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Courtland Lodge

Quantum Care Ltd, Courtlands Close, Watford, Hertfordshire WD24 5GW
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I cannot thank all the staff enough for all the kindness and excellent care they have shown MumElaine C(Daughter of Resident/Service User)
Courtland Lodge, Watford
The staff at the home were brilliant and I cannot praise them enoughKatharine B(Daughter of Resident/Service User)
Courtland Lodge, Watford
I hope that if I need to go into a care home that it is as good as Courtland.Mark C(Son of Resident/Service User)
Courtland Lodge, Watford

Courtland Lodge is a purpose-built care home located in a peaceful residential area in Watford. Courtland Lodge is ideally situated with bus routes into the centre of Watford close by, easy access to the M1 and M25, and a parade of shops just a short distance away.

The friendly and dedicated team at Courtland Lodge provides a range of care services including residential care, specialist dementia care and respite care.

There are...  

Care Provided by Courtland Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,264N/A

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.

We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.

Contact Courtland Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Marta Carter(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Visiting

  • Open visiting hours

Courtland Lodge Reviews (34)

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8.7

Courtland Lodge has a Review Score of 8.7 (8.713) out of 10, based on 7 reviews in the last 2 years. Over all time Courtland Lodge has 34 reviews.

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Showing 34 reviews matching selected criteria
Review from S P (Daughter of Resident) published on 9 February 2022 Submitted via Postal Card
Overall Experience
First impressions - lovely. Inside and out. Nice, spacious corridors and communal rooms - quaint bedrooms. Clean and comfortable and light.
Staff are very welcoming and helpful and eased Mum in for her one-week respite care. Very friendly and helpful.

Only one suggestion - kitchen to cater a wider variety of vegetarian dishes - too basic at present - nice to see rice with vegetable curry or spaghetti bolognese with soya mince.

Reply from Deborah Yadev, Marketing Manager at Courtland Lodge

Good day and thank you for taking the time to send us a review. The suggestion you gave regarding more vegetarian dishes will be taken on board as we aim to cater to all of our residents' tastes. Hope to meet yourself and Mum again soon. Have a lovely day!

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Review from Janet G (Friend of Resident) published on 20 December 2021 Submitted via Postal Card
Overall Experience

Very clean and very good at their job - always happy to help.

Reply from Deborah Yadev, Marketing Manager at Courtland Lodge
Good day and thank you for taking the time to send us this review. We are happy to hear that your experience at our care home has been a good one. If there is ever anything we can assist in, let us know,

Have a lovely day!

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Review from Sharon B (Daughter of Resident) published on 4 November 2021 Submitted via Postal Card
Overall Experience

I am so happy that Courtland Lodge Care Home was able to accommodate my father in our time of need. They have been so very helpful and made my father feel at home, we couldn't have asked for a better place. Thank you to all the staff for taking good care of him.

Reply from Deborah Yadev, Marketing Manager at Courtland Lodge

Good day and thank you for taking the time to send us a lovely review. We appreciate your kind words and are thankful for being there for your father. Kind regards.

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Review from Mark C (Son of Resident) published on 30 August 2019 Submitted via Postal Card
Overall Experience

Courtland Lodge looked after my mother for the last two years of her life. Her mobility was almost zero but the staff handled her with great care. I don't think you would find more caring and attentive staff. The management was excellent and kept control of the home very well. Overall, I found Courtland Lodge to be excellent. I hope that if I need to go into a care home that it is as good as Courtland.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at Courtland Lodge

Thank you for this wonderful feedback. At Quantum Care, our residents truly are at the heart of all we do and we are proud of the quality care provided by our staff. It is a real privilege to care, support and build good relationships with all the residents and their families throughout their stay with us. Thank you once again.

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Review from P N (Daughter of Resident) published on 30 November 2018 Submitted via Postal Card
Overall Experience

Had issues with the manager but after a positive meeting, issues are all sorted out.

Mother passed away on 29th October 2018.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at Courtland Lodge

Thank you for this updated review which is much appreciated. We are so pleased to hear these issues have been resolved by the current Manager, to your satisfaction.

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Review from Patricia P (Wife of Resident) published on 18 October 2018 Submitted via Postal Card
Overall Experience

Handing the care of my husband over was a heartbreaking decision but the kindness and care shown to us was greatly appreciated.

My husband's key worker plus wing staff are amazing. His key worker always goes that extra mile for his care and compassion. Courtland Lodge is always inviting and immaculate but always homely.

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Review from Katharine B (Daughter of Resident) published on 15 January 2018 Submitted via Postal Card
Overall Experience

From November 2016 - 17, my Dad was a resident of Courtlands Lodge. He passed away on November 21st, 2017. The staff at the home were brilliant and I cannot praise them enough for the fantastic support they gave to my dad in the last year if his life. The home was welcoming, clean and a credit to your company.

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Review from Maureen P (Niece of Resident) published on 14 December 2017 Submitted via Postal Card
Overall Experience

It was difficult for my aunt to move into residential care when it became apparent she was no longer safe living in her own home due to increasing dementia. However, the transition was made far easier with the support and care from both staff and management.

The environment is warm and homely. The home is clean, fresh and welcoming both to residents and visitors. Staff have taken great care in getting to know my aunt and comfort and calm her when she gets confused and frightened. I am kept fully informed of my aunt's health and well-being and I would highly recommend this residential home.

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Review from Peter P (Nephew of Resident) published on 29 November 2017 Submitted via Postal Card
Overall Experience

The home is exceedingly clean and bright and never has any obnoxious smells. The dining rooms and lounges are quite spacious. Daily activities are well listed in advance as well as menus with 2 choices at meal times.

Clients clothes and bed linen is washed regularly and they always appear clean and tidy. The staff are well supportive, friendly and nothing seems too much trouble. Management and admin are always available and very helpful. Finally, my aunt is keeping well and contented there.

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Review from Margaret H (Niece of Resident) published on 9 August 2017 Submitted via Postal Card
Overall Experience
Cannot find fault.
Activities in place.
Entertainment, food etc.
Very kind staff.

Clean and tidy.

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Review from Debbie P (Daughter-in-law of Resident) published on 13 July 2017 Submitted via Postal Card
Overall Experience

My father-in-law has had to go into a care home as he has become too vulnerable at home. This was a very difficult decision due to his Alzheimer's. The support of the staff in helping him adjust to living in the home has been fantastic. They are ready to answer questions and offer assistance. They helped him enormously and he is very contented and always smiling. Thank you, staff, at Courtland Lodge.

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Review from M R (Daughter of Resident) published on 28 April 2017 Submitted via Postal Card
Overall Experience

Our father has been a resident at Courtland Lodge since August 2015. Sadly he lives with the degenerative condition, Vascular Dementia. Residing at Courtland Lodge has ensured dad's safety and dignity. He receives 24-hour care which meets his physical, emotional and intellectual needs. As a family, we receive the warmest of welcomes when we visit. On leaving, we are confident that dad is in the tender care and the safe hands of the well-trained and compassionate staff. Seeing our loved one steadily eroded by dementia is a huge challenge. Daily life at Courtland Lodge however, is uplifting and continues to provide life-enhancing opportunities for dad. He is encouraged to maintain as much independence as possible and his daily changing needs are taken into account with sensitivity and informed understanding. Dementia has not defined dad at Courtland Lodge he is respected and appreciated for who he is!

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Review from Carole H (Wife of Resident) published on 8 February 2017 Submitted via Postal Card
Overall Experience

As usual on all reviews, excellent help and understanding. Having your husband with dementia is heartbreaking but the staff are brilliant and do understand.

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Review from Rita A (Relative of Resident) published on 11 January 2017 Submitted via Postal Card
Overall Experience

The review was very thorough and we were listened to when we raised issues and concerns. It was also a good opportunity for us to feedback on how good the service was and to compliment specific staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 April 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 19 May 2026

    On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...

  • 15 Apr 2026

    Residents from Courtland Lodge Care Home recently enjoyed a relaxing four hour canal boat trip, hosted by Waterways Experience. Fortunate to have the sun shining, the outing provided the perfect...

  • 15 Apr 2026

    Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...

Upcoming Events

There are no upcoming events for Courtland Lodge.

Awards / Recognitions (1)

  • 28 Feb 2020Recipient: Quantum Care Ltd

Accreditations

There are no accreditations posted yet for Courtland Lodge.

Meet the Team (4)

Marta Carter
Marta CarterJob Title:Registered Home Manager

The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring the home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.

Louise Lennon
Louise LennonJob Title:Deputy Home ManagerJoined: 2014

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Managers will each bring their own skill set to the home, some offering more assistance with the business side of things, while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.

Nitchanan Bell
Nitchanan BellJob Title:Chef Manager

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes. They also create and provide fine dining events, using Quantum Care’s award-winning Dining Club concept.

Mihaela Ceasu
Mihaela CeasuJob Title:Housekeeping Manager

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident’s dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Courtland Lodge to verify any information. View our terms and conditions. Courtland Lodge has an Enhanced Service -more info.