understanding and I personally would recommend the care home to friends and family. It is a happy and efficient care home which makes you feel very welcome.
Reply from Sue Jarvis, Manager at The Radley Care Home

Thank you for taking the time to review us and for your kind words.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan W (Son of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in the care home for just over 2 years until her death, aged 95, in January 2018. Throughout this period, she was looked after and treated extremely well. The staff have my total thanks and respect.
Reply from Sue Jarvis, Manager at The Radley Care Home

Thank you for taking the time to review us and Mum was a very special lady.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.7 (8.735)

Overview of Review Score

The Review Score of 8.7 (8.735) out of 10 for The Radley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.421 for The Radley Care Home is calculated as follows: ( (61 Excellents x 5) + (18 Goods x 4) + (11 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 95 Ratings = 4.421
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.314 Points relating to the number of positive Reviews for The Radley Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4. 7 Positive Reviews ÷ 11.4 = 0.614
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jun 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

No Bed Vacancies

Posted: 15 Sep 2025

Private Residential and Dementia Care

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Awards / Recognitions (3)

Meet the Team (1)

Rachel

Rachel Wickens

Job Title: Home Manager Joined: 2024

“With over 30 years of experience in the care sector, I have dedicated my career to delivering exceptional care across nursing, residential, domiciliary, and dementia care. Since joining B&M Care in 2018, I have had the privilege of serving as Care Manager at Milford Lodge, where I developed a deep understanding of the organisation’s commitment to person-centred care.


In 2023, I proudly completed B&M Care’s Leadership Pathway, further equipping me with the skills and knowledge to lead and inspire my team. As Home Manager at The Radley, I am passionate about setting high standards and leading by example, particularly in the field of dementia care, which I believe is crucial to enhancing the quality of life for residents.


I am excited to guide The Radley through its next chapter of growth and innovation, ensuring we continue to provide a nurturing and empowering environment for both residents and staff.“

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