The Radley Care Home

Gregson Close, Borehamwood WD6 5RG
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9.5 27 Reviews
  • The Radley Care Home, Borehamwood
The Radley is a purpose-built care home located on the old MGM-British Studios site in Borehamwood. The home is within easy reach of local amenities and Elstree's BBC Television Studios.

The Care Offered
The Radley Care Home provides care for elderly residents. It offers several types of stay depending on the level of support required - from long-term residential care to short stay and respite breaks.

- Fully inclusive, 24hr person centred care by experienced staff
- Long-term residential care for older people
- Long-term specialist accredited dementia care
- Short stay, respite and holiday breaks subject to availability
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Care Provided by The Radley Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1600

These prices are only a guideline, please contact The Radley Care Home to find out the exact price for your requirements.

Contact The Radley Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Radley Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rachel Wickens (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (57)
  • Single Rooms with Ensuite Wet Room (57)

Visiting

  • Anytime

Parking

  • Large car park adjacent to home

The Radley Care Home Reviews (27)

9.5

The Radley Care Home has a Review Score of 9.5 (9.465) out of 10, based on 10 reviews in the last 2 years.
Over all time The Radley Care Home has 27 reviews.

Overall Experience
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Date Published
  • 27
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Reviewer Connection to The Radley Care Home
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Total of 27, showing 21-27
Review from Veronica H (Daughter of Resident) published on 8 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used The Radley Care Home for respite for our mother on two occasions now. Mum has dementia, Alzheimer's, vascular dementia and epilepsy. When she went in she was barely communicating with anyone despite family and friends trying to engage and stimulate her. I visited on Mother's Day with my
daughter and wow what a transformation in just a 10 day stay. She was talking to us in sentences, in fact, my daughter commented that it was like having Nanny back five years ago. As it was a special day the home had laid on entertainment, a wonderful vocalist who sang songs from the '30s '40s and '50s. Mum loved it and sang along word perfect. Not only were all the residents enjoying the concert but the staff too, with some dancing in the corridor. The vocalist told me afterwards that she visits lots of care homes but only in The Radley Care Home do the staff stay and enjoy her show with the residents. At other homes, they disappear and leave her to it. It's a real home from home and the staff are so lovely and caring.
Reply from Sue Peate, Home Manager at The Radley Care HomeThank you so much for your lovely review, we are looking forward to having your Mum with us again in the future, it would appear that she has enjoyed herself here.
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Review from Jill R (Resident) published on 29 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff and managers are lovely and kind to me. I have had some lovely meals and I am hoping to come here for good.
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Review from Chris B (Son of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely pleased with the care and understanding given to both my mother as a resident and us as a family during this difficult time.


We would have no hesitation in recommending The Radley and thank them for helping Mum settle in and their continued care.

Reply from Sue Jarvis at The Radley Care HomeThank you for the review and Mum seems very happy here.
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Review from J P (Daughter-in-law of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Apart from work being carried out to improve the care home, everything is very good. Staff are exceptional and very caring and helpful, very clean and the food is appetising. I would recommend this home to anyone. The room is a good size and with personal touches makes it home from home and all family
members are very pleased that we chose this home.
Reply from Sue Jarvis at The Radley Care HomeThank you for your review and we are happy that she is now part of our family.

Thanks
Sue
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Review from A H (Relative of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very impressed when viewing the home and felt that it was suitable for our relative. Our relative was happy with the home and regularly commented on how nice the staff were, she also felt the food was good. The family were also satisfied with the care she received. As it is a small home, the calmness
suited our relative. It has a very pleasant aura.
Reply from Sue Jarvis at The Radley Care HomeThank you for you review and I am glad it was a positive experience.
Sue
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Review from David B (Husband of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been here at Radley since 2nd December 2017 and has received very good care from management and staff. Everyone has been kind, caring and understanding and I personally would recommend the care home to friends and family. It is a happy and efficient care home which makes you feel very welcome.
Reply from Sue Jarvis, Manager at The Radley Care HomeThank you for taking the time to review us and for your kind words.
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Review from Alan W (Son of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in the care home for just over 2 years until her death, aged 95, in January 2018. Throughout this period, she was looked after and treated extremely well. The staff have my total thanks and respect.
Reply from Sue Jarvis, Manager at The Radley Care HomeThank you for taking the time to review us and Mum was a very special lady.
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Current Review Score: 9.5 (9.465)

Overview of Review Score

The Review Score of 9.5 (9.465) out of 10 for The Radley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.838 for The Radley Care Home is calculated as follows: ( (100 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 117 Ratings = 4.838
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.627 Points relating to the number of positive Reviews for The Radley Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4. 10 Positive Reviews ÷ 11.4 = 0.877
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jun 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

7 Bed Vacancies

Posted: 13 Mar 2026

Private Residential and Dementia Care

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Awards / Recognitions (3)

Meet the Team (1)

Rachel

Rachel Wickens

Job Title: Home Manager Joined: 2024

“With over 30 years of experience in the care sector, I have dedicated my career to delivering exceptional care across nursing, residential, domiciliary, and dementia care. Since joining B&M Care in 2018, I have had the privilege of serving as Care Manager at Milford Lodge, where I developed a deep understanding of the organisation’s commitment to person-centred care.


In 2023, I proudly completed B&M Care’s Leadership Pathway, further equipping me with the skills and knowledge to lead and inspire my team. As Home Manager at The Radley, I am passionate about setting high standards and leading by example, particularly in the field of dementia care, which I believe is crucial to enhancing the quality of life for residents.


I am excited to guide The Radley through its next chapter of growth and innovation, ensuring we continue to provide a nurturing and empowering environment for both residents and staff.“

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