
We especially love hearing the laughter and seeing the happy faces of the residents and carersPeter S(Son of Resident/Service User)

I think Fosse House is a lovely place with very caring staff I am always made to feel welcomeD M(Daughter of Resident/Service User)

The care my mum has had from everyone at Fosse House has been exceptional.Wendy P(Daughter of Resident/Service User)

We especially love hearing the laughter and seeing the happy faces of the residents and carersPeter S(Son of Resident/Service User)

I think Fosse House is a lovely place with very caring staff I am always made to feel welcomeD M(Daughter of Resident/Service User)

The care my mum has had from everyone at Fosse House has been exceptional.Wendy P(Daughter of Resident/Service User)

Fosse House Care Home is one of two Quantum Care Homes located within the beautiful city of St Albans. The home offers residential, dementia, and respite care.
Fosse House is conveniently situated within walking distance of Verulamium Park, St Albans Abbey and the city centre. It also benefits from good transport links with nearby bus routes and proximity to the M1 and M25.
Within the home, you will find a wide range...
Care Provided by Fosse House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact Fosse House for full pricing details and T&Cs.
Contact Fosse House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Emily Johnston-Burrows (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (81)
- Single Rooms with ensuite Wet Room (20)
Visiting
- Open visiting hours
Parking
- On-site parking available
Fosse House Reviews (58)
Fosse House has a Review Score of 9.2 (9.184) out of 10, based on 12 reviews in the last 2 years.
Over all time Fosse House has 58 reviews.
I would just like to say that I have found the general care here very good. However, the care given by one staff member has been excellent - encouraging my mum to have a shower/strip wash and therefore making her feel better, taking the time to explain to her what is going on and why. The other person who also needs praise is the person in charge of entertainment - great commitment.
Have a lovely day,
My mother has been at Fosse House for a few months now and seems content. The social spaces are homely and personalised with photos and mementoes for the residents. I feel comfortable that my mother is being looked after well and is secure. As a visitor, I particularly like the cafe as a facility. The way my mother has settled in reassures me that Fosse House is the right choice for us as a family.
You are very kind to send us this review, we are extremely proud of our team at Fosse house and hearing these words you have written assures us. You mother is an amazing woman and we treasure our time with her, if we can support in any other way please let us know. Have a lovely day.
I have always had friendly and helpful treatment in reception and from care staff. I am a military pensioner and aware of good services from many years in service mess accommodation, initially in many countries where there was a British presence. I enjoy every visit to the person who is quite aged.
Have a lovely day.
The care my mum has had from everyone at Fosse House has been exceptional. I am kept up to date at all times of her progress and the care she is receiving. I am so pleased that her time here has been happy and comfortable.
Good day, and thank you for the amazing review, we are happy to know the value we have brought to your mum and the family, have a lovely day.
From day one two years ago I have been treated with the utmost respect by all that I have communicated with and my wife seems to love all the staff around her.
Good day, and thank you for the lovely review of our home. We are really proud of our team here and we try every day to show genuine love and respect to all our amazing residents. Have a lovely day!
Absolutely wonderful couldn't be happier with the care my mum receives here.
Good day and thank you for the review, we are extremely proud of the team at this home and hearing that your mother is happy here brings happy emotions to us all. Have a lovely day!
We are deeply grateful for their wonderful care.
Good day and thank you for the review, we are happy to hear you are satisfied with the level of care and support received. If we can assist in any other way let us know. Have a lovely day!
All staff very helpful and pleasant, making staying here very pleasant.
Good day and thank you for the splendid review, keep well and have a lovely day!
ps. the new jug and glass is ridiculous, why? That must have cost a lot for all of us, waste of money.
Good day and thank you for the review, we are really sorry that your experience over the holiday season was not as festive as it could have been. Over the December period, we experienced many changes in care home regulations from the Government and some of these may have affected visiting and...
There appears to be an ethos at the home which brings out the best in the people who work there. They are always friendly and helpful, supportive of each other as well as the residents, and are well trained and attentive to the residents' needs.
The accommodation is clean and pleasant. The food is excellent and, even though my wife's meals now have to be pureed, they are well presented and varied.
During the periods of Covid lockdown, I believe the home was kept secure and safe while still allowing carefully controlled access for residents' visitors whenever possible.
Good day and thank you very much for the review. Your mother is an amazing woman and the team here at Fosse House are content knowing the family appreciate the level of care and respect we provide to all of our wonderful residents. Covid- 19 lockdown measures were not straightforward but, as a team...
When I visit my mum she is always happy and relaxed cheerfully with the staff. Her room is clean, clothes are in order; these things are important to me as I feel she's happy. The staff are always obliging and cheerful. Mum always looks well. I have no fear of her feeling alone as they incorporate her in a lot of activities and outings. Before mum would be stubborn and a little recluse, the home have pulled her out of her shell. Mum also says she has many friends there which makes me happy too.
Good day and thank you for your amazing review of our home. We try our best every day to make every resident feel like they are home away from home and your warm sentiments are greatly appreciated. It tells us we are doing something correct and that makes us happy. Have a lovely day!
My mother has been a full-time resident for over two years. The care provided is exceptional. The environment, cleanliness and all staff meet the required standards and more. The varied needs of residents are well catered for. The staff and management are personable and attentive to the changing care need of their residents and happy to answer any family, friends or visitor queries. New and varied activities and therapies are arranged for the residents within the resources available. The company operating the home and the local management team have delivered exceptionally well in challenging times and take pride in the caring service they deliver.
Good day and thank you very much for the lovely review on our home. We are extremely proud of our team and they would be appreciative when they hear your review, which will be read at our next staff meeting. Have a lovely day!
If we did have any concerns or comments to make about my aunts care, staff would always ensure that these comments or concerns were handled properly. Overall the quality of care at Fosse House is excellent, with staff being compassionate and responsive to my great aunt's needs and have made her extremely happy and comfortable, I know she is safe there.
We can't thank the team at Fosse House enough for the love, care, and attention they give to our mum. They always go above and beyond going that extra mile.
Thank you for your wonderful review. It has been a privilege to be able to care for all of our residents and we are grateful for your ongoing support.
Knowing my mum is safe and well looked after is a huge relief to me and my family. She is happy and every time I visit she says over and over, “it’s alright here , I like everyone and get on alright with them.“ the carers are very friendly and nothing is too much for them to do to make my mum comfortable. Her room is comfortable and if they suspect my mums not feeling right , they call the doctor out, and contact us about what the doctor has said. It was the best thing we did was to find her a place in Fosse house.
Thank you for this wonderful feedback regarding the quality of care provided for your mother by our dedicated team at Fosse House. The staff will be very pleased to hear about this. One of Quantum Cares' Values is “Our residents are at the heart of all we do” and your comments reflect this...
It is great to have peace of mind when a parent has dementia and I definitely have this. I know my mum is safe and well looked after by people with a great understanding of this awful disease.
Thank you for this wonderful feedback, especially regarding the quality care our staff provide. Quantum Care are dementia specialists and our in-house Training Department are passionate in ensuring all staff are fully trained to support residents who live with dementia and that they pursue the...
My only concern is his weight loss, almost a stone.
The doctor has seen him and he has suggested snacks but not in need of the dietician.
He doesn't drink enough but this has always been a problem and now he can't understand. The carers do try!
Thank you for this kind feedback regarding the quality of care provided by the staff at Fosse House. We are pleased to hear your husband has adjusted well to living at this home and we enjoy your visits too.
As part of our continuous care programme, we regularly monitor food, fluid and weight...
The facilities are clean and well kept.
Lots of activities for residents that staff encourage anyone to participate in.
Thank you for this review, especially regarding the good care the staff provide at Fosse House, as it makes all the difference. We are pleased your that your family member is enjoying living at this home.
Nothing has been too much trouble. They even got a guinea pig to help her settle in (she has been missing hers) All the staff are caring and supportive and mum is comfortable and relaxed with them.
It’s therefore, good to see how the thoughtful gestures shown by the Home Manager and her staff, when welcoming your mother into the home, have...
The environment of Fosse House is particularly homely, with authentic touches everywhere. The displays of photos of residents really make it feel like their home. The events are varied and imaginative, and take the residents out of themselves. Mum and dad have both enjoyed a number of different types of activity, with one highlight being the trip to the seaside in the summer. More recently, mum and dad were taken to a Watford football match.
Thank you for this wonderful feedback. We are fortunate to have such wonderful staff and management at Fosse House who always go the extra mile to make a huge difference to the lives of their residents and your feedback reflects this. We hope your father, with your mother’s continued support, will enjoy many more exciting trips out at this home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 19 May 2026
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- 15 Apr 2026
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
- 20 Jan 2026
As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...
There are no upcoming events for Fosse House.
Awards / Recognitions (2)
- 28 Feb 2020Recipient: Quantum Care Ltd
- 31 Mar 2017Recipient: Fosse House
Accreditations
There are no accreditations posted yet for Fosse House.
Meet the Team (3)

I have worked at Quantum Care since 2014, starting as a care worker and progressing to deputy home manager. I have gained my teaching qualification, which allows me to teach the following in-house: Manual Handling, Dementia, Medication, Health and Safety, Fire Safety, Emergency Aid, Mental Capacity, Deprivation of Liberty, Safeguarding of Vulnerable Adults and Food Safety & Nutrition. I have my Level 2 qualification in Seated Exercise and my Level 3 in Health and Social Care. I am currently working towards my Level 5 Qualification.
My biggest passion in life is being able to give someone the best quality care, teaching and supporting my team to do the same. I have been in the care industry for many years, and my passion is as strong as it was when I was 17.

With over ten years of experience in the care sector, I have been a dedicated member of the team at Fosse House for the past eight years, currently serving as Deputy Manager. My role involves overseeing care plans, medication management, and daily operations to ensure residents receive high-quality, person-centred care. I work closely with staff, residents, and families to maintain a supportive and compassionate environment, ensuring the well-being of everyone in our care. Committed to continuous improvement, I lead by example, fostering teamwork and adapting to challenges to enhance service delivery and staff development.

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it, as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers, which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where residents’ dignity is never compromised, and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well-maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection prevention and control standards to make sure our residents stay well.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fosse House to verify any information. View our terms and conditions. Fosse House has an Enhanced Service -more info.