Elmside

Dad's care at Elmside has been exceptional. He was treated, at all times, with respect and all the team seemed very committed and caring. Dad was always involved with his planning and decisions. His room was beautiful with lovely views and it seemed a happy place. The manager and her team made sure that Dad was as independent as possible and supported him to go out independently. Communication worked well between us, Dad and the team there. Dad loved his colour-printed family newsletter. He chose not to join in the many activities there but he enjoyed reflexology. Dad died recently after a short illness and we will always be grateful to the manager and Elmside for making Dad's last year as good as it could possibly be. If you are considering care for someone in your family, you need look any further.

My mum is always treated with respect and kindness. The home is always clean, food is always good, management are very approachable and have gone the extra mile to accommodate Mum. Thank you all. Would definitely recommend Elmside.

The home manager has been excellent - the move from hospital to Elmside was seamless. My wife is settling in very well - thanks to the care of staff. Special thanks to the vicar for 'encouraging' my wife to attend religious activities.

I strongly recommend Elmside.

My mum has been at Elmside Cedars for 3 years now. The exemplary care she has received in that time has allowed my sister and I to have peace of mind knowing she is safe and well. The Cedars team keep us informed of everything, the tiniest issues included and are always quick to identify any changes or concerns. As with all dementia sufferers she has good and bad days and I cannot thank them enough for the patience and care they always give to her and all the residents. It’s a complex and horrendous illness to navigate for families and the Cedars team just make it that bit easier to cope with. Cannot say enough good things and thoroughly recommend.

Had 5 days of respite, a very good experience, enjoyed the activities and the food! The staff was very welcoming and caring.

All the staff are friendly and kind, treating Mum with respect and dignity. She is encouraged to join in with activities but not pressured into doing so. The social interactions and daily routines have really improved Mum's well-being - and I know she is being cared for and is safe. Visitors are always made to feel welcome and it is reassuring to know staff are available to discuss any concerns. I would not hesitate to recommend Elmside.

My sister moved into Elmside in mid-August this year. I cannot put into words how impressed I am with the management, staff and care. It really is a lovely home and everyone, including staff seems really happy.

Really lovely, management and staff. Everyone always greets you, friendly, helpful, nothing too much trouble and just happy that my sister is safe and looked after and cared for.

Our dad moved into Elmside mid April 2023 from another home after a very concentrated local-ish search. Any and all concerns with the move to somewhere new given Dad's state of mind that we had as a family, were fully addressed in advance, on the day of the move and subsequently. The communication between the home and family is timely and easily understood. The staff are very attentive and caring, nothing is too much trouble and they are already getting to know Dad and his ways very well. I have no hesitation in recommending Elmside to anyone.

I'm very pleased by how well Mum has settled in. The staff are all friendly, cheerful and helpful. They treat Mum with dignity and patience. Other residents are also friendly and have played a major part in helping Mum to feel at home. I would definitely recommend Elmside Care Home to anyone looking for care for themselves or their loved ones.

Introduction - I am 84 and had been living alone for eight years with a one-hour weekly housekeeper. I fell outside last November and fractured my left elbow and hip. Ex-hospital went to Elmside on 23rd December 2023 for convalescence till 3rd April 2023. Last year took a mental assessment test for dementia and certified sound.

The table deserved its good and excellent ratings. This reflects on the quality and good training of staff. So I just refer to the food and drinks sector. Nutritional, menus are fine. Casseroles and other dishes are fine but soups are usually bland. As service is from one end to the far end the gravy tends to get tepid or cold food. Thus help if service alternated daily.

My very elderly mother is very settled at Elmside, the staff and Management are very kind, caring and considerate at all times and enable her to be fairly independent, whilst giving the support she needs to maintain that, within a nice homely atmosphere. I am also able to discuss my mother's health and well-being with the staff which is very important, particularly at this stage of her life. As a family we are very happy with the care and support that the staff at Elmside give, as we know that my mother is safe and secure at all times.

My brother was very happy staying at Elmside and as long as he was content, I was happy. The staff made him (and myself) very welcome at all times. He enjoyed the food, the company when he felt like it but also the opportunity to be in his room quietly by himself. He was treated with dignity and kindness and encouraged to engage in activities.

It's early days, and Mum and Dad are still settling in, but from what I have seen so far, I would have no hesitation in recommending Elmside to others.

All too often we are quick to criticise many things in the world of healthcare. Whoever reads this be assured Elmside should have no criticism whatsoever. The staff are kind, caring and compassionate, the rooms are clean spacious and well maintained. I live 130 miles away from Elmside and I rest knowing that my mother is in a first-class residence where her needs are catered for with dignity and kindness. I would have no hesitation in recommending Elmside to anyone who is looking for a safe and compassionate place to help with a loved one's dementia care.

Dementia is an extremely difficult condition to handle from a care point of view - but I feel my mother is cared for with dignity and compassion, is safe and as happy as one could relatively expect. Thank you.

My mother stayed at Elmside for 3 weeks last month while my sister who she lived with was on holiday. At end of those 3 weeks, Mum stayed another 2 weeks to see if she would like to stay permanently which she is now doing. Everyone at Elmside has been extremely kind and caring to Mum and all of our family. The atmosphere is always very jolly and there is plenty for Mum to do. At home, she would not participate in any activities but now you will always find her doing whatever is on offer even taking up knitting again which she hasn't done for many years. Our family is extremely happy with the love and care the Elmside staff give to Mum and we hope she will have many more happy years in their care.

Since my mother became a resident of Elmside Care Home in February 2022, initially for respite, I have found the staff friendly and the excellent care and support that she has received has been exceptional. When visiting we always ask her how she is settling in and replies that she is comfortable and happy there. This gives the family much peace of mind. My mother has always been a friendly and sociable person. I have no hesitation in recommending Elmside.

My Mother was admitted to Elmside for rehabilitation at the end of February 2022 following a long stay in hospital. The attention, care and support that she received in Elmside was first class and undoubtedly was the major factor in her recovery, allowing her to return home at the end of May 2022. The staff are always upbeat, friendly, polite and nothing is too much trouble for them. The residents and their families are always their first priority and provided me with peace of mind. I do not believe my Mother would have made such a successful recovery without the support and care offered at this Care Home. I would have no hesitation in recommending Elmside.