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Highview Lodge

Cherry Orchard, Gadebridge, Hemel Hempstead, Hertfordshire HP1 3SD
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High View Lodge have been amazing through this pandemicSharon D(Daughter of Resident/Service User)
Highview Lodge, Hemel Hempstead
Highview Lodge, Hemel Hempstead
Highview Lodge, Hemel Hempstead

High View Lodge is situated in the heart of the community, in Hemel Hempstead. It is located in a quiet residential area with ample parking for visitors and yet nearby to local shops and facilities.

Highview Lodge offers you a home from home, all around you will find delicate ornaments, flowers, pictures, and book cases filled with a variety of literature. The unique petite style dining rooms provide a friendly...  

Care Provided by Highview Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,550

Contact Highview Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lisa Meeks(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (76)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Highview Lodge Reviews (48)

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8.6

Highview Lodge has a Review Score of 8.6 (8.577) out of 10, based on 10 reviews in the last 2 years. Over all time Highview Lodge has 48 reviews.

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Showing 48 reviews matching selected criteria
Review from Julie P (Daughter of Resident) published on 8 April 2026 Submitted via Website
Overall Experience
Thank you! Thank you! Thank you!
For making my Mum's transition to a care home as positive and caring as possible. All of the staff were amazing in helping her settle into her new home. Nothing was too much trouble for all of the staff.

When I left to return home to Australia I left in the knowledge that she is good hands.

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Review from Geoff M (Son of Resident) published on 5 March 2026 Submitted via Postal Card
Overall Experience

My father, Peter, has been in residence here for just over a month, and his overall health has improved beyond all my expectations. He has gained weight and is a lot more responsive when engaged in conversations. He always looks well groomed and has clean clothes on daily. I can now start to relax because I know he is happy and well taken care of.

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Review from S S (Cousin of Resident) published on 26 December 2025 Submitted via Postal Card
Overall Experience

We were welcomed and immediately shown to our cousins' room, which was bright, nicely decorated and very clean. He had recently had been hoisted by staff and was very comfortable. All staff were friendly and engaged with other residents. He had a choice of meal and it was given with care and smiles in his room. The nursing staff were attentive and would consult the district nurse on a concern. They engaged in conversation and were very polite. We couldn't fault the home and reasured by what we saw.

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Review from Pamela D (Wife of Resident) published on 20 November 2025 Submitted via Postal Card
Overall Experience

Our family are very happy with the home. It's warm and comfortable. The staff are always available and very kind and helpful. The carers are lovely and kind, and my husband offering support where needed. The home is lovely and bright and clean, very welcoming. There any plenty of lounge areas. The garden is lovely too,

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Review from Laurine S (Granddaughter of Resident) published on 11 November 2025 Submitted via Website
Overall Experience

Since removing my grandmother from this awful place I've received a call from an unknown resident ! I asked the manager Lisa how a resident I do not know has my private details ! she refused to explain ! Again shows this place is awful and needs shutting down do not send anyone here they are not safe or cared for all this place does is try's to cover things up! Stay away!

Reply from Izabella Goodall, Reviews Team at Highview Lodge

Thank you for taking the time to share your comments. We are genuinely sorry to hear that your experience has not met your expectations as we always aim to provide the highest standards of care and support to all residents and their families.

We use every opportunity to listen and learn so we...  

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Review from V C (Daughter of Resident) published on 22 August 2025 Submitted via Website
Overall Experience

My mother was admitted to Highview in early June and she has settled in with the help of all the staff. They have all been so caring and kind. Always helpful, thoughtful and take time to talk to family members to get to know them too and make everyone feel welcome. All of their hard work is very much appreciated.

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Review from C S (Sister of Resident) published on 4 August 2025 Submitted via Postal Card
Overall Experience
I am delighted with the care my sister receives from all the staff at Highview. This residential care home is so bright and clean, unlike many - no adours!
The residents are never left alone. There is always a carer on hand every moment of the day.
Meals are excellent, and during the day, the residents are given drinks and snacks.

Daily reports are written every time a carer attends to the residents and is totally 'up to date'. A massive thank you.

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Review from Jacqueline S (Daughter-in-law of Resident) published on 29 July 2025 Submitted via Postal Card
Overall Experience

Very happy with the caring attitude of the staff and general facilities.

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Review from M K (Son of Resident) published on 17 June 2025 Submitted via Postal Card
Overall Experience

The staff are all caring and kind.

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Review from J C (Son of Resident) published on 12 June 2025 Submitted via Website
Overall Experience

Very clean & tidy care home. Staff are extremely friendly & helpful. My mum is being looked after extremely well & I'm very happy with the service the care home provides. Mum is happy every time I visit & she looks clean & today every time.

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Review from N W (Daughter-in-law of Resident) published on 5 June 2024 Submitted via Postal Card
Overall Experience
I am very grateful to Highview Lodge for making my mother-in-law's final months happy and comfortable. The staff were amazing. However, there were six members of staff who went above and beyond and warrant a special mention.

One, in particular, was always around to assist and monitor my mother-in-law, so much so that he has been an extension to our family and we will miss him, he's a very caring and professional young man.

Reply from Charlotte Ford, Home Manager at Highview Lodge

Thank you for your review in regards to our home. We appreciate your kind words.

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Review from E H (Daughter of Resident) published on 13 March 2024 Submitted via Postal Card
Overall Experience

On the whole, we were given good info and a very friendly welcome. The home is very clean, Mum's room is always clean and fresh which is brilliant. It's unclear how much interaction the residents get. I know they have activities and trips but this must only account for a fraction of their time. There is hardly ever anything going on when we visit to encourage any brain activity or well-being. It could also be made clear which staff levels are which and who to ask about how Mum is. When I keep asking I'm always given a friendly answer but it feels like a battle to get info.

Reply from Charlotte Ford, Home Manager at Highview Lodge

Thank you for your constructive feedback this helps us shape the service. All your feedback has been observed and taken on board.

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Review from Adrian A (Son of Resident) published on 5 March 2024 Submitted via Website
Overall Experience
Unfortunately, my dad has been put into Highview Lodge as he has dementia, my mother has been unwell and has been struggling to look after and care for my dad with care he deserves. I, myself and my wonderful wife have been helping and caring as much as we can but can not be there for 24 hours, so we made the difficult decision to place Dad into respite. As the weeks have passed, we have seen the amazing care he is getting, we are now trying to get Dad permanently placed. This has been an extremely hard decision for us to make but the wonderful staff have been amazing for us, there are three that really have been amazing, going up and beyond, one member of staff is shining light and the manager, I think, greeted us on the first day in pyjamas as it was pj day. The manager made us feel at ease and nearly every visit, she lets us know how Dad has been. There are so many staff that stand out and all need praising, everyone, from management to cleaners, is fantastic.

Well done everyone and thank you.

Reply from Charlotte Ford, Home Manager at Highview Lodge
Thank you so much for your positive feedback! It means a lot to us here at Highview Lodge to get feedback as such.

We will be sure to share this with the wider team.

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Review from G C (Niece of Resident) published on 23 February 2024 Submitted via Postal Card
Overall Experience

My firs impression was how clean, tidy and welcoming it is. The staff were engaging and friendly talking to my aunty.

Reply from Charlotte Ford, Home Manager at Highview Lodge

Thank you so much for your feedback and we are happy to hear that your satisfied with the home and service we provide.

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Review from D M (Daughter of Resident) published on 20 February 2024 Submitted via Postal Card
Overall Experience

Friendly staff. Nice comfortable room. Helpful staff.

Reply from Charlotte Ford, Home Manager at Highview Lodge
Thank you so much for recognising our team's hard work and our home .

Please continue to give us feedback of our service.

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Review from A M (Son of Resident) published on 17 July 2023 Submitted via Postal Card
Overall Experience

I cannot fault the service provided. All staff are very caring, patient and demonstrate a high standard throughout the home. The manager and senior staff are always accessible and make time to discuss any matters of interest or concern. There is clearly a high standard of compliance with safety, care and security of residents - very apparent. Our mother is treated as an individual with dignity and full appreciation of her needs, her likes and dislikes by all. I am kept fully informed of any matters affecting her and the staff at Highview Lodge have my complete trust and gratitude.

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Review from B O (Daughter of Resident) published on 18 May 2023 Submitted via Postal Card
Overall Experience

Due to new management at the time of writing this review I'm really not in a position to make a comment. The previous manager and senior staff were very approachable and helpful. Time will tell if the same applies.

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Review from Adrian M (Son of Resident) published on 17 August 2022 Submitted via Website
Overall Experience

My mother was admitted to High View Lodge in December 2021 having lived independently for many years but was finding coping at home to be increasingly challenging and was feeling the isolation imposed by her inability to leave the house alone. Clinical care is excellent and we are kept updated by staff who have gone to great pains to get to know her (and us) and her individual needs. She is a bright, intelligent and well-informed woman and it is gratifying that the staff do not speak to her condescendingly as sometimes happens with the elderly. She is treated as an individual, undoubtedly cared for and has formed good friendships with residents and staff. Security is excellent. Covid restrictions by necessity are strictly upheld. As much as anyone can be who has to go into care, she is happy. The home is clearly well managed with robust attention to staffing, safety and care by a kind, caring and effective manager. Administration is excellent. I really cannot fault High View Lodge.

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Review from L F (Daughter of Resident) published on 27 June 2022 Submitted via Website
Overall Experience

The standard of care seems to vary and not be consistent some days I am very happy, and another day I will feel very concerned. Some days there are staff around actively achieving things, on other days the home is clearly short-staffed, and residents' needs are neglected, also the standard of care varies from worker to worker some genuinely care about the residents and their welfare. Some carers are just doing a job and put in less and minimum effort. It would be better for everyone if the approach was more consistent and the workload is fairly distributed.

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Review from Ian E (Son of Resident) published on 20 June 2022 Submitted via Website
Overall Experience
The staff go above and beyond caring for patients in the home.
My mother has a long connection with the home starting with day care and respite and now has been a resident for some, her health has deteriorated and mobility is very unsteady, the staff treat her as a part of the very big family which very comforting for her and for us as you have place your loved ones into a safe and caring community, I can say that this is a very good safe and caring home, If something is not usual with resident they contact the doctor and then you and reassure you that all is well if they have to go to hospital again they explain the problem and tell you where they are so that you can then follow up to the hospital.

They have made us all part of a happy family they ensure that the residents needs come first.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 April 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (26) & Events (0)

News
  • 23 Jul 2026

    Residents from Highview Lodge care home, part of the Runwood Homes group, enjoyed a day out on a recent minibus trip to the zoo. The outing was chosen by the...

  • 12 Jun 2026

    Residents, families, friends, and colleagues at Highview Lodge Care Home, part of the Runwood Homes Group, came together for a joyful Pride Month celebration on 5 June 2026, creating an...

  • 09 Jun 2026

    Residents and staff at Highview Lodge Care Home, part of the Runwood Homes Group, came together on 8 June to celebrate the retirement of long-serving carer Sue Risley, marking the...

Upcoming Events

There are no upcoming events for Highview Lodge.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Runwood Homes Ltd
  • 31 Jan 2025Recipient: Runwood Homes Ltd
  • 31 Jan 2024Recipient: Runwood Homes Ltd

Accreditations

There are no accreditations posted yet for Highview Lodge.

Meet the Team (5)

Lisa Meeks
Lisa MeeksJob Title:Home ManagerJoined: 2025

With over 18 years of experience at Runwood Homes, I have had the opportunity to develop my career through a variety of roles and have gained numerous qualifications in health and social care along the way. This journey has equipped me with a deep understanding of the sector and a strong commitment to delivering high-quality care.

I am incredibly proud to serve as the Home Manager of such a wonderful home, where our residents and staff create a warm, supportive, and joyful environment every day.

Outside of work, I enjoy spending quality time with my family and taking long walks with my dog, which helps me unwind and recharge.

Avinash Jayan
Avinash JayanJob Title:Care Team LeaderJoined: 2022

My name is Avinash, and I have been a Care Team Leader at Highview Lodge for 1 year and 7 months. I enjoy meeting new residents and their families and building relationships that make a difference in their lives.

I originally worked through an agency before being approached to join Highview Lodge permanently—a decision I’m proud of because it allows me to help others every day.

In my spare time, I enjoy dancing, listening to music, skateboarding, and playing football, which keeps me active and energised.

Jasmine Ferguson
Jasmine FergusonJob Title:Lifestyle CoordinatorJoined: 2024

My name is Jasmine, and I joined the team at Highview Lodge 2 weeks ago as a Lifestyle Coordinator. I love spending time with the residents, learning from them, and getting to know new people every day.

Before joining Highview Lodge, I worked at the Houses of Parliament, which was an incredible experience. I am passionate about raising money for charity, often through running events.

In my spare time, I enjoy reading and running, which help me relax and stay active.

Erhan Bas
Erhan BasJob Title:Head ChefJoined: 2023

My name is Erhan, and I am the Head Chef at Runwood Homes. I have been with the company for 1 year, and I am passionate about cooking, presentation, and maintaining an organised kitchen. I take pride in creating beautiful, delicious meals that bring joy to our residents.

One of my greatest achievements is earning a 5-star rating for the kitchen, a reflection of my commitment to excellence and high standards. I also enjoy bringing motivation, humour, and laughter to the kitchen, making it a positive and dynamic environment.

When I’m not at work, I love cooking at home and watching or playing football.

Tina Marsh
Tina MarshJob Title:HousekeeperJoined: 2022

Hi, I’m Tina, the Housekeeper here at Highview Lodge. I have been part of the team for 1 year and 6 months. I love helping the residents fulfil their day, ensuring their bedrooms are always clean and fresh, and supporting them with anything they need.

I started as a domestic assistant and worked my way up to housekeeper, a role I take great pride in. My goal is to make everyone happy and contribute to a positive and comfortable environment for all.

In my spare time, I enjoy going to the cinema, spending quality time with my family, and indulging in a bit of shopping.

Frequently Asked Questions about Highview Lodge

What types of Care is Highview Lodge registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Highview Lodge have?

There are 76 Single Rooms.

What are the Facilities & Services at Highview Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Highview Lodge to the centre of Hemel Hempstead?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highview Lodge to verify any information. View our terms and conditions. Highview Lodge has an Enhanced Service -more info.