Fosse House

All of the staff and carers at Fosse House show great care and consideration for the residents. They treat my friend with dignity and compassion. It was her birthday recently and they made every effort to ensure the day was special for her. Particular thanks go to the two ladies who go above and beyond in the care of my friend. Thank you.

We had to find a place for my Grandma at short notice (in May 2018) due to a family emergency. The team at Fosse were amazing in helping and supporting us, along with caring for my Grandma.

In January 2019, we have had a difficult time, both with Grandma being rushed to hospital and other family issues. The way the team have looked after Grandma is fantastic - removing that worry from me while dealing with other things.

When she returned from hospital, she was so happy to be “home” - immediately relaxed and began to improve. Fosse have then worked closely with me to make sure we are supporting Grandma in the best way for her.

I’ve deliberately not named any individuals there as (while I deal more closely with some) it would be unfair to leave others out.

We are very lucky to have a great team caring for my Grandma.

Thank you.

Very good service and very friendly staff.

Very good service.

Fosse house always has a friendly atmosphere from the moment you walk through the door. There are always spectacular events going on all year round which always get everyone together and the staff always go the extra mile by dressing up in costumes and decorating the home to make the day one to remember. I volunteer my time to help at these special events and really feel like part of the team and would highly recommend this home to anyone that is looking for a fantastic environment and a care home that really goes that extra mile to make a difference to all its residents and families.

So pleased we chose Fosse House for Mum.

Lovely atmosphere and care is v personal. The dedicated carers have a great relationship with my mum. Home is clean and smart and food is good. The home has a very friendly feel and people are treated with a great deal of respect and patience. My mother has lived there for 3 years and there's been a marked improvement since new manager was appointed 2 years ago. Staff have always been v. friendly and caring but there's now a greater range of activities eg film nights, pub nights, crafts and people coming to entertain. Residents can help themselves to drinks and snacks throughout the day and the gardens are well maintained for residents use. Friends and family are welcome to visit anytime and they host a number of events throughout the year where they are encouraged to come along. They quickly respond to any health issues, deal promptly with issues, open to feedback and suggestions. Management staff are also v friendly and accessible and keep you informed. Its clear care is very centred on the individual.

Since my uncle has been in Fosse House, the care staff have made all the family feel welcome and at home. Nothing is too much trouble for them and my uncle is happy and settled. No other care home would do as much as Fosse House do. They involve all of the residents in remaining as independent as possible while giving the best care, love and attention which he would normally receive at home.

Thank you to everyone at Fosse House.

Even before my husband was accepted by Fosse House it was clear from the way his assessment was carried out just how kind and caring the staff were/would be. I visited the home with a friend and was shown around. Fortunately, I was able to choose a room at the time. My Husband has always been loving and care and there was patience and understanding required as he had to adjust to his new surroundings. In just a year we, not only see and love to hear him laugh and smile, but we hear he is like this with the staff. That lets us know he is cared for like he is family.

I would recommend to anyone wishing a relative who needed special care to go and view.

I have volunteered with my children at Fosse House and I am always amazed at the care provided by each and every staff member. Every single resident is made to feel important and like an individual. Very special to watch.

Dad is thriving, despite his mental state deteriorating.

A very clean and homely environment, with plenty of fun and interesting activities for everyone.

I feel very confident that my wife is being well cared for.

Fosse House Q Club was marvellous caring for my husband who had bad dementia. The management was efficient, letting me know if there were any problems. They all took care of me!

Every member of staff is very approachable and friendly from the management to carers. My wife's quality of care is of the highest standard and any minor issues I have, have been dealt with very understandingly. The quality of food and presentation is of a reasonable standard and my wife's dietary needs are met. There are activities during the day to relieve boredom ie. books magazines, puzzles, soft toys, TV, DVD's and the carers interact with the residents during the day.

The home provides a safe, supportive and caring environment. Our mother has settled in well and is happy, as are all the staff who work here. They treat residents with respect and as individuals, enabling them to flourish in an otherwise challenging world that dementia inevitably brings.