
We especially love hearing the laughter and seeing the happy faces of the residents and carersPeter S(Son of Resident/Service User)

I think Fosse House is a lovely place with very caring staff I am always made to feel welcomeD M(Daughter of Resident/Service User)

The care my mum has had from everyone at Fosse House has been exceptional.Wendy P(Daughter of Resident/Service User)

We especially love hearing the laughter and seeing the happy faces of the residents and carersPeter S(Son of Resident/Service User)

I think Fosse House is a lovely place with very caring staff I am always made to feel welcomeD M(Daughter of Resident/Service User)

The care my mum has had from everyone at Fosse House has been exceptional.Wendy P(Daughter of Resident/Service User)

Fosse House is located in St Albans, a short distance from Verulamium Park, St Albans Abbey and the nearby city centre. The home is ideally situated for nearby bus routes and local main roads and motorways.
Purpose-built, Fosse House provides residential and dementia care, as well as respite and short-stay breaks for those in need. Fosse House also includes a Q Club day care centre for people living in the local...
Care Provided by Fosse House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact Fosse House for full pricing details and T&Cs.
Contact Fosse House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Kelly Krellin(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (81)
- Single Rooms with ensuite Wet Room (20)
Visiting
- Open visiting hours
Parking
- On-site parking available
Fosse House Reviews (58)
Fosse House has a Review Score of 9.2 (9.184) out of 10, based on 12 reviews in the last 2 years.
Over all time Fosse House has 58 reviews.
Ann has been a resident at Fosse House for quite some time, and during that time, the care has been exceptional, and all the staff have treated Ann with kindness and consideration, and all her needs were dealt with the utmost professionalism. Emy has been a great help and has been keeping up to date during Ann's stay. Thank you to all the staff for taking the best care of Ann right up to the end.
Thank your for your Kind review. We're so pleased that Ann was so well taken care of by the staff at Fosse House. Your review will mean a great deal to everyone in the home.
Since I have arrived in Fosse House, Blackbird section, I have experienced nothing but kindness and consideration from the management down to the carers. I feel really at home. Kindness is everything, and whether you want Rochdale or a trip to the supermarket, everything is managed with care. Everything is beautifully clean, and I really enjoy the variety of facilities provided by our excellent schedulers; they go to infinite lengths to provide different levels of interest and ideas. Wonderful! Many thanks to all...
Thank you for your wonderful review. We are delighted to hear that you feel so at home at Fosse House and that the care, and support from our team have made such a positive difference. Your kind words mean a great deal to us, and we will be sure to share them with everyone involved.
Fosse House is a very welcoming family home for the residents who live here, and they make visiting family members very welcome. My mother is very well cared for by the friendly, happy care staff. The cafe is a great social meeting hub for families and residents. Activities within the home are varied and give residents opportunities to join in with other residents and have a fun time together.
Thank you for your lovely feedback. We are delighted to hear that Fosse House feels welcoming and that your mother is so well cared for by our friendly team. It's also wonderful to know you value the caf, activities, and social atmosphere within the home. We really appreciate you taking the time to share your experience.
The new management team are working hard to make the home the best it can be and are doing a very good job.
The Cafe is the hub for visitors to take residents for a coffee and a chat and also to meet other family members. Everyone is made to feel welcome by the ladies who run the cafe and they are a great asset to the home.
Overall I am very happy with Fosse House and the care my husband is receiving.
Thank you for your review of Fosse House. We're so pleased that your husband has settled into the home well and that you're happy with the care that he is receiving. You review will mean a great deal to the staff in the home.
There's a real sense of community, shown through the many activities, from the popular weekly 'pub night' to birthday celebrations and the recent family Christmas lunch. The activity team do an outstanding job.
A highlight is the cafe, the heart of daily life at Fosse. Run by kind and familiar staff, it's more than a place for tea; it's a welcoming space that gives residents a sense of normality and comfort they may have enjoyed before moving into the home. Families can sit together, share a drink, and enjoy everday conversation. My mother visits often and, in her words, "it's marvellous."
The new manager, appointed at the end of 2025, has also brought a positive 'can-do' approach and a strong focus on the wellbeing of both residents and staff, who are clearly happier and more motivated. I'm so grateful my mother is in such a joyful and supportive home.
Thank you so much for your kind words about Fosse House. We're delighted to hear that your mother feels happy, supported, and at home. The team at the home works hard to create a sense of community, so it's wonderful to know the activities, caf, and special events are appreciated.
Your feedback...
Seems very well run, and staff and visitors all friendly.
Thank you for taking the time to share your feedback. We appreciate your understanding and are pleased that any initial hiccups were resolved quickly. It's great to hear that you found the home to be well run and experienced a friendly, welcoming atmosphere from both our team and visitors. Thank you again.
My mother in law's 93rd birthday was made very special because of thebhard work and compassion of the activity coordinators as well as management. She loved singjng her favourite songs with her old and new friends. Thank you Fosse House.
Thank you for your lovely review of Fosse House. We're so pleased that your mother-in-law had such a special birthday at the home. And thank you for your kind words about the activity coordinators and the home's management.
The care and organised events are well staffed who are friendly, kind and caring.
Thank you for your feedback. We appreciate you sharing your experience and are pleased to hear your positive comments about the care, activities and our team. Were sorry that communication and the follow-up regarding the doctor did not meet expectations in your case. Our Home Manager has since been...
Mum moved in 1st October following visits to other care homes. She was happy with the decision. There was an initial problem with a resident who was wandering into rooms. We spole to the senior care manager - difficult conversation but he was moved the next day. Mum is now begining to settle in. Interior, environment and garden are very good for her, room is managed effectively and staff are kind and responsive. The cafe and activity programme are poactive and put on a good range of activities and Mum is enjoying this now. She is now forming friendships with other residents and relatives. A well managed home - feels homely and responsive - great gardens, lovely interior and an activity team who care.
Thank you for your lovely review. We're so pleased to hear that your mum is settling in well and enjoying the environment, garden and activity programme. It's wonderful that she's beginning to form friendships too. We really appreciate your kind words about the home and our team.
I have always found Fosse House clean and tidy, with the staff friendly and helpful. Wherever we go into the home, the staff all know my mother and stop to have a few words with her. My mother has no complaints about the food, and it is nice that they can either go to the dining room or eat in their own room. Overall, we are very happy with the care she is receiving.
Thank you so much for your kind review. We're delighted to hear that you've found Fosse House to be clean and welcoming, and that our team has made a positive impression with their friendliness and attentiveness. It's lovely to know your mother feels well cared for and enjoys the flexibility with...
Both my sister and myself have been very happy with the care my mother receives. The staff are approachable and I know my mother feels comfortable and enjoys the meals.
Thank you so much for taking the time to write your review. We are really pleased to hear that both you and your sister are very happy with the care your mother receives at Fosse House. It is also lovely to hear that the team are approachable and that mum feels very comfortable at the home. We will...
Our mum has been a resident at Fosse House since December 2024. At what was a very difficult time for her and the family, was made so much easier, by the kindness and compassion of all the staff and management there. Nothing was too much trouble, everyone had time for mum and us, no matter how busy they were.
We especially love hearing the laughter and seeing the happy faces of the residents and carers who always seemed to be around. At what can be a very trying time for families, it was such a relief to find a place that treated the residents and families with respect and in such a caring way. We found the facilities and food to be first-class and varied, mum enjoys it all. We would happily recommend Fosse House to any family who find themselves on this difficult journey. Our fondest love and thanks to all at Fosse House.
We're thrilled to hear your positive experience at Fosse House. Creating a nurturing and supportive environment where residents can feel valued and respected is our ultimate goal.
The receptionists are always bubbly, happy and welcoming, majority of the staff are excellent. The buildings and grounds are well-maintained, there are accessible gardens for warm days which are pleasant and inviting. It differs from day to day from the smell which can be off-putting. I noticed from the pictures, which are on social media, my brother does not seem to be included in activities. Surprisingly and shocking is the letdown of these prepared meals, they are inedible or not cooked thoroughly, disappointing.
Thank you so much for taking the time to review Fosse House, and for your comments about the excellent staff and the well-maintained and inviting building and grounds. We pride ourselves on offering an high quality service at the home and can only apologise that your experience has not always been...
The treatment of residents is of the highest order. My needs are fully met, especially the care and effort by management to cater for my social and dietary requirements (I am Asian). The management have ensured that I get Asian meals, Asian church visits and even Asian musical sessions. Generally, I feel very secure and at home at this care home. Evening activities are ok, but somewhat limited, although board games are supplied.
Thank you for your comment. We are delighted to have you stay with us here at Fosse House. Wishing you a wonderful day!
My father has been very well cared for during what has been a difficult transition from independent living to residential care. During this period his physical health has improved due to a greater level of activity within the home. The care team look after him well.
Moving from an independent lifestyle to being in residential care is not the easiest thing for everyone. We are happy to hear our support has helped your father and the family with this move. If we can ever support you better, let us know. Have a lovely day!
My wife had stayed several times in Fosse House, both for convalescence and to allow me respite from home care. Experience of the care and activities provided for my wife during these short periods of residence left me and our two sons in doubt that my wife should become a resident in September 2019. She has been diagnosed with Alzheimer's disease and was therefore admitted as requiring dementia care. She consistently received appropriate care and stimulation up to her death on 21/12/22.
Fosse House is a very welcoming care home. The staff are very friendly. Residents are well taken care of. All their dietary needs are met. They get regular drinks and medication, and if they need any health support, a doctor will be contacted. They communicate well with relatives and are always obliging. The hygiene levels in the home are good, and residents are kept clean and tidy.
Which meant I was able not to worry about him on top of my own sadness
a great relief.
Thank you for taking the time to send us this heartfelt review of Fosse House. We are there for the family whenever you need us, stay well and keep safe.
Fosse House is such a lively place, where residents can feel at home! It's bright and spacious with an in-house cafe. Quite honestly I don't know what I would do without it! Mum loves the coffee there and the music and decorations make them all feel happy and relaxed. We often have a sing-along all together. The activities are brilliant. The staff work so hard at keeping them occupied. My mum loves playing oomph! plus exciting things are being planned. Mum is very settled there, for her it's home. We are very happy to know she is in this caring environment.
Thank you very much for taking the time to review our wonderful Fosse House, we are really proud of this home. and the staff are very thankful for your kind comments. Have a lovely day!
The staff at Fosse house are very friendly and helpful. My mum is well cared for and the staff are good at communicating her needs. The activities that I have attended are lovely the singing on a Sunday morning and the namaste room is nice. I hope to see some more activities when visiting. I think Fosse House is a lovely place with very caring staff I am always made to feel welcome.
I am happy to hear your mother is enjoying her stay and you were able to participate in some of our activities.
Stay well and have a lovely day.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 19 May 2026
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- 15 Apr 2026
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
- 20 Jan 2026
As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...
There are no upcoming events for Fosse House.
Awards / Recognitions (2)
- 28 Feb 2020Recipient: Quantum Care Ltd
- 31 Mar 2017Recipient: Fosse House
Accreditations
There are no accreditations posted yet for Fosse House.
Meet the Team (3)

I have worked at Quantum Care since 2014, starting as a care worker and progressing to deputy home manager. I have gained my teaching qualification, which allows me to teach the following in-house: Manual Handling, Dementia, Medication, Health and Safety, Fire Safety, Emergency Aid, Mental Capacity, Deprivation of Liberty, Safeguarding of Vulnerable Adults and Food Safety & Nutrition. I have my Level 2 qualification in Seated Exercise and my Level 3 in Health and Social Care. I am currently working towards my Level 5 Qualification.
My biggest passion in life is being able to give someone the best quality care, teaching and supporting my team to do the same. I have been in the care industry for many years, and my passion is as strong as it was when I was 17.

With over ten years of experience in the care sector, I have been a dedicated member of the team at Fosse House for the past eight years, currently serving as Deputy Manager. My role involves overseeing care plans, medication management, and daily operations to ensure residents receive high-quality, person-centred care. I work closely with staff, residents, and families to maintain a supportive and compassionate environment, ensuring the well-being of everyone in our care. Committed to continuous improvement, I lead by example, fostering teamwork and adapting to challenges to enhance service delivery and staff development.

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it, as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers, which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where residents’ dignity is never compromised, and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well-maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection prevention and control standards to make sure our residents stay well.
Frequently Asked Questions about Fosse House
What types of Care is Fosse House registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Fosse House have?
There are 81 Single Rooms.
What are the Facilities & Services at Fosse House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Fosse House to the centre of St Albans?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fosse House to verify any information. View our terms and conditions. Fosse House has an Enhanced Service -more info.