
The staff at Greenacres are genuinely kind and caring individualsAnna C(Sister of Resident/Service User)

I love this place and couldn’t be happier.Sarah W(Daughter of Resident/Service User)

I have always found Greenacres to be an absolutely outstanding care home.John M(Husband of Resident/Service User)

The staff at Greenacres are genuinely kind and caring individualsAnna C(Sister of Resident/Service User)

I love this place and couldn’t be happier.Sarah W(Daughter of Resident/Service User)

I have always found Greenacres to be an absolutely outstanding care home.John M(Husband of Resident/Service User)

Greenacres is a warm and welcoming home with a wonderful family atmosphere and is located in a quiet residential area. The home offers a number of care services including residential care, specialist dementia care and short term respite care. There is a special emphasis within the home on caring for those living with dementia.
Each of the bedrooms within Greenacres are en-suite and fully furnished and also benefit from wi-fi connectivity,...
Care Provided by Greenacres
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact Greenacres for full pricing details and T&Cs.
Contact Greenacres to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Sarah Prince (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
Visiting
- Open visiting policy
Parking
- On-site parking
Greenacres Reviews (47)
Greenacres has a Review Score of 9.1 (9.142) out of 10, based on 10 reviews in the last 2 years.
Over all time Greenacres has 47 reviews.
My mum was taken into Greenacres nearly 5 years ago. She had vascular dementia, and was very trying in the first few years, and not so bad towards the end, but still hard work.
I cannot praise the home enough, their care and compassion has been constant and for that I'm eternally grateful. They took over from me when it became too difficult to deal with her.
The staff are so kind and friendly and are always able to answer any questions I may have or find out the answer for me. My mum is receiving 5-star care by the best people for the job that we could have chosen.
Whilst able to express herself my mother always said 'how lovely everyone here is' and I can only concur the care and support she has enjoyed is first class throughout and I am grateful to have her here.
My husband has been in Greenacres for nearly 2 years in that time he has been very well looked after in very difficult times. I could not wish for better treatment and friendliness.
Quantum staff were very helpful in our search for a care home in Hertfordshire. In particular, we are indebted to management in Greenacres for their assistance and offer of a place in a local home where we felt the staff were caring, happy and flexible. We have been pleased with our choice and appreciate how welcome we are made to feel when visiting. The staff are always supportive of our requests and we feel mum is happy with her room, the staff and the way of life offered. We trust staff, who work with us.
I am so happy my aunt is now settled in the home and is very happy there. I couldn't have picked a better place if I'd done it myself. The people who work here are marvellous and go the extra mile! Nothing is too much trouble for them.
My Auntie was a resident at Greenacres for just over a year. Unfortunately, she had to move to a nursing home. We found the staff at Greenacres a truly dedicated team. My Auntie was treated like an extended family and the carers took the time to get to know my Auntie and their life story, their family and visitors. There are many varied activities at the home. Meals are cooked fresh daily and my Auntie's diet was catered for. I would recommend this home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 February 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 19 May 2026
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- 15 Apr 2026
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
- 20 Jan 2026
As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...
There are no upcoming events for Greenacres.
Awards / Recognitions (2)
- 28 Feb 2020Recipient: Quantum Care Ltd
- 13 Nov 2015Recipient: Greenacres
Accreditations
There are no accreditations posted yet for Greenacres.
Meet the Team (4)

Eva has worked nationally with a variety of care providers, engaging in interim management and business consultancy in the social care sector. Over the years, she has held a range of leadership positions, including Quality and multisite roles, all in an interim capacity. She understands the importance of balancing the quality of care delivery with strong leadership and commercial viability. Eva is dedicated to providing high-quality, person-centred care and is passionate about supporting teams to deliver excellence within a warm, safe, and homely environment where residents feel valued and respected.

The Deputy Manager shares responsibility with the Home Manager for running the home. Deputy Managers will each bring their own skill set to the home, some offering more assistance with the business side of things, while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Managers are driven to provide the best of everything for their residents.

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes. They also create and provide fine dining events, using Quantum Care’s award-winning Dining Club concept.

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it, as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers, which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where residents' dignity is never compromised, and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well-maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection prevention and control standards to make sure our residents stay well.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenacres to verify any information. View our terms and conditions. Greenacres has an Enhanced Service -more info.