
I cannot thank all the staff enough for all the kindness and excellent care they have shown MumElaine C(Daughter of Resident/Service User)

The staff at the home were brilliant and I cannot praise them enoughKatharine B(Daughter of Resident/Service User)

I hope that if I need to go into a care home that it is as good as Courtland.Mark C(Son of Resident/Service User)

I cannot thank all the staff enough for all the kindness and excellent care they have shown MumElaine C(Daughter of Resident/Service User)

The staff at the home were brilliant and I cannot praise them enoughKatharine B(Daughter of Resident/Service User)

I hope that if I need to go into a care home that it is as good as Courtland.Mark C(Son of Resident/Service User)

Courtland Lodge is a purpose-built care home located in a peaceful residential area in Watford. Courtland Lodge is ideally situated with bus routes into the centre of Watford close by, easy access to the M1 and M25, and a parade of shops just a short distance away.
The friendly and dedicated team at Courtland Lodge provides a range of care services including residential care, specialist dementia care and respite care.
There are...
Care Provided by Courtland Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact Courtland Lodge for full pricing details and T&Cs.
Contact Courtland Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Marta Carter(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
Visiting
- Open visiting hours
Courtland Lodge Reviews (34)
Courtland Lodge has a Review Score of 8.7 (8.713) out of 10, based on 7 reviews in the last 2 years.
Over all time Courtland Lodge has 34 reviews.
Staff are very welcoming and helpful and eased Mum in for her one-week respite care. Very friendly and helpful.
Only one suggestion - kitchen to cater a wider variety of vegetarian dishes - too basic at present - nice to see rice with vegetable curry or spaghetti bolognese with soya mince.
Good day and thank you for taking the time to send us a review. The suggestion you gave regarding more vegetarian dishes will be taken on board as we aim to cater to all of our residents' tastes. Hope to meet yourself and Mum again soon. Have a lovely day!
Very clean and very good at their job - always happy to help.
Have a lovely day!
I am so happy that Courtland Lodge Care Home was able to accommodate my father in our time of need. They have been so very helpful and made my father feel at home, we couldn't have asked for a better place. Thank you to all the staff for taking good care of him.
Good day and thank you for taking the time to send us a lovely review. We appreciate your kind words and are thankful for being there for your father. Kind regards.
Courtland Lodge looked after my mother for the last two years of her life. Her mobility was almost zero but the staff handled her with great care. I don't think you would find more caring and attentive staff. The management was excellent and kept control of the home very well. Overall, I found Courtland Lodge to be excellent. I hope that if I need to go into a care home that it is as good as Courtland.
Thank you for this wonderful feedback. At Quantum Care, our residents truly are at the heart of all we do and we are proud of the quality care provided by our staff. It is a real privilege to care, support and build good relationships with all the residents and their families throughout their stay with us. Thank you once again.
Had issues with the manager but after a positive meeting, issues are all sorted out.
Mother passed away on 29th October 2018.
Thank you for this updated review which is much appreciated. We are so pleased to hear these issues have been resolved by the current Manager, to your satisfaction.
Handing the care of my husband over was a heartbreaking decision but the kindness and care shown to us was greatly appreciated.
My husband's key worker plus wing staff are amazing. His key worker always goes that extra mile for his care and compassion. Courtland Lodge is always inviting and immaculate but always homely.
From November 2016 - 17, my Dad was a resident of Courtlands Lodge. He passed away on November 21st, 2017. The staff at the home were brilliant and I cannot praise them enough for the fantastic support they gave to my dad in the last year if his life. The home was welcoming, clean and a credit to your company.
It was difficult for my aunt to move into residential care when it became apparent she was no longer safe living in her own home due to increasing dementia. However, the transition was made far easier with the support and care from both staff and management.
The environment is warm and homely. The home is clean, fresh and welcoming both to residents and visitors. Staff have taken great care in getting to know my aunt and comfort and calm her when she gets confused and frightened. I am kept fully informed of my aunt's health and well-being and I would highly recommend this residential home.
The home is exceedingly clean and bright and never has any obnoxious smells. The dining rooms and lounges are quite spacious. Daily activities are well listed in advance as well as menus with 2 choices at meal times.
Clients clothes and bed linen is washed regularly and they always appear clean and tidy. The staff are well supportive, friendly and nothing seems too much trouble. Management and admin are always available and very helpful. Finally, my aunt is keeping well and contented there.
Activities in place.
Entertainment, food etc.
Very kind staff.
Clean and tidy.
My father-in-law has had to go into a care home as he has become too vulnerable at home. This was a very difficult decision due to his Alzheimer's. The support of the staff in helping him adjust to living in the home has been fantastic. They are ready to answer questions and offer assistance. They helped him enormously and he is very contented and always smiling. Thank you, staff, at Courtland Lodge.
Our father has been a resident at Courtland Lodge since August 2015. Sadly he lives with the degenerative condition, Vascular Dementia. Residing at Courtland Lodge has ensured dad's safety and dignity. He receives 24-hour care which meets his physical, emotional and intellectual needs. As a family, we receive the warmest of welcomes when we visit. On leaving, we are confident that dad is in the tender care and the safe hands of the well-trained and compassionate staff. Seeing our loved one steadily eroded by dementia is a huge challenge. Daily life at Courtland Lodge however, is uplifting and continues to provide life-enhancing opportunities for dad. He is encouraged to maintain as much independence as possible and his daily changing needs are taken into account with sensitivity and informed understanding. Dementia has not defined dad at Courtland Lodge he is respected and appreciated for who he is!
As usual on all reviews, excellent help and understanding. Having your husband with dementia is heartbreaking but the staff are brilliant and do understand.
The review was very thorough and we were listened to when we raised issues and concerns. It was also a good opportunity for us to feedback on how good the service was and to compliment specific staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 19 May 2026
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- 15 Apr 2026
Residents from Courtland Lodge Care Home recently enjoyed a relaxing four hour canal boat trip, hosted by Waterways Experience. Fortunate to have the sun shining, the outing provided the perfect...
- 15 Apr 2026
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
There are no upcoming events for Courtland Lodge.
Awards / Recognitions (1)
- 28 Feb 2020Recipient: Quantum Care Ltd
Accreditations
There are no accreditations posted yet for Courtland Lodge.
Meet the Team (4)

The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring the home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Managers will each bring their own skill set to the home, some offering more assistance with the business side of things, while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes. They also create and provide fine dining events, using Quantum Care’s award-winning Dining Club concept.

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident’s dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Courtland Lodge to verify any information. View our terms and conditions. Courtland Lodge has an Enhanced Service -more info.