Elmside

Mum's 'old' friends from her old village over an hour away, visited. They were delighted to find Mum settled and happy. They loved her Home; the atmosphere; the new pictures on the corridor walls; her lovely, airy room with all her things and the view of the garden; and all Elmside surroundings. They enjoyed the garden, then tea in the Coffee Lounge. They found all the staff welcoming and friendly - it was obvious they all knew Mum and she knew them well, enjoying a laugh and joke with them.

As hoped, Mum is 'home at Elmside' - we just wish she could 'see' how lovely you all are and her surroundings! That will never be...but she knows how kind and caring you all are to her, how lovely the surroundings are. We describe the people, pictures and colours and enjoy time with her. She loves outdoors, enjoying the air; the sounds; the wonderful scents of the flowers and conversations with passing residents and their families and visitors. She enjoys every activity too!

Thank you.

My father has been in Elmside for 13 months. He entered of his own volition, knowing the home from occasional visits over some years. He was made to feel welcome and settled in remarkably quickly, feeling from the outset that it was the right decision to move there. During his time, the staff have been friendly and attentive. The facilities and decor have exceeded the expectations of him and his family. The quality and quantity of food is so good that despite having little appetite, he has gained weight. Despite being a very fussy eater, there have only been one or two dishes he was not keen on.

It is a great comfort to his family to know that he is taken such good care of; we really appreciate all that the management and staff do for him. Having visited other care homes, I know that this high standard is not available everywhere. I cannot fault Elmside in any way.

My mother (96) moved to Elmside 7 months ago after living alone for 10 years. She was immediately impressed by the building in general and her own room in particular. The facilities and the decor meet with great favour. She tells me how well equipped and well staffed Elmside is. She is not a particularly sociable person however she has always been comfortable with the staff and is impressed with the level of care - she says that everyone does their best to help her and she feels that they genuinely care about her well-being. This is true not only of the carers but also of the hospitality staff, who go out of their way to make sure that she has everything she needs to feel 'at home'.

Since being at Elmside her health and her confidence have improved and she is increasing her interactions with the other residents, and bis beginning to join in with group events.

I have visited other care homes in the region and am certain that I made the right choice for her.

My father spent around 15 months as a resident at Elmside. During this time he was well cared for, treated with respect, mentally stimulated and above all happy.
Staff at every level were very caring, and his day to day carers especially were kind and considerate to him. The MHA ethos which places great emphasis on spiritual well-being was particularly appreciated by dad with his strong faith, especially the weekly in house religious services. But catering to 'all faiths and none' means that everyone has access to the same pastoral care.
Dad was kept mentally stimulated with daily activities such as group crosswords, music appreciation, carpet bowls.
Dad enjoyed nutritious meals throughout the day.
The home and facilities were kept clean and fresh, and although his bedroom was one of the smaller ones, it had modern fixtures and fittings and a generous en suite wet room.
Management kept me involved in Dad's ongoing care plan.
I could not have asked for a better environment for him.