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Fosse House

Quantum Care Ltd, Ermine Close, St Albans, Hertfordshire AL3 4LA
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We especially love hearing the laughter and seeing the happy faces of the residents and carersPeter S(Son of Resident/Service User)
Fosse House, St Albans
I think Fosse House is a lovely place with very caring staff I am always made to feel welcomeD M(Daughter of Resident/Service User)
Fosse House, St Albans
The care my mum has had from everyone at Fosse House has been exceptional.Wendy P(Daughter of Resident/Service User)
Fosse House, St Albans

Fosse House is located in St Albans, a short distance from Verulamium Park, St Albans Abbey and the nearby city centre. The home is ideally situated for nearby bus routes and local main roads and motorways.

Purpose-built, Fosse House provides residential and dementia care, as well as respite and short-stay breaks for those in need. Fosse House also includes a Q Club day care centre for people living in the local...  

Care Provided by Fosse House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,449N/A

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.

We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.

Contact Fosse House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kelly Krellin(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (81)
  • Single Rooms with ensuite Wet Room (20)

Visiting

  • Open visiting hours

Parking

  • On-site parking available

Fosse House Reviews (58)

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9.2

Fosse House has a Review Score of 9.2 (9.184) out of 10, based on 12 reviews in the last 2 years. Over all time Fosse House has 58 reviews.

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Review from Carol S (Friend of Resident) published on 4 February 2019 Submitted via Website
Overall Experience

All of the staff and carers at Fosse House show great care and consideration for the residents. They treat my friend with dignity and compassion. It was her birthday recently and they made every effort to ensure the day was special for her. Particular thanks go to the two ladies who go above and beyond in the care of my friend. Thank you.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at Fosse House

Thank you for these kind words of praise. Our wonderful care staff are truly one of our best assets at Quantum Care. Birthdays are always a cause for a great celebration and fun. I am pleased to hear the home made this a memorable day for your friend and the other residents to enjoy. The Home Manager will pass on your praise to the staff for their excellent care.

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Review from Paul W (Grandson of Resident) published on 22 January 2019 Submitted via Website
Overall Experience

We had to find a place for my Grandma at short notice (in May 2018) due to a family emergency. The team at Fosse were amazing in helping and supporting us, along with caring for my Grandma.

In January 2019, we have had a difficult time, both with Grandma being rushed to hospital and other family issues. The way the team have looked after Grandma is fantastic - removing that worry from me while dealing with other things.

When she returned from hospital, she was so happy to be “home” - immediately relaxed and began to improve. Fosse have then worked closely with me to make sure we are supporting Grandma in the best way for her.

I’ve deliberately not named any individuals there as (while I deal more closely with some) it would be unfair to leave others out.

We are very lucky to have a great team caring for my Grandma.

Thank you.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at Fosse House

Thank you for this wonderful review. It is very heartening to hear such warm praise for the high-quality care that the staff have provided to your family and yourself when you needed it most. I am so pleased to hear that your Grandma is happy and enjoying living at Fosse House – long may this continue.

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Review from Susan S (Niece of Resident) published on 4 September 2018 Submitted via Postal Card
Overall Experience

Very good service and very friendly staff.

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Review from Lee S (Husband of Resident) published on 4 September 2018 Submitted via Postal Card
Overall Experience

Very good service.

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Review from Darren C (Regular Volunteer) published on 3 September 2018 Submitted via Website
Overall Experience

Fosse house always has a friendly atmosphere from the moment you walk through the door. There are always spectacular events going on all year round which always get everyone together and the staff always go the extra mile by dressing up in costumes and decorating the home to make the day one to remember. I volunteer my time to help at these special events and really feel like part of the team and would highly recommend this home to anyone that is looking for a fantastic environment and a care home that really goes that extra mile to make a difference to all its residents and families.

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Review from J M (Daughter of Resident) published on 21 August 2018 Submitted via Website
Overall Experience
Fosse House continues to be the best care home for the elderly I know. The staff are very friendly and always have a smile for the residents and visitors.
My mum has been here for a couple of years and loves it. There are activities and outings and the team are always happy and encouraging, taking time to talk to the residents. In fact, I was concerned that I would dread going to visit, but it is the opposite. The environment is bright and airy and there is always something going on.
The team all speak to the residents by name and seem to genuinely care.

So pleased we chose Fosse House for Mum.

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Review from Anne (Daughter of Resident) published on 30 July 2018 Submitted via Website
Overall Experience

Lovely atmosphere and care is v personal. The dedicated carers have a great relationship with my mum. Home is clean and smart and food is good. The home has a very friendly feel and people are treated with a great deal of respect and patience. My mother has lived there for 3 years and there's been a marked improvement since new manager was appointed 2 years ago. Staff have always been v. friendly and caring but there's now a greater range of activities eg film nights, pub nights, crafts and people coming to entertain. Residents can help themselves to drinks and snacks throughout the day and the gardens are well maintained for residents use. Friends and family are welcome to visit anytime and they host a number of events throughout the year where they are encouraged to come along. They quickly respond to any health issues, deal promptly with issues, open to feedback and suggestions. Management staff are also v friendly and accessible and keep you informed. Its clear care is very centred on the individual.

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Review from S P (Niece of Resident) published on 17 July 2018 Submitted via Website
Overall Experience

Since my uncle has been in Fosse House, the care staff have made all the family feel welcome and at home. Nothing is too much trouble for them and my uncle is happy and settled. No other care home would do as much as Fosse House do. They involve all of the residents in remaining as independent as possible while giving the best care, love and attention which he would normally receive at home.

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Review from L O (Daughter of Resident) published on 6 July 2018 Submitted via Postal Card
Overall Experience
The staff and management at Fosse House are always supportive, friendly and caring.
They have developed a relationship with our Mum which means that they understand and can anticipate her needs. There is always a friendly, welcoming atmosphere.

Thank you to everyone at Fosse House.

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Review from P P (Wife of Resident) published on 5 July 2018 Submitted via Postal Card
Overall Experience

Even before my husband was accepted by Fosse House it was clear from the way his assessment was carried out just how kind and caring the staff were/would be. I visited the home with a friend and was shown around. Fortunately, I was able to choose a room at the time. My Husband has always been loving and care and there was patience and understanding required as he had to adjust to his new surroundings. In just a year we, not only see and love to hear him laugh and smile, but we hear he is like this with the staff. That lets us know he is cared for like he is family.

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Review from Carole B (Wife of Resident) published on 3 July 2018 Submitted via Postal Card
Overall Experience
I have found Fosse House to be a pleasant and friendly home for residents in its care.

I would recommend to anyone wishing a relative who needed special care to go and view.

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Review from Jo D (Regular Volunteer) published on 3 July 2018 Submitted via Website
Overall Experience

I have volunteered with my children at Fosse House and I am always amazed at the care provided by each and every staff member. Every single resident is made to feel important and like an individual. Very special to watch.

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Review from P W (Daughter of Resident) published on 25 June 2018 Submitted via Postal Card
Overall Experience
Fosse House has been a godsend!
Dad was admitted six months ago after a life threatening illness and with severe dementia and profound deafness.
We could not have managed without the brilliant staff and facilities at Fosse House.
Everyone who works there is an angel.

Dad is thriving, despite his mental state deteriorating.

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Review from Becky P (Regular Volunteer) published on 25 June 2018 Submitted via Website
Overall Experience
A friendly atmosphere, where it's clear the welfare and happiness of the residents is the main priority for the staff.

A very clean and homely environment, with plenty of fun and interesting activities for everyone.

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Review from Ivor O (Husband of Resident) published on 25 June 2018 Submitted via Postal Card
Overall Experience

I feel very confident that my wife is being well cared for.

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Review from Rosie H (Wife of Resident) published on 21 September 2016 Submitted via Postal Card
Overall Experience

Fosse House Q Club was marvellous caring for my husband who had bad dementia. The management was efficient, letting me know if there were any problems. They all took care of me!

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Review from David G (Husband of Resident) published on 19 September 2016 Submitted via Postal Card
Overall Experience

Every member of staff is very approachable and friendly from the management to carers. My wife's quality of care is of the highest standard and any minor issues I have, have been dealt with very understandingly. The quality of food and presentation is of a reasonable standard and my wife's dietary needs are met. There are activities during the day to relieve boredom ie. books magazines, puzzles, soft toys, TV, DVD's and the carers interact with the residents during the day.

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Review from E P (Daughter of Resident) published on 16 September 2016 Submitted via Postal Card
Overall Experience

The home provides a safe, supportive and caring environment. Our mother has settled in well and is happy, as are all the staff who work here. They treat residents with respect and as individuals, enabling them to flourish in an otherwise challenging world that dementia inevitably brings.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 August 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (16) & Events (0)

News
  • 19 May 2026

    On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...

  • 15 Apr 2026

    Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...

  • 20 Jan 2026

    As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...

Upcoming Events

There are no upcoming events for Fosse House.

Awards / Recognitions (2)

  • 28 Feb 2020Recipient: Quantum Care Ltd
  • 31 Mar 2017Recipient: Fosse House

Accreditations

There are no accreditations posted yet for Fosse House.

Meet the Team (3)

Emily Johnston-Burrows
Emily Johnston-BurrowsJob Title:Home Manager

I have worked at Quantum Care since 2014, starting as a care worker and progressing to deputy home manager. I have gained my teaching qualification, which allows me to teach the following in-house: Manual Handling, Dementia, Medication, Health and Safety, Fire Safety, Emergency Aid, Mental Capacity, Deprivation of Liberty, Safeguarding of Vulnerable Adults and Food Safety & Nutrition. I have my Level 2 qualification in Seated Exercise and my Level 3 in Health and Social Care. I am currently working towards my Level 5 Qualification.

My biggest passion in life is being able to give someone the best quality care, teaching and supporting my team to do the same. I have been in the care industry for many years, and my passion is as strong as it was when I was 17.

Paul Purdelea
Paul PurdeleaJob Title:Deputy Home ManagerJoined: 2024

With over ten years of experience in the care sector, I have been a dedicated member of the team at Fosse House for the past eight years, currently serving as Deputy Manager. My role involves overseeing care plans, medication management, and daily operations to ensure residents receive high-quality, person-centred care. I work closely with staff, residents, and families to maintain a supportive and compassionate environment, ensuring the well-being of everyone in our care. Committed to continuous improvement, I lead by example, fostering teamwork and adapting to challenges to enhance service delivery and staff development.

Terry Towner
Terry TownerJob Title:Housekeeping Manager

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it, as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers, which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where residents’ dignity is never compromised, and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well-maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection prevention and control standards to make sure our residents stay well.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fosse House to verify any information. View our terms and conditions. Fosse House has an Enhanced Service -more info.